3Com U.S. Robotics CONNECTIONS CD-ROM version 5.3A 2/3/99 CONNECTIONS must be viewed with either Microsoft Internet Explorer 3.0 and above, or Netscape Navigator 3.01 and above. IMPORTANT NOTES AND LAST MINUTE INSTRUCTIONS: -------------------------------------------- To best use your CONNECTIONS CD-ROM, you should be aware of the following issues: * Always make sure the CONNECTIONS CD is in your CD-ROM drive before attempting to launch CONNECTIONS. * Please set your color display to 16-bit color or better. At lower color depths, some of CONNECTIONS' features may not run properly. In Windows 95, you can change your color depth from the Start bar by selecting "Settings," then "Control Panels," then "Display." Click on the "Settings" tab and adjust to either "16-bit" or "24-bit". * Netscape users: After installing CONNECTIONS, you might need to adjust your view settings back. Simply start Netscape, go to 'View' and click 'Show Navigation Toolbar', then 'Show Location Toolbar.' This should bring any buttons to the url address box back. Depending which resolution you're running, the Netscape window might not load at full view. Click on the maximize window button at the top right corner (shaped like a square, in-between the _minimize button and X close button) to run at full screen mode. * If you are having difficulty using the Adobe Acrobat reader to view the modem User Guides within CONNECTIONS: quit CONNECTIONS, open the Acrobat Reader as a standalone application, and open the appropriate user guide .PDF file from Acrobat's File menu. The User Guide files and their locations on the CD are: 56K Winmodem (English) \CONTENT\MANUALS\56kmodem\winmod56.pdf 56K Faxmodem Internal (English) \CONTENT\MANUALS\56kmodem\faxmod56.pdf 56K Faxmodem External (English) \CONTENT\MANUALS\56kmodem\faxmod56.pdf 56K Voice Faxmodem (English) \CONTENT\MANUALS\56kmodem\vocmod56.pdf 56K Pro Message Modem \CONTENT\MANUALS\56kmodem\apromm56.pdf 56K Message Modem (Australia) \CONTENT\MANUALS\56kmodem\amesm56.pdf 56K Faxmodem (China) \CONTENT\MANUALS\56kmodem\cfaxmd56.pdf 56K Voice Faxmodem (China) \CONTENT\MANUALS\56kmodem\cvocmd56.pdf Technical Reference Guide For all modems \CONTENT\MANUALS\Tecref\Techref.pdf * Koren Language, Windows 3.1x, 95, 98 and NT: Software runs slower in these operating systems, since there are 1 bit-to-2 bit and 2-bit-to-1 bit text conversions. Some software may actually finish installing, yet display the status bar as 100%. * If you find any references to a program called Modem Station in a user manual, please disregard. Instead try installing the 3Com Modem Manager program found in Software/Productivity & Utilities and Customer Support/Modem Software. * Windows 3.1 and Internet Explorer 4.01: If you see a "WINDOWS ONLY" message for some products on the CONNECTIONS CD, follow these simple directions. -If you're running CONNECTIONS, exit the program. -Go to the 'Program Manager' and open Internet Explorer 4.01, then close it. -Go back and run CONNECTIONS again. The "INSTALL SOFTWARE" button should now be available for all the programs that work with Windows 3.1. * Netscape 4.04 in Windows 3.1x: If you're running this version of Netscape in the Windows 3.1x OS, you may experience general protection errors when you exit, and errors installing software off CONNECTIONS. We advise you to upgrade to Netscape 4.05, or Internet Explorer 4.01 which are both included on the CONNECTIONS CD for free. * If your browser is not running in kiosk mode (has the buttons and web address area at the top), we recommend your resolution to be set to 800x600 or higher. Go into: Start/Settings/Control Panel/Display and Settings. Within this area is a box labeled 'Display area'. Move the bar to the right so it's at least 800x600, click 'Apply' and 'OK'. After rebooting, you'll be able to see more of the Connections interface. * If you've installed a program that doesn't uninstall completely, please check the individual company's website for updates and support to their product, or contact them directly. Programs that leave desktop shortcuts can be easily dragged into the recycling bin to be deleted. * When web browsing on the Internet, be aware there may be security issues to consider. We recommend checking for security updates and patches for Netscape and Internet Explorer regularly. You'll find updates to Netscape at: http://www.netscape.com/computing/download/ Internet Explorer updates can be found at: http://www.microsoft.com/windows/ie/ * Before calling tech support, you might want to check the readme files for Netscape or Internet Explorer, along with their on-line sources. For Netscape 4.06 in Windows 3.1x, you can go to their web site of known issues at: http://home.netscape.com/eng/mozilla/4.0/relnotes/windows-4.0.html For Internet Explorer 4.01 in Windows 3.1x, you can get information through their dedicated newsgroup: news://msnews.microsoft.com/microsoft.public.inetexplorer.win3 * Support info: Australia: Support Center: 1800 628 324 BBS: + 61 3 9278 8300 WWW: http://www.3com.com.au Email: support@usr.com.au New Zealand: Support: 64 3 365 3627 or 0800 USR HELP BBS: 64 3 365 2792 International Toll Free Numbers - ITFS: Philippines: 1800 1 651 0215 China: 10800 650 5108 Indonesia: 001 803 65 7402 Thailand: 001 800 65 6252 South Korea: 00798 651 7135 or (02)3455-6466 (redirection number) Malaysia: 1800 80 1554 Taiwan: 0080 65 1349 Hong Kong: 800 90 3191 Singapore: 65 784 9910 Please take note, in China, Indonesia and Thailand the ITFS numbers are available only from phones with IDD facility. China Mannual Toll Free (MTF): Dial the Singapore direct toll-free number: 108-657 The call will be routed to an operator. Please quote MTF followed by 585 5108. China Enhance International Toll Free (ETF): The caller will have to do the following when using ETF: Dial the Singapore direct toll-free number 108-650 At the voice prompt, enter 2 for international toll-free service Enter the telephone number: 585 5108 Call will be connected The ETF is applicable to phones with touch tone facility. If a non- touch-tone phone is used, the call will be routed to an operator and be connected as a MTF (Manual Toll-Free) call. In this case, the caller has to inform the operator that it is a MTF call followed by 585 5108 for call connection. India Enhance Toll Free (ETF): (available only from phones with IDD facility) The caller will have to do the following when using ETF: Dial the Singapore direct toll-free number 000-6517 At the voice prompt, enter 2 for international toll-free service Enter the telephone number, 585 5109 Call will be connected Japan Support Center: Phone: 03 3375 4356 Fax: 03 3375 7356 Available Monday through Friday 10:00-12:00 and 13:00-17:00 (except New Year's and major holidays)Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.