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This document outlines the procedure for manually removing
the Intel(R) Matrix Storage Manager driver software and
reconfiguring the system to use the native operating system
driver for managing storage controllers.
To complete this procedure, first print this document for use
as a reference. Then, complete Part 1 to determine the SATA
controller mode.
Depending on the mode determined in Part 1,
complete either Part 2A or 2B.
WARNING: Reconfiguring the system may result in the loss of
data on any RAID volumes currently used by the system. Removing
the Intel Matrix Storage Manager driver from the boot drive or
bootable RAID volume may require reinstallation of the
operating system. To preserve data integrity, back up
all data before proceeding.
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* Part 1: Determining the System Mode
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The steps for removing this software differ depending on
whether the system is running in RAID or AHCI mode.
Mobile systems do not support RAID.
Determine the system's mode by identifying how the Serial
ATA controller is presented within the Device Manager by
completing the steps below:
1. On the Start menu:
1a. For Windows* 2000, select Settings and then select
Control Panel.
1b. For Windows* XP or later operating systems,
select Control Panel.
2. Open on the 'System' applet (you may first
have to select 'Switch to Classic View').
3. Select the 'Hardware' tab.
4. Select the 'Device Manager' button.
5. From the Device Manager, look for an entry named
'SCSI and RAID Controllers'.
If this entry is present, expand it and look for one of
the following controllers. If this entry is not present,
proceed with step 6:
- 'Intel(R) 82801HEM SATA RAID Controller'
If the controller above is present, the system is an
ICH8ME system in RAID mode.
Continue with Part 2A below.
- 'Intel(R) 82801HR/HH/HO SATA RAID Controller'
If the controller above is present, the system is an
ICH8R system in RAID mode.
Continue with Part 2A below.
- 'Intel(R) 631xESB/632xESB SATA RAID Controller'
If the controller above is present, the system is an
631xESB/632xESB system in RAID mode.
Continue with Part 2A below.
- 'Intel(R) 82801GHM SATA RAID Controller'
If the controller above is present, the system is an
ICH7MR/DH system in RAID mode. Continue with Part 2A below.
- 'Intel(R) 82801GR/GH SATA RAID Controller'
If the Controller above is present, the system is an
ICH7R/DH system in RAID mode. Continue with Part 2A
below.
- 'Intel(R) 82801FR SATA RAID Controller'
If the controller above is present, the system is an
ICH6R system in RAID mode. Continue with Part 2A
below.
- If none of the controllers above are shown, then
the system is not running in RAID mode. Continue with
step 6 below.
6. From the Device Manager, look for an entry named
'IDE ATA/ATAPI controllers'.
If this entry is present, expand it and look for one of
the following controllers:
- 'Intel(R) 82801HBM SATA AHCI Controller'
If the controller above is present, the system is an
ICH8M system in AHCI mode.
Continue with Part 2B below.
- 'Intel(R) 82801HEM SATA AHCI Controller'
If the controller above is present, the system is an
ICH8ME system in AHCI mode.
Continue with Part 2B below.
- 'Intel(R) 82801HR/HH/HO SATA AHCI Controller'
If the controller above is present, the system is an
ICH8R system in AHCI mode.
Continue with Part 2B below.
- 'Intel(R) 631xESB/632xESB SATA AHCI Controller'
If the controller above is present, the system is an
631xESB/632xESB system in AHCI mode.
Continue with Part 2B below.
- 'Intel(R) 82801GBM SATA AHCI Controller'
If the controller above is present, the system is an
ICH7M system in AHCI mode. Continue with Part 2B below.
- 'Intel(R) 82801GR/GH SATA AHCI Controller'
If the controller above is present, the system is an
ICH7R/DH system in AHCI mode. Continue with Part 2B
below.
- 'Intel(R) 82801FBM SATA AHCI Controller'
If the controller above is present, the system is an
ICH6M system in AHCI mode. Continue with Part 2B
below.
- 'Intel(R) 82801FR SATA AHCI Controller'
If the controller above is present, the system is an
ICH6R system in AHCI mode. Continue with Part 2B
below.
- If none of the controllers above are shown, then
the system is not in AHCI mode. No other modes are
supported by the Intel Matrix Storage Manager
software. Continue with step 7 below.
7. The system does not appear to be running in RAID or
AHCI mode. If you feel that the system is running in
RAID or AHCI mode and you do not see any of the
controllers listed above, contact the system manufacturer
or the place of purchase for assistance. You cannot
continue with Part 2 below until the system mode is
determined.
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* Part 2A: System in RAID Mode
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The procedure in this section can only be performed on a
system that is in RAID mode. Do not continue with this
procedure unless you have completed the steps in Part 1
above to determine this is true for this system. Before
continuing, be sure to read the warnings below.
WARNINGS:
a. If a RAID 0 volume is deleted, all data on that volume
will be permanently deleted. Back up all critical data
before continuing.
b. If a RAID volume containing operating system files
is deleted, the operating system will have to be reinstalled.
1. Ensure you have read and understand the warnings listed
above.
2. Reboot the system.
3. Note whether you see a splash screen titled 'Intel(R)
Matrix Storage Manager option ROM' during
the system startup. If so, continue with step 4 below.
If not, skip step 4 and continue with step 5 below.
4. Complete this procedure if the Intel Matrix
Storage Manager option ROM is installed:
4a. Enter the Intel Matrix Storage Manager option
ROM Setup by pressing Ctrl-I when prompted during
the system startup.
4b. In the setup program, select menu option 2
to enter 'Delete RAID Volume' menu.
4c. Select the volume you want to delete using up or down
arrow keys.
4d. Press 'Del' key to delete the selected volume, and
press 'Y' to confirm deletion. Repeat this step as
necessary to delete all volumes that are present.
4e. Exit the setup program.
4f. Enter the system BIOS Setup (usually done by either
pressing a key 'F2' or 'Delete' as soon
as the system begins to boot).
4g. Change the IDE configuration for the Serial ATA
Controller from 'RAID' to 'IDE'.
4h. Save changes and exit the system BIOS setup.
5. Complete this procedure if Intel Matrix Storage Manager
option ROM is not installed:
5a. Enter the system BIOS Setup (usually done by either
pressing a key such as 'F2' or 'Delete' as soon
as the system begins to boot).
5b. Change the IDE configuration for the Serial ATA
Controller from 'RAID' to 'IDE'.
5c. Save changes and exit the system BIOS setup.
6. Reboot the system.
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* Part 2B: System in AHCI Mode
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The procedure in this section can only be performed on a
system that is in AHCI mode. Do not continue with this
procedure unless you have completed the steps in Part 1
above to determine this is true for this system. It is
recommended that you back up all important data
before continuing.
1. Reboot the system.
2. Enter the system BIOS Setup (usually done by either
pressing a key such as 'F2' or 'Delete' as soon as
the system begins to boot).
3. Change the IDE configuration for the Serial ATA
controller from 'AHCI' to 'IDE'.
4. Save changes and exit the system BIOS setup.
5. Reboot the system. The operating system should
start as before.
Note: If you experience any difficulties making these
changes to the system BIOS, please contact the motherboard
manufacturer or the place of purchase for assistance.
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Intel(R) is a trademark or registered trademark of Intel
Corporation or its subsidiaries in the United States
and other countries.
* Other brands and names may be claimed as the property of others.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.