Technical Support In the United States and Canada, please call this toll free number for technical support: 1-800-LAN-TALK, press 4 (1-800-526-8255) You can also send your request for technical support to this FAX number: 1-508-635-9140 From outside the United States and Canada, first obtain your country code for the United States from your international operator, and then use it with this number: (code)-508-263-9929, ext. 682 If you have access to Internet, you can email technical support, using the following address: CUST_SERVICE@rimail.interlan.com When you call, please have the following information ready: o Model number o Purchase date o Network configuration o Application environment o Diagnostic test results o Product revision level o Device driver revisionDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.