MDP3858-(U/E/A) Data+Fax PCI Modem
MDP3858(V/SP)-(U/E/A) Voice+Data+Fax PCI Modem
IMPORTANT NOTES
===============
A. FEATURES.
B. WIN98 INSTALLATION.
C. WIN95 OSR2 INSTALLATION.
D. WIN95 & WIN95 SR1 INSTALLATION.
E. WIN NT4.0 INSTALLATION.
F. TRIO COMMUNICATION SUITE INSTALLATION.
G. HOW TO USE THE SPEAKERPHONE FEATURE ?
H. HOW TO RECORD YOUR OWN GREETING ?
I. WHAT IS TAD ?
J. UNIMODEM DRIVERS.
K. HOW TO USE THE SET AUDIO UTILITY ?
(Applicable to MDP3858 SP Modems ONLY)
L. HOW TO INSTALL FAX IN WIN98 ?
M. WIN98 RELATED ISSUE.
N. HOW TO UNINSTALL MODEM ?
O. TROUBLESHOOTING.
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A. FEATURES
============
MDP3858 Series Modems (U/E/A/V-U/V-E/V-A/SP-U/SP-E/SP-A) is featured to
support Voice and SpeakerPhone under TAPI mode ONLY. It does not support
under Non-TAPI mode.
For more information on TAPI, please visit Microsoft Website.
1. The SpeakerPhone feature of this product also works with sound card and
TAD connector. A proper TAD cable connecting the modem and the sound
card through the TAD connectors.
2. The Voice feature of this product is supported through the Answering
Machine. (Playback of greeting message will be heard by the remote end)
3. Playing of recorded messages requires a sound card.
4. This product is compatible to any Windows 95 platform. It is not meant
for Windows 3.x and DOS platform.
5. This product is compatible to Windows NT 4.0. Modem only supports Data
and Fax capabilities. All voice features are not supported.
6. Silent Detection is currently not supported in this release.
7. The AT Command Instructions Set for the Modem hardware is available in
Microsoft Word format (filename:ATCOMSET.DOC). This file will be copied
into your \WINDOWS subdirectory.
8. This product supports output set to buzzer and speaker. Selection can
be made through SET AUDIO utility (setaudio.exe / audioset.exe) found
copied into the Windows/ root directory. Information provided by the
utility can be found in the SETAUDIO.TXT file in Windows/ root.
(Applicable to MDP3858 SP Modems ONLY)
9. Windows Dos Terminal Emulation is supported. Due to the PCI way of
assigning IRQ to the Modem, please do not use old DOS applications in
WIN95 Dos Emulation Box. Try to use Up-To-Date DOS applications such as
PROCOMM PLUS - Version 2.0 etc. To setup DOS Box support, please check
the DOS Support Box under Modem Properties for this feature.
10. MDP3858 Modems is bundled with application software to support user. To
ensure smooth installation, it is required to insert the "Multimedia
Communication Suite" CD which is followed by a Pop-Up Menu to ease all
possible installation.
11. Microphone Jack
This is for the purpose of connecting the microphone into it. Using
the microphone, you can speak to your friends.
12. Line Jack
The line out actually allows you to connect your speaker to it; to
listen to the handshaking sound of the modem. Alternatively, you can
connect he minijack provided from the Line Out of the modem to the Line
In of the sound card. This case, you will only need to connect the
microphone to the mic in of the sound card, unless on exceptional cases.
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B. WIN98 INSTALLATION
======================
Installation of modem drivers in Win98 is similar to Win95. Note that
Unimodem Drivers are not required for Win98.
1. Windows 98 will automatically detect "PCI Serial Controller". Click
"Next" to continue.
2. Insert the "Multimedia Communication Suite" CD / Installation Diskette
provided into the Cdrom Drive and Floppy Drive.
3. Select "Search for the best drivers for your device. (Recommended)" and
click "Next" to continue.
4. Enable "CD-Rom drive" selection and click "Next" to continue.
5. Modem Driver will be found on the "Multimedia Communication Suite" CD /
Installation. Click "Next" to continue.
6. Click "Finish" to complete modem installation.
7. System will then automatically load all the necessary drivers and files
needed.
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C. WIN95 OSR2 INSTALLATION
===========================
1. Windows 95 will automatically detect "PCI Serial Controller". Click
"Next" to continue in the "Upgrade Driver Wizard" dialog box.
2. Insert the "Multimedia Communication Suite" CD / Installation Diskette
provided into the Cdrom Drive and Floppy Drive.
3. Click "Next" and the system will search for an updated driver.
4. Click "Finish" to use the updated driver.
5. Click "Ok" when prompted to insert the installation disk.
6. Change path to D:\ / "A:\"/"B:\" and click OK.
7. System will then automatically load all the necessary drivers and files
needed.
8. You will be prompted to restart. Click "Yes" to complete modem
installation.
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D. WIN95 & WIN95 SR1 INSTALLATION
==================================
1. Windows 95 will automatically detect the PCI Modem and displays the
"New Hardware Found" dialog box.
2. Insert the "Multimedia Communication Suite" CD / Installation Diskette
provided into the Cdrom Drive and Floppy Drive.
3. Select the "Driver from disk provided by Hardware manufacturer option"
and click OK.
4. Type the Drive, eg. "D:\" or "A:\"/"B:\" (where your Cdrom Drive and
Floppy Drive is assigned) in the combo box and click OK.
For Win95 SR1, type the Drive, eg. "D:\Win9X" or "A:\"/"B:\" (where
your Cdrom Drive and Floppy Drive is assigned) in the combo box and
click OK. To determine system using Win95 SR1, proceed to Control Panel
/ System Properties. You will see "Microsoft Windows 95 4.00.950a".
After loading the PCI modem device, if you encounter resource conflicts
(especially when there are non-Plug & Play adaptors installed in your
system), please follow the steps below to alter the resource configuration :
1. Go to Control Panel - System - Device Manager and click on "Modem".
2. Choose the modem device and click on "Properties". You can change the
settings to resolve the conflict device.
For further details, please refer to Trouble-shooting section in Windows
95.
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E. WIN NT4.0 INSTALLATIO
=========================
When running in Windows NT environment, take note that modem only supports
Data and Fax features. Speakerphone and Voice features are not supported.
1. Start Windows NT.
2. Insert the Installation Disk / CD into the floppy drive A/B or Cdrom
Drive.
3. Type "A:\SETUP.EXE" when inserting Installation Disk OR
Type "D:\Winnt" and "Browse" to the model of your Modem and run
"SETUP.EXE".
4. Click the "Next" button and select the "Product Name" from the "Modem
Board Installation Wizard".
5. Follow any on-screen instructions to complete the software installation.
6. Restart your system after the installation.
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F. TRIO COMMUNICATION SUITE INSTALLATION
=========================================
1. MDP3858 Series Modems comes with Trio Communication Suite 5.3 in the
Multimedia CD.
2. Insert the "Multimedia Communication Suite" CD.
3. User Friendly Menu will guide you through the installation.
4. At "TCS 5.3 System Test", select "Run Complete Modem Test" to complete
installation under TAPI mode.
Note : For additional information on Trio Software, please refer to CD at
\Trio\TDFV53\relnotes.txt.
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G. HOW TO USE THE SPEAKERPHONE FEATURE?
========================================
1. Make sure you have a sound card properly installed in the system.
2. Locate the TAD connector of your sound card and the modem.
3. Connect these TAD connectors using a TAD cable.
4. Connect your Microphone to the MIC-In jack of your sound card.
5. Connect your Speakers to the Line-Out/Speaker-Out of your sound card.
6. Run Trio Communications application, and speakerphone feature should be
ready.
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H. HOW TO RECORD YOUR OWN GREETING?
====================================
The Trio Communications application comes with default greeting messages.
To customize or record own personal greeting message, follow the steps
below :
1. Go to Trio Communications' "MediaPlayer" and create a new voice file.
2. Select "TrioVoice (DFV), Low Compression".
3. Proceed to record your new voice file.
4. Save this file under \DataFax\Data\Voice\Wave of your harddisk.
5. Exit and go to Trio Communications' Main menu.
6. Go to "Answering Machine Example" icon and select "Answering
Machine".
7. Use the pull-down menu and select the file you recorded/saved.
With the above steps, your Trio Communications application is personalize to
your own greeting message.
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I. WHAT IS A TAD?
==================
TAD stands for Telephone Answering Device. Most modems and sound cards
nowadays comes with a built-in TAD connector. Reasons are as follows :
1. It establishes a link between the sound card and the modem internally.
2. It allows user to leave the Microphone connection on the sound card,
while the same Microphone can be use during speakerphone conversation.
3. It allows user to leave the Speaker connection on the sound card, while
the same Speakers can be use for any modem audio output.
MODEM TAD PIN CONFIGURATION
===========================
PIN 1 --- Line-Out to Sound card
PIN 2 --- Ground
PIN 3 --- Not Used
PIN 4 --- MIC-In from Sound Card
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J. UNIMODEM DRIVERS INSTALLATION
=================================
Unimodem drivers are to be installed to ensure that voice feature is supported
by the modem. Unimodem is only to be installed in Win95, Win95 SR1 and Win95
SR2 environment.
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K. HOW TO USE THE SET AUDIO UTILITY?
=====================================
Product comes with Buzzer and Voice output feature. Both features can be
selected through the SETAUDIO.EXE utility found in the Windows/ root
directory. (Applicable to MDP3858 SP Modems ONLY)
Note : For Europe, MDP3858SP-E, run setaudio.exe.
For US/Others, MDP3858SP-U, run audioset.exe.
For Australia, MDP3858SP-A, run ausetaud.exe.
HOW TO SET OUTPUT TO BUZZER?
1. From Windows 95 Start button, go for Run and Browse to Windows
directory.
2. Run "setaudio.exe" or "audioset.exe" file in the directory. (Refer to
Setaudio.txt on which file to run for the specific model.)
3. From drop-down menu, select " Buzzer (Internal) " and OK.
HOW TO SET OUTPUT TO SPEAKER?
1. From Windows 95 Start button, go for Run and Browse to Windows
directory.
2. Run "setaudio.exe" or "audioset.exe" file in the directory. (Refer to
Setaudio.txt on which file to run for the specific model.)
3. From drop-down menu, select " Line-Out (External/Sound Card) " and OK.
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L. How to install Microsoft Fax in Windows 98?
===============================================
If you are staying in US, go to directory D:\Tools\oldwin95\message\us in
Windows 98 installation CD. For other countries go to
D:\Tools\oldwin95\message\intl
1. First run wms.exe under the directory to install Microsoft Messaging.
2. Next run awfax.exe under the same directory to install Microsoft Fax.
For further information on Microsoft Messaging and Microsoft Fax, read
wms-fax.txt under the same directory in Windows 98 CD.
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M. WIN98 RELATED ISSUE.
============================
User may encounter problem such as modem cannot dial out under Windows 98.
Please close all modem applications and restart the Windows. Make sure you
have connected the Phone Line before re-running the application again.
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N. HOW TO UNINSTALL MODEM?
===========================
Product is installed with Uninstall Program allowing user to remove modem
completely from the system. To perform an un-installation, proceed to
Control Panel / Add/Remove Program icon.
To complete, you need to remove both "MDP3858 PCI Modem" and "MDP3858 PCI
Modem Files".
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O. TROUBLESHOOTING
===================
If you encounter message "Windows was unable to locate a ...." while
installing the modem or unable to detect modem, please cancel your
installation. Proceed to Control Panel to check for any unconfigured
devices. You may see "Other Devices" displaying "!PCI Serial Controller".
Remove it. Power down your system. Switch ON your system and press "F8".
Select "Step-by-step confirmation" option and press "Esc" to abort from all
settings. Run the following accordingly:
Run purepepr.bat when using MDP3858SP-U modem.
Run perepepr.bat when using MDP3858SP-E modem.
Run parepepr.bat when using MDP3858SP-A modem.
Run vurepepr.bat when using MDP3858V-U modem.
Run verepepr.bat when using MDP3858V-E modem.
Run varepepr.bat when using MDP3858V-A modem.
Run uurepepr.bat when using MDP3858-U modem.
Run eerepepr.bat when using MDP3858-E modem.
Run aarepepr.bat when using MDP3858-A modem.
from C:\Windows\ directory OR
Run pupepr.bat when using MDP3858SP-U modem.
Run pepepr.bat when using MDP3858SP-E modem.
Run papepr.bat when using MDP3858SP-A modem.
Run vupepr.bat when using MDP3858V-U modem.
Run vepepr.bat when using MDP3858V-E modem.
Run vapepr.bat when using MDP3858V-A modem.
Run uupepr.bat when using MDP3858-U modem.
Run eepepr.bat when using MDP3858-E modem.
Run aapepr.bat when using MDP3858-A modem.
from "Multimedia Communication Suite Installation CD" root directory.
Your modem is ready to be installed in Win95 and Win98.
If you encounter some resource conflicts after loading the modem device,
please refer to Trouble-shooting section in Windows 95 for further details.
***********************************************************
* In case you encounter any problem with our products, *
* please quote the following model(s) when calling our *
* Technical Support : *
* MDP3858 Modem *
***********************************************************
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Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.