INSTALLATION NOTES FOR WINDOWS 2000/XP WHEN INSTALLING A FRESH SYSTEM USE THESE INSTRUCTIONS: BOOT THE WINDOWS 2000 CD Look for a prompt from Win2k/XP THAT SAYS "PRESS F6 TO INSTALL 3RD PARTY CONTROLLER." PRESS F6. YOU WILL THEN COME TO A SCREEN THAT SAYS "SETUP COULD NOT DETERMINE THE TYPE....." PRESS S TO INSTALL AN ADDITIONAL DEVICE. INSERT THE DISK LABLED PCI-2000 INTELLI-CACHE WINDOWS 2000 DRIVER DISK IF YOU ARE USING A 2000A CONTROLLER. IF YOU ARE INSTALLING A 2240I CONTROLLER INSERT THE DISK LABLED PCI/EIDE RAID CONTROLLER WINDOWS 2000 DRIVER. ONCE THE DISK IS INSERTED PRESS ENTER. SELECT THE CONTROLLER LISTED ON THE SCREEN BY PRESSING ENTER. THE NEXT SCREEN WILL DISPLAY "SETUP WILL LOAD SUPPORT FOR THE FOLLOWING MASS STORAGE DEVCE..." FROM HERE ON OUT JUST FOLLOW THE NORMAL INSTALL INSTRUCTIONS. YOU MAY BE PROMPTED ONCE MORE FOR THE SAME DISK YOU JUST USED. ONCE THE SYSTEM IS INSTALLED PLEASE COPY THE RAID REPORTING/REBUILD/ALARM MUTE UTILITY TO THE SYSTEM. TO RUN THESE COMMANDS, PLEASE OPEN A DOS SESSION FROM YOUR DESKTOP. TYPE IN THE COMMAND LINE PLUS A PARAMETER. TO SEE A LIST OF PARAMETERS, USE THE /? OPTION AT THE END OF THE COMMAND (DSRWC /?). THE COMMAND FOR THE 2000A IS CALLED DSRWC.EXE. THE 2240I COMMMAND IS CALLED DSRIWC.EXE. THESE COMMANDS ARE FOUND ON THE SAME DISK THE DRIVER IS ON, UNDER THE NT OR WIN2000 DIRECTORY. _______________________________________________________________________ WHEN INSTALLING FROM AN EXISTING SYSTEM --WINDOWS XP POWER DOWN SYSTEM. LEAVE THE CURRENT CONTROLLER AND DRIVES AS IS AND INSERT THE 2000/2240I IN AN EMPTY PCI SLOT. POWER ON SYSTEM AND MAKE SURE THE CONTROLLER SIGNS ON. IF YOU ARE USING A 2000A, YOU WILL HEAR A SERIES OF BEEPS. ONCE THE SYSTEM IS BOOTED YOU WILL SEE A WINDOW THAT SAYS XP HAS FOUND NEW HARDWARE. CLICK ON “INSTALL FROM A LIST OR SPECIFIC…”AND CLICK ON NEXT. INSERT THE PSI 2000A/2240I WINDOWS 2000/XP DRIVER DISK AND CLICK NEXT. XP WILL LOOK FOR A DRIVER, ONCE IT FINDS IT YOU WILL GET PROMPTED THAT THE HARDWARE “HAS NOT PASSED TESTING”, JUST CLICK CONTINUE ANYWAY. THE NEXT SCREEN SAYS THE INSTALLATION IS COMPLETE, PRESS FINISH. NOW SHUT DOWN THE SYSTEM AND REMOVE OLD CONTROLLER AND CONNECT THE DEVICES TO THE 2000/2240I. THE 2000A WILL DETECT THE DEVICES ON BOOT, THE 2240I YOU WILL HAVE TO ENTER THE 2240I BIOS AND “TURN ON” THE DEVICES. ONCE THE SYSTEM IS INSTALLED AND RUNNING, PLEASE COPY THE RAID REPORTING/REBUILD/ALARM MUTE UTILITY TO THE SYSTEM. TO RUN THESE COMMANDS, PLEASE OPEN A DOS SESSION FROM YOUR DESKTOP. TYPE IN THE COMMAND LINE PLUS A PARAMETER. TO SEE A LIST OF PARAMETERS, USE THE /? OPTION AT THE END OF THE COMMAND (DSRWC /?). THE COMMAND FOR THE 2000A IS CALLED DSRWC.EXE. THE 2240I COMMMAND IS CALLED DSRIWC.EXE. THESE COMMANDS ARE FOUND ON THE SAME DISK THE DRIVER IS ON, UNDER THE NT OR WIN2000 DIRECTORY --WINDOWS 2000 WITH THE EXISTING SYSTEM RUNNING OPEN THE CONTROL PANEL. THEN CLICK ON ADD/REMOVE HARDWARE. CLICK ON NEXT TO CONTINUE. SELECT “ADD/TROUBLESHOOT…” AND CLICK NEXT. WINDOWS WILL NOW LOOK FOR THE DEVICE. THE NEXT SCREEN SAYS “CHOOSE A HARDWARE DEVICE” SELECT “ADD A NEW DEVICE” AND CLICK NEXT. AT THE NEXT SCREEN SELECT “YES, SEARCH FOR NEW HARDWARE” AND CLICK ON NEXT. IT WILL SAY NO HARDWARE FOUND. CLICK ON NEXT. FROM THE LIST SELECT “SCSI AND RAID CONTROLLERS” AND CLICK NEXT. AT THE NEXT SCREEN CLICK ON HAVE DISK AND INSERT THE PSI WINDOWS 2000/XP DRIVER DISK. THE PATH SHOULD BE A:\, CLICK ON OK. SELECT THE PSI PRODUCT YOU ARE USING AND CLICK NEXT. THE NEXT SCREEN SHOULD BE “START HARDWARE INSTALLATION”, CLICK NEXT. THE NEXT MESSAGE YOU WILL RECEIVE SHOULD SAY “DIGITAL SIGNATURE NOT FOUND” CLICK ON YES TO CONTINUE THE INSTALLATION. YOU WILL GET PROMPTED INSERT THE PSI WINDOWS 2000/XP DISK AGAIN. DO SO AND CLICK OK. AT THE “FILES NEEDED SCREEN” THE PATH SHOULD POINT TO A:\NT FOR THE PSI 2000A AND A:\WIN2000 FOR THE 2240I, CLICK OK. CLICK FINISH TO CONTINUE. NOW SHUT DOWN THE SYSTEM AND REMOVE OLD CONTROLLER AND CONNECT THE DEVICES TO THE 2000/2240I. THE 2000A WILL DETECT THE DEVICES ON BOOT, THE 2240I YOU WILL HAVE TO ENTER THE 2240I BIOS AND “TURN ON” THE DEVICES. ONCE THE SYSTEM BOOTS ON THE PSI CONTROLLER FOR THE 1ST TIME, YOU WILL GET PROPMTED AGAIN ABOUT A DIGITAL SIGNATURE, JUST CLICK NEXT OR OK. YOU WILL ALSO GET PROPMTED TO INSERT THE PSI WINDOWS 2000/XP DRIVER DISK. THE PATH SHOULD POINT TO A:\NT FOR THE PSI 2000A AND A:\WIN2000 FOR THE 2240I, CLICK OK. YOU MAY GET PROMPTED TO REBOOT AGAIN. ONCE THE SYSTEM IS INSTALLED AND RUNNING, PLEASE COPY THE RAID REPORTING/REBUILD/ALARM MUTE UTILITY TO THE SYSTEM. TO RUN THESE COMMANDS, PLEASE OPEN A DOS SESSION FROM YOUR DESKTOP. TYPE IN THE COMMAND LINE PLUS A PARAMETER. TO SEE A LIST OF PARAMETERS, USE THE /? OPTION AT THE END OF THE COMMAND (DSRWC /?). THE COMMAND FOR THE 2000A IS CALLED DSRWC.EXE. THE 2240I COMMMAND IS CALLED DSRIWC.EXE. THESE COMMANDS ARE FOUND ON THE SAME DISK THE DRIVER IS ON, UNDER THE NT OR WIN2000 DIRECTORYDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.