snmp.txt Driver File Contents (mvm108d8.exe)

1.1. Introduction

This supplemental document describes the installation procedure for 
the Windows-based SNMP agent software accompanying the MultiVOIPManager 
and how it can be utilized from an SNMP management node running third-party
SNMP management software (e.g. HP OpenView, IBM NetView, etc.). 


1.2 Installation

Compile the VOIP.mib, Avoip.mib, ngavoip.mib, and Dvoip.mib files into your third party 
SNMP management software.  The mib is found on the installion disks, or on the FTP site 
at ftp.multitech.com.  The mib controls the MultiVOIP device.

1.3 MultiVOIP as an SNMP Agent

The MultiVOIP can automatically be controlled by the SNMP manager after
the mib has been compiled, the MultiVOIP Applications Setup dialog fields
to Enable SNMP Agent have been set, and the MultiVOIP has a valid IP address. 
The IP Setup Dialog of the MultiVOIP sets the gateway IP, 
the IP address of the MultiVOIP, and the Subnet mask.  The Applications
Setup dialog enables the SNMP portion of the MultiVOIP and sets the 
read-write communities.

1.4 Remote Rack Management Capabilities

The key to remote management of SNMP agent nodes in a TCP/IP 
network environment lies in the definition of a Management 
Information Base (MIB) for the agent.  This MIB must be compiled on 
the SNMP management node and is used to monitor and manage a wide 
variety of MultiVOIPManager tasks on the agent node. 

Accompanying the MultiVOIPManager software is the source 
definition of  an  enterprise-specific MIB which defines not only the 
information which may be remotely retrieved and managed, but also 
the traps which can be sent to the management node from the 
MultiVOIPManager.  Traps are the mechanisms used in this 
environment to convey fault and status information as they occur on
the agent node. 

The information defined in the MultiVOIPManager-specific MIB 
can be broken down into the four major components listed below.

1. Configuration information
2. Call information
3. Channel information
4. General information

The following sub-sections give a more detailed look at each of these
components and how they may be used to perform remote management. 

Configuration Information

This grouping of scalar fields contains information for the configuration of 
the MultiVOIP, including SNMP remote management setup.  The SNMP portion of
the mib consitutes the changing of the following fields: IP address, Gateway
and Subnet masks along with the read/write community strings and password
permissions. 

Along with the aforementioned areas, the next configuration group contains
these main areas:
	1. Regional setup table
	2. Channel setup table (each channel independently set)
	3. Phone setup table

The Regional setup table contains fields which dictate the specific region
of which the MultiVOIP channel is to be operating under; such as the country 
name, pulse ratio, and tone parameter (frequency, gain and cadence) fields.

The Channel setup table contains fields that determine how the channels are to 
function prior-to, during and after a call. This includes whether the call is
to be a voice or a fax call, which billing type if any, fields that pertain
directly to a call to a channel are configured in this section.

The Phone setup table is used to setup up a phone database of which phone numbers
are stored with specific phone number related fields of which include, a 
description of the phone number, the channel and the IP address of the calling
number. There is also the ability to setup group phone numbers under a specific
"Hunt" group for easier recall of stored numbers.

Also, maintained in the configuration section is the enabling/disabling of 
Telnet, TFTP, Web, Dumb TTY fields and VOIPaction field for reseting a 
MultiVOIP.

Call Information

This grouping of scalar fields is used to do gets on a specific call.
Each field will list a specific entity about an active call such as listing
where the call originated, packets/bytes transmitted/recieved and the like.
Gives a break down of the real time call information.

Also, this section lists all calls that have been made to the MultiVOIP (if 
not cleared out). Listing the specifics of each call in order in which
they occured.

Channel Information

Information contained in this grouping pertains to the state/status of a 
specific channel.  Along with specific statistics, which includes: 
In/Out calls Attempted, In/Out calls Completed and call durations, this
section gives real time front panel LED information about the MultiVOIP.


General Information
This grouping contains fields that identify the MultiVOIP. It lists the boot
code version, the firmware date and version, along with the MultiVOIP model
type.

 
1.5 Usage Examples

The purpose of this section is to supply examples of certain remote 
functions from SNMP management nodes.  This is done in an effort to 
show how the MultiVOIPManager MIB can be used to perform 
various remote management tasks.  Note that the specifics on how to 
perform the get and set operations on the management node depend 
upon the SNMP management software in use on that node.  Refer to 
your SNMP management manual for details on how to perform these 
operations.

Resetting a MultiVOIP

To remotely reset a MultiVOIP simply perform a set operation against the 
VoipAction.r.s.m column instance in the configuration table with a 
value of reset.  The result of this operation will be identical to the 
Reset VOIP option in the MultiVOIPManager's control menu.

Viewing the Call Log

This is done by simply issuing get operations against the columns of 
the call log table.  Beware that since this queue is dynamically 
changing, it may be possible to have retrieved a column instance for a 
given queue entry only to have that entry disappear when attempting 
to retrieve a different column instance on that entry (although this 
problem can be avoided if the SNMP management software is able to 
perform row by row retrieval).

Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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