HighPoint Technologies, Inc.
HPT345 Host Adapter Device Driver
for Microsoft Windows 95/98
Revision 2.0
INTRODUCTION
This readme file provides the information needed to install
and use the HPT345 device driver for Microsoft Windows 95/98.
It includes the following setcions:
o Installing the Device Driver
o Check the installation
o Troubleshooting
o HighPoint Technical Support and Service
The Windows 95/98 sub-directory (\95) on the driver diskette
contains the following files:
HPT345.MPD The HPT345 device driver for Windows 95/98.
H3X3HLP.VXD A helper driver for HPT345.
HPT345.INF A file used by Windows 95/98 Setup for driver
installation.
README.TXT An ASCII text file describing the HPT345 device
driver for Windows 95/98.
DISKVSD.VXD An updated Microsoft disk VSD driver.
IMPORTANT NOTE: DISKVSD.VXD has been provided
by Microsoft and is used to solve a problem
associated with large capacity (larger than 2GB)
hard drives connected to HPT345. If you already
have the HPT345 device driver installed, just
copy the DISKVSD.VXD to the WINDOWS\SYSTEM\IOSUBSYS
directory to override the old one!
You may want to make a backup copy of the
original DISKVSD.VXD file before overriding it,
just in case you may need to revert to the
original version in the future.
INSTALLING THE DEVICE DRIVER
Turn on the system power. When your Windows 95/98 system boots up,
it will find a new device on your system called "PCI Mass Storage
Controller". You will then be prompted to install the device
driver:
1. Insert the floppy diskette containing the HPT345 Windows
95/98 device driver into drive A:.
2. If the Update Device Driver Wizard window shows up:
A. Click Next.
B. Click Other Locations....
C. Type in A:\95, then click OK.
D. Click Finish.
E. Goto step 4.
3. If the New Hardware Found window shows up:
A. Choose "Driver from disk provided by hardware manufacturer",
then click OK.
B. Type in A:\95, then click OK.
4. The device driver will load. If you are prompted where
DISKVSD.VXD or H3X3HLP.VXD or HPT345.MPD is located, simply
re-enter A:\95.
5. If asked to restart the computer, choose Yes.
6. The Windows 95/98 device driver setup is complete. Your system
will come up and all devices attached to the HPT345 host
adapter should be recognized.
CHECKING THE INSTALLATION
To verify if the HPT345 host adapter and its device drivers are
properly installed, perform the following steps:
1. Open My Computer.
2. Double-click the Control Panel icon.
3. Double-click the System icon.
4. Click Device Manager.
5. Double-click SCSI controllers or SCSI Adapter.
6. You should see item HPT345 Ultra DMA Controller.
7. If you do not see item HPT345 Ultra DMA Controller under
SCSI controllers or SCSI Adapter, or if you see a yellow "!"
besides the HPT345 Ultra DMA Controller, please go directly
to the Troubleshooting section of this readme file.
PARTITIONING NEW HARD DISK DRIVES
NOTE: Skip this section if the hard disk drive attached to the
HPT345 host adapter has already been partitioned and formatted.
New hard disk drives attached to the HPT345 host adapter need
to be partitioned and formatted. If you have not already done
so, begin by first partitioning the hard disk drive.
To partition the hard disk drive attached to the HPT345 host
adapter, perform the follow steps:
1. Open an MS-DOS prompt
2. Type FDISK
3. Change to the hard disk you want to create the partition on
4. Once the partition has been created restart the system.
5. After the system restarts, format the newly created hard disk
partition(S) that is attached to the HPT345 adapter.
TROUBLESHOOTING
1. Make sure the host adapter is properly installed and the
device is correctly connected to the adapter. Double check
that the cable between the adapter and the drive(s) is
correctly attached. Also check that the jumper settings on
the drive is correct.
2. Make sure that a power cable is properly attached to each of
the drives connected to the HPT345 host adapter.
3. If you see a yellow "!" besides the HPT345 Ultra DMA
Controller in the Device Manger, most possibly the power
cable or the cable between the adapter and the drive(s) is
not properly attached or the jumper settings on the drive(s)
are not correct. Correct the mistake(s) and restart the
computer.
After the computer restarts, if the yellow "!" is still
there, the driver might not be properly installed, please
try the following method to reinstall the driver:
A. Insert the floppy diskette containing the HPT345 Windows
95/98 device driver into drive A:.
B. Open the Device Manager (open My Computer; open Control
Panel; double-click icon System; click Device Manager).
C. Double-click HPT345 Ultra DMA Controller. The Properties
Window shows up.
D. Click Driver.
E. Click Update Driver....
F. Choose "No, select driver from list", then click Next.
G. Select HPT345 Ultra DMA Controller in the Model list,
then click Finish.
H. If you are prompted where DISKVSD.VXD or H3X3HLP.VXD or
HPT345.MPD is located, simply enter A:\95 then click OK,
I. The device driver will load. You will be back to the
Properties window. Click Close.
J. Click Close.
4. After you have surely checked steps 1,2,3 above, if in the
Device Manger, you do not see item HPT345 Ultra DMA Controller
under SCSI controllers or SCSI Adapter, but you see item PCI
Mass Storage Controller under the Other devices, the driver
might not be properly installed, you can try the following
method to reinstall the driver:
A. Open the Device Manager (open My Computer; open Control
Panel; double-click the System icon; click Device Manager).
B. Select PCI Mass Storage Controller, then click Remove.
C. If you are asked to confirm device removal, click OK.
D. Click Close.
E. Restart your computer.
F. Then exactly follow the procedure described in the
INSTALLING THE DEVICE DRIVER section to install
the driver again.
5. If the driver has been properly installed and you still
cannot access the hard disk drive attached to the HPT345
host adapter, the hard disk drive might have not been
partitioned and formatted yet. To partition and format
please follow the steps mentioned in the "Partitioning
New Hard Disk Drives" section of this file.
If making the above checks do not determine and correct the
source of the error, contact HighPoint's Technical Support
for assistance (see the HighPoint Technical Support and Service
Section in this README file).
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HIGHPOINT TECHNICAL SUPPORT AND SERVICE
If you have questions about installing or using your HighPoint
product, check the user's guide or readme file first, you will
find answers to most of your questions here. If you need further
assistance, please contact us. We offer the following support
and information services:
1. The HighPoint Web Site provides information on software
upgrades, answers to common questions, and other topics.
The Web Site is available on the Internet 24 hours a day,
7 days a week, at http://www.highpoint-tech.com.
2. For technical support,
send e-mail to support@highpoint-tech.com or
call 510-623-0841, M-F: 8:00 a.m. to 5:00 p.m., Pacific
Standard Time.
NOTE: Before you send an e-mail or make a call, please visit
our Web Site first (http://www.highpoint-tech.com). New or
updated HPT345 device drivers for your operating system can
be downloaded directly from our site.
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COPYRIGHT
Copyright (c) 1997-98 HighPoint Technologies, Inc. All rights
reserved. No part of this README file may be reproduced, stored
in a retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording or otherwise,
without the prior written consent of HighPoint Technologies, Inc.,
4450 Enterprise Street, #101, Fremont, CA 94538.
TRADEMARKS
All trademarks are owned by their respective owners.
CHANGES
The material in this document is for information only and is
subject to change without notice. While reasonable efforts
have been made in the preparation of this document to assure
its accuracy, HighPoint Technologies, Inc. assumes no liability
resulting from errors or omissions in this document, or from
the use of the information contained herein.
HighPoint Technologies, Inc. reserves the right to make changes
in the product design without reservation and without notification
to its users.
LIMITATION OF LIABILITY:
IN NO EVENT WILL HIGHPOINT BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF
THE USE OF OR INABILITY TO USE THIS PRODUCT OR DOCUMENTATION,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN PARTICULAR,
HIGHPOINT SHALL NOT HAVE LIABILITY FOR ANY HARDWARE, SOFTWARE,
OR DATA STORED USED WITH THE PRODUCT, INCLUDING THE COSTS OF
REPAIRING, REPLACING, OR RECOVERING SUCH HARDWARE, OR DATA.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.