NetSpot Console Version 2.50 Copyright(C) CANON INC. 2003 Microsoft, Windows and Windows NT are registered trademarks of the Microsoft Corporation in the United States and/or other countries. Windows Server is trademark of Microsoft Corporation in the United States and/ or other countries. Netscape, Netscape Communicator and Netscape Navigator are trademarks of the Netscape Communications Corporation. NetWare and Novell are registered trademarks of Novell Inc. IBM is a trademark of the International Business Machines Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Other company or product names used in this manual and not included in the list above are trademarks of those companies and may be registered in certain jurisdictions. ============ Introduction ============ NetSpot Console is network software that enables you to manage devices connected to the network from your web browser. NetSpot Console offers device information for supported devices in one convenient list. Alternatively, you can switch to a customized floor plan version of the device map. Selecting the device you wish to manage from the list or its icon on the map gives you detailed information about that device. From this page, you can display current device status information and make a variety of settings for the device. This README.TXT file contains the latest information and important notes about "NetSpot Console". Please review this before using this software. ========================== Software License Agreement ========================== Before using this software, please be sure to review the Software License Agreement (License.txt), located in the same folder as this readme file. =================== System Requirements =================== NetSpot Console is confirmed to work in the following system environments: Server OS: Microsoft Windows 98 Microsoft Windows Me Microsoft Windows NT Server 4.0 + Service Pack 6a or higher Microsoft Windows NT Workstation 4.0 + Service Pack 6a or higher Microsoft Windows 2000 Server Microsoft Windows 2000 Professional Microsoft Windows XP Professional Microsoft Windows XP Home Edition Microsoft Windows Server 2003 Web server: Web Server for NetSpot Console (Installed automatically with NetSpot Console) Computer: IBM PC or compatible machine Microprocessor: Intel Pentium or compatible processor 120MHz or higher (for Windows 98/NT) Intel Pentium II/Celeron or compatible processor 300MHz or higher (for Windows Me/2000/XP) RAM: 64MB (for Windows 98/NT) 256MB (for Windows Me/2000/XP) Hard disk: 45MB or more of free space. To install the Troubleshooting Guide, a further 65MB of disk space is required. (If you create a device map, you also need sufficient space in the destination folder beyond the values mentioned here to save the device map background image.) Protocols used for communication between the Web server and devices: TCP/IP NetWare (Novell NetWare 3.2/4.1/4.11/4.2/5/5.1/6 is required as the NetWare server.) Protocol stacks: TCP/IP The TCP/IP protocol provided with Windows NetWare With Windows 98: Novell Client for Windows 95/98 Version 3.3 or higher, or NetWare Client provided with Windows 98/Me (Novell Client recommended) With Windows Me: NetWare Client provided with Windows Me With Windows NT/2000: Novell Client 4.71 for Windows NT/2000 or higher, or NetWare Client supplied with Windows NT/2000 (Novell Client is recommended) With Windows XP Novell Client for Windows XP Version 4.82 or Novell Client for Windows NT/2000/XP 4.83 or higher, or NetWare Client provided with Windows XP Professional (Novell Client is recommended) With Windows Server 2003 NetWare Client provided with Windows Server 2003 Client Web browser: Microsoft Internet Explorer 4.01SP1 or higher (for Windows) Microsoft Internet Explorer 4.5 or higher (for Macintosh) Microsoft Internet Explorer 4.01 or higher (for Solaris) Netscape Navigator/Communicator 4.08 or higher, except Netscape Navigator/Communicator 4.5 (for all platforms) * When using NetSpot Console with Internet Explorer under Windows, if a version older than Microsoft VM (Microsoft Virtual Machine) build 3309 is installed, the device map may not be displayed properly. Please install the latest version of Microsoft VM. It is available for download on the Microsoft Corporation Web site. - Microsoft VM is not a standard feature of Windows XP. Please install the latest version of Microsoft VM. - In order to confirm the build number of Microsoft VM, enter "jview" at the DOS command prompt and press the [Enter] key. The last 4 digits of the version number appearing on the first line are the Microsoft VM build number. * When using NetSpot Console in a NetWare environment, use of Novell Client as the protocol stack is recommended. Please note that the following limitations apply when using NetWare client software other than Novell Client. - In order to specify the print server, file server, NDS tree, context and volume with NetSpot Console, you must input their names into text boxes. (When using Novell Client, you can select them from a list.) - You cannot use NetWare's log-in/log-out function, or its object (print server, printer, queue) creation functions. - You cannot search for devices registered in the SAP table. * Please note that the following limitations apply when using NetSpot Console with the Macintosh version of Internet Explorer. - You cannot use NetWare's log-in/log-out function, or its object (print server, printer, queue) creation functions even when the protocol stack of the computer where NetSpot Console is installed is Novell Client. - When using NetWare 3.2, the print server and file server do not appear on lists. You must input their names into text boxes to specify them. - The device map function is not available. * You cannot use the following functions when using NetSpot Console with Netscape 6 or 7. (However, if the Java 2 module was installed together with Netscape 7, you can use them all.) - NetWare's log-in function - The device map function - The browser notification function * A troubleshooting guide for some models is provided in PDF. To view this information, please install Adobe Acrobat Reader. =========================== Installing NetSpot Console =========================== 1. Before Installation * Install NetSpot Console into one computer in your network. (It does not need to be installed into any other computer.) * If a previous version of NetSpot Console is already installed and you install this version of NetSpot Console without deleting the previous version, you can continue to use previous version's system preferences. (However, it is not possible to install a previous version of NetSpot Console without first deleting this version.) * Before upgrading from the previous version, please clear the browser cache on all computers. The online manual and help pages may not display properly unless the cache is cleared. * When upgrading a version of NetSpot Console older than ver. 2.30, if you are using any of the following software applications at the computer where you want to install NetSpot Console, close them before installing NetSpot Console. - NetSpot Job Monitor - NetSpot Resource Downloader * With Windows NT/2000/XP/Server 2003 log on as an Administrator to install NetSpot Console. * If NetSpot Console is installed into the NT file system (NTFS) drive, the NTFS directory access rights must be properly set. (As the default setting, full control rights are given to everyone. It is not necessary to change this setting.) 2. Installing NetSpot Console 1. Run SETUP.EXE from the NetSpot_Console folder on the computer where you want to install NetSpot Console. The Installshield Wizard starts. * Selecting [Custom] as the setup type during installation allows you to install just the device functions that you want to manage with NetSpot Console. The procedure is as follows. 1. Run the same version of the installer (SETUP.EXE), or select [Settings]-[Control Panel] on the [Start] menu and click the [Add/Remove] button (the [Change] button with Windows 2000/XP /Server 2003) in the [Add/Remove Programs] to display the NetSpot Console-Installshield Wizard. 2. Select [Modify] in the NetSpot Console - Installshield Wizard [Program Maintenance] window and select the device function or functions you want to install. 2. Proceed according to the instructions on the screen that appears. During installation, set the HTTP port to NetSpot Console Web Server. Be sure to set a port number that does not conflict with other applications. * You can change the port number from NetSpot Console after installing the software. * If the port number conflicts with that of another application, accessing the NetSpot Console web server from a web browser may not be possible. To resolve this problem, use NetSpot Console Manager or the command line to change the port number. To change the port number with NetSpot Console Manager, refer to the User's Guide (PDF). To change the port number using the command line, go the folder where NetSpot Console is installed and input as shown below. ("wnwebsrv.exe" is in the folder where NetSpot Console is installed.) >wnwebsrv.exe -port <new port number> Example: >wnwebsrv.exe -port 8008 3. When the Troubleshooting Guide installer is in the NetSpot_Console folder, a dialog box asking if you want to install the Troubleshooting Guide appears after installing NetSpot Console. To use the Troubleshooting Guide, install it at this stage. If the Troubleshooting Guide installer is not included in NetSpot_Console folder, the installation finishes at step 2. Continue to step 4. * The Troubleshooting Guide describes how to resolve basic problems, such as paper jams and changing toner cartridges, that frequently occur during printer operation. * If devices are specified for control using NetSpot Console at the time of installing NetSpot Console, only the Troubleshooting Guide components for those devices are installed. * You can also install the Troubleshooting Guide at a later time. Further, once installed, you can add or delete the Troubleshooting Guide components for individual devices. For more information, refer to User's Guide (PDF). * The Troubleshooting Guide for some models is provided in PDF. To view this information, please install Adobe Acrobat Reader into a client computer. 4. Configure Novell Client, if you are using it with NetSpot Console in a NetWare environment. Configure the Novell NetWare Client in the computer where NetSpot Console is installed (configuration in each PC is unnecessary). Set the following settings depending on the system you are using: * Windows XP - If [Typical Installation] was selected when installing Novell Client: No setting required. - If [Custom Installation] was selected when installing Novell Client: Set the following based on the [Select a network protocol option for the client to use] setting. [IP and IPX] or [IPX] No setting required. [IP only] Install [Service Advertising Protocol] in the network connection properties. [IP with IPX Compatibility] If this was set when Novell Client was installed, NetSpot Console's NetWare function is not available. * Windows 2000 - If [Typical Installation] was selected when installing Novell Client: Set [Preferred Network Protocol] on the [Protocol Preferences] page in the Novell Client properties to [IPX]. - If [Custom Installation] was selected when installing Novell Client: Set the following based on the [Select a network protocol option for the client to use] setting. [IP and IPX] or [IPX] Set [Preferred Network Protocol] on the [Protocol Preferences] page in the Novell Client properties to [IPX]. [IP only] Install [SAP Agent] in the network connection properties. Next, set [Preferred Network Protocol] on the [Protocol Preferences] page in the Novell Client properties to [IPX]. [IP with IPX Compatibility] No setting required. * Windows NT - If [Typical Installation] was selected when installing Novell Client: Set [Preferred Network Protocol] on the [Protocol Preferences] page in the Novell Client properties to [IPX]. - If [Custom Installation] was selected when installing Novell Client: Set the following based on the [Select a network protocol option for the client to use] setting. [IP and IPX] Set [Preferred Network Protocol] on the [Protocol Preferences] page in the Novell Client properties to [IPX]. [IPX] No setting required. [IP only] or [IP with IPX Compatibility] If one of these was set when Novell Client was installed, NetSpot Console will be unable to display the NetWare server name and similar. * Windows 98 - If [Typical Installation] was selected when installing Novell Client: No setting required. - If [Custom Installation] was selected when installing Novell Client: Set the following based on the [Select a network protocol option for the client to use] setting. [IP and IPX] or [IPX] No setting required. [IP only] or [IP with IPX Compatibility] If one of these was set when Novell Client was installed, NetSpot Console will be unable to display the NetWare server name and similar. This completes the installation of NetSpot Console. ===================== Using NetSpot Console ===================== After you install NetSpot Console on one computer in your network, you can use NetSpot Console from all computers that can communicate using HTTP protocol, by following the procedure below. 1. Start your Web browser. 2. Input the URL below into [Address] or [Location]. http://<server host name>:<HTTP port number>/nsc/index.html Example: http://nsc_server:8080/nsc/index.html * An Internet shortcut for NetSpot Console appears in the [Start] menu of the computer where it is installed. To access NetSpot Console, point to [Programs] on the [Start] menu, then point to [NetSpot Console] and select [NetSpot Console]. ====================================== Instructions for Using NetSpot Console ====================================== For instructions on using NetSpot Console, refer to the online manual and help pages. Online Manual: The various functions and operating procedures for NetSpot Console as well as an overview of the software are described here. Please read through it before you use NetSpot Console. To display the online manual, start NetSpot Console, and click the [Online Manual] button found on the left. Help: This displays an explanation for the currently displayed screen. Please read this if there are items on the displayed screen that you do not understand. To display Help, start NetSpot Console and click the [?] button in the upper right of the screen that you don't fully understand, whenever necessary. ============================ Uninstalling NetSpot Console ============================ 1. Point to [Settings] on the [Start] menu of the computer where NetSpot Console is installed, then select [Control Panel]. The Control Panel appears. 2. Double-click the [Add/Remove Programs] icon ([Add or Remove Programs] with Windows XP). 3. Select NetSpot Console from the list and click the [Add/Remove] button. (For Windows 2000/XP/Server 2003, click the [Remove] button.) This uninstalls NetSpot Console. * You can uninstall individual device functions. The procedure is as follows. 1. Run the same version of the installer (SETUP.EXE), or select [Settings]-[Control Panel] on the [Start] menu and click the [Add/Remove] button (the [Change] button with Windows 2000/XP /Server 2003) in the [Add/ Remove Programs] to display the NetSpot Console-Installshield Wizard. 2. Select [Modify] in the NetSpot Console - Installshield Wizard [Program Maintenance] window and select the device function or functions you want to uninstall. ======================= Important Release Notes ======================= 1. General Notes (1) To allow NetSpot Console to use cookies, set your web browser cookie setting to enable. (2) When deleting devices from [Display Devices] in [Add/Edit Device Group] page in [Device Group Settings], deleting some devices at the same time may cause an application error. To prevent this, delete devices one at a time. (3) If both the NetSpot Console and NetSpot Console Web services are not running on the computer where NetSpot Console is installed, NetSpot Console is not available. In this case, start these services by using NetSpot Console Manager on the computer where NetSpot Console is installed. To access NetSpot Console Manager, point to [Programs] on the [Start] menu, then point to [NetSpot Console] and select [NetSpot Console Manager]. (4) When anti-virus software is running on the computer where NetSpot Console is installed, if you stop the NetSpot Console service immediately after changing settings in the various settings pages, the settings may not take effect. If you need to stop this service after changing settings, wait for a few minutes first. (5) Please note that the following limitation applies when using NetSpot Console with Netscape 4.x. * Device maps whose sizes are over 1024 * 1024 pixels cannot display properly on the [Device] page. In this case, reselect a map whose size is smaller than 1024 * 1024 pixels or select the list view on the [Device] page. * If you make to open the device map or background image whose size is over 1024 * 1024 pixels (total 1048576 pixels) on the [Edit Device Map] or [Add Device Map] page, you cannot carry on the next procedure. In this case, close the [Edit Device Map] or [Add Device Map] window once and edit or add the map again. (6) The value shown in [Number of Total Printed Pages] in the [Device] page (list display) may differ from the actual value. (7) If the page does not display properly in Internet Explorer on Windows Server 2003, change the security settings as follows. In the Internet Explorer [Tools] menu, select [Internet Options]. On the [Security] sheet, perform one of the following: - Click the zone to which the NetSpot Console web site belongs ([Internet] or [Local intranet]), and set the security level to [Medium] or lower. - Click [Trusted sites] and set the security level to [Medium] or lower (the default level is [Medium]). Then click the [Sites] button, and add the URL for NetSpot Console to the Trusted sites zone. (8) When you select the send function as a filter condition in the [Device] page, the following models are not shown in the page even though they have the send function. imageRUNNER 5000i imageRUNNER 3300i imageRUNNER 2010F imageRUNNER 2000/1600 iR3250 LASER CLASS 700 series Concerning iR105/iR8500/iR7200 having the send function, depending on their firmware version, they may be not shown in the page even though they have the send function. 2. Notes for NetSpot Console installation procedure (1) Depending on your environment, the installer displays the dialog boxes that note that read only files are detected. This is a normal part of the installation procedure, please select Yes to overwrite the files. ======= Support ======= If you have queries regarding the operating procedures for this software after referring to the device manual, please contact your Canon authorized dealer or Canon authorized service provider.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.