1.1. Introduction This supplemental document describes the installation procedure for the Windows-based SNMP agent software accompanying the MultiVOIPManager and how it can be utilized from an SNMP management node running third-party SNMP management software (e.g. HP OpenView, IBM NetView, etc.). 1.2 Installation Compile the VOIP.mib, Avoip.mib, ngavoip.mib, and Dvoip.mib files into your third party SNMP management software. The mib is found on the installion disks, or on the FTP site at ftp.multitech.com. The mib controls the MultiVOIP device. 1.3 MultiVOIP as an SNMP Agent The MultiVOIP can automatically be controlled by the SNMP manager after the mib has been compiled, the MultiVOIP Applications Setup dialog fields to Enable SNMP Agent have been set, and the MultiVOIP has a valid IP address. The IP Setup Dialog of the MultiVOIP sets the gateway IP, the IP address of the MultiVOIP, and the Subnet mask. The Applications Setup dialog enables the SNMP portion of the MultiVOIP and sets the read-write communities. 1.4 Remote Rack Management Capabilities The key to remote management of SNMP agent nodes in a TCP/IP network environment lies in the definition of a Management Information Base (MIB) for the agent. This MIB must be compiled on the SNMP management node and is used to monitor and manage a wide variety of MultiVOIPManager tasks on the agent node. Accompanying the MultiVOIPManager software is the source definition of an enterprise-specific MIB which defines not only the information which may be remotely retrieved and managed, but also the traps which can be sent to the management node from the MultiVOIPManager. Traps are the mechanisms used in this environment to convey fault and status information as they occur on the agent node. The information defined in the MultiVOIPManager-specific MIB can be broken down into the four major components listed below. 1. Configuration information 2. Call information 3. Channel information 4. General information The following sub-sections give a more detailed look at each of these components and how they may be used to perform remote management. Configuration Information This grouping of scalar fields contains information for the configuration of the MultiVOIP, including SNMP remote management setup. The SNMP portion of the mib consitutes the changing of the following fields: IP address, Gateway and Subnet masks along with the read/write community strings and password permissions. Along with the aforementioned areas, the next configuration group contains these main areas: 1. Regional setup table 2. Channel setup table (each channel independently set) 3. Phone setup table The Regional setup table contains fields which dictate the specific region of which the MultiVOIP channel is to be operating under; such as the country name, pulse ratio, and tone parameter (frequency, gain and cadence) fields. The Channel setup table contains fields that determine how the channels are to function prior-to, during and after a call. This includes whether the call is to be a voice or a fax call, which billing type if any, fields that pertain directly to a call to a channel are configured in this section. The Phone setup table is used to setup up a phone database of which phone numbers are stored with specific phone number related fields of which include, a description of the phone number, the channel and the IP address of the calling number. There is also the ability to setup group phone numbers under a specific "Hunt" group for easier recall of stored numbers. Also, maintained in the configuration section is the enabling/disabling of Telnet, TFTP, Web, Dumb TTY fields and VOIPaction field for reseting a MultiVOIP. Call Information This grouping of scalar fields is used to do gets on a specific call. Each field will list a specific entity about an active call such as listing where the call originated, packets/bytes transmitted/recieved and the like. Gives a break down of the real time call information. Also, this section lists all calls that have been made to the MultiVOIP (if not cleared out). Listing the specifics of each call in order in which they occured. Channel Information Information contained in this grouping pertains to the state/status of a specific channel. Along with specific statistics, which includes: In/Out calls Attempted, In/Out calls Completed and call durations, this section gives real time front panel LED information about the MultiVOIP. General Information This grouping contains fields that identify the MultiVOIP. It lists the boot code version, the firmware date and version, along with the MultiVOIP model type. 1.5 Usage Examples The purpose of this section is to supply examples of certain remote functions from SNMP management nodes. This is done in an effort to show how the MultiVOIPManager MIB can be used to perform various remote management tasks. Note that the specifics on how to perform the get and set operations on the management node depend upon the SNMP management software in use on that node. Refer to your SNMP management manual for details on how to perform these operations. Resetting a MultiVOIP To remotely reset a MultiVOIP simply perform a set operation against the VoipAction.r.s.m column instance in the configuration table with a value of reset. The result of this operation will be identical to the Reset VOIP option in the MultiVOIPManager's control menu. Viewing the Call Log This is done by simply issuing get operations against the columns of the call log table. Beware that since this queue is dynamically changing, it may be possible to have retrieved a column instance for a given queue entry only to have that entry disappear when attempting to retrieve a different column instance on that entry (although this problem can be avoided if the SNMP management software is able to perform row by row retrieval).Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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