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RECOVERY PROCEDURES IF YOU ENCOUNTER "BLOCK ERASE ERROR 27" DURING THE FLASH
PROCEDURE FOR THE 3/13/98 CODE REVISION.
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STEPS:
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1. Try flashing the modem back with the 1/23/96 (12396.EXE) file. This file
was self-extracted when you ran the USRSDL.EXE file.
2. If step one fails, power the modem off and set dips switches as follows:
EXTERNAL MODEMS INTERNAL MODEMS
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1 - ON 1 - ON
5 - ON 5 - ON
10 - ON 7 - ON
All other dip switches should be OFF 10 - ON
All other dips should be OFF
3. Power modem back on and start flash procedure again. If the flash back is
successful you will still need to send the modem in for warranty repair at
your convenience.
*** If steps 2 & 3 fail you will need to contact US Robotics Courier Support
at 800-550-7800 and select Option 3 when prompted for a Service Repair
Order(SRO).
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.