Readme.txt Driver File Contents (hp_52_enu.exe)

Driver Package File Name: hp_52_enu.exe
File Size: 41.2 MB

hp photosmart printers Readme v5.0

For additional up-to-date information about hp photosmart printers and
compatibility issues with other hp printer products please see our web
site at "http://www.hp.com/cposupport/loc/regional.html".

Contents:
  1. Troubleshooting Notes
  2. hp E-Vectra Notes
  3. Memory Card Access Notes
  4. I/O Notes
  5. Application Interactions
  6. Network Installation Notes

1. Troubleshooting Notes
------------------------

1.1 Unable to re-establish connection between PC and printer after
    printer is turned off using the printer's power button.

    Solution: Disconnect the power cord from the back of the printer for
    10 seconds, reconnect the power cord then turn printer on using power
    button.  If this still doesn't work, disconnect the power cord from
    the back of the printer, and restart the PC.  After the PC has
    finished booting reconnect the power cord to the printer and power it
    up.
    
1.2 Driver does not work after upgrading Operating System from Windows
    98, Windows 98SE, or Windows ME to Windows 2000 or Windows XP.

    Solution: Disconnect the printer.  Run the following uninstaller in
    the Add/Remove Programs control panel:  "photosmart 
    140,240,7200,7600,7700,7900".  Reboot, then run the setup.exe program
    on the CD that came with the printer, and follow the directions.

1.3 After uninstalling another device that uses USB DOT4 I/O (such as
    an hp OfficeJet G85) the photosmart printer is unusable.

    Solution: It is likely that the photosmart printer had been assigned
    DOT4_002 and the removal of the previously installed DOT4_001 device
    has caused this confusion.  If your system has locked up, reboot it. 
    Follow these steps based on operating system installed:

    Windows 2000 or XP:
      a) Select Start/Settings/Printers
      b) Right click on the photosmart printer and select
         Properties
      c) In the Properties page select the Ports tab
      d) Click the checkbox for the Dot4 port your device is
         attached to and assign it.

    Windows 98 or ME:
      a) Select Start/Settings/Printers
      b) Right click on the photosmart printer and select
         Properties
      c) In the Properties page select the Ports tab
      d) Select the DOT4 port in the "Print to the following Port"
         pulldown box.

1.4 In certain instances, large files being printed when writing to a
    card at the same time, may cause the system to become unstable:

    Solution: hp advises avoiding printing and accessing the memory card's
    drive letter at the same time.

1.5 Installation fails when computer is booted up with two printers
    attached.
    
    Solution: This is due to multiple Plug and Play events. To install
    without failure, first disconnect both printers.  Then run the
    following uninstaller in the Add/Remove Programs control panel:
    "Photosmart 140,240,7200,7600,7700,7900".  Reboot your system.
    Reinstall the printer software by running the setup.exe program on the
    CD that came with the printer.  When prompted to attach a printer,
    attach only one printer.  Only after installation of has completed,
    attach the second printer.  The second printer will install
    automatically.

1.6 After uninstalling a photosmart 100, P1000, P1100, 1115, 1215,
    1218, or 1315, your photosmart 140, 240, 7200, 7600, 7700, or 7900
    series printer no longer works.

    Solution: Uninstall the driver for the 140, 240, 7200, 7600, 7700, or
    7900 series printer, then reinstall it again.  To avoid problems in
    the future, uninstall the 100, P1000, P1100, 1115, 1215, 1218, or 1318
    driver through the "Add/Remove Programs" control panel, instead of
    through the CD.

1.7 After uninstalling a photosmart 130, 230, 7150, 7345, 7350,
    or 7550, your photosmart 140, 240, 7200, 7600, 7700, or 7900
    series printer no longer works.

    Solution: Uninstall the driver for the 140, 240, 7200, 7600, 7700, or
    7900 series printer, then reinstall it again.  To avoid problems in
    the future, uninstall the 130, 230, 7150, 7345, 7350, or 7550	
    driver through the "Add/Remove Programs" control panel, instead of
    through the CD.

1.8 Printer driver fails to install when an In-System Design PAKit
    drive is already installed on the PC:

    Solution: Uninstall the PAKit, install the printer, and then reinstall
    the PAKit drive.

1.9 The installation process pauses and appears to have stopped, but the 
    PC is still showing drive activity.
    
    Solution: In rare cases, the installer needs to search for and update
    certain modules on the system, and this may take up to 10 minutes.  
    When the module is found, the installer will finish the update.

1.10 In Windows 98 and Windows 98 SE, the printer sometimes disconnects
     and will not reconnect when you bring the system out of Standby mode.

    Solution: Reboot the computer, and the printer should reconnect.

1.11 When printing more than one image on the same page, and "Borderless
    Auto Fit" is selected in the printer properties, some of the images
    appear to be cut off.

    Solution: Do no use "Borderless Auto fit" when printing more than
    one image per page. It is intended to be used only for printing a
    single image.

1.12 Watermark text appears corrupted in some languages.

    Solution: In the Watermark settings in the printer properties, change
    the font from "Arial" to any other valid font.

1.13 Services Tab (Toolbox) missing in Windows 98/98SE/ME when accessing
    printer properties from "Start->Settings->Printers->Properties".

    Solution: To access the services tab, open printer properties by right
    clicking the printer tray icon and selecting "Open hp photosmart
    series Toolbox".

1.14 A Windows XP computer becomes unstable after turning off a connected
    printer while the printer is reporting that it is out of paper.

    Solution: Install Windows XP Service Pack 1 if it is not already
    installed.  Install the Microsoft Windows patch located on the
    installation CD at the following location:
    "\util\ccc\enu\Q818966_WXP_SP2_x86_ENU.exe"

1.15 In Windows 98/98SE/ME, when installing a second photosmart printer
    immediately after installing the first, the tray card icon doesn't
    appear for the second printer.

    Solution: Reboot the computer.

1.16 Printed image is not mirrored when the paper type is set to "hp 
    iron-on transfer" in the printer properties.

    Solution: Load the "Photo & Imaging Director" from the Windows Start
    menu, select "View & Print", select the image, then click "Image 
    Editor" in the toolbar.  In the Image Editor menu, select
    "Image->Flip Right to Left", click "Save As", and save the image to a
    new file name.  Load this new image in the application which you are
    printing from.

1.17 If an install fails or is canceled before it is completed, then
    subsequent installations are unsuccessful as well.

    Solution:  Unplug the printer.  Uninstall the driver.  Remove and
    re-insert the CD.  If the installation doesn't start automatically,
    run Setup.exe on the CD.  Don't plug in the printer until prompted by
    setup.

2. hp E-Vectra Notes
--------------------

When attempting to install photosmart printer on an hp E-Vectra system
that has a retail version of Windows 98 or Windows 98SE a "Mgsrv32"
error appears and ceases the install:

This failure only occurs when installing from the CD-ROM drive.  Choose
one of these three workarounds:

a) Copy the entire CD Contents to a temporary folder and run Setup
   from there.  You may delete this temporary folder once install is
   complete.
b) Download the driver from the web at 
   "http://www.hp.com/cposupport/loc/regional.html",
   install the downloaded driver, and then run Setup.exe in the
   "DigitImg" folder on the CD that came with your printer.
c) Add MinSPs=16 under the [386Enh] section of the System.ini file.

3. Memory Card Access Notes
---------------------------

The NTFS File system (available in Windows 2K, XP) is not supported on
memory cards.  Do not attempt to format a memory card with the NTFS
file system.

Never pull a memory card out during a read or write access.  The
result may leave the memory card corrupt and images unreadable.  The
light next to the memory card slot lights up when a card is inserted
and blinks during a read or write access.  In order to safely remove
the memory card, right-click the card icon in the system tray and
select "Prepare to remove card", and wait for the memory card light to
stop blinking.

The front port of the 7200, 7600, 7700, and 7900 series printers do not
support access to memory cards from the computer and are for printing
only.  Because of this, a memory card icon will not appear in the system
tray.  On a 7200 series printer, the PC will not display "Out of Paper"
and other messages.

4. I/O Notes
------------

When the printer is connected and is working properly, there will be
several Dot4 device entries in the Device Manager (for example, Dot4,
Dot4Print, Dot4Usb, Dot4 Setup Support).

5. Application Interactions
---------------------------

In General:

Some applications do not keep changes made to the Printer Properties
after a print submission.  Custom properties may require setup for
each print.

Adobe PhotoDeluxe Home Edition:

When using the Print wizard in the "Get & Fix Photo" mode, the page
size for "Print Standard Sizes..." and "Print Multiple on a Page..."
is set to the factory default.  Choosing a "Standard Photo Print Size"
in the Layout step will only place the image within this page size. 
Changing the page size using "Page Setup..." does not change the
layout to fit other selected sizes.  To print on media other than the
factory default (e.g. print from the phototray) use "Print..." method
of the Print wizard and change the media size through "Setup...".

Adobe Photoshop 5.0 and 6.0:

If you experience disconnection problems when printing from Photoshop,
lower the physical memory used by Photoshop until the problem is no
longer experienced.  To get to the setting in Photoshop 5.0 select
"File/Preferences/Memory & Image Cache" from the menu.  To get to the
setting in Photoshop 6.0 select "Edit/Preferences/Memory & Image
Cache" from the menu.

Corel Draw 7.0:

Drag and drop printing does not work.  This is fixed in version 8.0.

Microsoft Publisher 95, 97:

Large gradated fills print very slowly.

When printing on banner (continuous) paper, the "Overlap Tiles By:"
setting is set to 0.25" (7mm) by default.  Set this setting to 0.0"
(zero inches).  To do this, select "File/Print/Tile Printing Options"
from the menu.

When printing on envelopes, the return address may be clipped.  Shift
the return address to the right approximately 1" (25mm) from where the
return address box shows it should  be.

Roxio Easy CD Creator 5:

Issues can occur when running Roxio Easy CD Creator 5 and the
photosmart drivers at the same time on Windows 2000 and Windows XP. 
Update Easy CD Creator with a patch retrieved from:
"http://www.roxio.com/en/support/ecdc/software_updatesv5.jhtml"

AOL 5.0 and higher

When printing from the AOL image viewer, the output is corrupted.  Please
save the image to the computer and print from another application such as
HP Photo Printing.

6. Network Installation Notes
-----------------------------

When the printer is connected to a network there is no PC access to
the memory cards in the printer and the PC Save button does not work. 
The E-mail button on the photosmart 7550 also does not work over a
network.  Prints can be made from a memory card in the printer using
the printer's front panel.  Printing is the only function supported
over the network.

For additional information about network installation please see our
web site at "http://www.hp.com/cposupport/loc/regional.html".
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