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* ServeRAID Manager *
* README.TXT *
* Version 7.00 *
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CONTENTS
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1.0 Overview
1.1 New features in this release
1.2 Supported operating systems
2.0 Installation and setup notes
3.0 Troubleshooting tips
3.1 General
3.2 Microsoft Windows
3.3 SCO Open UNIX and SCO UnixWare
3.4 SCO OpenServer
3.5 Novell NetWare
3.6 Linux
3.7 ServeRAID Manager running as a plug-in
4.0 Web Site and Support Phone Number
5.0 Trademarks and Notices
6.0 Disclaimer
1.0 Overview
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The ServeRAID Manager program is used to configure, administer,
and monitor IBM ServeRAID, Adaptec HostRAID, and integrated RAID
controllers (such as the LSI 1030) that are installed locally or
remotely in your IBM servers.
1.1 New features in this release
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o Support for the IBM ServeRAID-7t SATA controller
o Support for the Adaptec HostRAID controller
o Support for new operating systems:
+ Microsoft Windows Server 2003, Web Edition
+ Microsoft Windows Server 2003 for 64-Bit Extended Systems
+ Novell NetWare 6.5
+ Red Hat Enterprise Linux AS 3 for Intel and AMD 32-bit kernels
+ Red Hat Enterprise Linux AS 3 for AMD 64-bit kernels
+ SuSE Linux Professional 9.0 for Intel and AMD kernels
o Enhanced functionality in the ServeRAID Manager:
- New user-interface look and feel, featuring the Enterprise view
and Physical and Logical device views
- Configuration wizard for ServeRAID-7t SATA controller and
Adaptec HostRAID controllers
- Support for new RAID types on the ServeRAID-7t controller:
+ Simple volume
+ RAID volume
+ Spanned volume
- The SNMP Trap Manager has been replaced by a new SNMP solution
that supports "traps" and "gets" through use of a SNMP sub-agent.
The new SNMP sub-agent integrates more closely with OS-specific
SNMP infrastructure.
NOTE: See the ServeRAID User's Reference for installation and
configuration instructions.
o AACCLI command-line tool for the ServeRAID-7t SATA controller,
providing IPSSEND-like functionality
o HRCONF command-line tool for HostRAID controllers, providing
IPSSEND-like functionality.
1.2 Supported operating systems
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You can use the ServeRAID Manager program with the following
operating systems:
NOTE: IBM ServeRAID support for Itanium (64-bit) servers is available
only on the IBM ServeRAID Support CD for Itanium, Version 6.11.
For more information, see:
http://www-306.ibm.com/pc/support/site.wss/MIGR-495PES.html.
o Caldera OpenLinux versions 3.1 and 3.1.1
o IBM OS/2 WARP Server for e-business
o Microsoft Windows 2000 Server and Advanced Server
o Microsoft Windows 2000 Professional
o Microsoft Windows Server 2003 Standard Edition, Enterprise Edition,
and Web Edition
o Microsoft Windows Server 2003 Enterprise Edition for AMD64 (Windows
Server 2003 for 64-Bit Extended Systems)
o Microsoft Windows Server 2003 Enterprise Edition 64-bit
o Microsoft Windows NT Server 4.0 and Enterprise Edition 4.0
o Microsoft Windows NT 4.0 Workstation
o Microsoft Windows XP Professional
o Novell NetWare versions 5.1, 6.0, and 6.5
o Red Hat Linux versions 7.1, 7.2, 7.3, 8.0, and 9.0
o Red Hat Enterprise Linux AS 2.1 and AS 3 for Intel and AMD 32-bit kernels
o Red Hat Enterprise Linux AS 3 for AMD 64-bit kernels
o Red Hat Enterprise Linux AS 2.1 and AS 3 for Itanium 64-bit kernels
o SCO OpenServer 5.0.6a and 5.0.7
o SCO Open UNIX 8.0
o SCO UnixWare versions 7.1.1 and 7.1.3
o SCO UnitedLinux 4.0
o SuSE Linux Professional versions 7.1, 7.2, 7.3, 8.0, 8.1
o SuSE Linux Professional 8.2 and 9.0 for Intel and AMD kernels
o SuSE Linux Enterprise Server 8
o SuSE Linux Enterprise Server 8 for AMD64
o SuSE Linux Enterprise Server 8 64-bit
o Turbolinux versions 6.5 and 7.0
o Turbolinux Enterprise Server 8
Minimum System Requirements: Intel Compatible 500 MHz processor
128 MB RAM
35 MB hard disk drive space
256 color video mode
2.0 Installation and setup notes
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o Refer to the IBM ServeRAID User's Reference (SRAID.PDF) in the
/BOOKS directory on the "IBM ServeRAID Support" CD or the
"IBM ServeRAID-7e (Adaptec HostRAID) Support" CD for
installation information.
o To install the ServeRAID Manager on Red Hat Enterprise Linux,
AS 3 or WS 3, you must install two packages from the Red Hat
installation CD:
- compat-libstdc++-7.3-2.96.122.i386.rpm
- compat-libstdc++--devel-7.3-2.96.122.i386.rpm
NOTE: The version string in the file name may be different
than above; be sure to check the version string on the
Red Hat CD.
For example, type:
rpm --install /mnt/compat-libstdc++-7.3-2.96.122.i386.rpm
where mnt is the mount point of the CD-ROM drive.
o The ServeRAID Manager generates log files automatically to
assist in tracking ServeRAID activity. The log files are
created in the directory where the ServeRAID Manager is
installed.
* RaidEvt.log - Contains the information reported in the
ServeRAID Manager event viewer for all
local and remote systems.
* RaidEvtA.log - Contains the information reported in the
ServeRAID Manager event viewer for the
local system.
* RaidNot.log - Contains the information reported in the
Notification Manager event viewer.
* RaidSec.log - Contains the information reported in the
Security Manager event viewer.
* RaidErr.log - Contains Java messages generated by the
ServeRAID Manager.
* RaidErrA.log - Contains Java messages generated by the
ServeRAID Manager agent.
Information written to these files is appended to the existing
files to maintain a history. However, if any of the files reach
a size of 200,000 bytes, the file is copied to a new file with
the extension .OLD and the original (that is, the LOG file) is
deleted and recreated. If a .OLD file already exists, the
existing .OLD file is destroyed.
o You can configure ServeRAID Manager settings on other servers
exactly as they are configured on one server. To replicate the
ServeRAID Manager tree, notification list, and security list,
do the following:
1. Install the ServeRAID Manager on one server.
2. Start the ServeRAID Manager. Using the 'Add remote system'
action, define the servers for your tree.
3. Open the Notification Manager. Using the 'Add system'
action, define the notification list.
4. Open the Security Manager. Using the 'Add user' action,
define the security list.
5. Exit the ServeRAID Manager.
6. Copy the following files onto a diskette from the directory
where the ServeRAID Manager is installed:
RaidMSys.ser --> to replicate the tree
RaidNLst.ser --> to replicate the notification list
RaidSLst.ser --> to replicate the security list
RaidSMTP.ser --> to replicate the SMTP e-mail notification list
RaidJob.ser --> to replicate the jobs in the Task Scheduler
7. Install the ServeRAID Manager on the other servers.
8. Copy the files from the diskette into the directory where
the ServeRAID Manager is installed on the other servers.
o For ServeRAID series 3, 4, 5 and 6 controllers, the ServeRAID Manager
can monitor status information returned from certain enclosures.
If there are any problems, information such as fan status, power
supply status, and temperature status is collected and reported
in the event viewer.
To monitor an enclosure, do the following:
1. Write down the description displayed in the 'Product or
Model Number' field of the enclosure device information
panel.
2. Exit the ServeRAID Manager.
3. Using a text editor, open the RaidDev.pps file. This file
is in the directory where the ServeRAID Manager is
installed.
4. Using the enclosure description from step 1, add a line to
the file. For example, if the description is 3520EX10, add
the following:
3520EX10=true
5. Save and close the file.
6. Restart the ServeRAID Manager.
3.0 Troubleshooting tips
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3.1 General
_________________
o The ServeRAID Manager will not start on a server that is using
only 16 colors.
The ServeRAID Manager supports a minimum of 256 colors. You
must switch the video mode from 16 colors to a mode with at
least 256 colors.
o If the ServeRAID Manager console does not repaint correctly,
select the View->Refresh menu item to repaint the screen.
3.2 Microsoft Windows
______________________
o The ServeRAID Manager is distorted and hard to read.
The Java Virtual Machine has a problem with the 256-color
palette. Set the Display Properties Settings to a color
mode with greater than 256 colors.
o If a channel on the LSI 1030 controller does not contain any
SCSI devices, the controller will not appear in the ServeRAID
Manager.
o When you shut down Windows, you may see the message "unexpected
shutdown".
Windows displays this message if the ServeRAID Manager Agent fails
to exit within 3 seconds. It has no affect on file I/O or other
system operations and can be ignored.
3.3 SCO Open UNIX and SCO UnixWare
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o On Unixware, the ServeRAID Manager does not support the agent alarm.
You cannot set the alarm to notify you of system events.
o Miscellaneous problems occur when the <NumLock> key is enabled.
Turn off the <NumLock> key.
o Images (such as .GIFs) might not display when using the
DISPLAY environment variable to display the application on a
remote X platform.
3.4 SCO OpenServer
___________________
o Unable to navigate using the mouse while the <NumLock> key is
enabled.
Turn off the <NumLock> key or see SCO Technical Article number
108877 at www.sco.com for instructions on how to clear the
<NumLock> key modifier.
3.5 Novell NetWare
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o When starting the NetWare operating system, the ServeRAID
agent fails to start. A message "The ServeRAID agent failed
to start" displays when starting the server.
The server is unable to load the ServeRAID agent. This is
usually caused by loading Java before the ServeRAID agent.
In the file Autoexec.ncf, move the line "LOAD RAIDAGNT -BOOT"
so that it is before any lines that reference Java.
o Due to incompatible versions of the ServeRAID Manager NLMs,
there can be only one ServeRAID agent running at a time.
If the stand-alone version of the ServeRAID agent is running
already, the IBM Director Extension ServeRAID sub-agent cannot
be started successfully, and vice versa.
3.6 Linux
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o If you cannot connect to a remote ServeRAID Manager installed
on a Linux system, verify that the TCP/IP hosts file is
configured properly.
1. Open the /etc/hosts file.
NOTE: The following is an example:
127.0.0.1 localhost.localdomain localhost matrix
2. If the hostname of the system is identified on the line
with 127.0.0.1, you must create a new host line.
3. Remove the hostname from the 127.0.0.1 line.
NOTE: The following is an example:
127.0.0.1 localhost.localdomain localhost
4. On a new line, type the IP address of the system.
5. Using the Tab key, tab to the second column and enter the
fully qualified hostname.
6. Using the Tab key, tab to the third column and enter the
nickname for the system.
NOTE: The following is an example of a completed line:
1.1.1.1 matrix.localdomain matrix
where 1.1.1.1 is the IP address of the server and
matrix is the hostname of the server.
7. Restart the server for changes to take effect.
o On certain versions of Linux, you may see messages concerning font
conversion errors. Font configuration under X-Windows is a known
JVM problem; it does not affect the proper operation of the
ServeRAID Manager software.
To suppress these messages, add the following line to your
.Xdefaults file:
stringConversionWarnings: False
o Some pop-up identification boxes include complete window frames
when running the ServeRAID Manager in startable-CD (bootable-CD)
mode. These pop-ups may run off the side of the screen due to the
extra width of the window frame. This is a known problem of the
fvwm window manager on the CD.
o On rare occasions, the online help system may generate a Java
exception. This is due to a known problem in the HTML rendering
section of JFC/Swing.
3.7 ServeRAID Manager running as a plug-in
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o A 'plug-in', as referred to in this file and the ServeRAID
Manager online help, specifically refers to IBM Director.
o If the server you are managing appears as a '?' icon in the
ServeRAID Manager tree, the server might not have any
ServeRAID controllers installed. Check the server
configuration and restart the plug-in.
4.0 Web Sites and Support Phone Number
_______________________________________
o You can download new and updated files for the IBM ServeRAID and
Clustering products from the IBM Support Web site:
http://www.ibm.com/pc/support/
o For the latest list of supported operating systems, see the IBM
Server Proven - SCSI and RAID Controllers Web site:
http://www.pc.ibm.com/us/compat/controllers/matrix.html
For supported operating systems on legacy (non-shipping)
controllers, see:
http://www.pc.ibm.com/us/compat/machines/index.html
o With the original purchase of an IBM hardware product, you have
access to extensive support coverage. During the IBM hardware
product warranty period, you may call the IBM Personal Computer
HelpCenter (1-800-772-2227 in the U.S.) for hardware product
assistance covered under the terms of the IBM hardware warranty.
5.0 Trademarks and Notices
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The following terms are trademarks of the IBM Corporation in the
United States or other countries or both:
Active PCI OS/2 Warp
HelpCenter PC Server
IBM Predictive Failure Analysis
Netfinity ServeRAID
Netfinity Manager ServerGuide
OS/2
UNIX is a registered trademark in the United States and other
countries and is licensed exclusively through The Open Group.
Microsoft, Windows, Windows Server 2003, Windows XP, Windows 2000,
and Windows NT are trademarks or registered trademarks of Microsoft
Corporation.
Java and all Java-based trademarks and logos are trademarks or
registered trademarks of Sun Microsystems, Inc. in the United
States, other countries, or both.
Adaptec and HostRAID are trademarks or registered trademarks
of Adaptec, Inc.
Other company, product, and service names may be trademarks
or service marks of others.
6.0 Disclaimer
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THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
IBM DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY WITH RESPECT TO THE
INFORMATION IN THIS DOCUMENT. BY FURNISHING THIS DOCUMENT, IBM
GRANTS NO LICENSES TO ANY PATENTS OR COPYRIGHTS.
Note to U.S. Government Users -- Documentation related to
restricted rights -- Use, duplication or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract with
IBM Corporation.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.