SUPPORT.TXT Driver File Contents (3Com3C905BNetworkInterfaceCard.zip)

                        3Com (R) Corporation
                   EtherDisk (R) Diskette for the
        3C90X Fast EtherLink XL/EtherLink XL Bus Master NIC Family
                         Technical Support

3Com offers worldwide product support 24 hours a day,7 days a week, through
the following online systems:

   World Wide Web site
   3Com FTP site
   3Com Bulletin Board Service (3Com BBS)
   3ComFacts automated fax service

World Wide Web Site
-------------------
Access the latest networking information on the 3Com Corporation World Wide
Web site by entering the URL into your Internet browser:

   http://www.3com.com/

This service provides access to online support information such as technical
documentation and software library, as well as support options ranging from
technical education to maintenance and professional services.

3Com FTP Site
-------------
Download drivers, patches, and software across the Internet from the 3Com
public FTP site. This service is available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following information into your
FTP client:

    Hostname: ftp.3com.com (or 192.156.136.12)
    Username: anonymous
    Password: <your Internet e-mail address>

A user name and password are not needed with Web browser software such as
Netscape Navigator and Internet Explorer.

3Com Bulletin Board Service (3ComBBS)
-------------------------------------
The 3Com BBS contains patches, software, and drivers for 3Com products.
This service is available through analog modem or digital modem (ISDN)
24 hours a day, 7 days a week.

Access by Analog Mode
----------------------
To reach the service by modem, set your modem to 8 data bits, no parity,
and 1 stop bit. Call the telephone number nearest you:

Country            Data Rate              Telephone Number
-------            ---------              ----------------
Australia          Up to 14,400 bps       61 2 9955 2073
Brazil             Up to 14,400 bps       55 11 5181 9666
France             Up to 14,400 bps       33 1 6986 6954
Germany            Up to 28,800 bps       4989 62732 188
Hong Kong          Up to 14,400 bps       852 2537 5601
Italy              Up to 14,400 bps       39 2 27300680
Japan              Up to 14,400 bps       81 3 3345 7266
Mexico             Up to 28,800 bps       52 5 520 7835
P.R. of China      Up to 14,400 bps       86 10 684 92351
Taiwan, R.O.C.     Up to 14,400 bps       886 2 377 5840
U.K.               Up to 28,800 bps       44 1442 438278
U.S.A.             Up to 53,333 bps       1 847 262 6000

Access by Digital Modem
-----------------------
ISDN users can dial in to the 3Com BBS using a digital modem
for fast access up to 56 Kbps. To access the 3Com BBS using
ISDN, use the this number: 1 847 262 6000


3ComFacts Automated Fax Service
-------------------------------
The 3ComFacts automated fax service provides technical articles, diagrams,
and troubleshooting instructions on 3Com products 24 hours a day, 7 days
a week. Call 3ComFacts using your Touch-Tone telephone: 1 408 727 7021


Support from Your Network Supplier
----------------------------------
If additional assistance is required, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to provide
a variety of services, including network planning, installation, hardware
maintenance, application training, and support services.

When you contact your network supplier for assistance,
have the following information ready:

   1. Product model name, part number, and serial number
   2. A list of system hardware and software, including revision levels
   3. Diagnostic error messages
   4. Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following
section on how to contact 3Com.


Support from 3Com
-----------------
If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers technical telephone
support services. To find out more about your support options, please call
the 3Com technical telephone support phone number at the location nearest
you.

When you contact 3Com for assistance, have the following
information ready:

   1. Product model name, part number, and serial number
   2. A list of system hardware and software, including revision levels
   3. Diagnostic error messages
   4. Details about recent configuration changes, if applicable

Below is a list of worldwide technical telephone support numbers:

Country                         Telephone Number
-------------------------------------------------
ASIA PACIFIC RIM
-------------------------------------------------
Australia                       1 800 678 515
China
   From anywhere in China       86 21 6350 1590
   From Shanghai                10 800 3656
Hong Kong                       800 933 486
India                           61 2 9937 5085
Indonesia                       001 800 61 009
Japan                           0031 61 6439
Malaysia                        1800 801 777
New Zealand                     0800 446 398
Pakistan                        61 2 9937 5085
Philippines                     1235 61 266 2602
Singapore                       800 6161 463
S. Korea                        
   From anywhere in S. Korea:   82 2 3455 6455   
   From Seoul:                  00798 611 2230
Taiwan, R.O.C.                  0080 611 261
Thailand                        001 800 611 2000
----------------------------------------------------
EUROPE
----------------------------------------------------
From anywhere in Europe, call:  +31 (0)30 6029900 phone
                                +31 (0)30 6029999 fax
From the following European countries, you may use the toll-free numbers:

Austria                         06 607468
Belgium                         0800 71429
Denmark                         800 17309
Finland                         0800 113153
France                          0800 917959
Germany                         0130 821502
Hungary                         00800 12813
Ireland                         1 800 553117
Israel                          177 3103794
Italy                           1678 79489
Netherlands                     0800 0227788
Norway                          800 11376
Poland                          0800 3111206
Portugal                        05 05313416
South Africa                    0800 995014
Spain                           900 983125
Sweden                          020 795482
Switzerland                     0800 55 3072
U.K.                            0800 966197
----------------------------------------------------
LATIN AMERICA
----------------------------------------------------
Argentina                       AT&T +800 666 5065
Brazil                          0800 13 3266
Chile                           1230 020 0645
Colombia                        98012 2127
Mexico                          01 800 849 2273
Peru                            AT&T +800 666 5065
Puerto Rico                     800 666 5065
Venezuela                       AT&T +800 666 5065
---------------------------------------------------------------
NORTH AMERICA                   1 800 NET 3Com (1 800 638 3266)
---------------------------------------------------------------


Returning Products for Repair
-----------------------------
Before you send a product directly to 3Com for repair, you must first
obtain a Return Materials Authorization (RMA) number. Products sent to
3Com without RMA numbers will be returned to the sender unopened, at the
senderís expense. To obtain an RMA number, call or fax:

Country                 Telephone Number            Fax Number
-------                  ----------------            -----------
Asia, Pacific Rim       65 543 6500                 65 543 6348
Europe, South Africa,   011 44 1442 435860          011 44 1442 435718
and Middle East

From the following European countries, you may call the toll-free numbers;
select option 2 and then option 2:

Austria                 06 607468
Belgium                 0800 71429
Denmark                 800 17309  
Finland                 0800 113153
France                  0800 917959
Germany                 0130 821502
Hungary                 00800 12813
Ireland                 1800553117
Israel                  177 3103794
Italy                   1678 79489
Netherlands             0800 0227788
Norway                  800 11376
Poland                  00800 3111206
Portugal                05 05313416
South Africa            0800 995014
Spain                   900 983125
Sweden                  020 795482
Switzerland             0800 55 3072
U.K.                    0800 966197

Latin America           1 408 326 2927               1 408 326 3355

U.S.A. and Canada       1 800 638 3266               1 408 326 7120


                (%VER SUPPORT.TXT - Technical Support v4.0.1)
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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