README.TXT Driver File Contents (Win2K.zip)

Smart Link 56K Modem Driver

Version: 2.84

(C) 1998-2000 Smart Link Ltd.
=============================

This document contains release notes and other information about 
this product. Information in this document is the most current available.
For your convenience, print a copy of this file and keep it with 
your user manual. 

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How to Use This Document
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To view README.TXT on screen in Windows Notepad, maximize the 
Notepad window.

To print README.TXT, open it in Windows Write, Microsoft Word, 
or another word processor.  Then select the entire document 
and format the text in 10-point Courier before printing.

This file (README.TXT) contains:

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Contents
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1) Installation
2) How to verify installation
3) Uninstall procedure
4) Update procedure
5) Country selection
6) Call Progress Sounds
7) Known issues
8) Troubleshooting


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1. Installation
--------------

Important notes:

   1) This driver supports HAMR5600, SmartRiseer56 and SmartPCI56 modem 
      chipsets.

   2) For HAMR5600 and SmartRiser56, this driver is compatible with 
      motherboards based on the Intel 810, 820, 815E, 820E, 440MX (Banister), 
      VIA VT82C686, SiS 540 / 630 and ALI M1535/M1535D+ core logic chipsets. 
      An updated list of compatible motherboards can be found on Smart Link's 
      web site (www.smlink.com).
   
   3) This version of drivers was tested only with Microsoft 
      Windows 2000 Professional.

   4) If a Smart Link modem is already installed in your system and you want 
      to update its' device driver, first uninstall existing drivers (See 
      Uninstall Procedure), and only then proceed to install the new drivers.

   5) Before installing, check your HAMR5600 or SmartRiser56 card for proper 
	setting of Primary or Secondary Codec Mode.


To install your modem drivers for the first time:
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a) Turn your PC off, and remove the power cord.

 	NOTE: SOME PCI 2.2 MOTHERBOARDS KEEP THE SLOTS POWERED EVEN 
	WHEN THE PC IS TURNED OFF. TO PREVENT DAMAGE TO YOUR MODEM 
      AND YOUR PC, REMOVE THE POWER CORD.

b) Plug in the modem card into an AMR slot.

c) Restart your PC.

d) Windows 2000 will instantly detect the modem and will  start 
   software installation.

e) When requested, point to the modem installtion directory on the floppy 
   disk or CD-ROM. 

f) Modem drivers will be installed.


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2. How to verify installation
-----------------------------

To verify that the modem is installed correctly, follow these 
steps:

 a) In "Control Panel > Modems": check for the presence of your modem.

 b) In "Control Panel > Modems > Properties > Diagnostics" click on 
    "Query Modem" button and check that the modem responds.

To Check that the modem is working properly:
  
 a) Run Hyper Terminal.
 b) Select the "Smart Link 56K Modem" or "Direct to port" option.
 c) Type ATI1, ATI2 or ATI3 and make sure you receive the modem IDs. 
 d) Dial any accessible phone number, and see that that phone rings.
 e) Dial to another modem (ATDTxxx or via the dial button of the     
    TAPI interface) and see that a modem session is established.

    If you have successfully connected, then the modem has been     
    successfully installed.


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3. Uninstall Procedure
----------------------
a) Open "Control Panel > Add/Remove Programs" folder
   and choose "Smart Link 56K Modem".

b) Click the "Add/Remove" button.

c) Modem drivers will now be removed.

d) Restart or shutdown your computer.



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4. Update Procedure
-------------------

To update your modem drivers, uninstall previous drivers 
(see above procedure) and reboot your system.

Then repeat the Installation process, as described in the 
above procedure.


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5. Country Selection
--------------------

To change the country setting, follow these steps:

a) Click "Start > Settings > Control Panel > Modem Country Selection".
b) Select the required country from the list.
c) Click "Ok".

To verify the change has taken effect:

a) Open HyperTerminal and select your modem
b) Type "ATI7"
c) Verify that the correct country name is displayed


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6. Call Progress Sounds
-----------------------

Riser cards hardware designs typically support four methods 
for monitoring call progress (dialtone, DTMF dialing, etc...). 
The method you should use depends on your specific hardware:

(a) In hardware through AC-Link:
	* Simply connect speakers to the AC97 audio speaker
        output
      * Then enable and unmute "Telephone" or "Phone in"
        in the Playback audio mixer  from the speaker icon
        that appears in the mixer tray

(b) In software through the audio subsystem:
    	* Simply connect speakers to the audio card speaker
        output.
      * Next, click the right mouse button on SLLights in the
        Windows System Tray while the modem is loaded in memory.
      * Select the speakers on or off as desired.
      
(c) In hardware directly through the sound card:
	* Connect the 4 pin header on the modem card to the
        TAM header on the audio card/subsytem.

(d) In hardware using the optional buzzer that may be present on 
    the modem card:
	* Nothing needs to be done to hear this. It is always on.
	  You can control the buzzer volume from the 
	  Control Panel/Modem/Properties/Speaker Volume.


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7. Known issues
---------------

7.1   On certain motherboards, call progress can be heard through the system's 
	speakers. This option is enabled by default, and can be controlled only from
	Windows' "Volume Control" application, using the "Telephony" slider.
	The 'Speaker' menu option (accessed by right-clicking on the modem icon) 
	can not mute the modem sound on these motherboards.

7.2   When some systems get into "sleep mode" and an incoming call is received by the 
	modem, the modem answers but the screen stays blank. This behavior is dependent 
	on the BIOS and not on the modem. Some BIOS vendors choose to let the modem 
	answer, but leave the screen blank. 

7.3	The NetZero dialer tends to cause the computer to freeze sometimes and causes 
	some programs such as "Zcast" to close. This behavior was duplicated with other 
	reference modems as well, so it is not caused by the modem.

7.4   In Hyperterminal, the characters sent to the modem are not echoed until ATZ 
	command is being issued. This behavior was duplicated with other reference 
	modems as well, so it is not caused by the modem.

7.5 	When using the following applications/online services, select the appropriate 
	modem name from the following modem list:
	* AOL (America Online) - "Hayes Compatible (Default)" 
	* Juno - "Generic 33600 modem". 
	* BitWare - "Rockwell based voice modem"

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8. Troubleshooting
------------------

If your modem does not work as expected:

8.1	If ERROR, NO DIALTONE or a similar message is received:

	(a)   Check whether the line is connected preperly to the modem.
	(b)   Use a telephone handset to make sure that the line is
	      active and that there is a dial tone.
	(c)   Check to see if the line is a PBX line or a direct analog
              phone line. You may need to dial 9, before the actual 
	      desired telephone number (i.e. ATDT9,123-4567).
	      If, after dialing 9, the modem still cannot detect the PBX
	      dialtone, try typing ATX3 before dialing.

		NOTE that PBX lines typically can only support V.34
		rates (33,600 bps, 28,800 bps, ...) and NOT V.90
		rates (49,333 bps, 50,666 bps, ...).


8.2	If dialer application (i.e. Hyperterminal) does not detect modem:

	Check whether HyperTerminal is configured to the right port.
	You can find the modem's COM port number in 
 	"Control Panel > Modems > Properties". 
	If not, press disconnect and change the port that the dialer 
	is accessing.


8.3	If you cannot hear the dialtone and DTMF dialing while the modem should
	be dialing out :
	
	Riser hardware designs typically support four methods for monitoring 
	call progress (dialtone, DTMF dialing, etc...):

        - In hardware through AC-Link.
                * Simply connect speakers to the AC97 audio speaker
                output
                * Then enable and unmute "Telephone" or "Phone in"
                in the Playback audio mixer  from the speaker icon
                that appears in the mixer tray
        - In software through the audio subsystem.
                * Simply connect speakers to the audio card speaker
                output.
                * Next, click the right mouse button on SLLights in the
                Windows System Tray while the modem is loaded in memory.
                * Select the speakers on or off as desired.
        - In hardware directly through the sound card.
                * Connect the 4 pin header on the modem card to the
                TAM header on the audio card/subsytem.
        - In hardware using the optional buzzer that may be present on 
	    the modem card.
                * Nothing needs to be done to hear this. It is always on.
                You can control the buzzer volume from the 
                Control Panel/Modem/Properties/Speaker Volume.

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How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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