Adaptec DuoConnect AUA-1411 Supporting Windows 98SE, Windows Me, Windows 2000, and Windows XP =================================================================== The default location of the expanded files are on your system disk in the following folder: \adaptec\aua1411\ Notes ===== - Please refer to the User's Guide and the Adaptec Support Knowledgebase (ASK) at <http://ask.adaptec.com/> for general troubleshooting tips. - Newer versions of the drivers and software are posted on the Adaptec Web site as they are developed. For maximum performance and functionality, please update to the latest drivers and software as they become available. Go to <http://www.adaptec.com/support> for more information. - Do not add or remove USB devices while the system is in standby or hibernation mode. - The AUA-1411 does not currently support the HP n6395 laptop computer. - Some USB 1.1 devices will not work correctly when connected through a USB 2.0 hub. Adaptec recommends that you connect the device directly to your AUA-1411 or an onboard USB port. - If your system have problems resuming from standby or hibernation mode. Adaptec recommends that you remove all devices and the AUA-1411 card before entering standby or hibernation mode. Documentation ============= Much of our documentation is released in PDF format. To view these documents you must have Adobe Acrobat Reader version 4 or later installed on your system. You can find a copy of this software on the CD shipped with your product or you can download the latest version from <http://www.adobe.com>. Installation Procedure ====================== Please refer to the User's Guide for instructions on how to install the DuoConnect AUA-1411. Driver Limitations: =================== - Some USB 2.0 devices and features are not supported in this driver release. USB Remote Wake Up is not supported. - Windows 98SE users - The IBM ThinkPad 600E may have problems when resuming from standby mode when using the Adaptec USB 2.0 drivers. Disable suspend through the "Power Options" control panel. Known Issues ============ Suspend and Resume Issues ------------------------- - To avoid potential system problems, do not attempt to put your system into standby or hibernation mode while it's transferring data to a USB device. - If you have a USB 2.0 isochronous device connected to the AUA-1411, your device may not function properly when entering standby, inactive standby, or hibernation mode. To work around this issue, unplug your device, then re-plug it into the USB port of the AUA-1411. Boot and Shutdown Issues ------------------------ - Windows 2000 users only - If you are using a Sony PCG-FX340 laptop with the Adaptec USB 2.0 driver, Adaptec recommends that you either insert the AUA-1411 after your computer has finished booting or use the Microsoft USB 2.0 driver. If you are using the Adaptec USB 2.0 driver and the AUA-1411 is inserted before you power on your computer, the system will fail to boot. Installing, Enabling, and Disabling Driver ------------------------------------------ - Before enabling or disabling the Adaptec Enhanced Host Controller in the Device Manager, stop and disconnect all USB devices connected to the AUA-1411. - Windows Me users only - During driver installation, some systems may fail to detect all the controllers on the AUA-1411. To resolve this, restart your system. The remaining controllers will be detected and installed. Connecting and Removing USB Devices ----------------------------------- - Unplugging a webcam while streaming video may cause system problems. To work around this issue, always stop streaming video and close any preview or capture applications before unplugging the webcam. - The Buslink USB 1.1 hard disk drive may not work properly when connected to an Adaptec USB 2.0 controller. To work around this issue, connect the Buslink USB 1.1 hard disk drive directly to an onboard USB port. Check the manufacturer's Web site for software updates. - The iBot2 USB 2.0 camera may not work correctly on some systems when plugged into an Adaptec USB 2.0 card or hub. To work around this issue, plug the camera directly into an onboard USB port. Check the manufacturer's Web site for software updates. - When disconnecting USB devices, use the "Unplug or eject" icon on your Taskbar to stop your device and then physically unplug the device from the USB port. If you need to remove more then one device, select the first device you want to remove from the "Unplug or eject" list and then unplug that device from the USB port, before removing the next device. - When you are using an HP PSC-750 printer/scanner/copier, a Tascam USB-428 audio/MIDI interface, or an ADS camera, Adaptec recommends that you connect the device directly to your AUA-1411 or onboard USB port rather than through a hub.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.