=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= AMCC 3ware 3DM2/CLI Installer for Windows 32-bit 9.5.0.1 code set =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= The following information is available in this README.TXT file: 1. Basic Description of this program (3DM2_CLI-Windows-x86-9.5.0.1.exe) 2. Additional notes on 3wupdate.exe 3. Technical Support =-=-=-=-=-=-=-=-=-=-=-= 1. Basic Description =-=-=-=-=-=-=-=-=-=-=-= Running this file 3DM2_CLI-Windows-x86-9.5.0.1.exe will install the 32-bit Windows versions of 3DM2 and CLI to your system. 3wupdate.exe will also be installed. =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= 2. Additional notes on 3wupdate.exe =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-= 3wupdate.exe will also be installed to the c:\Program Files\AMCC\3wupdate folder by default. 3DM2_CLI-Windows-x86-9.5.0.1.exe assumes that are are running it from the 9.5.0.1 CD. Since you are not running it from the CD (you downloaded it from the web site), you will see an error message regarding prom0008.img. Prom0008.img is the firmware image for the 9690SA. That firmware image file is bundled with this file in the .zip, and should be manually copied to the c:\Program Files\AMCC\3wupdate folder. Once you have done this, you can run 3wupdate.exe to update your Windows driver and firmware. After running 3wupdate.exe, if you upgraded the firmware you will need to run Update9690 before rebooting. See 3ware KB article 15310 http://www.3ware.com/KB/article.aspx?id=15310 regarding running update9690. =-=-=-=-=-=-=-=-=-=-=-= 3. Technical Support =-=-=-=-=-=-=-=-=-=-=-= If you have a support request regarding this program, you can contact AMCC 3ware technical support: http://www.3ware.com/support/index.asp Log a support case here: https://www.3ware.com 3ware Knowledgebase: http:/www.3ware.com/kb For U.S. telephone support, staff is available to respond to your phone calls during our principal hours of operation. Monday thru Friday, 7:00am to 5:00pm, Pacific Time [excluding US holidays] U.S. toll free: 1-800-840-6055, Direct: 858-535-6517 Leave voice mail message for AMCC 3ware technical support: 858-535-3542 For European telephone support, staff is available to respond to your phone calls during our principal hours of operation. Monday thru Friday, 9:00am (0900) to 5:00 pm (17:00), Central European Time (CET) (excluding national holidays). European direct: 00 44 (0)118 936 25 01 Before calling, please fill out and send this form (Customer Information Form AMCC Europe) to us. •Customer Information Form AMCC Europe (PDF) http://www.3ware.com/support/UserDocs/Customer_Information_Form_AMCC_Europe.pdf or •Customer Information Form AMCC Europe (Excel Sheet) http://www.3ware.com/support/UserDocs/Customer_Information_Form_AMCC_Europe.xls Email: ESCB@anacomp.eu.com or Fax: 00 32 2 721 15 73Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.