Xircom CreditCard Wireless Ethernet Adapter
Software Release Version V4.15
May 23, 2001
Thank you for purchasing your Xircom CreditCard Wireless Ethernet
adapter. The drivers in this software release are compatible
with the following Xircom adapters:
Product Name Model Number
------------ ------------
Xircom CreditCard Wireless Ethernet Adapter CWE1100 series
Encryption Options Option Number
------------------ -------------
40 bit WEP Encryption CWE1120
128 bit WEP Encryption CWE1130
CONTENTS
========
1) What's New in the 4.15 Software Release
2) Release Notes/Known Limitations
3) Important - Updating Radio Firmware
4) Notes on Use of EAP and LEAP
5) PocketPC Notes
6) Xircom Technical/Sales Support
1) WHAT'S NEW IN THE 4.15 SOFTWARE RELEASE
=======================================
-Support for Extensible Authentication Protocol (EAP and LEAP)
is now included. This feature supports mutual authentication
of the client using LEAP and a Cisco Secure RADIUS server.
-Support for PocketPC devices running Windows CE 3.0x has
been added.
2) RELEASE NOTES/KNOWN LIMITATIONS
===============================
Supported Environments
----------------------
-Windows 95
-Windows 98/SE
-Windows Millennium
-Windows NT 4.0
-Windows 2000
-PocketPC/Windows CE 3.0x
Release Notes
-------------
-In order to use WEP encryption, the user must enter a WEP key
using the Client Encryption Manager (CEM) first and then use
the Wireless Ethernet Client Utility (WECU) to then turn
encryption on or off.
-In order to run a linktest, your PC must have TCP/IP support
installed and your Access Point must have an IP Address set
up.
Known Issues
-----------------
-Under Windows 95 & and Windows 95OSR2, if using the IPX/SPX
protocol ONLY, the computer will Blue Screen when trying to
browse the network.
-When installing in Windows NT 4.0, on some computers the
default resource settings may not work. If the card fails to
start when using the default settings, simply changing the
settings may not correct the problem. If this occurs, it
will be necessary to uninstall the card and then re-install
it using different resource settings.
Troubleshooting Tips
--------------------
-Use IRQ 9 on a Dell CPI running NT 4.0 with Softex Card
Services for NT (Softex version 2.41 or higher must be
used).
-Use IRQ 10 on a Dell CPI running NT 4.0 without Softex or
other Card Services
-On Dell Cpi/Cpx models running Softex Card Services for
NT, use an I/O base address value of 280 (the default
value of 110 may not work). This needs to be set during
the installation of the card ((Softex version 2.41 or
higher must be used).
-Use IRQ 10 on a Toshiba Tecra 8000 running NT 4.0 without
Card Services
-Under NT 4.0, upon completion of the driver installation, if
the Access Point is detected but you cannot access the
network, try changing the IRQ setting.
3) IMPORTANT - UPDATING RADIO FIRMWARE
===================================
In order to fully support the features included in this
release, CreditCard Wireless Ethernet adapters that contain a
radio firmware version earlier than 4.23 will need a firmware
upgrade. Virtually all adapters that are currently deployed
and are being used with a previous version of software will
fall into this category. Cards that are shipped with this
release should already be programmed with FW version 4.23 or
higher.
An image file (45c423.img) that contains an updated firmware
version has been included on this release. This file is
located in the "Firmware" subfolder on the CD (or in the
directory where the web download image has been extracted),
and can be used to update the firmware on your card. Follow
the steps below to determine the firmware version that is
currently present on the card, and to update it if necessary.
NOTE: DO NOT update the firmware on your adapter if you do not
plan to install the new drivers and utilities. Use of the
4.23 radio firmware on systems that are running previous
version of drivers and utilities will cause the Link Status
Meter utility to display signal status improperly.
To determine the firmware version presently on the card:
1. Launch the Wireless Ethernet Client Utility.
2. From the Commands menu, select Status.
3. Note the Firmware Version that is indicated in
the list (it should be the third or fourth line
from the top of the list).
If you need to update the firmware:
1. Launch the Wireless Ethernet Client Utility (if it
is not already running).
2. From the Commands menu, select Load New Firmware.
3. Browse to the Firmware subfolder located on the CD,
or in the directory where the download file was
extracted.
4. Select the 45c423.img file and click Open.
5. The card will be updated with the new code. DO NOT TURN
OFF THE COMPUTER WHILE THE UPDATE IS IN PROGRESS!!
6. When the process has completed click OK.
7. The card is now updated to firmware version 4.23.
4) NOTES ON USE OF EAP AND LEAP
============================
Installation Issues
-------------------
-For general installation information on enabling LEAP
capability see "Installing the Client Utilities and Enabling
LEAP or EAP" in the installation section of the online user
documentation.
-Not all operating systems currently support EAP. The
EAP option will be disabled in environments where it
is not supported.
-In order for LEAP support to be enabled, the "LEAP" radio
button option must be selected during the installation of the
Xircom Wireless Ethernet Client Utilities (when the Setup
program is run). If the "None" option is selected during
installation, use of LEAP will not be enabled, and the LEAP
selection will be grayed out when the Client Utility is run.
If the LEAP option was not was chosen during the initial
installation and LEAP support is desired later, it will be
necessary to re-install the utilities.
-The Xircom Wireless Ethernet Client Utilites can be removed
via the "Add/Remove Programs" icon in control panel. This
re-invokes the Setup program and provides a removal option.
In Windows NT 4.0 and Windows 2000, if the removal is
performed while LEAP is enabled, some difficulties have been
noted with subsequent re-installations. For this reason,
it is recommended that the authentication be always set to
"None" via the Client Utility prior to performing a removal.
-In Windows NT 4.0, a "blue screen" condition has
been observed if the following sequence of events occurs:
1. The utilities are installed and LEAP is enabled
2. The Xircom utility is invoked for removal via
Add/Remove programs
3. The "Modify" option is selected
4. The Authentication Method is changed to "None".
The machine may then blue screen upon reboot. Using this
method to disable LEAP capability after it has been enabled
is therefore not recommended. Instead, the "None" option can
be selected from directly within in the Client Utility to
simply turn LEAP off. If it is desired to completely remove
LEAP capability (so that the LEAP option is disabled within
the utility), set the option to "None" within the utility,
and then re-install the utility and select "None" during the
re-installation process.
Usage Issues
------------
-When LEAP is enabled in Windows 9x or Windows ME, a "Xircom
Wireless Logon" option will be added to the Primary Network
Logon drop down list in Control Panel > Network. This is the
preferred option to use as the primary logon when using LEAP,
and should be selected prior to restarting the system. This
option allows authentication to the wireless network to occur
prior to attempting to log in to other network resources
(such as a Windows NT Domain, Novell NDS, or other
resources). If the Wireless Logon option is not set as the
primary, the system may attempt to login to the other
resources before access to the wireless network has been
authenticated and established, in which case the desired
login will be unsuccessful and result in timeout problems.
-When using LEAP, you may notice an increased amount of delay
while the system boots before a logon prompt is displayed.
This is because additional communication is taking place
between the client and the authenticating server as part of
the LEAP authentication process. This does not indicate a
problem with the card.
5) POCKETPC NOTES
==============
-The Windows CE 3.x drivers are intended for use ONLY on
PocketPC devices using Strong Arm 11xx processors, running
Windows CE 3.0x. Use on other machine types is not
supported.
-When using the CWE on the Compaq IPAC with the PC Card
Expansion Pack, the expected run time for the Xircom Wireless
Ethernet Adapter is approximately two hours on a fully
charged expansion pack battery. The card will be shut down
when the battery life limit is reached.
-The automatic power shut off feature of the PocketPC will not
execute while the Xircom Wireless Ethernet Adapter is
installed and operating. This is a result of the continuous
interaction of the adapter with the RF network. Manual shut
off of the power will work, although once the PocketPC is
turned back on, the user must remember to restart ActiveSync
on the device to re-establish the connection to the host PC.
6) XIRCOM TECHNICAL/SALES SUPPORT
==============================
==============================================
XIRCOM TECHNICAL SUPPORT
==============================================
XIRCOM AMERICAS (North and South America):
----------------------------------------------
Web Support..... http://www.xircom.com/support
Email Support... http://www.xircom.com/support
(click Online Support Request)
Phone Support............... +1 (805) 376-9200
Phone Hours.. 7:00 am TO 5:00 pm, Mon-Fri, PST
Fax Support................. +1 (805) 376-9100
Warranty Replacement........ +1 (805) 376-9200
Shop Xircom Support......... +1 (888) 576-9700
----------------------------------------------
XIRCOM EMEA (Europe, Middle East, and Africa):
----------------------------------------------
Web Support..... http://www.xircom.com/support
Email Support... http://www.xircom.com/support
(click Online Support Request)
Phone Support:
Native Dutch language....... +32/(0)70 233 852
Native English language..... +32/(0)70 233 307
Native French language...... +32/(0)70 233 851
Native German language...... +32/(0)70 233 850
Native Italian language..... +32/(0)70 233 376
Native Swedish language..... +32/(0)70 233 468
Native Spanish language..... +32/(0)70 233 467
Phone Hours...... 09:00 TO 18:00, Mon-Fri, CET
Fax Support................. +32/(0)70 233 306
For Warranty Replacement issues, please return
the product to the place of purchase.
----------------------------------------------
XIRCOM APAC (Asia Pacific):
----------------------------------------------
Web Support..... http://www.xircom.com/support
Email Support... http://www.xircom.com/support
(click Online Support Request)
Phone Support.................... +65 732 2245
Phone Hours............... 09:00 to 17:00, SGT
Fax Support...................... +65 732 5002
For Warranty Replacement issues, please return
the product to the place of purchase.
----------------------------------------------
XIRCOM AUSTRALIA (Australia and New Zealand):
----------------------------------------------
Web Support..... http://www.xircom.com/support
Email Support... http://www.xircom.com/support
(click Online Support Request)
Phone Support.................. +612 8923 7090
Phone Hours....... 9:00 a.m. to 5:30 p.m., EST
Fax Support.................... +612 8923 7099
For Warranty Replacement issues, please return
the product to the place of purchase.
----------------------------------------------
XIRCOM JAPAN (Japan):
----------------------------------------------
Web Support... http://www.xircom.co.jp/support
Email Support.... techsupport@japan.xircom.com
Phone Support............. +81 (0) 3-3407-1900
Phone Hours...... 09:00 TO 17:30, Mon-Fri, JST
Fax Support................+81 (0) 3-3407-0180
----------------------------------------------
==============================================
XIRCOM SALES SUPPORT
==============================================
XIRCOM CORPORATE
North and South America
----------------------------------------------
Xircom, Inc.
Corporate Headquarters
2300 Corporate Center Drive
Thousand Oaks, California 91320
Sales Support.................. (800) 438-4526
24-Hr Internet.......... http://www.xircom.com
HOURS.......... 8 a.m. to 5 p.m., Mon-Fri, PST
XIRCOM EUROPE
Europe, Middle East, and Africa
----------------------------------------------
Xircom Europe N.V.
Veldkant 31
B-2550 Kontich, Belgium
Sales Support.............. +32/(0)3 450.08.11
24-Hr Fax.................. +32/(0)3 450.09.90
24-Hr Internet.......... http://www.xircom.com
HOURS............ 09:00 to 17:00, Mon-Thu, CET
HOURS............ 09:00 to 16:00, Friday, CET
Regional Sales and Marketing Offices
------------------------------------
Xircom France SARL
41 bis avenue de l'Europe
BP 264
F - 78147 Velizy CEDEX
France
Sales Support............. +33/(1) 34 63 09 40
24-Hr Fax................. +33/(1) 34 63 09 41
Xircom Deutschland GmbH
Airport Business Center
Am Soldnermoos 17
85399 Hallbergmoos
Germany
Sales Support............ +49/(0)89 607 68 350
24-Hr Fax................ +49/(0)89 607 68 355
Xircom Italy SRL
Via Giovanni da Udine, 34
20156 Milano
Italy
Sales Support.............. (+39) 02 3809.3605
24-Hr Fax.................. (+39) 02 3809.3606
Xircom AB
Kanalvagen 10C
S - 194 61 Upplands Vasby
Sweden
Sales Support............ +46/(0) 8 590.332.80
24-Hr Fax................ +46/(0) 8 590.717.81
Xircom U.K. Ltd.
Worting House
Basingstoke
UK - Hampshire RG23 8PY
Sales Support............ +44/(0) 1256 332 552
24-Hr Fax ............... +44/(0) 1256 332 553
XIRCOM ASIA PACIFIC
Asia Pacific
----------------------------------------------
Xircom Asia Pacific (Pte) Ltd
1 Kim Seng Promenade #15-01
Great Word City East Tower
Singapore 237994
Sales Support.................... +65 732 5001
24-Hr Fax........................ +65 732 5002
24-Hr Internet.......... http://www.xircom.com
HOURS............ 09:00 to 17:00, Mon-Fri, SGT
Regional Sales and Marketing Office
-----------------------------------
Xircom Australia Pty Ltd
Level 12, 80 Mount Street
North Sydney, NSW 2060
Australia
Sales Support................. +61 2 8923 7000
24-Hr Fax..................... +61 2 8923 7099
XIRCOM JAPAN
Japan
----------------------------------------------
Xircom Japan KK
Tohtam Building 3F
3-10-5 Shibuya
Shibuya-ku Tokyo 150-0002
Japan
Sales Support................. +81-3-3407-0056
24-Hr Fax..................... +81-3-3407-0218
24-Hr Internet........ http://www.xircom.co.jp
HOURS............ 09:00 TO 17:30, Mon-Fri, JST
--------------------------------------------------
Thank you for making Xircom a part of your system.
Xircom acknowledges all tradenames and trademarks used in
this document as the property of their respective owners.
============================end==========================
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.