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Generic 35C-4 Series Printer
Printer Software Document
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This document contains information about the software of this printer.
In addition, the problems that may happen when this printer is used
and the solutions are mentioned.
Read through this document before you use this printer.
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Attentions and Restrictions when using this printer
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This printer offers many convenient functions.
Depending on the application, similar functions are realized by itself.
In such a case, please be careful of the setting method etc.
Attentions and Restrictions of each functions are shown below.
(1)Paper Size Setting
1)When not printing as paper size setting
- Paper size can be set by Print dialog, but it may become invalid
the paper size that is specified on the Print dialog according to
the application to use.
==> Please set the paper size on the Print menu of the application.
(2)Paper Tray Setting
1)Cannot set Paper Tray.
- To set an optional tray for the Paper Tray, the optional Paper Source unit
is necessary. Also, you need to select the Paper Source unit in the Device
Option setting of the printer driver.
==> Please check the existence of Paper Source unit and the Device Option
setting.
- Paper Tray may have restriction depending on the specified paper size.
2)When Paper Tray setting doesn't work as specified.
- Paper Tray can be set by the Print dialog, but it may become invalid
the Paper Tray that is specified on the Print dialog according to
the application to use.
==> Please set the Paper Tray on the Print menu of the application.
- Paper may be fed from the tray other than the specified one depending on
the paper size set up on the printer.
(3)Original Orientation Setting
1)Original Orientation setting doesn't work as specified.
- Original Orientation can be set by the Print dialog, but it may become
invalid the Original Orientation that is specified on the Print dialog
depending on the application to use.
==> Please set Original Orientation in the application.
(4)Collate Functions
1)Collate doesn't work as specified.
Collate is able to be set by the Print dialog, but the following situation
may occur depending on the application to use if you specify Collate on
the Print menu.
- If Combination is specified, the last page of No. n copies
and the first page of No. n+1 copies are printed on the same paper.
- If 2-Sided is specified, the first page of No. n+1 copies is printed
on 2nd side of the last page of No. n copies.
- If Booklet is specified, all prints are collected into one book and printed.
- If Staple is specified, all prints are collected into one set and stapled.
- If Distribution Control Number is specified, all prints are printed
with the same number.
- If Secure Print is specified, the waiting documents for print for specified
number of copies are stored in the printer.
- If Watermark is specified only on the first page of multiple copies of
printing, it will be stamped only on the first page of the first copy.
- Even if Offset is specified, it will be output without offset.
==> Please set No Collate on the Print menu and specify Collate on the printer
property.
(5)Copies Setting
1)Copies Setting doesn't work as specified.
- Copies can be set by the Print dialog and the Print menu of most of
applications, but the priority of setting between the Print dialog and
and the Print menu is different depending on the application to use.
==> First, please set 1 for the copies on the Print menu and specify the
required copies by the Print dialog.
If only 1 copy is printed with this setting, please specify the required
copies on the Print menu.
2)Proof Print and Copies
- In Microsoft Excel, even though Proof Print function is selected and multiple
copies are set for print, all copies of document will be printed without
storing.
*Proof Print function can not be specified with 1 copy. Also, even if the
multiple copies are set in Excel, Proof Print function is cancelled because
all data are printed only 1 copy with number of set.
This can be solved by un-checking [Print on copy unit].
(6)Front Cover / Back Cover
1)Paper for Front Cover / Back Cover
When you use Front and/or Back Cover function, it is necessary to set the correct
paper beforehand in the Paper Tray for Front and/or Back Cover that is specified
by the printer driver.
(7)User Authentication / Account Track
1) Printing under User Authentication and Account Track
When you use the printer that requires User Authentication / Account Track before
printing, print is not accepted without entering the correct User Name, Department
Name and Password.
(8)Booklet and Saddle Stitch
1)Blank of Paper Center Part
When Booklet and Saddle Stitch are specified, blank space with a width of about
10mm will occur in the center of paper.
==> Please make more than 5mm blank space of the original, then print it.
(9)Others
1)When the Limitation for printing is exceeded at the Account Track
When the Account Track mode and Limitation for printing are enabled in the printer,
if there is a job that stops in the middle of printing as the limit is reached,
any following jobs are not printed unless the stopping job is canceled.
Please ask your administrator to cancel the limitation to output the stopping
job or someone must delete the job after confirmation.
2)Wide Paper
When you use a Wide paper, load the paper in the tray and set the paper
size in the printer before the printing operation.
==> For the setting procedure, please refer to the User's Guide for the printer.
3)Power OFF while printing / processing
Do not turn off the printer while it is printing / processing as a malfunction
may occur. If the power is turned off by mistake, and a malfunction occurs,
turn off the printer once and then turn on again.
4)Copies Setting in Application
Some applications may allow you to set copies more than the device's limitation,
but the printer can not print as specified in the applications.
5)Screen Font
When printing with using screen fonts installed in your computer, some of
fonts or characters may not be printed correctly.
6)Prohibited rule of OS Regular tab (OS Function tab) of Mac OS X driver
When the relation of prohibited rule exists between the setting function
in the additional function tab [Setup, Finishing, Quality, Security, etc]
other than OS Regular tab and the setting function in the OS function tab,
it is possible to select without appearance of prohibited rule messages
in the OS Regular tab if the function in the additional function tab is
set first.
7)Print by USB on Mac OS
You cannot use on Mac printing by USB.
8)[Quality] on Mac OS X
[Quality]tab setting may not work depending on the original data.
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Cautions and restrictions with specific applications
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(1)Microsoft Office
1)AutoShapes Graphics Print in Microsoft Office
If the [Transparency] check box of [Fill] column in [Format AutoShape...]-
[Colors and Lines]tab is ON, the paint-out part of graphics may not be
printed correctly at the time of reduction and enlargement print.
2)Mixed Paper Size Print in Microsoft Word X for Mac
It confirmed that the mixed paper size print from the application such as
Microsoft Word X for Mac on Mac OS X performs the all printing with the
paper size of first page, because of the restriction of the application.
* Company names and product names written in this document are the
registered trademarks or trademarks of their respective companies.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.