Problem reporting form for Viper Pro Video and Viper SE Windows 95 driver. November 1995 Complete the problem report form and send it to Diamond Multimedia Systems. Please fill out the form as complete as possible. FAX TO: 408-325-7171 SUBJECT: Win95 Problem Report or Mail: Win95 Problem Report (Tech Support) Diamond Multimedia Systems, Inc. 2880 Junction Avenue San Jose, CA 95134-1922 Please include your e-mail address as this is our best reply method. ========================================================================= WINDOWS 95 PROBLEM REPORT 1. TODAY'S DATE ___________________________ YOUR NAME ___________________________ YOUR AFFILIATION: COMPANY NAME ___________________________ ___ OEM & DISTRIBUTOR PHONE NO. ___________________________ ___ BETA TESTER FAX NO. ___________________________ ___ END USER E-MAIL ADDR. ___________________________ ___ OTHER __________ 2. BRIEF DESCRIPTION (80 CHARACTERS OR LESS) _______________________________________________________________________ _______________________________________________________________________ 3. DRIVER VERSION (OR BBS FILE NAME) _________________________ 4. APPLICATION AND VERSION ____________________ _______ 5. BOARD CONFIGURATION * VIDEO CARD NAME _________________________ * BUS TYPE (VLB or PCI) ________ * IC REVISION ______ 3 OR 4 CHARACTERS STAMPED ON TOP OF GRAPHICS CHIP JUST BELOW THE DEVICE NUMBER. EXAMPLES: N4D, P2E, K2E, N4C, ETC. * RAMDAC (BT485/IBM=BLUE CHIP) ____________ * VIDEO BIOS VERSION ____________ MARKED ON THE TOP OF ROM. ALSO DISPLAYED AT BEGINNING OF SYSTEM BOOT. EX: BIOS VERSION 1.05 6. DISPLAY RESOLUTIONS ___ ALL ___ 640 X 480 ___ 800 X 600 ___ OTHER ___ 1024 X 768 ___ 1152 X 900 ___ 1280 X 1024 7. COLOR DEPTH ___ ALL ___ 8 BITS/PIXEL ___ 16 BITS/PIXEL ___ 24 BITS/PIXEL ___ 32 BITS/PIXEL 8. DESCRIBE (WITH AS MUCH DETAIL AS NEEDED) THE STEPS REQUIRED TO MAKE THIS PROBLEM OCCUR. PROVIDE SUPPORT MATERIALS OR SOFTWARE TO ENABLE US TO CAUSE THE PROBLEM. _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ 9. DESCRIBE ANYTHING YOU LIKE ABOUT THE TESTING YOU HAVE ALREADY PERFORMED. THIS MIGHT INCLUDE KNOWN WORKING CASES, OR CONFIGURATION SETTINGS YOU NOTICED THAT AFFECT THE PROBLEM. _____________________________________________________________ _____________________________________________________________Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.