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README.TXT
Adaptec Storage Manager
as of October 1, 2004
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Please review this file for important information about issues
and erratas that were discovered after completion of the standard
product documentation. In the case of conflict between various
parts of the documentation set, this file contains the most
current information.
The following information is available in this file:
1. Software Versions and Documentation
1.1 Adaptec Storage Manager
1.2 Documentation
2. Installation and Setup Notes
2.1 Supported Operating Systems
2.2 System Requirements
2.3 Setup Notes
3. General Cautions and Notes
3.1 General Cautions
3.2 General Notes
4. Array Level-Specific Notes
4.1 RAID 10 Notes
5. Operating System-Specific Issues and Notes
5.1 All
5.2 Windows - All
5.3 Windows 2000
5.4 Linux
5.5 SCO OpenServer
5.6 Open Unix and UnixWare
5.7 NetWare
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1. Software Versions and Documentation
1.1. Adaptec Storage Manager Version 2.12.00
1.2. Documentation on this CD
- Adaptec Storage Manager Online Help
- Adaptec Storage Manager README.TXT file
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2. Installation and Setup Notes
- The Adaptec SATA and SCSI RAID Controllers Installation and
User's Guide contains complete installation information for the
controllers and drivers, as well as complete instructions for
all utilities and Adaptec Storage Manager software.
2.1 Supported Operating Systems
- You can use Adaptec Storage Manager with the following
operating systems:
Microsoft Windows 32-Bit:
o Windows 2000 Server and Advanced Server
o Windows 2000 Professional
o Windows Server 2003 Enterprise, Standard, and Web Edition
o Windows XP Professional
Microsoft Windows for EM-64T and AMD-64:
o Windows Server 2003 Enterprise, Standard, and Web Edition
o Windows XP Professional
Linux 32-Bit:
o Red Hat
o Red Hat EL 2.1 AS (Out of Box) and quarterly update 5
o Red Hat EL 2.1 ES (Out of Box) and quarterly update 5
o Red Hat EL 2.1 WS (Out of Box) and quarterly update 5
o Red Hat EL 3.0 AS (Out of Box) and quarterly update 3
o Red Hat EL 3.0 ES (Out of Box) and quarterly update 3
o Red Hat EL 3.0 WS (Out of Box) and quarterly update 3
o SuSE
o SuSE Professional 9.1
o SuSE Professional 9.0
o SuSE Linux Enterprise Server 9.0
o SuSE Linux Enterprise Server 8.0
Linux for EM-64T and AMD-64:
o Red Hat
o Red Hat EL 3.0 AS (Out of Box) and quarterly update 3
o Red Hat EL 3.0 ES (Out of Box) and quarterly update 3
o Red Hat EL 3.0 WS (Out of Box) and quarterly update 3
o SuSE
o SuSE Linux Professional 9.1
o SuSE Linux Professional 9.0
o SuSE Linux Enterprise Server 9.0
Others:
o NetWare 6.5
o Unixware 7.1.3 / Open UNIX 8 (Business and Base Edition)
o SCO Open Server 5.0.7 and 5.0.6
2.2 System Requirements
o Intel Compatible 500 MHz processor
o 256 MB RAM
o 35 MB hard disk drive space
o 256 color video mode
2.3 Setup Notes
- Do not attempt to install Adaptec Storage Manager version 2.10.00
on a system that already has Adaptec Storage Manager version
2.12.00 installed.
- To install Adaptec Storage Manager on Red Hat Enterprise Linux AS 3,
you must install two packages from the Red Hat installation CD:
o compat-libstdc++-7.3-2.96.122.i386.rpm
o compat-libstdc++--devel-7.3-2.96.122.i386.rpm
NOTE: The version string in the file name may be different
than above; be sure to check the version string on the
Red Hat CD.
For example, type:
rpm --install /mnt/compat-libstdc++-7.3-2.96.122.i386.rpm
where mnt is the mount point of the CD-ROM drive.
- To run Adaptec Storage Manager under Red Hat Enterprise Linux
AS 3 Quarterly Update 3 for AMD64, you must add the
'noexec32=off' argument to the boot kernel command line.
Then, restart the system.
- You can configure Adaptec Storage Manager settings on other
servers exactly as they are configured on one server. To
replicate the Adaptec Storage Manager tree, notification list,
and security list, do the following:
1. Install Adaptec Storage Manager on one server.
2. Start Adaptec Storage Manager. Using the 'Add remote system'
action, define the servers for your tree.
3. Open the Notification Manager. Using the 'Add system'
action, define the notification list.
4. Open the Security Manager. Using the 'Add user' action,
define the security list.
5. Exit Adaptec Storage Manager.
6. Copy the following files onto a diskette from the directory
where the Adaptec Storage Manager is installed:
RaidMSys.ser --> to replicate the tree
RaidNLst.ser --> to replicate the notification list
RaidSLst.ser --> to replicate the security list
RaidJob.ser --> to replicate the jobs in the Task Scheduler
7. Install Adaptec Storage Manager on the other servers.
8. Copy the files from the diskette into the directory where
Adaptec Storage Manager is installed on the other servers.
- Adaptec Storage Manager can monitor status information returned
from certain enclosures. If there are any problems, information
such as fan status, power supply status, and temperature status
is collected and reported in the event viewer.
To monitor an enclosure, do the following:
1. Write down the description displayed in the 'Product or
Model Number' field of the enclosure device information
panel.
2. Exit Adaptec Storage Manager.
3. Using a text editor, open the RaidDev.pps file. This file
is in the directory where Adaptec Storage Manager is
installed.
4. Using the enclosure description from step 1, add a line to
the file. For example, if the description is 3520EX10, add
the following:
3520EX10=true
5. Save and close the file.
6. Restart Adaptec Storage Manager.
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3. Adaptec Storage Manager Cautions and Notes
3.1 General Cautions
- While an array is being built or cleared, do not remove and
reinsert any drive from that array. Doing so may cause
unpredictable results for any of the controller's arrays.
- While a drive is being cleared, do not try to include it in a
new array. Doing so may cause unpredictable results.
- Do not move drives containing an array or volume from one
controller to another while the power is on. Doing so could
cause the loss of the array configuration or data, or both.
Instead, power off both affected controllers, move the drives,
and then restart.
- Do not run Adaptec Storage Manager concurrently with the CLI. Doing
so may cause unpredictable results.
3.2 General Notes
- Adaptec Storage Manager requires that the following range of ports
be open for remote access: 34571 - 34575.
- You can run Adaptec Storage Manager from a browser only under
Windows operating systems using Microsoft Internet Explorer 5.5
and later. The standalone GUI is supported under all supported
operating systems.
- To run Adaptec Storage Manager in a browser, your network's DNS
configuration must have matching forward and reverse lookups.
Point your browser to http://yourcomputername:34572.
- Adaptec Storage Manager generates log files automatically to
assist in tracking system activity. The log files are
created in the directory where the Adaptec Storage Manager is
installed.
o RaidEvt.log - Contains the information reported in the
Adaptec Storage Manager event viewer for all
local and remote systems.
o RaidEvtA.log - Contains the information reported in the
Adaptec Storage Manager event viewer for the
local system.
o RaidNot.log - Contains the information reported in the
Notification Manager event viewer.
o RaidSec.log - Contains the information reported in the
Security Manager event viewer.
o RaidErr.log - Contains Java messages generated by
Adaptec Storage Manager.
o RaidErrA.log - Contains Java messages generated by the
Adaptec Storage Manager agent.
Information written to these files is appended to the existing
files to maintain a history. However, if any of the files reach
a size of 200,000 bytes, the file is copied to a new file with
the extension .OLD and the original (that is, the LOG file) is
deleted and recreated. If a .OLD file already exists, the
existing .OLD file is destroyed.
- The blink LED feature is supported only in SAF-TE enabled
enclosures.
- Performing a Verify and Verify/Fix on an RAID 10 displays the same
message text in the event log, something like, "Build/Verify
started on second level array of array 'Array_0.'" You may see the
message three times for a Verify, but only once for a Verify/Fix.
- Task priority is not retained after rebooting. If you change
a priority to LOW or MEDIUM, and reboot, the controller resets the
priority to the default (HIGH).
- When an array fails, the array name returns to its default name.
- When displaying information on a physical device, the device,
vendor and model information may be displayed incorrectly.
- During array migration from a RAID 1 or RAID 5 to a RAID 0, if
the original array had a spare drive attached, the resulting
RAID 0 retains the spare drive.
- After building or verifying a leg of a second-level array, the
status of the second-level array is displayed as a "Quick
Initialized" array.
- After using a hot spare to successfully rebuild a redundant
array, information about the hot spare drive may not display
as expected. Adaptec Storage Manager may continue to display
it as a global hot spare.
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4. Array Level-Specific Notes
4.1 RAID 10 Notes
- You cannot change the priority of a RAID-10 verify. Setting
the priority at the start of a verify has no effect. The
priority is still shown as high. Changing the priority of
a running verify on a raid-10 changes the displayed priority
until a rescan is done, then the priority shows as high again.
- Performing a Verify and Verify/Fix on an RAID 10 displays the
same message text in the event log, "Build/Verify started on
second level array of array 'Array_0.'" You may see the message
three times for a Verify, but only once for a Verify/Fix.
- During a migration from a RAID 0 to any redundant array like
RAID 1, 5, or 10, Adaptec Storage Manager shows the status as
"Degraded Reconfiguring" for a moment, then the status changes
to "Reconfiguring." The "Degraded" status does not appear in the
event log.
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5. Operating System-Specific Issues
5.1 All
- Adaptec Storage Manager will not start on a system that is using
only 16 colors. Adaptec Storage Manager supports a minimum of 256
colors. You must switch the video mode from 16 colors to a mode
with at least 256 colors.
- If the Adaptec Storage Manager console does not repaint correctly,
select the View->Refresh menu item to repaint the screen.
5.2 Windows - All
- To run Adaptec Storage Manager in a browser, your network's
DNS configuration must have matching forward and reverse
lookups.
- The Java Virtual Machine has a problem with the 256-color
palette. (The Adaptec Storage Manager display may be distorted
or hard to read.) Set the Display Properties Settings to a
color mode with greater than 256 colors.
- When you shut down Windows, you might see the message
"unexpected shutdown". Windows displays this message if the
Adaptec Storage Manager Agent fails to exit within 3 seconds.
It has no affect on file I/O or other system operations and can
be ignored.
5.3 Windows 2000
- More event notifications are generated than arrays degraded.
For example, in a configuration with four RAID 5s sharing
three drives, one failed drive causes six notifications--one for
each of the arrays affected, plus two extra for the second array.
5.4 Linux
- When you delete an array, the operating system can no longer see
the last array. WORKAROUND: To allow Linux to see the last array,
restart your system.
- The controller does not support attached CD drives during OS
installation.
- The Red Hat Advanced Server 3.0 driver included in this release
does not support Kernel Update 3. Please check www.adaptec.com
for updated drivers.
- If you cannot connect to a remote Adaptec Storage Manager
installed on a Linux system, verify that the TCP/IP hosts file
is configured properly.
1. Open the /etc/hosts file.
NOTE: The following is an example:
127.0.0.1 localhost.localdomain localhost matrix
2. If the hostname of the system is identified on the line
with 127.0.0.1, you must create a new host line.
3. Remove the hostname from the 127.0.0.1 line.
NOTE: The following is an example:
127.0.0.1 localhost.localdomain localhost
4. On a new line, type the IP address of the system.
5. Using the Tab key, tab to the second column and enter the
fully qualified hostname.
6. Using the Tab key, tab to the third column and enter the
nickname for the system.
NOTE: The following is an example of a completed line:
1.1.1.1 matrix.localdomain matrix
where 1.1.1.1 is the IP address of the server and
matrix is the hostname of the server.
7. Restart the server for changes to take effect.
- On certain versions of Linux, you may see messages concerning font
conversion errors. Font configuration under X-Windows is a known
JVM problem. It does not affect the proper operation of the
Adaptec Storage Manager software. To suppress these messages,
add the following line to your .Xdefaults file:
stringConversionWarnings: False
- Some pop-up identification boxes include complete window frames
when running the Adaptec Storage Manager in bootable-CD mode.
These pop-ups may run off the side of the screen due to the
extra width of the window frame. This is a known problem of the
fvwm window manager on the CD.
- On rare occasions, the online help system may generate a Java
exception. This is due to a known problem in the HTML rendering
section of JFC/Swing.
5.5 SCO OpenServer
- Unable to navigate using the mouse while the <NumLock> key is
enabled.
WORKAROUND: Turn off the <NumLock> key or see SCO Technical
Article number 108877 at www.sco.com for instructions on how
to clear the <NumLock> key modifier.
5.6 SCO Open UNIX and SCO UnixWare
- On Unixware, Adaptec Storage Manager does not support the agent
alarm. You cannot set the alarm to notify you of system events.
- Miscellaneous problems occur when the <NumLock> key is enabled.
Turn off the <NumLock> key.
- Images (such as .GIFs) might not display when using the
DISPLAY environment variable to display the application on a
remote X platform.
5.7 Novell NetWare
- When starting the NetWare operating system, the Adaptec Storage
Manager agent fails to start. A message "The Storage Manager
agent failed to start" displays when starting the server.
The server is unable to load the Storage Manager agent. This is
usually caused by loading Java before the Storage Manager agent.
In the file Autoexec.ncf, move the line "LOAD RAIDAGNT -BOOT"
so that it is before any lines that reference Java.
- There can be only one instance of the Storage Manager agent
running on a NetWare system.
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(c) 2004 Adaptec, Inc. All Rights Reserved. No part of this
publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without prior written consent
of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.