HP Package Revision: PCAA4012 Date : 22nd of December, 1998 3C905B Fast EtherLink XL Bus Master Network Interface Card Release Notes and Frequently Asked Questions for Vectra PCs Installation tips in Hewlett Packard Brio, Vectra VL and VE PCs --------------------------------------------------------------- Driver installation: - Help.exe program on Disk3 contains software installation instructions. Win95, Win98 installation: - Make sure Bios setup PnP OS field is set to Yes for Win95 SR2.x, Win98 For Win95 RTM and Win95 SR1, set Bios setup PnP OS field to No. - During NIC installation, Win9x may prompt for Win95 master disks. When using HP preloaded Win9x, they're located on C:\WINDOWS\OPTIONS\CABS NT installation: - Make sure Bios setup PnP OS field is set to No - During NIC installation, NT4 may prompt for NT4 master disks. When using HP preloaded NT4, they're located on C:\I386 - After any network installation (NIC, protocols, clients, etc...), always re-apply latest NT Service Pack. Some errors may be encountered before Service Pack re-application, they should be ignored. Please notice that on some PCs, some drivers must be re-installed after Service Pack application. When using HP preloaded NT4, latest supported Service Pack is located on C:\I386\SPx (x stands for Service Pack revision) Network Remote Boot: - Before using Network Remote Boot, make sure Network Remote Boot is enabled in Bios setup. Frequently Asked Questions and Release Notes -------------------------------------------- This file contains the release notes and answers to some frequently asked questions about the PCI environment to help you obtain maximum performance from your 3Com Fast EtherLink XL NICs. Release Notes ------------- Potential problem when sharing interrupts under Windows 95 ---------------------------------------------------------- If you install two or more PCI NICs (one of them being EtherLink XL) in your Windows 95 system using the same interrupt, your system may exhibit strange behavior. 3Com has found that sharing the interrupt can cause a blue screen errors or continuous system reboots, that are caused by disabling or enabling your NIC by using the Device Manager or the 3Com NIC Diagnostics program. This problem has been found on multiple different systems and with other manufacturer's PCI network cards. The solution is to stop sharing the interrupt between the NICs and assign a different PCI interrupt number to each of the NICs. Stopping the driver in a Windows NT System ------------------------------------------- 3Com has found that if you stop the driver while there are no protocols installed in your system it will crash with a blue screen error. When this error occurs the system is dead and must be rebooted. Microsoft has admitted that there is a problem in Windows NT and it will be fixed in Service Pack 2.0 and later versions. To avoid this problem simply keep at least one protocol loaded and Windows NT will not let you stop the driver. Echo Exchange Test Does Not Support Crossover Cable --------------------------------------------------- Because the Echo Exchange test verifies the NIC's ability to transmit and receive data while on the network, both the echo server and the echo client must be connected to a network. An EtherLink XL NIC uses link beats to determine whether it is connected to a network when the 10BASE-T, 100BASE-TX, or 100BASE-T4 Media Type is selected. A constant link beat is needed for the Echo Exchange test when the 10BASE-T, 100BASE-TX, or 100BASE-T4 Media Type is selected. Before starting the Echo Exchange test, connect the echo server and the echo client together through a hub or a switch that generates a constant link beat. Using crossover cable to connect the echo server and the echo client directly does not work. Windows 95 Installation Notes ----------------------------- This information applies to the Windows 95 operating system. When installing an EtherLink XL or Fast EtherLink XL NIC under Windows 95, the operating system automatically detects the presence of the NIC and asks for the diskette containing the driver software for the NIC (the EtherDisk 1 diskette). At this point, you can choose to cancel the installation of driver software and install it later. Even though the driver installation has been canceled, the fact that the NIC is installed is recorded in the System Registry. Later, when you install the driver software using the Network applet in the Control Panel, the operating system assumes that you are installing another instance of a NIC, not installing software for the already recorded instance. This results in two instances of a NIC being recorded in the System Registry. The Fast EtherLink XL/EtherLink XL NIC will not operate correctly under these circumstances. To fix this problem, open the System applet in the Control Panel. In the Device Manager dialog box, under Network NICs, the two instances of the Fast EtherLink XL/EtherLink XL NIC are shown. Remove the one that is marked disabled, and restart your computer. The remaining entry for the Fast EtherLink XL/EtherLink XL NIC in the same dialog box should show that the NIC is operating correctly. Special Installation Notes for Windows 95 OSR2 ---------------------------------------------- If the Windows 95 OSR2 PC is pre-installed with an Etherlink XL or Fast Etherlink XL NIC, a previous version of the 3C90X driver and installation files may be installed. If this is the case, the machine may lockup, exhibit Windows Protection Error, or experience software installation problems when the second NIC is installed. To avoid these problems, perform the following: 1) Before installing the second NIC, right click on Network Neighborhood and select Properties with the left button. 2) Highlight the 3Com Fast EtherLink XL/ EtherLink XL NIC. 3) Click the Remove button. 4) Select OK to save changes but don't reboot the PC. 5) Click on the Start button and click on Find. Click on Find Files or Folders. 6) Left click on the Advanced tab and have Win95 search for all files containing the text "VEN_10b78" and "DEV_9050". Delete all of these files. These are the previous versions of the installation files. 7) Power off the PC and install the second NIC. 8) After installing the second NIC, power the PC back on and let Windows 95 detect both NICs. 9) When Windows 95 prompts for the driver, insert the 3C905B EtherDisk. This will install the driver sets for both NICs. 10) Configure the desired protocols and services according to the type of network the machine is attached to. Windows NT and 3Com Windows diagnostics program. ------------------------------------------------ Due to security features in the Windows NT operating system the 3Com Windows Diagnostics will only function for users with Administrator privileges. The user that only has User privileges should use the Dos diagnostics if required. Half/Full duplex status are not updated automaticaly. Run Netowrk Diagnostics to get fields updated. Though duplex status is not correctly reported, NIC negociates correctly duplex mode. When forcing Network speed from forced 10Mb/s to forced 100Mb/s, LAN cable must be connected and reconnected to get change taken in consideration. Client 32 installations in Windows 98 ------------------------------------- 3Com does not recommend using the ODI LAN driver for Client 32 installations under Windows 98. The Windows NDIS driver should be used instead. Frequently Asked Questions -------------------------- General FAQ's ------------- Q: How do I remove the software that comes with my Fast EtherLink XL/EtherLink XL NIC from my system if I have a compatibility problem. A: You may remove the 3Com NIC Diagnostics Program from your system at any time by running the uninstaller in the Add/Remove Programs Control Panel. This will remove the diagnostics program and the 3Com tray Icon. If you remove all the Fast EtherLink XL/EtherLink XL NICs from the control panel the uninstall program will be run automatically. Q: Do I have to configure my 3Com PCI NIC for my computer? A: PCI is a self-configuring bus architecture. You will only need to install the board in your system Q: Which PCI slot is best for my 3COM NIC. A: 3Com PCI NICs are designed to work in any PCI slot. Q: Is your Fast EtherLink XL/EtherLink XL NIC compliant with PCI Spec 2.1? A: Yes. 3Com's Fast EtherLink XL/EtherLink XL NICs comply with PCI Spec 2.1. For further details, please see the product data sheet. Q: Which PCI slot(s) are "bus mastering" in my PCI machine? A: All Vectra PCI slots support Bus Master. Q: Which interrupt should I use with my 3Com PCI NIC? A: PCI IRQ settings are automatic. Since PCI supports shared interrupts, multiple 3Com PCI NICs can use the same PCI interrupt (except as noted below). Q. Does my PCI NIC support shared interrupts? A. The drivers for the Fast EtherLink XL/EtherLink XL Bus Master NICs support shared interrupts. However, because there is no industry-standard way to support shared interrupts, other NICs may support them differently, or not at all. If you have another PCI NIC that does not support shared interrupts (for example, a SCSI host NIC), either contact the manufacturer for a shared interrupt driver or try running the system setup program to assign it a different interrupt. We have found that OS/2 version 1.3 does not support shared interrupts, but it is only a problem if you are using the OS/2 NDIS 2.01 driver in LAN Manager version 2.2. 3Com has also found some problems with sharing interrupts under Windows 95, more details are available in the release note section earlier in this document. If this is a problem, try using the DOS configuration utility to give each NIC a different IRQ, and change the BIOS on your system to match. Q: What interrupt should I avoid using with my 3Com PCI NIC? A: You should avoid using any interrupts used by ISA boards that do not properly support shared interrupts (level-triggered). If you do not know or are unsure whether your NIC supports shared interrupts, then avoid using them. In addition, try to avoid using the same interrupt as that of your local hard drive (normally IRQ 14 for IDE drives and IRQ 11 for most SCSI host NICs), since not all hard drives support shared interrupts at this time. For Novell NetWare servers, you should also avoid using IRQ 7 or 15. These IRQs only support nonshared devices and may cause problems if they are shared between two devices. Q: My 3Com PCI NIC driver will not load when EMM386.EXE is loaded. Why? A: Microsoft's EMM386.EXE versions 4.48 and earlier may conflict with some PCI systems' ROM BIOS. In that case you should update your version of DOS to version 6.22 or higher to fix the problem. NOTE: if you have a version of DOS higher than 6.22, you will not need to update EMM386.EXE. Q: The NIC works fine in DOS, but I can't execute programs loaded over the net when Windows is running. What's wrong? A: If the EMM386.EXE memory manager is not loaded by your CONFIG.SYS file, Windows loads an equivalent driver when Windows is started. The problem is that the EMM386 Windows emulator that ships with Windows 3.1 and Windows for Workgroups 3.11 is not compatible with PCI computers. To solve this problem, put the following statement in your CONFIG.SYS file: DEVICE=C:\DOS\EMM386.EXE NOEMS immediately following the line DEVICE=C:\DOS\HIMEM.SYS Make sure you are running version 4.49 or newer. If you are not sure which version of EMM386 you have, run EMM386UP.BAT on the EtherDisk 1 diskette. This program will update EMM386 if the update is needed. Unless you are running a version of DOS earlier than version 6.0. In that case you will have to update your version of DOS to version 6.22 or higher to fix the problem. Q: After installing Novell Client 32 for Windows 95, I get an error "Your driver could not be disabled." when I try to run the 3Com Windows diagnostics, why? A: If the PC is configured with Novell Client 32 using the 32-bit ODI driver, the 3Com Windows Diagnostics utility doesn't support driver suspension. In order to run the diagnostics, either boot the machine in MS-DOS mode and execute 3C90XCFG.EXE from EtherDisk #1 or reconfigure Novell Client 32 to use an NDIS driver. For exact directions, please refer to your Client 32 instructions. If you do experience the above message when you attempt to run the 3Com Windows diagnostics, verify that the hardware device is enabled before rebooting the machine. Perform these steps: 1) Right click on My Computer at the desktop. Left click on Properties. 2) Double click on Network adapters to expand its entries. 3) Double click on the 3Com Fast Etherlink XL/ Etherlink XL NIC. 4) Look at the Device Usage box and make sure the Current Configuration is checked. If you have only one hardware profile, it will appear as "Original Configuration (Current). If you have multiple hardware profiles, check the box where the NIC should be enabled. 5) Click OK once and then again OK to save settings. Q: How do I update my 3C90X drivers in Windows 95 OSR2? A: You can perform an update on your existing 3C90X driver set by performing the following: 1) Right click on 'My Computer.' 2) Left click on 'Properties.' 3) When the System Properties screen appears, click on the 'Device Manager' tab. 4) Double click on the 'Network Adapter' icon and double click on the 3Com Fast Etherlink/ Etherlink XL NIC icon. 5) Click on the 'Drivers' tab and then click the 'Update Driver...' button. 6) When the Update Driver Wizard appears, do not select the option which lets Windows 95 search for the driver. Instead, select 'No. Select Driver from list' option. Click the 'Next>' button. 7) The description for the NIC should now appear. Click on the 'Have Disk....' button and path to the location of the Etherdisk and click OK. 8) Windows 95 will then start copying the files and updating the registry. 3Com, EtherLink, and EtherDisk are registered trademarks of 3Com Corporation. Vectra VL and VE are registered trademarks of HP Corporation. (%VER READMEHP.TXT - Release Notes v4.01-HP)Download Driver Pack
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