=====================================================================
=====================================================================
DisplayLink Software Release: External Release Note
Software Package: TU2-DVIV
Version: 4.4.11021.0
=====================================================================
=====================================================================
EXECUTIVE SUMMARY
This is the R4.4 Product Release. It has completed system test, both
in-house and externally. It is suitable for deployment to end-users.
DisplayLink Software Release 4.4 delivers the following features:
- Projector operation without reboot (POWR)
- Better interaction with Vista Transient Multi-monitor Manager (TMM)
- SDK for control of uninstallation
- Bug fixes.
Recommendations for use:
If using with more than one device, make sure each device is fully
installed and working before adding the next.
Minor issues can generally be resolved by
- detaching and reattaching the DisplayLink device
- changing the display mode via the DisplayLink GUI, or
- changing the display mode via Windows Display Properties.
On Vista WDDM (Aero and basic): DisplayLink software works closely
with the graphics card and there may be interoperability issues with
some graphics cards. If this happens,
(1) try to upgrade to the latest graphics drivers
(2) try to upgrade to latest DisplayLink software
(3) report the issue via your support channel
(4) if necessary, boot into Safe Mode and use Vista's Backup and
Restore Center to recover.
Video: video generally works using the most popular video players on
Vista WDDM aero. Video works in extend mode on XP. Video support is
limited in other configurations such as on Vista WDDM basic and in
mirror mode on XP.
=====================================================================
=====================================================================
A. Introduction
===============
This is the R4.4 Product Release. It has completed system test, both
in-house and externally. It is suitable for deployment to end-users.
B. Contents
===========
Executive Summary
A. Introduction
B. Contents
C. New Features
D. Note on Vista Modes
E. How to Install
F. How to Use
G. Supported Operating Systems
H. PC Minimum Specifications
I. Language Support
J. Supported Hardware
K. Summary of Software State and Issues - Vista WDDM
K1. Vista WDDM graphics card support
K2. Normal use
K3. Video players, rendering technologies and applications
K4. Installer and auto-update function
L. Summary of Software State and Issues - Vista XDDM, XP, 2K
L1. Normal use
L2. Video players, rendering technologies and applications
L3. Installer and auto-update function
C. New Features
===============
New features in R4.4 are:
- Projector operation without reboot (POWR)
- Better interaction with Vista Transient Multi-monitor Manager (TMM)
- SDK for control of uninstallation
- Bug fixes.
Projector operation without reboot (POWR)
-----------------------------------------
This feature is available in some customer packages.
It provides a restricted mirror-only mode after install / upgrade
and before the associated reboot. This can be helpful for users
attaching to a projector for the first time.
There are some limitations in reduced-functionality mode:
- only mirror mode is supported; no extend option is available
- performance is reduced compared to normal operation
- rotation is not supported
- logon screens are not mirrored. The software is functional only
within a logged-on user session.
Better interaction with Vista Transient Multi-monitor Manager (TMM)
-------------------------------------------------------------------
The Transient Multi-monitor Manager (TMM) on Windows Vista detects
newly attached monitors and configures their mode. DisplayLink software
also watches for newly attached DisplayLink screens and configures
their mode. The two programs can interact badly with each other.
With R4.4 software, the TMM settings work when there are no DisplayLink
screens attached. DisplayLink software manages all screens when there
are DisplayLink screens attached.
Users who attach a screen via the VGA or DVI port on their laptop
will need to disconnect any DisplayLink screens, to use TMM to
configure the screen.
SDK for control of uninstallation
---------------------------------
Some customers of DisplayLink bundle the DisplayLink installer /
uninstaller in their own installer. This feature allows such
customers to better control the uninstallation operation.
Bug fixes
---------
The following improvements have been made since R4.3 Maintenance
Release 3 (4.3.9881):
Always use correct display mode at first connect. (2554)
Ensure that the monitor's preferred mode is used, in the situation
where the DisplayLink device was first attached without a monitor
present. (2699)
Improve handling of resume from hibernation in the case where several
screens are attached (2743, 2804)
Fix problem that caused a DisplayLink screen to become disabled after
log off / log on. (2735)
Display suitable error message if cannot install/uninstall because user
has insufficient privileges and UAC is off. (2514, 2762)
Allow limited users who can elevate privilege using UAC to install /
uninstall (2845, 2846)
Allow installation by administrator who is not mentioned in the
Administrators group. (2788)
Fix occasional problem where a USB disconnect during connect caused the
DisplayLink screen to offer a single display mode. (2445)
Fix problem that could cause the DisplayLink systray icon to animate
indefinitely and the screen to fail to come on, at first attach
after reboot. (2621)
Fix unhelpful user message "property.CORENOTINSTALLEDERROR" (2824)
Fix corrupt VGA screen after returning from monitor power save with
DisplayLink screen primary (2664)
Updated some SDK documentation (2830)
Fixed a problem in Vista XDDM mode, where unplug / plug of a
DisplayLink screen could cause the PC to restart (2866)
D. Note on Vista Modes
======================
Normally, Vista is in WDDM mode. In this mode, Vista graphics drivers
are used, and the Vista Aero Glass and Vista Basic looks are available.
Vista PCs whose graphics drivers are not Vista ones run in XDDM mode.
In this mode, the Aero Glass look is not available. PCs that were
upgraded from XP to Vista and PCs with low-end graphics cards run in
XDDM mode.
DisplayLink software supports both modes in different ways, and the
level of support and issues are different in the two cases.
E. How to Install
=================
Important note: users who have v3.x âUSB Display Adapterâ software
installed in Add/Remove Programs must uninstall it before installing
this release. Devices using v3.x software will continue working after
this release is installed.
Important note: if you are installing several devices, make sure that
each is fully installed and showing an image before attaching the next.
Software-first install
----------------------
- Unzip the release package
- Run âsetup.exeâ
- Once installation is complete, attach a DisplayLink device / screen
to the PC and wait for it to come up.
Hardware-first install from release package (.zip)
--------------------------------------------------
- Unzip the release package to a convenient place,
- Connect the DisplayLink device
- Point the âNew Hardware Foundâ wizard at the unzipped release
package.
Hardware-first install from CD
------------------------------
- Put the CD into the PC's drive
- Connect the DisplayLink device / screen
- Point the âNew Hardware Foundâ wizard at the CD drive.
Uninstalling the Release
------------------------
- Go to âAdd or Remove Programsâ dialog box (XP or 2K)
- Go to 'Uninstall a Program' or 'Programs and Features' dialog box
(Vista)
- Select the customer product you installed
- Choose âRemoveâ.
F. How to Use
=============
DisplayLink screens can run in three modes:
- extend mode: the screen is part of the extended desktop
- mirror mode: the screen copies the contents of the primary screen
- off mode: the screen is black.
Display modes can be controlled through the DisplayLink GUI (DL-GUI)
and through the Windows Display Properties dialog box (WDP).
DL-GUI
------
This is an icon in the systray that looks like a monitor. Click on the
icon to bring up the menu. You can control
- screen resolution
- colour quality
- rotation
- mode (extend, mirror, off)
- extend position (right, left, above, below)
- auto-update configuration
- manual check for newer software.
WDP
---
To open WDP on XP / 2K
- right-click on the desktop
- select 'Properties' from the context menu
- go to the Settings tab
To open WDP on Vista
- right-click on the desktop
- select 'Personalize' from the context menu
- click on Display Settings link
To open WDP from DL-GUI
- bring up the DL-GUI menu
- click 'Advanced...'
With WDP you can control
- screen resolution
- colour quality
- extend position
- primary screen
- refresh rate
- whether the device is enabled (= part of the extended desktop)
or not (= mirror or off mode).
G. Supported Operating Systems
==============================
This release supports the following operating systems:
- Windows 2000 SP4
- Windows XP SP2
- Windows XP SP3
- Windows Vista SP1
64 bit operating systems are not supported.
H. PC Minimum Specifications
============================
The minimum hardware requirements for the PC are:
- PC with 1.2 GHz or higher processor clock speed, with an Intel
Core 2 Duo or equivalent power CPU.
- 512 megabytes (MB) of RAM for a single attached screen, 1 gigabyte
(GB) of RAM for two attached screens, more for more attached screens.
- At least one USB 2.0 port
- 30 megabytes (MB) of free disk space
- Computer screen for use with the DisplayLink device, if it is not
integrated.
- CD-ROM or DVD drive if installing from CD.
I. Language Support
===================
DisplayLink software is localised in the following languages:
- English
- French
- German
- Dutch
- Italian
- Spanish
- Portuguese
- Polish
- Hungarian
- Russian
- Traditional Chinese
- Simplified Chinese
- Japanese
- Korean
J. Supported Hardware
=====================
- Certified DL120 / DL160 devices are supported.
- Earlier devices are supported for backwards compatibility.
- DL1x5 sample devices are supported, but R4.3 software does not
fully exploit their capabilities.
Each install package supports a range of hardware variants:
- DisplayLink Early Access supports all DisplayLink internal USB
devices and internal Ethernet devices but no customer branded devices.
Ethernet devices require running a separate configuration application.
- Customer branded releases only support the customer allocated Product
IDs (PIDs).
This package supports up to 6 devices with these PIDS:
USB_015E: TRENDnet TU2-DVIV Display Adapter
K. Summary of Software State and Issues - Vista WDDM
====================================================
K1. Vista WDDM graphics card support
------------------------------------
Because of restrictions in Vista WDDM support for graphics cards, the
DisplayLink software works closely with the graphics drivers for
the PC's graphics card. We support interworking with single graphics
cards from Intel, ATI, Nvidia and Via. We have interoperability
tested against a representative selection of each of these cards, and
continue to expand our test coverage in this area.
We cannot exclude severe problems in the case of graphics cards or
driver versions that have not been interoperability tested with
DisplayLink software. Should such problems arise,
- First, upgrade to the latest graphics drivers for your PC. Latest
drivers can be found on the PC manufacturer's or graphics card
manufacturer's website.
- Second, upgrade to the latest DisplayLink software available for
your device. Use 'Check now...' from the DisplayLink GUI to find and
download latest software.
- If this does not help, please inform your DisplayLink device
manufacturer's support line. Please give these details:
+ PC make, CPU and memory
+ graphics card make, model and driver version.
Known issues - general
DisplayLink screens are not supported on systems with two graphics
cards used simultaneously (supporting separate screens, or in SLi or
Crossfire configuration). (1704)
On Vista WDDM, TMM does not kick in when DisplayLink screens are
attached. It works normally when no DisplayLink screens are
attached. (2569)
Known issues - Intel graphics
Some older versions of Intel graphics drivers will cause corruption on
the Nivo screen. The solution is to upgrade them to version
7.14.10.1111 or later. This is with Vista WDDM. (2164)
Users of Vista WDDM with Intel graphics should exercise caution if
using two or more DisplayLink screens at a time. Very occasionally,
mode changes or detach/reattach of two Nivos at once has been observed
to cause a complete machine lock-up. (2264)
Known issues - ATI graphics
The ATI Catalyst Control Center is a tool provided by ATI to control
ATI graphics cards. In the presence of DisplayLink attached screens,
some parts of the tool, such as its adjustments submenu, do not work.
This is on all OSes. (1596)
Some versions of the ATI Catalyst Control Center crash in the
presence of DisplayLink software. This has been observed with versions
since ATI driver version 8.360. This can cause problems when a
screen is attached to the PC. To work around the problem, uninstall the
ATI Catalyst Control Center.
Known issues - Nvidia graphics
With Vista, a maximum of four DisplayLink screens are supported on
machines with Nvidia graphics. In certain rare cases, exceeding this
has been seen to cause repeated serious crashes. (1781)
On Vista WDDM, older versions of Nvidia drivers with versions prior to
7.15.11.146 can behave badly in the presence of DisplayLink software.
For instance they can cause blue screens when applications are
maximised on DisplayLink screens. Also, if DisplayLink devices are
attached or detached during restart, it may be necessary to press the
reset button on the PC to restore normal functioning. (2119)
K2. Normal use
--------------
System behaviour with up to six DisplayLink attached screens has
been well tested. Testing covers plug/unplug, mode changes, playing
video, hibernate, sleep/standby, multiple users, different user rights,
attached screen as primary screen, attached screen as only screen,
and other aspects.
There are many minor issues. General recommendations if something
goes wrong:
- detach then reattach the DisplayLink device's USB cable
- change display settings using DL-GUI
- change display settings using WDP.
Known issues - hibernate / sleep / monitor power save / screensavers
On Vista, very occasionally, DisplayLink devices fail to resume from
hibernation or sleep. This is due to issues in the Vista USB subsystem.
Hotfix http://support.microsoft.com/kb/941600 should help. This is
believed to be fixed in Vista Service Pack 1. (2126)
On Vista WDDM, DisplayLink attached screens can be slow when resuming
from hibernation or sleep. This is a Vista problem and is believed to
be improved in Vista Service Pack 1. (2165)
On all OSes, the desktop background is occasionally missing after
restart or after resume from sleep or hibernation. The screens are
still usable, and the background can be set again to the desired
picture. (2154, 2072)
On all OSes, detaching or attaching DisplayLink attached screens while
a screensaver is running may cause strange effects. Sometimes it is
necessary to detach and reattach the DisplayLink attached screen after
exiting the screensaver. (1984)
3D screensavers do not run well on DisplayLink devices and can cause
flicker. This is on all OSes. (1150, 1177)
If devices are detached from the PC before going into standby, then
reattached during standby, very occasionally they may not resume when
the PC comes out of standby. If this happens, detach and reattach the
devices to make them work again. (1492)
Known issues - other
In PowerPoint, the "Display slide show on:" menu has a bug which means
that it does not work when there are gaps in the numbering of enabled
displays (as shown in WDP). Users of PowerPoint 2007 can get round this
by using "Show presentation on:" in the ribbon, rather than the "Set
up slide show" box. (2337)
Vista WDDM: it's best to avoid switching between 32 bit and 16 bit
colour quality on DisplayLink attached screens. Occasionally, this
causes the DisplayLink screen to stop working. Detach and reattach it
to get it to work again. Very occasionally, this has caused a complete
machine lock-up. (2070, 2260)
On Vista WDDM, if a DisplayLink screen is primary, it is not possible
for another DisplayLink screen to mirror it. (1870)
CRT monitors may show speckles at very high resolutions. This is
because the DisplayLink device cannot always support the high pixel
clock required with high CRT refresh rates. (2155)
After a reboot, the numbers used in Windows Display Properties to
identify the attached screens may change. This is normal. (596)
On Vista WDDM, when using the DisplayLink GUI to set rotation,
occasionally the screen rotation will fail to match the GUI's rotation
setting. To fix this, apply the setting again, or detach and reattach
the DisplayLink screen. (2186)
K3. Video players, rendering technologies and applications
----------------------------------------------------------
On Vista WDDM Aero, video playing largely works. Video playing and
rendering using hardware overlays is not supported. The following
players work:
- Windows Media Player 11
(www.microsoft.com/windows/windowsmedia/default.mspx)
- WinDVD 8 (www.intervideo.com)
- PowerDVD 7 (www.cyberlink.com)
- RealPlayer 11 (www.real.com).
This table shows what rendering interfaces are supported:
Interface Supported on Vista WDDM Aero?
DxVA Yes, if supported by the GPU
D3D Yes, but not if the DisplayLink screen is primary
DirectDraw Yes
OpenGL Yes, but not full screen, windowed only
GDI+ Yes, but not full screen, windowed only
On Vista WDDM Basic, video is not supported. It may work in some
cases but exhibits poor performance. It may stop working after an
update from Windows Update that affects the graphics subsystem. (2028)
On all platforms, depending on the player, there may be problems if
the video window is moved between screens while video is running. It
may be necessary to close and restart the video player.
With Vista WDDM, on some lower-spec PCs, videos on DisplayLink attached
screens pause frequently for several seconds at a time. This is because
there is insufficient system performance to display video smoothly.
(1798)
Known issues - general
Don't change the display mode, position or arrangement of attached
screens while a video is running. This usually confuses the video
player and the video may stop playing. (1982)
On Vista WDDM, video players sometimes use hardware overlays to display
video. DisplayLink software does not support hardware overlays and
these videos do not display on DisplayLink screens. Examples: PowerDVD
7 uses overlays when playing DVDs and so cannot display DVDs on
DisplayLink screens. vlc can be configured to use overlays and will not
work on DisplayLink screens if so configured. (1807)
On Vista WDDM, some graphics-intensive applications use the GDI or
OpenGL interfaces. On DisplayLink attached screens, such applications
can display in a window but not full screen. Examples of such
applications are Starcraft, Quake 3. Also, video players such as
Windows Media Player, WinDVD fail to play in full screen mode on
DisplayLink screens on some PCs. (1655, 2134)
On Vista WDDM, applications such as games that use Direct3D will not
display on a DisplayLink attached screen that is set to primary. (1815)
Some players, including Windows Media Player, do not play well on
DisplayLink attached screens which are set as primary. (2084)
Known issues with specific players and applications
On Vista WDDM, if Windows Media Player is moved to the DisplayLink
screen and is then made full-screen, the screen blanks. To get out of
this situation, either double click on the blank screen and the player
window is restored to non-full screen mode, or right click on the blank
screen to invoke the player context menu and select exit full screen.
(2032)
Skype video is believed to be unreliable with Vista. It may cause
crashes.
On Vista WDDM, if WinDVD is asked to play High-Definition content on a
DisplayLink screen, the content will not display and the player may
crash. This is because the player uses hardware overlays, which are not
supported by DisplayLink software. (1986)
On Vista WDDM, if PowerDVD 7 is playing video on a DisplayLink attached
screen, and if the screen is rotated, then PowerDVD 7 crashes. The
workaround is to apply rotation to the screen before launching PowerDVD
7. (2013)
On Vista WDDM, a problem has been observed playing a Blu-ray disk. When
two DisplayLink screens were attached, and a Blu-ray disk was inserted,
the directly attached screen froze. To avoid this problem, ensure that
only one DisplayLink screen is attached when attempting to play a
Blu-ray disk. (2637)
K4. Installer and Auto-update function
--------------------------------------
The installer and auto-update function work on all supported operating
systems, both hardware-first and software-first. USB drivers have been
signed.
Known issues
Do not attach two new DisplayLink devices at once as software for one
of them may fail to install. Instead, fully install one device and see
it working before attaching a second device. (2022)
On Vista WDDM, the machine may drop to basic mode when a new
DisplayLink screen is connected. This is because of Vista's normal
performance calculation when new screens are attached. Aero mode can be
restored through Control Panel -> Windows Colour and Appearance -> Open
classic appearance properties for more colour options -> Windows Aero.
(2069)
If you attach a new DisplayLink device, allow software to start
installing, then cancel the install part way through, hardware-first
install may no longer work. To complete the install, it may be
necessary to run setup.exe directly. (1573)
Virus checkers set to very high security may prevent the installer
from running. They should be set to lower security during installation
and restored to high security once installation is complete. (935)
When installing, make sure that only a single user is logged into the
PC. That user needs administrator privileges. (1112)
On PCs where vbscript.dll is not registered with the DLLServer, the
DisplayLink installer cannot run. (1824)
AutoUpdate dialogs and menus are not yet localised in Hungarian,
Portuguese and Traditional Chinese. Other languages are complete.
L. Summary of Software State and Issues - Vista XDDM, XP, 2K
============================================================
L1. Normal use
--------------
System behaviour with up to six DisplayLink attached screens has
been well tested. Testing covers plug/unplug, mode changes, playing
video, hibernate, sleep/standby, multiple users, different user rights,
attached screen as primary screen, attached screen as only screen,
and other aspects.
There are many annoyances and intermittent issues. General
recommendations when something goes wrong:
- try detaching then reattaching the DisplayLink device's USB cable
- try changing its display settings using the DisplayLink GUI or the
Windows Display Properties dialog box.
Known issues - hibernate / sleep / monitor power save / screensavers
On all OSes, the desktop background is occasionally missing after
restart or after resume from sleep or hibernation. The screens are
still usable, and the background can be set again to the desired
picture. (2154, 2072)
On all OSes, detaching or attaching DisplayLink attached screens while
a screensaver is running may cause strange effects. Sometimes it is
necessary to detach and reattach the DisplayLink attached screen after
exiting the screensaver. (1984)
3D screensavers do not run well on DisplayLink devices and can cause
flicker. This is on all OSes. (1150, 1177)
When the machine is set to ask for a password after standby / sleep /
hibernate / screensaver etc, sometimes the login screen displays on
all attached screens and sometimes it displays on a single screen only.
If devices are detached from the PC before going into standby, then
reattached during standby, very occasionally they may not resume when
the PC comes out of standby. If this happens, detach and reattach the
devices to make them work again. (1492)
Known issues - Windows 2000
Installation of DisplayLink driver on Windows 2000 SP4 requires patch
SP4 Rollup 1. This is available from www.microsoft.com. See Microsoft
Knowledge Base article KB891861.
It is important to check in Windows 2000 that full USB2 is available,
otherwise performance will be impaired. To do this, look in Device
Manager under Universal Serial Bus Controllers for an item called
"USB 2.0 Root Hub". If it is not there then performance will be USB1.
(1188)
On Windows 2000, when many devices are attached to the PC and the PC
is hibernated then woken up, not all the devices come back to life
immediately. It is occasionally necessary to detach and reattach the
USB connection to a device to coax it back to life. (1293, 1302)
Foreign language support on Windows 2000 has not been fully tested.
Known issues - other
In PowerPoint, the "Display slide show on:" menu has a bug which means
that it does not work when there are gaps in the numbering of enabled
displays (as shown in WDP). Users of PowerPoint 2007 can get round this
by using "Show presentation on:" in the ribbon, rather than the "Set
up slide show" box. (2337)
CRT monitors may show speckles at very high resolutions. This is
because the DisplayLink device cannot always support the high pixel
clock required with high CRT refresh rates. (2155)
The ATI Catalyst Control Center is a tool provided on machines with ATI
graphics cards for managing extra screens. Some versions of this tool
crash in the presence of DisplayLink software. This has been observed
with versions since ATI driver version 8.360. The workaround is to
uninstall the ATI Catalyst Control Center. (2054)
After a reboot, the numbers used in Windows Device Properties to
identify the attached screens may change. This is normal. (596)
L2. Video players, rendering technologies and applications
----------------------------------------------------------
On Vista XDDM, video support is very limited. With extended screens,
video or DVD playback are not supported in general. Exceptions:
PowerDVD7 and Quicktime are able to display video on a DisplayLink
attached display, so long as that display is the primary display. Video
is not supported in clone mode. It works, but exhibits poor
performance. (1495)
On XP, video support is limited to players that support hardware
overlays. In extend mode, the following media players work:
- Windows Media Player 11
(www.microsoft.com/windows/windowsmedia/default.mspx)
- WinDVD 8 (www.intervideo.com)
- PowerDVD 7 (www.cyberlink.com)
- RealPlayer 11 (www.real.com)
There is limited support for other video players, and for video in
mirror mode.
This table shows what rendering interfaces are supported:
Interface Supported on XP extend?
DxVA No
D3D No
DirectDraw Yes
OpenGL No
GDI+ No
On all platforms, depending on the player, there may be problems if
the video window is moved between screens while video is running. It
may be necessary to close and restart the video player.
Known issues - general
Don't change the display mode, position or arrangement of attached
screens while a video is running. This usually confuses the video
player and the video may stop playing. (1982)
Some players, including Windows Media Player, do not play well on
DisplayLink attached screens which are set as primary. (2084)
DVD movies will not play back if they are dragged to an extended
DisplayLink screen while running. They play OK if the player
starts up on the extended screen. (no bug number)
Note that Windows Media Player and RealPlayer do not play DVDs on
extended or mirrored screens on Windows XP. This is the case whether
the extra screens are DisplayLink screens or directly attached. (2802)
On Windows 2000, video playing is not supported. (2708)
Known issues with specific players and applications
Skype video is believed to be unreliable with Vista. It may cause
crashes (no bug number).
Skype video does not work on DisplayLink screens with Windows XP. This
is because Skype video uses VMR9, which is supported by DisplayLink
software on Vista WDDM, but not on Vista XDDM or on XP. Trying to use
skype video on XP may cause black screens or freeze the DisplayLink
attached screen. (1651)
L3. Installer and Auto-update function
--------------------------------------
The installer and auto-update function work on all supported operating
systems, both hardware-first and software-first. USB drivers have been
signed.
Known issues
On Windows 2000, DisplayLink software fails to install on PCs where
Service Pack 4 was installed before installing a MUI pack. This is a
Windows issue - see Microsoft Knowledge Base article 263212. To work
round this problem, go to Control panel, Regional Options, select the
General tab and change the Menus and Dialog combo box to English. You
will need to log off, and log back on. Install DisplayLink software,
and then set the language settings back to their original settings.
(1010)
Do not attach two new DisplayLink devices at once as software for one
of them may fail to install. Instead, fully install one device and see
it working before attaching a second device. (2022)
If you attach a new DisplayLink device, allow software to start
installing, then cancel the install part way through, hardware-first
install may no longer work. To complete the install, it may be
necessary to run setup.exe directly. (1573)
Virus checkers set to very high security may prevent the installer
from running. They should be set to lower security during installation
and restored to high security once installation is complete. (935)
When installing, make sure that only a single user is logged into the
PC. That user needs administrator privileges. (1112)
On PCs where vbscript.dll is not registered with the DLLServer, the
DisplayLink installer cannot run. (1824)
AutoUpdate dialogs and menus are not yet localised in Hungarian,
Portuguese and Traditional Chinese. Other languages are complete.
(Vista XDDM) Occasionally, after install and reboot, the DisplayLink
devices are not operational. In this case, reboot again and they
become operational. (969)
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.