TABLE OF CONTENTS ================ I. PRODUCT OVERVIEW - HP IP CONSOLE VIEWER 2.5 II. CD FILE STRUCTURE III. SYSTEM SUPPORTS IV. SYSTEM REQUIREMENTS V. INSTALLATION VI. LAUNCHING HP IPCONSOLE VIEWER VII. TFTP SERVER FOR FIRMWARE UPGRADES VIII. RELEASE NOTES ====================================================== I. PRODUCT OVERVIEW - HP IP CONSOLE VIEWER 2.5 ============================================ The HP IP Console Viewer is a cross-platform management application that allows the user to view, control, and group console switches and the servers that are attached to them. From the HP IP Console Viewer, you can easily perform tasks, such as managing a console switch, launching a video session to a server, or installing new console switches. Built-in groupings, such as Servers, Sites, and Folders, provide an easy way to view select console switches and servers. You can also create custom groupings of console switches and servers by adding folders that store shortcuts. Additional groupings are provided based on the custom fields that you assign. The HP IP Console Switch Viewer Software version 2.5 updates the IP Console Switch Viewer Software version 2.0 with upgrades and enhancements which support the KVM/IP Console Switch hardware devices. HP IP Console Switch Viewer Software version 2.5 includes the latest technology to enhance KVM/IP Console environment allowing monitoring of servers in remote/local racks and allowing support for Active Directory for HP IP Console Switches licensed for that option. The latest Softpaqs can be obtained from: ftp://ftp.hp.com/pub/softpaq or the following url: http://h18004.www1.hp.com/products/servers/proliantstorage/rack-options/ kvm/soft-firmware.html. Additionally you will need to upgrade the HP IP Console Switch firmware to version 3.0.0 or greater to install Directory Services Integration support. The Directory Services Integration for HP IP Console Switch allows KVM user and Administrator management to be migrated from the local database within the switch to the centralized database of a Microsoft Active Directory without requiring a Directory Schema Extension. To purchase a license key to enable Directory Services Integration follow the following instructions: 1. Go to www.hp.com 2. Click on Online Shopping 3. Click on Small & Medium Business Store 4. Enter 370585-B21 in the Search field 5. From the Search results click on Product Overview 6. Click on BUY button II. CD FILE STRUCTURE ================= \AUTORUN.INF \readme.txt \TFTPDSK1 \WIN32\setup.exe \linux\setup.bin \MIB\cpqkvm.mib \FIRMWARE \TFTP\TFTP Install Instructions.txt \TFTP\Win2K\ \TFTP\Win2K\System32\ \TFTP\WinXP\ \TFTP\WinXP\System32\ \Documentation III. SYSTEM SUPPORTS =============== 1. HARDWARE The IP Console Viewer allows user to install, discover, configure, and operate the following products: HP 1x1x16 IP Console Switch HP 3x1x16 IP Console Switch HP 1x8 KVM Server Console Switch [PN: 336044-B21] (without Interface Adapters) HP 2x16 KVM Server Console Switch [PN: 336045-B21] (without Interface Adapters) Expansion Module Interface Adapter Compaq legacy analog switches (when attached to an Interface Adapter) -1x4 [PN: 400336 (-001)(-291)(-B31)] -1x8 [PN: 400337 (-001)(-291)(-B31)] -2x8 [PN: 400338 (-001)(-291)(-B31)] -2x8 48VDC [PN: 400542-B21] 2. Directory Services Integration (LDAP). This feature is optional. Purchase of a license key is required to enable Directory Services Integration LDAP offers the following features and benefits: Authenticates and authorizes users from a shared database Controls user privileges - a user can be disabled globally with one change Allows users to use the same password as they use for the domain Does not require manual password synchronization when the user password is changed in the directory, it is changed everywhere Manages access controls from a single administration point 3. SOFTWARE Supported Operating Systems The IP Console Viewer software is supported on the following operating systems: Microsoft Windows 2000 Workstation SP2 Microsoft Windows Server 2000 SP2 Microsoft Windows XP (Professional) Microsoft Windows Server 2003 Red Hat Enterprise Linux 2.1 (x86) Red Hat Enterprise Linux 3.0 (x86) SUSE Linux 8.X and 9.1 SUSE Enterprise Linux SLES 7, SLES 8, and SLES 9 Red Hat 8 and 9 IV. SYSTEM REQUIREMENTS =================== The following is a list of the hardware requirements for running the IP Console Viewer on the supported operating systems. Configurations with less than the recommended requirements are not supported. 1. Hardware Requirements 500-MHz Pentium III 256 MB RAM 10 or 100 BaseT NIC (100 recommended) XGA Video with graphics accelerator(minimum) 800 x 600 desktop size (minimum) 65,536 (16-bit) colors (recommended) 2. Software Requirements Windows – Internet Explorer 5.5 or higher, Mozilla 1.4 or higher Linux – Mozilla 1.4 or higher V. INSTALLATION ============ The following section outlines the procedures for installing and launching the IP Console Viewer in Windows and Linux operating systems. Windows Operating Systems To install on a Windows 2000, or Windows XP platform: Adjust the mouse acceleration, through the local port, on servers attached to analog switch ports. NOTE: HP recommends that all Windows systems attached to the console switch use the default Windows PS/2 mouse driver. To adjust the mouse acceleration for Windows 2000: From the desktop, select Start, Settings, Control Panel, and double-click the Mouse icon. Select the Motion tab. Set the acceleration speed to None and the Speed setting to 50% (default). For Windows 2003, set the speed to 50% (default) and deselct the Enhance Pointer Precision checkbox If installing from a CD, insert the IP Console Viewer into the CD-ROM drive. If AutoPlay is supported and enabled, the setup program starts automatically. If the system does not support AutoPlay, set the default drive to the CD-ROM drive letter and execute the following command to start the install program: [CD-ROM drive]:\WIN32\SETUP.EXE Follow the on-screen instructions. If installaing from a softpaq: [directory where softpaq was extracted]\WIN32\SETUP.EXE Follow the on-screen instructions. Linux Operating Systems To install on a Linux platform: Adjust the mouse acceleration, through the local port, on servers attached to analog switch ports. To synchronize the mouse pointers for GNOME: Click the main menu. From the main menu task list, select Programs>Settings>Peripherals. From the Peripherals task list, select Mouse. The Mouse Configuration window appears. In this window, you can set the mouse to be either right-handed or left-handed and adjust the mouse motion by changing the threshold and adjusting the acceleration to the fourth position from the far left After setting the mouse properties, click the mouse synchronization button in the HP IP Console Viewer menu bar. To synchronize the mouse pointers for KDE: Go to the main menu, and select K Menu>KDE Control Center>Input Devices>Mouse Set the acceleration to 1X. Apply the settings, and then click OK After setting the mouse properties, click on the mouse synchronization button in the HP IP Console Viewer menu bar. Insert the IP Console Viewer into the CD-ROM. If AutoPlay is supported and enabled, the setup program starts automatically. If the system does not support AutoPlay, mount the CD-ROM volume by executing the following command: mount -t iso9660 -ro mode=0555 <device> <mount point> Replace <device> with the name of the CD-ROM on the machine, and replace <mount point> with the name of the desired mount point. For example, to mount a CD-ROM, which is the second IDE device on/mnt, execute the command: mount -t iso9660 -ro mode=0555 /dev/hdb/mnt Execute the following command to change the working directory to the mount point: cd /mnt Execute the following command to start the install program: sh ./linux/setup.bin Follow the on-screen instructions. VI. LAUNCHING HP IP CONSOLE VIEWER ============================== Windows Operating Systems To launch the IP Console Viewer on all Windows platforms, select Start, Programs, HP IP Console Viewer. Linux Operating Systems To launch the IP Console Viewer on Red Hat Linux platforms, perform one of the following: If the product was installed in the default install directory (/usr/lib/IPViewer), change to the /usr/lib/IPViewer directory and execute the following command: sh IPViewer If the product was installed in a directory other than the default, execute the following command: sh <directory path>/IPViewer VII. TFTP SERVER FOR FIRMWARE UPGRADES ================================= NOTE: FOR THE LATEST FIRMWARE VERSION GO TO THE IP CONSOLE PRODUCT PAGE ON WWW.HP.COM. See the \TFTP\TFTP Install Instructions.txt file located in the directory where the softpaq was installed or on the CD. NOTE: For more information on operation of the HP IP Console Switch software please refer to the HP IP Console Switch User Guide and Software Guide manuals on the Rack Products Documentation CD. Documentation files are in Adobe® Acrobat PDF. Please go to WWW.adobe.com for free downloadable version. VIII. RELEASE NOTES ====================================================== IP Console Viewer: Issue: No option is given to delete the database when uninstalling the IP Console Viewer application. Solution: Manually delete the database and the install directory to complete the uninstallation. Issue: Changing an IP address from static to bootp requires a discovery to find the switch. Solution: After changing the IP address from static to bootp and rebooting the switch, click Tools>Discover and follow the wizard to discover the switch. IP Console Switch: Issue: DNS fail-over to the third DNS server may cause authentication errors in group attribute mode. When using LDAP group attribute mode for directory based authentication and both the primary and secondary DNS servers fail, TCP timeouts attempting to reach the primary and secondary DNS servers may cause errors trying to resolve LDAP requests. Solution: If the DNS failure cannot be resolved in a timely manner, change the DNS server order in the network configuration to put the working DNS server(s) as primary until the DNS servers failure is resolved. Issue: The Configuration File Loaded Trap variable cpqKvmTrapObjectFilename always reports the file config00.txt. Solution: This issue may be addressed in a future release of the switch firmware. KVM Server Console Switch: Issue: A timeout may occur when using the wupdate.exe program to upgrade firmware on a KVM Server Console Switch using the serial port upgrade procedure on some laptop systems. Solution: Use a different computer to perform the upgrade if this condition occurs. Documentation: Issue: The first note on page 7-5 in the HP IP Console Switch Software should instruct the user to use a single string for LDAP queries. Solution: The user account used in the Search DN field for LDAP queries should be a single string with no spaces. Issue: Figure A-8 on page A-11 in Appendix A of the HP IP Console Switch Software Guide shows Group Attribute radio button selected for Query Mode (Console Switch). The screen shot is incorrect. Solution: The Basic radio buttons should be selected for both Query Mode (Console Switch) and Query Mode (Server) to test the basic communications between the switch and the directory server at this point in the tutorial. Issue: Step 11 on page A-13 in Appendix A of the HP IP Console Switch Software Guide does not instruct the reader to create a computer object for the console switch or computer objects for computers that are not part of the domain. Solution: Create a computer object for the IP Console Switch and a computer object for each server that has an interface adapter that is not part of the domain. The object name must exactly match the IP Console Switch and non-domain servers respectively. Issue: The Console Switch User Database and Console Switch Configuration should be backed up before upgrading the IP Console Switch firmware, Page 12-3. Solution: Save the Console Switch User Database and Console Switch Configuration before upgrading the IP Console Switch firmware. From the IP Console Viewer, click the Tools tab. At the Tools tab, select Save Console Switch Configuration and Save Console Switch User Database to save the respective information. Restore the Console Switch User Database if needed.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.