* Do not run other applications while executing Dell Update Packages.
* The DRAC III firmware update process may take up to 20 minutes to complete. Do not stop the update process before it completes or your system may become unstable.
* The DRAC III firmware update uses FTP protocol to perform the update commands. If a firewall is installed in the system, it may cause the firmware update to fail.
* Dell Update Packages for the DRAC III, ERA, ERA/O, and DRAC III/XT remote access controller devices require the following services to successfully inventory and update:
Telephony
Remote Access Connection Manager
The message, "Inventory Collection Failed", will be displayed and the update package will exit if these services are not running.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.