SUPPORT.TXT Driver File Contents (3c523x.exe)

                            3Com Corporation
            EtherDisk Diskette for the EtherLink/MC Adapters              
                            Technical Support



 3Com offers worldwide adapter support 24 hours a day, seven days a week,
 through automated on-line systems.


 CardBoard Bulletin Board Service (BBS)
 --------------------------------------

 You can obtain software drivers, updates, patches, and fixes on CardBoard, 
 3Com's menu-driven bulletin board service.  CardBoard also provides product
 information and diagnostic programs.  For access, call the CardBoard
 telephone number nearest you and set up your modem as follows:

 Australia  (61) (2) 9552073 
            Up to 2400 baud, 8 data bits, no parity, 1 stop bit 

 France     (33) (1) 69 86 69 54
            Up to 9600 baud, 8 data bits, no parity, 1 stop bit

 Germany    (49) 89 678 21189
            Up to 9600 baud, 8 data bits, no parity, 1 stop bit

 Italy      (39) (2) 27 30 06 80
            Up to 9600 baud, 8 data bits, no parity, 1 stop bit

 U.K.       (44) (0) 628 897 086
            Up to 9600 baud, 8 data bits, no parity, 1 stop bit

 U.S.       (1) (408) 980-8204
            Up to 19200 baud, 8 data bits, no parity, 1 stop bit

 For information on additional international CardBoard access numbers, 
 contact your local 3Com office.  A list of international sales offices
 appears later in this document.

 CardFacts
 ---------

 This automated fax service sends printed installation diagrams, 
 configuration drawings, troubleshooting instructions, and technical articles
 to your fax machine anywhere in the world.  To access CardFacts, use a
 touch-tone telephone and dial (1) (408) 727-7021.  Document 9999 provides
 a list of currently available documents.

 Ask3Com
 -------

 This on-line service is located on CompuServe and contains extensive 
 technical and marketing information about all 3Com products.  To use 
 Ask3Com, you must have a CompuServe account.  Call (1) (800) 848-8990 to 
 obtain your local CompuServe dial-in phone number and open an account.  
 After you have logged in to CompuServe, type "GO THREECOM" and press [Enter] 
 to see the Ask3Com main menu.

 Novell Technical Support
 ------------------------

 For information on technical support for Novell's products:

      - Call 1-800-NETWARE (Novell's main phone number is 801-429-7000)
      - Refer to NETWIRE on CompuServe
      - Contact your local Novell network supplier or authorized service
        center.

 Microsoft Technical Support
 ---------------------------

 For information on technical support for Microsoft's products:
 
     - Call 1-206-454-2030
     - Contact your local Microsoft network supplier or authorized service
       center.
 
 Support from Your Network Supplier
 ----------------------------------

 If additional assistance is required, contact your network supplier.  Many
 suppliers are authorized 3Com service partners that are qualified to provide
 a variety of services, including network planning, installation, hardware
 maintenance, application training, and support services.

 U.S. and Canada

 Call the following number to locate your local 3Com sales office:

 U.S.     (1) (800) NET-3Com

 The 3Com sales office will refer you to the nearest 3Com authorized service
 partner.

 Outside the U.S. and Canada

 To locate a 3Com authorized service partner near you, contact your local
 3Com sales office.

 Australia                (61) 2 959 3020
 Belgium/Netherlands      (31) 25 032 2120
 France                   (33) 1 698 66800
 Germany                  (49) 89 678210
 Hong Kong                (852) 868-9111
 Italy                    (39) 22 7302041
 Japan                    (81) 3 546 62233
 Nordic                   (46) 8 703 4870
 Singapore                (65) 321 8929
 Taiwan                   (886) 2 775 4352
 U.K.                     (44) 628 890 670

 When you contact a 3Com authorized service partner for assistance, have the
 following information ready:

 - Diagnostic error messages
 - A list of system hardware and software, including revision levels
 - Details on recent configuration changes, if applicable.

 3Com's service partner will determine what action needs to be taken to resolve
 the problem.  3Com service partners can verify hardware failures and advise
 you when it is more cost-effective to replace, rather than repair, a product.

 Returning Products for Repair
 -----------------------------

 A product sent directly to 3Com for repair must first be assigned a Return
 Materials Authorization number (RMA).  A product sent to 3Com without an RMA
 number will be returned to the sender unopened, at the sender's expense.

 When you call for an RMA number, be prepared to provide the product name,
 serial number, and diagnostic error messages.  Payment, shipping instructions,
 and turnaround time will be confirmed when the RMA number is assigned.

 To obtain an RMA number, call or fax:

 Europe            Phone  (44) (0) 442 231000
                   Fax    (44) (0) 442 236824

 U.S.              Phone  (800) 876-3266
                   Fax    (408) 764-7290

 NOTE:  RMA forms (except Europe) are available on CardFacts.  Dial 
        (408) 727-7021.

 Outside Europe    Phone  (408) 492-1790
 and the U.S.      Fax    (408) 764-7290

	    (%VER  Technical Support v3.4b)


Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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