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Generic 35C-3/35C-3P/30C-1 Printer
Printer Software Document
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This document contains information about the software of Generic
35C-3/35C-3P/30C-1.
In addition, the problem that may happen when the software of this version is
used, and the solutions are mentioned.
Read through this document before you use Generic 35C-3/35C-3P/30C-1.
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Readme File Contents
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1. Printer Driver Installer
2. Attentions and Restrictions
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1. Printer Driver Installer Ver.3.64a
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This document describes following information about the Printer Driver Installer.
1.Version Information
2.Attention
3.File Composition
4.Installing the Software
5.How to check the Version
1.Version Information
This document explains the following installer version.
Printer Driver Installer Ver.3.64a
(For Windows 98SE/Me/NT4/2000/XP/Server 2003)
2.Attention
Please read the following notes before use.
2-1. The following operating environment is required in order to start the Installer
on Windows NT4.
- The newest service pack SP6a needs to be installed.
- The Internet Explorer needs to be updated by 4.0 or more.
- In order to start the Help File by pressing the Help bottom on the Installer,
HTML Help Runtime Component Ver1.3 or more is necessary to be installed in the
computer beforehand. (In NT4, this program may not be installed as standard
depending on the OS language. In that case, please download the HTML Help
Runtime Component Ver1.3 or more from Microsoft site and install it.)
2-2. When you start the installer by Windows NT4/2000/XP/Server 2003 and install
the printer, it is necessary to log in by the user who has the administrator
power to the installing computer. Power User cannot install it.
2-3. Please install by using Plug & Play function of the operating system when
it is connected to Windows 98SE by USB cable.
<Plug & Play Installation Manual>
1. Turn on the PC that adds the driver and the printer device.
2. If "Add New Hardware Wizard" is displayed, Click "Next" button.
3. Select "Search for the best driver for your device (Recommended)"
and Click "Next" button.
4. Select "Specify a location" and Type
"D:\Driver\PS-PPD\EN\Win9xMe".
( When D drive is the CD-ROM drive.)
5. Select "The updated driver (Recommend)" and Click "Next" button.
6. Make sure that the Printer driver is installed and Click "Next" button.
7. Complete the rest of setting according to the Wizard.
3. File Composition
[Driver]Folder
|-[35C-3]
|- [DE] Driver for Germany
|- [EN] Driver for English
|- [ES] Driver for Spanish
|- [FR] Driver for French
|- [IT] Driver for Italy
|- [JA] Driver for Japanese
|- [KO] Driver for Korean
|- [ZH-CN] Driver for Simplified Chinese
|- [ZH-TW] Driver for Traditional Chinese
|-[Lang]Folder Various Setting for each language/Help files
|-[OEM]Folder Bitmap file used in installer
|-[OEMP2P]Folder Peer-to-Peer Printing Tool for Windows 98SE/Me
|-[PS-PPD]Folder
|- [DE] Windows 98SE/Me Driver for Germany
|- [EN] Windows 98SE/Me Driver for English
|- [ES] Windows 98SE/Me Driver for Spanish
|- [FR] Windows 98SE/Me Driver for French
|- [IT] Windows 98SE/Me Driver for Italy
|- [JA] Windows 98SE/Me Driver for Japanese
|- [KO] Windows 98SE/Me Driver for Korean
|- [ZH-CN] Windows 98SE/Me Driver for Simplified Chinese
|- [ZH-TW] Windows 98SE/Me Driver for Traditional Chinese
|-[Readme]Folder
|-[EN]
|- [Readme.txt] Readme file for English(This file)
[UserInst.exe] Printer Driver Installer
[UinsExec.exe] Program for removing temporary generated files while
install
4. Installing the Software
Double click the UserInst.exe file and perform the installation according to the
Wizard of screen.
5. How to check the Version
This can check from the title bar of main screen of the Printer
Driver Installer.
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2. Attentions and Restrictions when using Generic 35C-3/35C-3P/30C-1
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Many convenient functions are offered by Generic 35C-3/35C-3P/30C-1.
Depending on the application, similar functions are realized by itself.
In such a case, please be careful of the setting method etc.
Attentions and Restrictions of each functional detail
are shown below.
(1)Paper Size Setting
1)When not printing as paper size setting
- Paper size can be set by Printer property,
but it may become invalid the paper size that is specified on the printer
property according to an application.
==> Please set the paper size on [Print...] menu of an application.
(2)Paper Source Setting
1)Cannot set Paper Source.
- To set Tray3 or Tray4 for the Paper Source, the optional Paper Sources
is necessary. Also, you need to set the Tray at the option of the printer.
==> Please check the existence of Paper Source and the setting
of the printer option.
- Paper Source may have restriction depending on the specified paper size.
2)When paper source method doesn't work as specified.
- Paper source can be set by Printer property,
but it may become invalid the paper source that is specified on the
printer property according to an application.
==> Please set the paper source on [Print...] menu of an application.
- Paper may be fed from a different tray other than the tray specified
depending on the paper size set up on the machine.
(3)Print Orientation Setting
1)Print orientation setting doesn't work as specified.
- Print Operation can be set by Printer property,
but it may become invalid the Print Orientation that is specified on the
printer property depending on an application.
==> Please set Print Orientation on [Page Setup...] menu in an application.
(4)Collate Functions
1)Collate doesn't work as specified.
Collate is able to be set by Printer property, but the following situation
may occur depending on an application if you specify Collate on [Print...] menu.
- If Combination is specified, the last page of No. n copies
and the first page of No. n+1 copies are printed on the same paper.
- If Double-Sided is specified, the first page of No. n+1 copies
is printed on the reverse side of the last page of No. n copies.
- If Booklet is specified, all prints are collected into one book and printed.
- If Staple is specified, all prints are collected into one set and stapled.
- If Distribution Number Stamping is specified, all prints are printed
with the same Number Stamp.
- If Secure print is specified, the waiting documents for print for specified
number of copies are stored in the machine.
- If watermark is specified only on the first page of multiple copies of
printing, it will be stamped only on the first page of the first copy.
- Even if Offset is specified, it will be output without offset.
==> Please set No Collate on [Print...] menu and specify Collate on the Printer
property.
(5)Copies Setting
1)Copies Setting doesn't work as specified.
- Copies can be set by the Printer property and Print menu of the most of
an application, but the priority of setting between Printer property setting
and [Print...] menu setting is different depending on an application.
==> First, please set 1 for the copies on [Print...] menu and specify the
required copies by the Printer property.
If only 1 copy is printed with this setting, please specify the required
copies on [Print...] menu.
2)Proof and Print, and Copies
- In Excel, even though Proof and Print function is selected and multiple
copies are set for print, all copies of document will be printed without
storing.
*Proof and Print function cannot be specified with 1 copy. Also, even if the
multiple copies are set in Excel-copy unit print/ON, Proof and Print
function is cancelled because all data are printed only 1 copy with number of
set.
This can be solved by un-checking [Print on copy unit].
(6)Front Cover Page/Back Cover Page
1)Paper for Front/Back Cover Page
When you use Front Cover Page Function and Back Cover Page Function, it is
necessary to set the correct paper beforehand in the Paper Source for Front
Cover Page/Back Cover Page that is specified by the printer driver.
(7)User Authentication/Account Track
1) Printing under User Authentication and Account Track
When you use the printer that requires User Authentication/Account Track before
printing, print is not accepted without entering the correct User Name, Department
Name and Password.
(8)Booklet and Center Staple and Fold
1)Blank of Paper Center Part
Blank space with a width of about 10mm occurs in the center of paper.
==> Please make more than 5mm blank space of original and print.
(9)Watermark
1)Japanese Watermark
If you print Japanese Watermark Text to the printer that Japanese printer
fonts are not installed to, watermark text is not printed correctly.
(10)Others
1)SMB Print by Windows 98SE/Me
- On Windows printing from Windows 98/98SE/Me, "Printer offline" message may be
displayed for some print jobs. Printing of the job that is currently stopping
for spooling restarts if printer driver is placed online after a print job in
progress is finished.
- If the "Printer offline" messages are frequently displayed, we recommend that
jobs are printed by Peer-to-Peer, that uses the Network Setup tool (Peer-to-
Peer Printing Tool).
- For instructions regarding printing by Peer-to-Peer, refer to the User's Guide.
(Peer-to-Peer Printing Tool)
2)When sending plural printing job to Local Port/Network Port
If multiple copies of document is sent to each port such as Parallel, IPP, SMB,
RAW and LPR at the same time. The print out of one set of document may be
separated by another print job.
==> In this case, select Uncollated.
3)When the upper limit value is exceeded at the Account Track
When "Copy Track Mode" and "Copy Limit" are set to "Yes", if there is a job
that stops in the middle of printing as the limit is reached, the later
print jobs are not output unless the stopping job is canceled.
The administrator must cancel the "Copy Limit" to output the stopping job or
someone must delete the job after confirmation.
4)Wide Paper
When you use a Wide paper, load the paper in the tray and set the paper
size in the Printer before the printing operation.
==>For the setting procedure, please refer to the User's Manual for Printer.
6) Power OFF while printing/processing
Do not turn off the machine while it is printing/processing as a malfunction
may occur. If the power is turned off by mistake, and a malfunction occurs,
turn off the machine once and then turn on again.
7)Job List
When you print from Mac OS 9 and Windows98SE/Me/NT4/2000/XP, sender and document
name will not be displayed correctly on the Printer LCD([Current Jobs],
[Job History] in [Job List] screen)
8)Copies Setting in Application
Depending on an application, you can enter exceeding 999 for copies, but
only one copy may be printed.
9)Screen Font
When the screen font is installed in PC and it prints using the font, some of fonts
or characters may not be printed correctly.
10)Windows 98SE/Me printing
When size mixed, double-sided, and Combination function are specified and printed on
Windows 98SE and Me, middle page the document may not be printed correctly.
==> Please print for every size.
11)Simple Setting of PostScript Driver
If you change the Nup/Watermark setting including simple setting on the
tab other than [Layout] TAB, it may not be printed with the specified
Nup/Watermark setting.
12)Setting Change of [Option] TAB on WindowsNT4
[Option] TAB setting may not be saved.
==> Please display [Device Setting] TAB to save.
13)LPR Print on WindowsNT4
If Printer name or Printer queue name of the server are not same as
the name or address of server, [Option]TAB-[Gather Option Information]
and [Web Connection] do not work correctly.
14)Large amount of data Printing
On WindowsNT4/2000/XP, when large amount of data are printed, the printing job
may not be output.
==> [Detail]tab-> Remove the CHECK of [Enable detail printing].
15)SMB Printing on WindowsNT4
On WindowsNT4, when you make a port by SMB printing (Windows printing) and print,
the printing job may not be output.
==>[Properties]->[General]->Change to other printers by [Driver] and set this
printer up afterwards.
16)Gather Option Information
When you install the printer driver to a client PC in Point and Print,
you cannot use [Option]-[Gather Option Information] in Printer's property.
==>Please set the option composition manually or acquire the option
information from the server PC.
17)Quality
If you check [Quality] TAB -[Settings...]-[Photo]-[Pure Black] is Off,
the full color counter is counted up because it performs CMYK print,
but it is printed more beautifully.
18)You can not add printers as IPP printer on iPrint client of Novell Netware Ver.5 or later.
It will fail to download the PS driver from your Netware Server when you try to add
printers.
==> When you need to add printers on the environment described above, please use PCL
driver.
19)When you selected a printer which belongs to one of computers in "WORKGROUP"
of "My Network" and installed the printer driver, you may not open the printer property
of the installed printer.
==> In this case, please install the printer driver by its installer.
20)When you installed the network printer by using "Browse for Printer" in "Printers and
Faxes" folder, you may not open the printer property of the installed printer.
==> In this case, please install the printer driver in the way described below.
1) Select "Local printer" and "Create a new port" in "Select a Printer Port" window.
2) Select "Local Port" for "Type of port" and enter "\\NetBios name\service name"
for "Port Name".
3) After that, install the printer driver according to the Wizard.
21)Installing the Printer Driver on Windows NT4
It is not possible to automatically install the printer driver on Windows NT4
with using the installer.
Please install the printer driver on Windows NT4 with the Add Printer Wizard.
In installation with the Wizard, Windows NT4 Service Pack 6 CD will be required.
So, please prepare the CD before starting installation.
For installation with the Wizard, please see the User's Guide.
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Cautions and restrictions with specified applications
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(1)Microsoft Office
1)AutoShapes Graphics Print in Office
If the [Transparency] check box of [Fill] column in [Format AutoShape...]-
[Colors and Lines] TAB is ON, the paint-out part of graphics may not be
printed correctly at the time of reduction and enlargement print.
2)Continuous Print by Word 2000
If you print by pressing the print bottom continuously in Word2000, the omission
of text and object or the page may occur. When you print continuously by using the
print bottom, set the [Background Printing] check box ON in [Tools]-[Options]-
[Print] TAB and then perform printing.
Or perform the continuous print of same original with setting the Copies to print
by using the Print dialog box in [File]-[Print...].
3)When you have your PC connect with the printer by SMB under Windows XP and try to
print any documents written by Word2002 with Nin1 and Watermark function, Nin1
function will not work correctly nor Watermark will be printed in a small font.
==> In this case, please print by any communication ports other than SMB.
(2) Adobe Acrobat
1) When a printing is performed from Acrobat Reader or Acrobat, Printing may not
be performed normally.
==> Please check the [Print as image] on the Print setting of the application.
(3) Adobe PageMaker, Illustrator
1)Depending on applications, such as PageMaker and Illustrator etc, if it
recognizes that it is a PostScript printer driver, the application itself may
output the PostScript command. In this case, it may not be printed correctly.
* Company names and product names written in this document are the
registered trademarks or trademarks of their respective companies.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.