NEC870.TXT Driver File Contents (98disk1.zip)

NEC SUPERSCRIPT 870
Driver for Windows 3.1x, Windows 95, Windows 98, and Windows NT 4.0
June 1998

This file contains the following sections:
1. Installation Instructions
2. Known Anomalies and Incompatibilities
3. Contacting NEC Technical Support
4. Copyright and Trademark Information


1. Installation Instructions 

Windows 95, Windows 98, and Windows 3.1x
----------------------------------------
This installer copies the NEC SuperScript 870 driver, the 
NEC SuperScript Status Monitor and this readme file into 
the proper locations for your version of Windows. 

If you find you need to re-install the driver for any reason, it 
is recommended that you first de-install the existing 
SuperScript 870 printer driver, and then proceed with the
re-installation.

After installing this software, it is recommended that you reboot 
Windows. The installer will give you an opportunity to do so at 
the end of the installation process.

Windows NT 4.0
--------------
The SuperScript 870 Solutions CD ships with a Windows NT universal
driver.  To install this driver, use the Add Printer Wizard.
When prompted select the directory \Ss870\WINNT from CD-ROM drive.
Follow the Add Printer Wizard instructions to install the driver.
Note that the Windows NT 4.0 universal driver is incompatible with
earlier versions of Windows NT, Windows 95, and Windows 98.


2. Known Anomalies and Incompatibilities


Status Monitor Issues:

If you change the network captured port after the Status Monitor 
has loaded, the Status Monitor may not provide accurate status. 
To correct this problem, simply quit the Status Monitor and restart 
it after changing the captured port within the NEC SuperScript 870 driver.

Printer Driver Issues:

Advanced Video Drivers: In some instances, when running high 
resolution video drivers under Windows 95 with only 8 megabytes 
of memory, GPFs will occur when you attempt to print. This is due 
to the limited amount of memory available to both the Video and 
Printer drivers. Adding memory to your system should solve this 
problem.

Application Compatibility Issues:

Adobe Photoshop: versions of Adobe Photoshop prior to version 
3.0.5 are incompatible with the EMF Spool Data format. To print 
with these earlier versions of Photoshop, either change the 
spooled data format (open driver, select Details Tab, Spool 
Settings button, change Spool Data Format from EMF to RAW.) or 
upgrade to either Photoshop 3.0.5 or 4.0.

Adobe Photoshop 3.04 and 4.0:  Horizontal banding lines can occur
when printing a landscape oriented document using the N-Up printing 
feature.  These will not appear when the final document is printed 
at its true size.  Clipping problems can occur when printing on a 
document with landscape orientation that has an image that exceeds
the page length.

Adobe Acrobat Reader 3.0 and 3.01:  When running on Windows 95 has 
certain incompatibilities with our driver which may interfere with 
Special Effects such as Watermarks, N-Up printing, or 2-Sided 
printing. Watermarks are also oriented incorrectly when the printing 
in landscape mode.  Please contact Adobe Technical Support regarding 
an upgrade. 

Adobe PageMaker: the user must take care when printing with Adobe 
PageMaker to ensure that the documentation orientation is set 
correctly in both the Printer Setup and Document Setup dialogs. If 
not, PageMaker may not always pass on to the printer the correct 
page orientation for the file being printed.

Claris FileMaker Pro v3.0: When printing with FileMaker Pro v3.0 
you may receive an 'Application Error' page fault. This is a known
incompatibility with FileMaker 3.0 and the NEC SuperScript driver.  
The solution to this problem is to upgrade to FileMaker 4.0 or use
the HP LaserJet IIP driver when printing from this application.

Corel Draw 7: CorelDraw has been shown to cause an 'Invalid Page 
Fault' when closing the Printer Setup dialog. Corel is aware of 
this bug.  Please contact Corel Corporation for a possible update 
if you use and print from this application.

Corel Draw 8: The SuperScript 870 driver special effects buttons
do not get refreshed properly when the driver settings are modified 
while in Corel 8.

Corel Envoy 7: In some cases the top and right edges of Envoy files
may be clipped by up to a quarter of an inch.  There is no known 
fix for this problem at this time.

Corel Presentation 8:  While printing complex documents in N-Up 
printing mode, portions of the document may not print out correctly.
To solve this problem, disable the wait time out feature in the 
printer administration dialog when you experience this problem with a 
document.  Be sure to restore this setting once you have finished 
printing from within the application.

Corel WordPerfect 7: WordPerfect 7 uses PFPPOP to handle printing. 
It has been determined that PFPPOP in some cases will keep the NEC 
SuperScript 870 Driver open after printing. When this occurs, 
users will not be able to de-install the NEC SuperScript 870
driver. The solution to this problem is to either re-start 
Windows 95, or to use the Task Manager to close the PFPPOP task.

Corel Ventura 7: When printing documents from Ventura 7 and using 
the 2-Sided printing functions of the NEC SuperScript 870 driver, 
it is recommended that you turn off Printing Tips dialog. (Open 
Setup Tab, select 2-Sided Printing Button, deselect 'Display Help 
Messages' checkbox.) If not deselected, some portions of text may 
not be printed correctly.

Macromedia Freehand 7.0: Please contact Macromedia for a software 
patch update to Freehand 7.0. When Watermarks are selected from the 
setup page while printing a Freehand document under Windows 95, the 
SuperScript 870 printer Icon would be removed from the Printer 
Window. After updating Freehand, this problem no longer occurs.

Micrografx Designer 4.1: When running Micrografx Designer 4.1 
under Windows 3.1x, text on a curved path will not print correctly.
The only known fix is to upgrade to Windows 95.

Micrografx Designer 6.0: There are some cases where dark colors 
composed on top of dark backgrounds (i.e., dark blue on black) will
not be differentiated from the background color on the printed 
output.  If this occurs, we suggest that you select a lighter 
foreground color.

Microsoft Excel '97: When printing all worksheets from the same 
workbook as a single print job, you may not be able to use special 
effects such as N-Up, Booklet Printing, Duplexing, etc. We recommend 
that you select worksheets and then print them using print selected
worksheets instead of using print workbook.  

Microsoft PowerPoint 4.0: When running Windows 3.1x and printing 
slides with layout options, the application will not properly refresh 
the window after printing has completed. This problem is only cosmetic 
and can be fixed by closing and re-opening the file. The problem can 
be prevented by keeping the "Print Manager" of Windows 3.1x open while 
printing.

Quark, Inc. QuarkXpress 3.32:  Horizontal banding lines can occur
when printing a document using the N-Up printing feature.  These 
will not appear when the final document is printed at its true 
size.


3. Contacting NEC Technical Support

In the United States and Canada, the NEC toll-free number for 
Printer Technical Support and Customer Service is 1-800-632-4650. 
For product sales and literature, call 1-800-632-4636.

Fax questions or comments to NEC at 1-978-742-7049.

You can mail your questions and comments to NEC at the following
Address:

Printer Technical Support, Dept. #3390
NEC Technologies, Inc.
305 Foster Street
Littleton, MA  01460-2004

If you have access to the World Wide Web, you will find helpful 
information on this printer at URL:  www.nec.com/nectechsupport
You can email your questions to us. NEC will respond within two 
business days. Send email messages to: tech-support@nectech.com.

NEC's technical support staff has created technical notes and tips
for using NEC products. You can order these documents by touch-tone
menu and have them automatically sent to your fax machine. To use 
NEC FastFacts, phone 1-800-366-0476.

You can use the NEC Bulletin Board System (BBS) to send messages
and transfer files. The BBS number is: 1-978-742-8706.


4. Copyright and Trademark Information

This software is copyrighted 1998 by NEC Technologies, Inc.

SuperScript, is a trademark of NEC Corporation. All other product, 
brand, or trade names used in this document are the trademarks or 
registered trademarks of their respective owners. NEC disclaims 
any responsibility for specifying which marks are owned by which 
companies.
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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