TITLE: Disk Firmware Update
VERSION: 11-2006
DESCRIPTION:
This is a collection of firmware files required to update disk firmware
on SCSI and Fibre Channel Hard Disk mechanisms installed in hp Integrity
Servers, Disk Systems and Modular Smart Arrays.
UPDATE RECOMMENDATION: Recommended
SUPERSEDES: None
PRODUCT MODELS:
A6192A 36.4 GB 10K RPM FC Disk Drive
A6194A 72 GB 10K RPM FC Disk Drive
A7289A
293556-B22 146 GB 10K RPM FC Disk Drive
AG425A 300 GB 10K RPM FC Disk Drive
A6193A 36.4 GB 15K RPM FC Disk Drive
A7288A
293568-B22 72 GB 15K RPM FC Disk Drive
364621-B22 146 GB 15K RPM FC Disk Drive
364437-B22 250GB FATA Disk Drive
382241-B22 400GB FATA Disk Drive
370790-B22 500GB FATA Disk Drive
A7384A 300GB 10K RPM SCSI HDD
AB423A 300GB 10K RPM SCSI HDD
AD048A 300GB 10K RPM SCSI HDD
AD049A 300GB 10K RPM SCSI HDD
AD050A 300GB 10K RPM SCSI HDD
AD149A 300GB 10K RPM SCSI HDD
AD189A 300GB 10K RPM SCSI HDD
AD261A 300GB 15K RPM SCSI HDD
AD263A 300GB 15K RPM SCSI HDD
AD265A 300GB 15K RPM SCSI HDD
AG492A 300GB 15K RPM SCSI HDD
A6984A 146GB/10K RPM SCSI HDD
A7080A 146GB/10K RPM SCSI HDD
A7081A 146GB/10K RPM SCSI HDD
A7083A 146GB/10K RPM SCSI HDD
A7287A 146GB/10K RPM SCSI HDD
A7530A 146GB/10K RPM SCSI HDD
A9778A 146GB/10K RPM SCSI HDD
A9882A 146GB/10K RPM SCSI HDD
A9898A 146GB/10K RPM SCSI HDD
AB422A 146GB/10K RPM SCSI HDD
AD148A 146GB/10K RPM SCSI HDD
AD188A 146GB/10K RPM SCSI HDD
A6539A 73 GB 10K RPM SCSI HDD
A6725A 73 GB 10K RPM SCSI HDD
A7285A 73 GB 10K RPM SCSI HDD
A5595A 36 GB 10K RPM SCSI HDD
A6089A 36 GB 10K RPM SCSI HDD
A6110A 36 GB 10K RPM SCSI HDD
A6274A 36 GB 10K RPM SCSI HDD
A6538A 36 GB 10K RPM SCSI HDD
A6545A 36 GB 10K RPM SCSI HDD
A6571A 36 GB 10K RPM SCSI HDD
A6724A 36 GB 10K RPM SCSI HDD
A6737A 36 GB 10K RPM SCSI HDD
A6740A 36 GB 10K RPM SCSI HDD
A6742A 36 GB 10K RPM SCSI HDD
A6980A 36 GB 10K RPM SCSI HDD
A7048A 36 GB 10K RPM SCSI HDD
A7835A 36 GB 10K RPM SCSI HDD
A7835B 36 GB 10K RPM SCSI HDD
A7383A 146GB 15K RPM SCSI HDD
AD206A 146GB 15K RPM SCSI HDD
AD208A 146GB 15K RPM SCSI HDD
AD210A 146GB 15K RPM SCSI HDD
A6983A 73 GB 15K RPM SCSI HDD
A7286A 73 GB 15K RPM SCSI HDD
A7529A 73 GB 15K RPM SCSI HDD
A9760A 73 GB 15K RPM SCSI HDD
A9761A 73 GB 15K RPM SCSI HDD
A9777A 73 GB 15K RPM SCSI HDD
A9881A 73 GB 15K RPM SCSI HDD
A9897A 73 GB 15K RPM SCSI HDD
AB421A 73 GB 15K RPM SCSI HDD
AD147A 73 GB 15K RPM SCSI HDD
AD187A 73 GB 15K RPM SCSI HDD
A6846A 36 GB 15K RPM SCSI HDD
A6831A 36 GB 15K RPM SCSI HDD
A6981A 36 GB 15K RPM SCSI HDD
A7049A 36 GB 15K RPM SCSI HDD
A7527A 36 GB 15K RPM SCSI HDD
A9776A 36 GB 15K RPM SCSI HDD
A9880A 36 GB 15K RPM SCSI HDD
A9896A 36 GB 15K RPM SCSI HDD
AB420A 36 GB 15K RPM SCSI HDD
AD146A 36 GB 15K RPM SCSI HDD
AD186A 36 GB 15K RPM SCSI HDD
A6540A 18 GB 15K RPM SCSI HDD
A6547A 18 GB 15K RPM SCSI HDD
A6845A 18 GB 15K RPM SCSI HDD
A6947A 18 GB 15K RPM SCSI HDD
A7328A 18 GB 15K RPM SCSI HDD
A6272A 18 GB 10K RPM SCSI HDD
A6537A 18 GB 10K RPM SCSI HDD
A6544A 18 GB 10K RPM SCSI HDD
A6723A 18 GB 10K RPM SCSI HDD
A6736A 18 GB 10K RPM SCSI HDD
286714-B22 72GB 10K RPM SCSI HDD (MSA30)
286716-B22 146GB 10K RPM SCSI HDD (MSA30)
350964-B22 300GB 10K RPM SCSI HDD (MSA30)
286776-B22 36GB 15K RPM SCSI HDD (MSA30)
286778-B22 72GB 15K RPM SCSI HDD (MSA30)
347708-B22 146GB 15K RPM SCSI HDD (MSA30)
411089-B22 300GB 15K RPM SCSI HDD (MSA30)
375868-B21 36GB 15K RPM SAS LFF HDD (MSA60)
375870-B21 72GB 15K RPM SAS LFF HDD (MSA60)
375872-B21 146GB 15K RPM SAS LFF HDD (MSA60)
375859-B21 36GB 10K RPM SAS SFF HDD (HP Integrity Svrs)
375861-B21 72GB 10K RPM SAS SFF HDD (HP Integrity Svrs)
431958-B21 146GB 10K RPM SAS SFF HDD (HP Integrity Svrs)
379306-B21 60GB SATA SFF (MSA 50)
431784-B21 80GB SATA SFF (MSA 50)
349238-B21 160GB SATA LFF (MSA 20)
349239-B21 250GB SATA LFF (MSA 20, 60)
395473-B21 500GB SATA LFF (MSA 20, 60)
432341-B21 750 GB SATA LFF (MSA 60)
OPERATING SYSTEMS:
All
LANGUAGES:
International English
ENHANCEMENTS:
These releases are viewed as a firmware maintenance roll for reliability
and enhancements. The problems resolved by this firmware are considered
low risk.
FIXES:
See Enhancements.
PREREQUISITES:
N/A
INSTALLATION INSTRUCTIONS:
Please review all instructions and the "Hewlett-Packard Support Tool
License Terms" or your Hewlett-Packard support terms and conditions for
precautions, scope of license, restrictions, and, limitation of liability
and warranties, before installing this patch.It is important that you
read and understand these instructions completely before you begin. This
can determine your success in completing the Firmware update.
*****
UPDATING THE FIRMWARE ON HPUX ONLINE USING STM
PLEASE NOTE: Always ensure a backup of the data is available prior to updating firmware.
This precaution is necessary to ensure recovery capability in case something were to go wrong during
or after the update process that may render the device inoperable. Also make sure that all I/O to
the disk has been quiecsed since the disk will be reset after the firmware update.
Before you can update the firmware you must put the firmware file in the appropriate directory . The
easiest way to do this is via ftp. The default directory STM uses for firmware files is /var/tmp
#ftp octopus
#Name (octopus:root): root
#Password:{enter password}
#ftp> cd /var/tmp
#ftp> bin
#ftp> put ST318453FC.HP03.frm
#ftp> bye
#
There are three versions of STM, XSTM (windows based for workstations), MSTM (menu driven), and CSTM
(command line version). The CSTM version is shown here.
NOTE: Some of the screen printout has been removed for clarity.
The example shown below is for an FC10. The DS2405 is similar.
Enter cstm at the HPUX prompt
# cstm
Enter the hponly diagnostic password to allow use of the firmware update tool
cstm>hplicense {enter diagnostic password}
Enter the map command to see a list of devices on the system
cstm>map
grimloc.rose.hp.com
Dev Last Last Op
Num Path Product Active Tool Status
=== ==================== ========================= =========== =============
1 system system () Information Successful
2 0 Bus Adapter (582)
3 0/0 PCI Bus Adapter (782)
4 0/0/0/0 Core PCI 100BT Interface
5 0/0/1/0 PCI SCSI Interface (10000
6 0/0/1/1 PCI SCSI Interface (10000
7 0/0/1/1.15.0 SCSI Disk (HP36.4GMAN3367 Information Successful
8 0/0/2/0 PCI SCSI Interface (10000
9 0/0/2/1 PCI SCSI Interface (10000
10 0/0/4/0 RS-232 Interface (103c104
11 0/0/5/0 RS-232 Interface (103c104
12 0/2 PCI Bus Adapter (782)
13 0/2/0/0 Fibre Channel Interface (
14 0/2/0/0.8 Fibre Channel Driver (Mas
15 0/2/0/0.8.0.255.0.0. SCSI Disk (HP36.4GST33660
16 0/2/0/0.8.0.255.0.1. SCSI Disk (HP73.4GST37330
17 0/2/0/0.8.0.255.0.2. SCSI Disk (HP0146GST31468
18 0/2/0/0.8.0.255.0.3. SCSI Disk (HP36.4GST33675
19 0/2/0/0.8.0.255.0.4. SCSI Disk (HP73.4GST37345
20 0/2/0/0.8.0.255.0.15 Disk Enclosure (HPA6255A)
21 0/4 PCI Bus Adapter (782)
22 0/4/0/0 Fibre Channel Interface (
23 0/6 PCI Bus Adapter (782)
24 8 MEMORY (9b)
25 160 CPU (5d6)
Select the device number to be updated
cstm>select device 15
Enter the firmware update command
cstm>firmwareupdate
-- Firmware Update Tool for device SCSI Disk on path 0/2/0/0.8.0.255.0.0.0. --
Current Firmware revision: HP00
Firmware update instructions:
1. Select the file containing the device firmware.
2. Start the firmware update.
-- Firmware Update tool: Firmware Update for device SCSI Disk on path 0/2/0/0.8.0.255.0.0.0. --
Select a firmware file to use for the update:
File Revision
* 1 ST336607FC.HP03.frm HP03
Select the firmware file
Enter selection [1]: 1
Firmware update file information:
Firmware File Selected: /var/tmp/ST336607FC.HP03.frm
Firmware Revision: HP03
Firmware Size: 627712
Selecting the firmware update file was SUCCESSFUL.
Enter Start to begin the firmware update
Firmware Update>start
-- Firmware Update Tool for device SCSI Disk on path 8/8.8.0.255.0.0.0. --
Current firmware revision on device: HP00
The firmware will be updated from file: /var/tmp/ ST336607FC.HP03.frm
The new firmware revision will be: HP03
Select "OK" to proceed with the update.
Enter Cancel, Help, or OK: [Cancel] OK
Locking scsi disk drive ...
Writing firmware data to scsi disk ...
Waiting 30 seconds before resetting scsi disk driver ...
Resetting scsi disk driver ...
Unlocking scsi disk drive ...
The firmware update was SUCCESSFUL.
Exit the firmware update tool
Firmware Update>exit
-- Firmware Update Tool for device SCSI Disk on path 8/8.8.0.255.0.0.0. --
Do you really want to exit?
Enter Cancel, Help, or OK: [OK]OK
Firmware Update tool exiting.
cstm>exit
UPDATING THE FIRMWARE USING COMMANDVIEW SDM
The firmware for disks in the DS2405 JBOD can also be updated using command view on either a Windows
Or HP-UX server. The example shown here is the CLUI (Command Line User Interface) version of Command
view.
Enter the JBODdsp –i command to get a display of the disks on the system.(note: if you get “no
devices found”
Enter an armdiscover command to find devices on the system.)
# JBODdsp -i
Product ID: HP 36.4G-ST336753FC
Device Type: Disk
Alias:
Unique ID: 20000004cfebae20
Serial Number: 3HX07ZNK
Management Path: grimloc.rose.hp.com:/dev/dsk/c4t3d0
Product ID: HP-A6255A
Device Type: Enclosure Controller
Alias:
Unique ID: 50060b00001b408f
Serial Number: R31KK1454451
Management Path: grimloc.rose.hp.com:/dev/rscsi/c4t15d0
Product ID: HP 73.4G-ST373307FC
Device Type: Disk
Alias:
Unique ID: 20000004cf26878b
Serial Number: 3HZ0SXDP
Management Path: grimloc.rose.hp.com:/dev/dsk/c4t1d0
Product ID: HP 0146G-ST3146807FC
Device Type: Disk
Alias:
Unique ID: 20000004cfd8c6f5
Serial Number: 3HY0DLYG
Management Path: grimloc.rose.hp.com:/dev/dsk/c4t2d0
Product ID: HP 36.4G-MAN3367MC
Device Type: Disk
Alias:
Unique ID: FUJITSUMAN3367MCKN900228B6E
Serial Number: KN900228B6E
Management Path: grimloc.rose.hp.com:/dev/dsk/c1t15d0
Product ID: HP 73.4G-ST373453FC
Device Type: Disk
Alias:
Unique ID: 20000004cfd330a0
Serial Number: 3HW06ZZD
Management Path: grimloc.rose.hp.com:/dev/dsk/c4t4d0
Product ID: HP 36.4G-ST336607FC
Device Type: Disk
Alias:
Unique ID: 20000004cffc0aa8
Serial Number: 3JA15ZZ4
Management Path: grimloc.rose.hp.com:/dev/dsk/c4t0d0
The command for downloading firmware is:
JBODdld {{-L|-D} -f <filename>} <dev-id>
Where -L is controller, -D is disk, -f is the firmware <filename>(including the path) <dev-id> is
the unique ID from the JBODdsp display. The dev-id could also be the alias if assigned or the
worldwide name.
Enter the JBODdld command to download the disk firmware.
# JBODdld -D -f /var/tmp/ST336607FC.HP03.frm 20000004cffc0aa8
Wrapped firmware file device description:
Vendor Name: HP 36.4G
Product Number: ST336607FC
Firmware Revision: HP03
1 target ready for download:
20000004cffc0aa8
Downloading 1 of 1: 20000004cffc0aa8
Download in progress.
Firmware image copied for download.
Download in progress.
Performing firmware download on ST336607FC
Firmware revision before update is HP00
Download in progress.
Download in progress.
Download in progress.
Waiting 20 seconds for initialization.
Download in progress.
Download completed.
Firmware revision after update is HP03
You have mail in /var/mail/root
#
UPDATING THE FIRMWARE USING DFDUTILU
Please review all instructions and the "Hewlett-Packard
Support Tool License Terms" or your Hewlett-Packard
support terms and conditions for precautions, scope of
license, restrictions, and, limitation of liability
and warranties, before installing this patch.
PLEASE BACK UP YOUR SYSTEM BEFORE YOU INSTALL THE PATCH.
NOTE: It is important that you read and understand
these instructions completely before you
begin. This can determine your success in
completing the Firmware update.
Be sure to prepare the system and its users before
beginning a Firmware update. Since the system will
not be in operation during the update, you should
notify appropriate managers and users as to when it
will be shutdown and for how long it will remain
inoperative.
The Firmware update times will vary depending on the
number of disks installed and the numbers of disks
requiring firmware update. The update should take no
longer than 4 minutes per disk to complete.
* * * * * VERIFYING CURRENT REVISION OF FIRMWARE * * *
VERIFYING FIRMWARE REVISION ON-LINE
The current revision of Firmware can be determined
using the Ioscan and diskinfo commands. The ioscan
command show the device file used in the diskinfo
command. The diskinfo command shows the firmware
revision level.
#ioscan -fknCdisk
Class I H/W Path Driver S/W State H/W Type Description
disk 16 8/0/2/0.13.0sdisk CLAIMED DEVICE HP 36.4GST336753LC
/dev/dsk/c5t0d0 /dev/rdsk/c5t0d0
^^^^^^^^^^^^^^^^
raw device file
Use the "diskinfo" command to determine the firmware
revision level and the product ID of the installed disks
as follows:
# diskinfo -v /dev/rdsk/c5t0d0 raw device file
SCSI describe of /dev/rdsk/c5t0d0:
vendor: HP 36.4G
product id: ST336753LC
type: direct access
size: 35566480 Kbytes
bytes per sector: 512
rev level: HPC5 Firmware Revision
blocks per disk: 71132960
ISO version: 0
ECMA version: 0
ANSI version: 3
removable media: no
response format: 2
* * * * * CREATING THE FIRMWARE UPDATE TAPE * * * *
1. Verify the checksum of the file " PF_DDISKFW0505.frm "
using the "cksum" command. Results of the command
should be equal to
2830076441 33403904 PF_DDISKFW0506.frm
Use the "dd" command to copy the file
" PF_DDISKFW0505.frm " to tape, as follows:
dd if= PF_DDISKFW0505.frm of=/dev/rmt/0m bs=2k
^^^^^^^^^^^
(device path dependent)
NOTE: Blocksize (bs) must be 2k
* * * * *CREATING AN BOOTP SERVER TO UPDATE FROM * * * *
Preparation
Determine or acquire the following:
a.Server to update hostname.
b.Server to update IP address.
c.Server to update LAN Address.
d.Server that is available for use as a
tftp and bootp server for the server
to update blade.
Setup for Diagnostic Load
NOTE: In this example we are using the following values
for the server to update:
Hostname = hpserver
IP = 15.8.134.110
LAN Address = 00306e0cfa60
1.Locate a server on the same network subnet that can
serve as a tftp and bootp server.
2. Log on to the tftp/bootp server as root and enable
tftp and bootp access using SAM or vi:
Using SAM:
a. Run SAM
#sam
b. Now select "Networking and Communications"
c. Then select M-^SNetwork ServicesM-^T
d. Make sure that TFTP is enabled. If not, enable
it now.
e. Make sure that bootp is enabled. If not, enable
it now.
f. Exit sam
Using vi:
#vi /etc/passwd
Add the following line to /etc/passwd:
tftp:*:510:1:Trivial FTP user:/home/tftpdir:/usr/bin/false
3. Create the directory that is to be used for the
tftp/bootp process. In this example the directory will be
/home/tftpdir:
#cd /
#mkdir /home/tftpdir
#cd /home/tftpdir
NOTE: The tftp directory is the directory specified in
the /etc/passwd file. If you want to change the
default directory, you must edit the /etc/passwd
file and replace the "/home/tftpdir" entry
with the directory you want to use.
4. Copy or ftp the firmware LIF file into the tftp
directory just created:
if you are ftp-ing the LIF file:
# ftp <name or IP of ftp server>
login: anonymous
password: anonymous
ftp> lcd /home/tftpdir
ftp> cd <directory with LIF file>
ftp> bin
ftp> mget PF_DDISKFW0505.frm
ftp> quit
5. Now on the tftp/bootp server edit the file
/etc/bootptab and enter information about the server
that will be booting the Offline Diagnostic Environment
(ODE):
Add an entry in the /etc/bootptab file in the format of:
hpserver:\
ht=ether:\
ha=00306e0cfa60:\
ip=15.8.134.110:\
hn:\
hd=/:\
bf= PF_DDISKFW0505.frm
* * * * * * * * * FIRMWARE UPDATE PROCEDURE * * * * * * *
NOTE: ENSURE YOUR SYSTEM IS FULLY BACKED UP BEFORE
PROCEEDING WITH THIS FIRMWARE UPDATE.
1. Log on as root, and enter "shutdown -r". This command
will shutdown the Operating System and reboot the
system.
2. If AUTOBOOT is on, you will receive the following
message:
"Process is starting autoboot process
To discontinue, press any key within 10 seconds."
PRESS ANY KEY WITHIN 10 SECONDS TO INTERRUPT
THE BOOTING PROCESS.
Boot from the device that contains the firmware update
tape you just created.
4. Interact with IPL (Y or N)?>
Respond with "N".
A series of messages will be displayed. No user
intervention is required. Proceed to step 5.
CAUTION: FROM THIS POINT FORWARD, THIS PROCESS CANNOT
BE INTERRUPTED UNTIL COMPLETION. INTERRUPTING
THIS PROCESS WILL CAUSE YOUR SYSTEM TO BE
INOPERATIVE.
5. The update will take several minutes to complete.
The following is a shortened sample output:
Boot IO Dependent Code (IODC) revision 2
HARD Booted.
ISL Revision A.00.43 Apr 12, 2000
ISL booting ode dfdutilu; exit all; reset
**********************************************************
****** *****
****** Offline Diagnostic Environment *****
****** *****
****** (C) Copyright Hewlett-Packard Co 1993-2001 *****
****** All Rights Reserved *****
****** *****
****** HP shall not be liable for any damages *****
****** resulting from the use of this program. *****
****** *****
****** *****
****** TC Version A.02.23 *****
****** SysLib Version A.00.75 *****
****** Loader Version A.00.62 *****
****** Mapfile Version A.01.41 *****
****** *****
**********************************************************
Type HELP for command information.
ISL_CMD> dfdutilu; exit all; reset
**********************************************************
**** *****
****Disk Firmware Download Utility for User(DFDUTILU)*****
**** *****
****Copyright (C) 1994 - 2002 by Hewlett-Packard *****
**** Company *****
**** Version UB.02.15X2 (03/18/2002) *****
**** *****
**********************************************************
Type HELP for command information.
Please wait while I scan the device busses...
....
**********************************************************
* HP Supported Disks Found *
**********************************************************
Indx Path Product ID Bus Size Rev
--- ------------ ------------------- ------ ------ ------
0 8/0/2/0.2.0 HP36.4GST336753LC SCSI 36.4 GB HPC5
Legend:
Indx = Index number used for referencing the device
Rev = Firmware Revision of the device
Note: Due to different calculation methods used, the size
of the device shown is only a rough approximation.
Please wait while I search for all the firmware files....
Note: This may take a while if you are booting from tape.
.......
**********************************************************
* Firmware Files Found (not disks) *
**********************************************************
File name Intended Product ID Rev. Size
---------- ------------------------------ ------ --------
MAT3073NC2 HP 73.4GMAT3073NC HPC2 493632
MAT3147NC2 HP 146 GMAT3147NC HPC2 493632
MAT3300NC2 HP 300 GMAT3300NC HPC2 493632
MAU3036NC2 HP 36.4GMAU3036NC HPC2 493632
MAU3073NC2 HP 73.4GMAU3073NC HPC2 493632
ST373207C1 HP 73.4GST373207LC HPC1 628800
S3146707C1 HP 146 GST3146707LC HPC1 628800
ST318453C7 HP 18.2GST318453LC HPC7 628800
ST336607C7 HP 36.4GST336607LC HPC7 628800
ST336753C7 HP 36.4GST336753LC HPC7 628800
ST373307C7 HP 73.4GST373307LC HPC7 628800
ST373453C7 HP 73.4GST373453LC HPC7 628800
S3146807C7 HP 146 GST3146807LC HPC7 628800
ST336605FA HP 36.4GST336605FC HP0A 603200
ST373405FA HP 73.4GST373405FC HP0A 603200
ST318452F7 HP 18.2GST318452FC HP07 603200
ST336752F7 HP 36.4GST336752FC HP07 603200
Legend:
File name = name of the firmware file
Intended Product ID = firmware file's intended product name
Rev. = firmware Revision of the firmware file
Size = exact byte size of the firmware image
Updating for the firmware ST336706LC ...
.
.
.
Update Finished. Run dispmap to check the result.
**********************************************************
*Do not forget to power cycle (switch off & on) the disk *
*drives you just downloaded firmware to. Power off the *
*computer if the disk is internal. This will ensure the *
*use of the new firmware downloaded. *
**********************************************************
Now REBOOTing the system....
6. The system will automatically reset, and the boot
process will begin. Boot your system with your
normal process.
If there is a problem with your system after the
update, please contact your service representative.
*****
COMPATIBILITY/INTEROPERABILITY:
N/A
DETERMINING CURRENT VERSION:
N/A
KNOWN ISSUES:
N/A
DISCLAIMER
The information in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard
shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance,
or use of this material.
This document contains proprietary information that is protected
by copyright. All rights are reserved. No part of this document may
be reproduced, photocopied, or translated to another language without
the prior written consent of Hewlett-Packard Company.
(C) Copyright 1994-2006 Hewlett-Packard Development Company, L.P.
SUPERSEDES HISTORY:
None
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.