Netelligent Ethernet and Fast Ethernet PCI Controllers Installation Guide First Edition (June 1997) Part Number 292858-001 Copyright 1997 Compaq Computer Corporation. All rights reserved. Compaq registered U.S. Patent and Trademark Office. Netelligent is a trademark of Compaq Computer Corporation. Windows is a registered trademark of Microsoft Corporation. NOTICE The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement. Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Contents Chapter 1 Introduction Package Contents 5 Online Documentation 5 Online Support Services 6 Chapter 2 Hardware Installation Installing the Controller 9 Chapter 3 Configuring the Controller Configuring with NICStart 13 Troubleshooting 15 Installing the Driver 15 Appendix A Hardware Specifications 16 Appendix B Regulatory Notices 19 Chapter 1 Introduction The Netelligent 10 and 10/100 Ethernet PCI controllers make use of the 32-bit local bus interface of a PCI slot to connect to 10 or 100Mb/s Ethernet networks running over UTP or coaxial cabling. They are bus-mastering controllers that conform to the Peripheral Component Interconnect (PCI) Local Bus Specification, and they all feature auto-sensing drivers, full software configurability, bracket-mounted LEDs for easy monitoring, and full-duplex support. The members of this product family are: * Netelligent 10/100 TX PCI UTP Controller for 10Base-T and 100Base-TX networks (#169845) * Netelligent 10 T PCI UTP Controller for 10Base-T networks (#242500) * Netelligent 10 T/2 PCI UTP/Coax Controller for 10Base-T and 10Base-2 networks (#292856) * Netelligent Dual 10/100 TX PCI UTP Controller for 10Base-T and 100Base-TX networks (#245559) Package Contents Your Netelligent Controller package should contain these items: * Netelligent Ethernet PCI Controller, enclosed in an anti-static bag. * Sealed envelope containing 3.5-inch diskettes. * One copy of this manual, the Netelligent Ethernet and Fast Ethernet PCI Controllers Installation Guide. * Two inserts: Product Quality Statements and Limited Warranty Attachment. Online Documentation This guide contains all the information you need to install your controller. Online documentation for installing the controller drivers is included on the driver diskette. The README.TXT in each diskette's root directory locates the information you need to install and configure the drivers, as well as the most recent product release information. Online Support Services In addition to contacting your authorized dealer, reseller, or service provider, you can reach Compaq through numerous electronic services: * Internet Mail Allows you to submit technical questions directly to Compaq Technical Support. Send e-mail to support@compaq.com * World Wide Web Web site access to support information, documentation, and press releases. Through your browser, go to http://www.compaq.com/support * FTP Internet Site Allows you to download SoftPaq software files. Through your browser or FTP utility, go to ftp.compaq.com * Compaq Forum on CompuServe Online service that supports communication between Compaq, resellers, and users. Download software, documentation, and press releases. Log in to CompuServe and enter GO COMPAQ * Compaq QuickFind Technical database on CD-ROM. Contains SoftPaq files, service advisories, product bulletins, parts lists, upgrade charts; service and technical guides; and documentation. Purchase annual paid subscription through Compaq-authorized resellers, or call Compaq at 1-800-952-7689 for credit card purchases. * Compaq PaqFax Fax-based information retrieval system that provides product-specific information and documentation. Call 1-800-345-1518 (NA), Option 1 (PaqFax), and request a product catalog. When you receive it, call and order documents by code. * America Online Online service that provides access to general information and services. Log in and enter the navigation keyword COMPAQ. * Prodigy Online service that provides access to general information and services. Log in and use the JUMP navigation command with the keyword COMPAQ. Chapter 2 Hardware Installation This chapter identifies the components of the Netelligent 10 and 10/100 Ethernet PCI Controllers, and it also tells you how to install the controllers. Since the Ethernet PCI family of products complies with the PCI Plug and Play specification, the controller automatically configures itself when the machine is turned on. Before removing the cover of your computer, be sure to refer to the manufacturer's documentation for the proper method of installing controllers and safeguarding you from electrical shock. Installing the Controller Electrostatic Discharge Precautions A discharge of static electricity from a finger or other conductor can damage components on the controller. This can make the controller inoperable. To prevent electrostatic damage, follow these precautions: * Transport and store parts in static-safe containers. * Keep electrostatic-sensitive parts in their containers. Place parts on a grounded surface before removing them from their containers. * Avoid touching pins, leads, or circuitry. * Always properly ground yourself when touching a static-sensitive component or assembly. ----------------------------------------------------------------------- WARNING: To avoid personal injury and equipment damage, consult the safety information and user documentation provided with your equipment before attempting installation. Many PCs can produce hazardous energy levels. Do not remove enclosures or bypass the interlocks provided to control these hazards. To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching. ----------------------------------------------------------------------- 1. Remove your computer's cover. Observe the precautions above to avoid electric shock or static electric discharge. 2. Install the controller in an expansion slot in your computer. Make sure the controller fits snugly into the slot you have chosen and that it does not touch a controller installed in an adjacent slot. 3. Replace the computer's cover, and connect the controller's UTP or BNC cabling. Media selection is made automatically when you plug a cable into one of the connectors. 4. Restart the computer. If you want to use the Netelligent diagnostics utility and are running Windows 95, use the <F8> key, which takes you to a Windows boot menu. From there, select "Previous Version of DOS" or the Windows 95 "Command Prompt." 5. Using the diagnostics utility found on the diskette shipped with the Netelligent controller, start Diagnostics and run QuickCheck, which verifies that the controller components are functioning correctly. Chapter 3 Configuring the Controller The NICStart Configuration Utility presents complete configuration choices through a graphical interface. When powered up, PCI systems will automatically configure the Base I/O address and the Interrupt Request (IRQ) line for the controller. Other options (such as Line Speed) will be set by the driver. Note: Some PCI machines allow you to set a controller's IRQ line. If yours allows you to make this selection, make sure you select an IRQ line that is not being used by any ISA or EISA controllers installed in the machine. Most PCI controllers can share IRQs, but they cannot share IRQs with ISA or EISA controllers. (Consult your computer's documentation to determine if you can set the controller's IRQ line.) Configuring with NICStart You can use NICStart if you have one or more Compaq Netelligent Ethernet controllers installed in your system. NICStart will detect any additional controllers and prompt you to specify the controller being addressed. You can see which controller is being accessed by watching which LED lights during the Register test. Note: If you are already running NICStart, go to step 3. 1. Insert Disk 1 into the floppy drive, and reboot. 2. NICStart launches automatically. The main menu displays. 3. Select Configuration Utility. 4. A scrolling list presents all of the configuration options and their current settings. Use the arrow keys or your mouse to select an option, and click [Edit] to view the valid parameter settings for the option. 5. Use the arrow keys or your mouse to select a setting, and click [Save] to select it. Press <Esc> or click [Cancel] at any time to close the window. 6. When the Configuration Utility shows all the settings you want to use, click [Exit] to return to the main menu. 7. When you select Exit to quit NICStart, you will be prompted to reboot. Remove Disk 1 from the floppy drive and reboot your machine. Troubleshooting Use the following suggestions to deal with errors you may encounter during diagnostics testing: * If the computer contains both ISA and PCI buses, check for an IRQ or other resource conflict between devices on each. * Check that the controller is properly seated and is not touching any other controller. * Try moving the controller to another slot or another computer. If the problem persists, contact Compaq Technical Support; see page 2. Installing the Driver Each diskette's root directory contains README.TXT. This file reports the location of all driver documentation files and provides product release information. As directed by the README, you will find your specific driver installation instructions in that driver's subdirectory. For example, you will find documentation for the Novell NetWare server driver in the \NWSERVER directory, along with the NetWare server driver. Appendix A Hardware Specifications for: 10 T PCI UTP; 10 T/2 PCI UTP/Coax; 10/100 TX PCI UTP; Dual 10/100 TX PCI UTP Controllers ----------------------------------------------------------------------- Network Interface IEEE 802.3 (ISO/IEC 8802-3) CSMA/CD protocol Bus Data Interface 32-bit PCI bus-mastering Dimensions 10 T; 10 T/2; 10/100 TX 5.3L x 2.7H, inches (13.5L x 6.9H, centimeters) Dual 10/100 TX 6.3L x 4.2H, inches (16L x 10.7H, centimeters) Power 10 T 180mA @ +5V maximum 10 T/2 250mA @ +5V maximum; 135mA @ +12V maximum 10/100 TX 614mA @ +5V maximum Dual 10/100 TX 1.8A @ +5V typical Interrupts (IRQ) Supported Automatically allocated by system Connectors and Cabling: 10 T; 10/100 TX; Dual 10/100 TX RJ-45, 8-pin; 10Mb/s: Category 3, 4, or 5 UTP cable 22-26AWG, 100 Ohm @ 1MHz; 100Mb/s: Category 5 UTP cable 22-26AWG, 100 Ohm @ 1 MHz meeting EIA/TIA 568A or EIA/TIA 568B 10 T/2 BNC with "T" connectors; RG58 A/U 50 Ohm; 50 Ohm terminator Emissions and European Community Classifications 10 T; 10 T/2; 10/100 TX FCC Class B; EN55022 Class B; Canadian Class B digital apparatus; VCCI Class 1 and 2; CE-Compliant to both the EMC and Low Voltage Dual 10/100 TX FCC Class A; EN55022 Class A; Canadian Class A digital apparatus; VCCI Class 1 and 2; CE-Compliant to both the EMC and Low Voltage Directives Safety Classifications UL 1950 (ITE); CNL 950 (ITE); TUV EN60950:1992 Electromagnetic Immunity EN50082-1; IEC801-2 (ESD); IEC801-3 (Radiated Immunity); IEC801-4 (Fast Transient Burst) Temperature Range Operating: 0-55øC (32-131øF); Storage: -65-85øC (-85-185øF) Humidity (non-condensing) Operating: 10% to 90%; Storage: 5% to 95% Appendix B Regulatory Notices FCC Notice for Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense. FCC Notice for Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: * Reorient or relocate the receiving antenna. * Increase the separation between the equipment and receiver. * Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. * Consult the dealer or an experienced radio/television technician for help. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Canadian Notice / Avis Canadien This Class A/B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil num‚rique de la classe A/B respecte toutes les exigences du RŠglement sur le mat‚riel brouilleur du Canada. European Union (EU) Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms (in brackets are the equivalent international standards): * EN 55022 (CISPR 22) - Electromagnetic Interference * EN 50082-1 (IEC 801-2, IEC 801-3, IEC 801-4) - Electromagnetic Immunity * EN 60950 (IEC 950) - Product SafetyDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.