XIRCOM REALPORT ETHERNET 10/100+MODEM 56 XIRCOM CREDITCARD ETHERNET 10/100+MODEM 56 Software Release 2.70 November 15, 2000 ================================================================ The driver software in this release works with the following Xircom products: Product Name Model Number ------------ ------------ RealPort Ethernet 10/100+Modem 56 REM56G-100 CreditCard Ethernet 10/100+Modem 56 CEM56-100 DISCLAIMER ---------- THE INFORMATION IN THIS DOCUMENT APPLIES TO BOTH REM56G AND CEM56, UNLESS OTHERWISE NOTED. REM56G AND CEM56 USE THE SAME DRIVER SOFTWARE. Thank you for purchasing your Xircom RealPort Ethernet 10/100 +Modem 56 (REM56G-100) or CreditCard Ethernet 10/100+Modem 56 (CEM56-100). Xircom has done everything to ensure that our adapters are compatible with the widest range of notebook PCs possible. Xircom is equally committed to customer satisfaction and timely response to the needs and concerns of our customers. If you have compatibility issues related to your specific environment, or require additional information, please refer to your Xircom RealPort Ethernet 10/100+Modem 56 or CreditCard Ethernet 10/100+Modem 56 User's Guide. Remember to register your Xircom adapter to receive information about future software upgrades and new products. CONTENTS ======== 1) REM56G-100 and CEM56-100 Characteristics 2) What's New in the 2.70 Software Driver Release 3) Release Notes/Known Limitations 4) Card and Socket Services in Windows NT 4.0 5) V.90 Configuration and Use Information - S109 Register 6) Creating a Disk Install 7) Modem Script Files 8) Machine Specific Notes 9) Xircom Customer Support 1) REM56G and CEM56 CHARACTERISTICS ================================ This release of the RealPort Ethernet 10/100+Modem 56 and CreditCard Ethernet 10/100+Modem 56 supports the following features: -REM56G provides Integrated Ethernet, modem and telephone pass-thru connectors. -Auto-negotiation of either 10Mbps or 100Mbps Ethernet networks with simultaneous modem connections. -Full suite of network driver support - Allows 10Mbps or 100Mbps connections across a wide range of operating systems and networks, including native 32-bit NDIS3 driver support for Windows 95 and Windows NT. -56K modem technology which allows access to information and e-mail on corporate networks, the Internet, and other online services at speeds up to 56Kbps over standard phone lines. K56 technology enables speeds up to 56Kbps when data is downloaded. Upstream data sent from the user travels at the standard V.34 rate. The modems at both ends of the connection must support 56K protocols (V.90/K56Flex) in order to achieve 56Kbps speeds. -Please see the Xircom Web site (http://www.xircom.com) for the latest modem software for your REM56G-100 or CEM56-100. -Windows 3.X installation program - Automatically configures both PC and NOS setup directly from Windows versions 3.1 and 3.11. -SNMP network management agent - Allows portable PC's to be managed using SNMP-based network management software. -HotSwap support - Supports easy replacement of one card with another while power is on, as well as the ability to gracefully disconnect from the network. -Models available: - REM56G-100BTX - CEM56-100MD - CEM56-100BTX - CEM56-100BC 2) WHAT'S NEW IN THE 2.70 SOFTWARE DRIVER RELEASE ============================================== -Improved Windows NT 4.0 installation. -Improved automatic NDIS driver selection. -New advanced driver keywords, see features section -Real mode drivers have improved compatibility with drive imaging software such as Ghost and Drive Image Pro. -Difficulties using real mode drivers on O2 Micro CardBus controllers have been resolved. -This release now includes the Xircom RealView Utility. See the RealView help documentation for more information. 3) RELEASE NOTES/KNOWN LIMITATIONS =============================== Please note that the 'Xircom Program Group' and related utilities are no longer created during installation. To install the 'Xircom Program Group' and related services, insert the Xircom CD-ROM, go to 'START','RUN' and type "D:\SETUP.EXE". Supported Environments ---------------------- The following driver types are included with this release: -NDIS3 Driver for Microsoft Windows NT (Ver. 3.51, 4.0), Windows 95, and Windows 98 (CEM56.SYS) -NDIS4 Driver for Microsoft Windows NT 4.0 and Windows 95 (OSR2), and Windows 98 (CEM56N4.SYS) -NDIS5 Driver for Microsoft Windows 200, Windows 98 and Windows Millenium (CEM56N5.SYS) -NDIS3 Driver for Microsoft Windows NT (Ver. 4.0) and Softex or Phoenix Card and Socket Services (CEM56NT.SYS) -32 bit Novell .LAN driver and installation support file for use in a Netware server environment (XCEM.LAN, XCEM.LDI). -OS/2 ODI Driver (XCEMODI.OS2) -OS/2 NDIS2 Driver (XCEMNDIS.OS2) -DOS ODI Driver (XCEMODI.COM) -DOS NDIS2 Driver (XCEMNDIS.EXE) -Packet Driver (XCEMPD.COM) -Diagnostic test program (XCEMTEST.EXE) -Modem test program (MDMTESTW.EXE) -Modem Enabler (CMENABLE.COM) Features -------- The following features are available in this release: -Automatic NDIS Driver Selection This driver release now supports automatic NDIS version selection for installs under Windows 9x and Windows 2000. The network property page tab of the CEM56 has a new entry "NdisVersion". This entry contains the following: Under Windows 95: AutoSelect, NDIS3 Windows 95OSR2: AutoSelect, NDIS3, NDIS4 Windows 98: AutoSelect, NDIS3, NDIS4, NDIS5 Windows 98SE: AutoSelect, NDIS3, NDIS4, NDIS5 Windows 2000: "NdisVersion" does not exist and NDIS5 is the default driver. The Ndis Switcher is not used with Windows 2000. AutoSelect (the default) will choose the highest NDIS version supported by the OS. The user can also manually switch between the different supported versions of NDIS by going to NdisVersion in the network properties of the adapter and selecting the desired driver. Only drivers supported by the particular OS will be shown. NDIS switching is not supported in Windows NT 4.0. The NDIS4 driver will be installed by default by pointing to the root of the CD or of Disk 1 if diskettes are created. The NDIS3 driver may be installed by pointing to the \NDIS3 subdirectory. -Dynamic Link: This release contains a resolution for TCP/IP problems that occur when the same network is accessed via a LAN connection and then subsequently via a remote dial-up connection in Windows 95/98. Typically, when the computer is connected to the network via the LAN, routing tables are constructed that direct packets intended for the network to the LAN interface. If the computer is then used remotely and an attempt is made to connect to the same network via dial-up networking, these packets may not be routed to the dial-up interface, because the presence of the active LAN interface results in the system continuing to route packets to it instead. In such instances, the simplest solution is to remove the LAN interface from the computer. However, in the case of a multi- function adapter, this solution cannot be used. The drivers included with this release support a configuration keyword named "DynamicLinkDetect" to overcome this difficulty. The value of this keyword (ON or OFF) can be set by going to Control Panel/Network/Xircom Ethernet + Modem 56 (Network Interface)/Properties/Advanced. The default value is ON. The activity governed by this keyword operates as follows: ON - The ethernet interface is always active once the adapter is initialized by the driver. An ethernet cable need not be connected to the port at boot time for the network side of the adapter to initialize. If the cable is plugged in later, or unplugged and then re-connected, the adapter will dynamically detect the presence of the link and connect to the LAN. This is the setting recommended unless the symptoms described above are encountered. OFF - The ethernet interface will only be initialized by the driver if an active connection to the network is present at boot time. If the presence of an active link is not detected, the ethernet portion of the card will shut down. As a result the operating system will "assume" that the interface is not present, and no packets will be routed to it. This will eliminate the IP routing symptoms discussed previously. -Initialization Delay: Certain switches and routers are unable to immediately forward network traffic when a network adapter first establishes link to one of their ports due to initialization delays (generally while routing tables are being updated). This problem is most commonly seen when the network adapter is connected directly to ports on the switch. This may cause an initial DHCP request to fail or prevent login to a server. The adapter by default(when used under some operating systems) will have almost no delay between link and the initial network request. A new keyword, Initialization Delay, has been added to the adapter's advanced properties which will prevent forwarding of network requests for a user-selectable period of time. Delays can be added ranging from one to sixty seconds. In most cases adding a delay in the one to three second range will be sufficient to resolve the problem. Known Limitations ----------------- -Use of ODI drivers (.ODI or .LAN) with Novell's Client32 in 32 bit environments (Windows 95/98, Windows NT) is no longer supported. The XCEMLAN.INF file (previously located in the \LAN subdirectory), which was used to support the XCEM.LAN driver on these platforms has been removed. Novell is no longer supporting these driver types in these environments. However, the XCEM.LAN and XCEM.LDI files are still provided in the \LAN subdirectory to support use in a Novell Netware Server environment if that is desired. -In order to achieve 56Kbps connects (V.90 or K56flex), there can be only one digital to analog conversion between the connecting modems. Also, the modems at both ends of the call must be 56K compatible to achieve 56K speeds; otherwise a standard V.34 connection (maximum 33.6Kpbs) will be negotiated. Current FCC regulations limit download speeds of the modem to 53Kbps. -Full-duplex Ethernet transmission is only supported on 10Mbps networks. This feature is only available when the Adapter is connected to switched full-duplex 10Mbps Ethernet hubs. -In order to connect to a 100Base-TX Ethernet network, Category 5 unshielded twisted pair (UTP) network cable terminating in a male RJ-45 connector must be connected to a 100Mbps hub or switch. Check with your LAN Administrator if you are not certain of your network speed and infrastructure. -Under OEM Service Release Version 2 of Win95 (OSR2), the multi-function parent device may be displayed under the Modem category in addition to the modem device. The modem device string is: "Modem of Xircom 10-100+56". The other device listed represents the parent multifunction device. -When using QmodemPro in DOS with XCEMODI.COM in SHAREIRQ mode, modem performance will be slow. Xircom recommends using MODE IO to improve performance. -Using Windows NT 4.0 with Microsoft Service Pack 1 may cause some portable PCs to lock up on Shutdown or Restart. Updating to Microsoft Service Pack 3 or later resolves this issue. -When installing on some notebooks under Windows NT 4.0 with Microsoft Service Pack 4, a library procedure error associated with the GetPCMCIAConfig procedure may be encountered. If this occurs, it is advised to update to a later Service Pack version or return to Service Pack 3. -If you experience intermittent times where the modem will not respond to an AT Command while running CMENABLE.COM on a portable that uses the TI1130 PCMCIA Controller, run XCEMTEST and choose the test function to determine the IRQ the card is using and run CMENABLE COMIRQ=x where x is the IRQ determined by XCEMTEST. See the User's Guide for additional information on using XCEMTEST. -The COM Port Monitor Utility (XCOMMON) must be launched prior to any communication applications in order for it to function. -In Windows 95 or Windows 98, the REM56G or CEM56 is configured to install the modem at I/O address 02E8 on COM4 by default. In some computers, other hardware or virtual ports are already installed that are using these resources in some manner, and the presence of these devices will cause the modem to install on COM5. Some applications may not be able to access the modem in such cases. In order to correct this and move the modem to a conventional COM port location (COM1 through COM4), try the following: Solution 1 If your computer contains an Infra-red serial port or a standard serial port that is not being used, disable this device in both the computer's system BIOS and in Windows via the Device Manager. Then reboot the computer. In many cases, Windows will then re-assign the modem to the resources that are now open (typically I/O address 02F8, COM2) and the situation will be corrected. Solution 2 If you are unable to disable such devices or Windows fails to re-assign the port used, try the following: 1. Go to the Device Manager. Locate the "Multifunction Parent" device entry for the REM56G-100 or CEM56-100 (this may be located in either the Modems group or the Multifunction Adapters group). Double click this entry. 2. Click the Resources tab. Uncheck the box labeled "Use Automatic Settings". 3. Note the Basic Configuration number the adapter is assigned to (in most cases this will be 0000). Choose a different Basic Configuration number to assign the modem to the port desired according to the following scheme: Basic Configuration 0005 - I/O address 03E8, COM3 Basic Configuration 0006 - I/O address 02F8, COM2 Basic Configuration 0007 - I/O address 03F8, COM1 We have found the first choice (0005, 03E8, COM3) to be the best selection in most instances. 4. Once the new configuration is selected, click OK. A warning message will be displayed indicating you have made manual changes and asking if you wish to continue. Click Yes. After a few seconds, the modem will be assigned to the new settings and the problem should be corrected. -On some computers running Windows NT 4.0, if NT networking functionality has not already been installed, lockup and/or "blue screen" symptoms may be encountered when installing the REM56G or CEM56 adapter along with networking. This has been observed primarily on computers that support CardBus. The following workarounds for this situation have been found to be successful: Solution 1 Perform the installation of Windows NT networking WITHOUT the REM56G or CEM56 adapter in the computer. Assign resources that are appropriate for your computer. Once the installation process has completed, shut down the computer and insert the REM56G or CEM56 adapter in the computer and then reboot. Solution 2 When initially installing networking, choose the "MS Loopback Adapter" from the adapter list instead of installing the REM56G-100 or CEM56-100 at this time. Once networking is installed, reboot the computer, remove the "MS Loopback Adapter" from the configuration, and install the REM56G or CEM56 according to the instructions in your User's Guide. Solution 3 In some cases, it is necessary to install the REM56G or CEM56 while installing networking for the purposes of joining a Domain. This is true in the case of an unattended installation to an NT domain server. In such cases, Xircom recommends obtaining an updated version of PCMCIA.SYS from Microsoft. At the time of this publication this file could be obtained via ftp at the following URL: ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/ hotfixes-postSP3/pcm-fix/ You can also use the PCMCIA.SYS file from another computer that has Service Pack 3 or later installed. Rename the existing PCMCIA.SYS located in the \I386 directory. Copy the updated version to the \I386 directory. In a case in which Windows NT has already been installed but networking has not and the need exists to join a domain in this manner, overwrite the PCMCIA.SYS file that currently exists in the \%systemroot%\system32\drivers directory with the new one. You should then be able to install the REM56G or CEM56 while installing networking without difficulty. -With CEM56, the following devices are known to have performance issues at 100Mbps when using the RJ45 connector with the CEM56-100BC cable (CABLE-MOD212): -NETWORTH - SERIES 1000 100BASE-TX CLASS II REPEATER -COMPAQ - NETELLIGENT 1108 100BASE-T CLASS II REPEATER -ASANTE - PLUG-AND-PLAY 100TX HUB /12 -BAY NETWORKS - BAY STACK 100BASE-T (without CE Mark, version with CE Mark works fine) -Use of Card and Socket Services in a real mode environment is no longer supported by the real mode drivers (XCEMODI.COM, XCEMNDIS.EXE, XCEMODI.OS2, XCEMNDIS.OS2). -PCMCIA adapters may feel hot to the touch after prolonged periods of normal use in some environments. This is normal and is not known to affect operation of the Xircom card, the host computer, or any other peripheral device. However, to avoid discomfort, use caution when removing the card from your computer after extended use (see your computer manual for removal procedures). Other Notes ----------- -Documentation regarding unattended installations of Windows NT 4.0 is no longer included in this release. Please download 'XIRCUNAT.EXE' from the utilities section on Xircom's web site at www.xircom.com for information concerning such procedures. 4) CARD AND SOCKET SERVICES IN WINDOWS NT 4.0 ========================================== With this release, full functionality with several types of Windows NT third-party Card and Socket Services software is now available. Supported packages include: Phoenix CardExecutive versions 2.18 and above Softex versions 2.18 and above SystemSoft CardWizard versions 4.0 and above The following items and instructions are pertinent when installing in these environments: -If Windows NT Service Pack 4 is installed, the file NDIS.SYS (located in the WINNT\SYSTEM32\DRIVERS directory) may need to be replaced with the NDIS.SYS file included with either Service Pack 3, or a later Service Pack should be used. This is known to be an issue with SystemSoft Card Wizard. -The Phoenix CardExecutive and Softex packages require the use of a special set of drivers for the Xircom adapter. These drivers are located in the \CEMNT subdirectory on the Xircom CD-ROM. The installation procedure for these drivers differs somewhat from the standard Windows NT installation procedure described in the Xircom help documents. To install the adapter with Phoenix CardExecutive or Softex, perform the following steps: Caution: Do not insert the Xircom CD-ROM until instructed to do so in step 3. 1. With Windows NT 4.0 running, connect cables and insert the RealPort Ethernet 10/100+Modem 56 into the PC Card slot. The "PCMCIA Card Not Configured" screen will appear. 2. On the "PCMCIA Card Not Configured" screen, select "Install the driver that was provided with the PC Card" and click OK. The "Path Not Found" screen will appear. 3. When the "Path Not Found" screen appears, insert the Xircom CD-ROM and type the path to the \CEMNT directory (for example, D:\CEMNT). Click OK. 4. The Xircom Ethernet 10/100+Modem 56 for Softex - Properties window will display default network and modem settings. Click Continue. 5. The "PCMCIA Configuration Complete" screen will appear. Click OK. Restart the computer by clicking Yes if prompted, or by clicking Start, Shut Down, Restart. 6. When Windows NT restarts, click Start, Settings, Control Panel, and double-click the Modems icon. 7. At the Install New Modem screen, the "Don't detect my modem" item should NOT be checked. Click Next. 8. Windows NT will detect the Xircom modem as a Standard Modem. Click Change. 9. On the screen showing Manufacturers and Models, click Have disk. 10. On the "Install from Disk" screen, type the path to the \CEMNT directory on the Xircom CD-ROM (for example, D:\CEMNT) and click OK. 11. On the Install New Modem screen, verify that "Modem of Xircom 10-100+56" is selected, then click OK. 12. On the Install New Modem screen verifying the selection, click Next, and on the following screen, click Finish. 13. On the Modems Properties screen, click Dialing Properties to set up dialing properties (not necessary if a modem has been previously installed), then click Close. 14. Use Start/Run to run SETUP.EXE from the Xircom CD-ROM. Xircom utilities and online documentation will be copied to your hard drive and installed under Start/Programs/Xircom Utilities. 15. Restart the computer by clicking Yes if prompted, or by clicking Start, Shut Down, Restart. After Windows reloads, Xircom CountrySelect software will launch. Select the country from which you are calling, or select "United States or Canada" (default) and click Save. 5) V.90 CONFIGURATION AND USE INFORMATION - S109 REGISTER ====================================================== Current released firmware for Xircom 56K modem products now includes support for the V.90 56K modem standard. This firmware is designed to initially attempt to make a V.90 connection, and then fall back to K56flex if the host being dialed does not support V.90. However, the host being dialed must support V.90 autodetect in order for a V.90 connection to be initiated by default. At this point in time some V.90 hosts do not yet support autodetect. In such cases it will be necessary to issue an ATS109=2 command to the modemin order to force a V.90 connection. Please note that if this command is used and a V.90 connection is not achieved the modem will fall back directly to V.34. When S109=2,fallback from V.90 to K56Flex is disabled. To set this value back to the default, issue an ATS109=1 command. In summary, the values of this register and the resultant behavior are: S109=1 (default) - Negotiates initially at V.90 if host supports V.90 autodetect. If host does not support V.90 autodetect or does not support V.90 at all, will negotiate back to K56flex. S109=2 - Forces V.90 for PCM connects. If host does not support V.90, falls directly back to V.34. Changing the value of the S109 register can be implemented via the following means: -When using a terminal emulator program, enter ATS109=n (where n is the value desired). -To implement with Windows 95/98/NT dial up networking, go to Control Panel\Modems. Highlight the Xircom modem and click Properties. Click Connection\Advanced. Enter S109=n (where n is the value desired) in the Extra Settings box. 6) CREATING A DISK INSTALL ======================= If you need a diskette version of the software for installation on a system without a CD-ROM, the CD-ROM includes three directories DISK1, DISK2, DISK3, and Disk4 which contain files that can be copied to diskettes. This can be done manually or by running MAKEDISK.BAT. DISK1 includes drivers for DOS and Windows 3.x. DISK2 includes drivers for Windows 9x, Windows NT, Millenium, and Windows 2000. Disk3 includes all the files for Xircom's utilities. Disk4 includes all the files neccessary to install and run Realview. 7) MODEM SCRIPT FILES ================== This release contains modem script files which are located in the SCRIPTS subdirectory. Consult the SCRIPTS.TXT file in this directory for instructions on using these modem script files. 8) MACHINE SPECIFIC NOTES ====================== ThinkPad 760ED -------------- -Xircom recommends disabling the IR port and built-in modem, then using interrupt 9. ThinkPad utilities that aid in configuring the 760ED are available from IBM's web site. ThinkPad 760XD -------------- -Xircom recommends disabling the IR and Serial ports, then using COM1 for the Xircom modem and interrupt 9. IBM's internal MWave modem should be placed at COM2. Toshiba Portege 660CDT ---------------------- -In Windows 9.x, all Xircom references under CardWork in the Registry and all Tranxit references in the SYSTEM.INI must be removed for proper installation using the CEM56.SYS. -Card and Socket Services (CS/SS) must also be removed from the CONFIG.SYS. Panasonic CF-62 --------------- -When using CEM56.SYS under NT 4.0, the driver fails to initialize. NEC 2400 -------- -When using CEM56.SYS under Windows 95 or NT 4.0, the Plug & Play setting in the BIOS must be set to: NO. Sharp 9020 ---------- -When using CEM56.SYS under Windows 95, remark out the Tranxit references in the SYSTEM.INI. Also, remove the SXIRC027.INF and NETXIR.INF from the \windows\system\inf directory. 9) XIRCOM TECHNICAL SUPPORT ======================== Technical support for your Xircom product is available via the World Wide Web 24 hours a day (http://www.xircom.com/support). Information regarding phone or fax support is indicated below. XIRCOM CORPORATE North and South America ------------------------------------------- Xircom, Inc. Corporate Headquarters 2300 Corporate Center Dr. Thousand Oaks, CA 91320 Shipping Address: 2101 Corporate Center Dr. Thousand Oaks, CA 91320 Sales Support.............. (800) 438-4526 Sales Support.............. (805) 376-9300 Technical Support.......... (805) 376-9200 24-Hr Fax - Corporate...... (805) 376-9311 24-Hr Fax - Sales Support.. (805) 376-9220 24-Hr Fax - Tech. Support.. (805) 376-9100 24-Hr Internet...... http://www.xircom.com HOURS (Sales): 8 a.m. to 5 p.m., Mon-Fri HOURS (Support): 5 a.m. to 5 p.m., Mon-Fri XIRCOM EUROPE Europe, Middle East, and Africa ------------------------------------------ Xircom Europe N.V. Veldkant 31 B-2550 Kontich, Belgium Sales Support.......... +32/(0)3 450.08.11 24-Hr Fax.............. +32/(0)3 450.09.90 Technical Support Telephone Numbers Native English........ +32/(0)70 233 307 Native German......... +32/(0)70 233 850 Native French......... +32/(0)70 233 851 Native Dutch.......... +32/(0)70 233 852 Native Italian........ +32/(0)70 233 376 24-Hr Internet...... http://www.xircom.com HOURS (Sales): 9:00 to 17:00, Mon-Thu; to 16:00, Fri HOURS (Support): 9:00 to 18:00, Mon-Fri Regional Sales and Marketing Offices ------------------------------------ Xircom France SARL 41 bis avenue de l'Europe BP 264 F - 78147 Velizy CEDEX France Sales Support......... +33/(1) 34 63 09 40 24-Hr Fax ............ +33/(1) 34 63 09 41 Xircom Deutschland GmbH Airport Business Center Am Soldnermoos 17 85399 Hallbergmoos Germany Sales Support........ +49/(0)89 607 68 350 24-Hr Fax ........... +49/(0)89 607 68 355 Xircom Italy SRL Via Giovanni da Udine, 34 20156 Milano Italy Sales Support.......... (+39) 02 3809.3605 24-Hr Fax.............. (+39) 02 3809.3606 Xircom AB Kanalvagen 10C S - 194 61 Upplands Vasby Sweden Sales Support........ +46/(0) 8 590.332.80 24-Hr Fax ........... +46/(0) 8 590.717.81 Xircom U.K. Ltd. Worting House Basingstoke UK - Hampshire RG23 8PY Sales Support........ +44/(0) 1256 332 552 24-Hr Fax ........... +44/(0) 1256 332 553 XIRCOM ASIA PACIFIC Asia Pacific ------------------------------------------ Xircom Asia Pacific (Pte) Ltd 1 Kim Seng Promenade #15-01 Great Word City East Tower Singapore 237994 Sales Support................ +65 732 5001 Technical Support............ +65 732 2245 24-Hr Fax ................... +65 732 5002 24-Hr Internet...... http://www.xircom.com HOURS: 9:00 to 17:00, Mon-Fri Regional Sales and Marketing Office ----------------------------------- Xircom Australia Pty Ltd Level 12, 80 Mount Street North Sydney, NSW 2060 Australia Sales Support............. +61 2 8923 7000 Technical Support......... +61 2 8923 7090 24-Hr Fax................. +61 2 8923 7099 24-Hr Data Lines - BBS.. +61(02) 9911 7758 XIRCOM JAPAN Japan ------------------------------------------ Xircom Japan KK Tohtam Building 2F 3-10-5 Shibuya Shibuya-ku Tokyo 150-0002 Japan Sales Support............. +81-3-3407-0033 Technical Support..... +81 (0) 3 3407-1900 24-Hr Fax................. +81-3-3407-0180 24-Hr Internet...... http://www.xircom.com 24-Hr Email........... japan_ts@xircom.com HOURS: 9:00 TO 17:00, Mon-Fri WORLDWIDE ELECTRONIC SUPPORT ------------------------------------------------------------ Xircom Technical Support 24-Hr Internet....... http://www.xircom.com ------------------------------------------------------------ Thank you for making Xircom a part of your network. Xircom acknowledges all tradenames and trademarks used in this document as the property of their respective owners. ===========================end================================Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
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Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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