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DELL(TM) MANAGEMENT PACK 3.0 FOR MICROSOFT(R) SYSTEM CENTER OPERATIONS
MANAGER 2007 - README
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This readme provides information for Dell Management Pack version 3.0
for Microsoft System Center Operations Manager
(Operations Manager) 2007.
This file contains updated information for your
"Dell Management Pack for Microsoft System Center
Operations Manager User's Guide" and any other
technical documentation included with the Dell Management Pack for
Operations Manager.
You can access the documentation from the Dell Support website
at "support.dell.com."
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The Dell Management Pack enables the Microsoft System Center
Operations Manager to discover and monitor the status of Dell systems
and printers on a defined network segment.
This improved representation, which includes the receipt of failure
and pre-failure alerts, allows Dell customers to assess, respond to,
and ensure the availability of Dell systems and printers
monitored in the Operations Manager environment. In addition to
improved availability, the Management Pack enhances the ability
to monitor and manage the hardware in a single management solution.
This file contains the following sections:
* Criticality
* Minimum Requirements
* Release Highlights
* Installation
* User Notes
* Known Issue
* History
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CRITICALITY
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2 - Recommended
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MINIMUM REQUIREMENTS
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This section provides information about the minimum requirements for
installing and using the Dell Management Pack for Microsoft
System Center Operations Manager.
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Managed System Software Requirements
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* Operating system support: Windows Server® 2003 X86 and X64 with SP1
(Standard, Enterprise, and Datacenter editions) and
Windows 2000 Server edition with SP4.
* Support for Dell™ OpenManage™ Server Administrator version 5.2
(including the
Server Administrator Storage Management Service version 2.2).
For receiving alerts from the storage subsystem, you must have
installed the Server Administrator Storage Management Service.
* Browser support for Server Administrator-managed systems:
For information on browser support for Server Administrator-managed
systems, see the Server Administrator readme.txt file.
NOTE: If the "Launch Server Administrator" Task gives you a "Page
cannot be displayed" error, ensure that there is network
connectivity from the Dell server.
NOTE: If any of the Remote power control or LED Identification
control tasks give you errors, ensure that there is network
connectivity from the BMC NIC of the Dell server and
that the BMC is configured with a valid IP Address and is
IPMI-enabled. For IPMI Shell errors, see the
"Dell OpenManage Baseboard Management Utilities User's Guide"
from the Dell OpenManage "Systems Management Consoles CD"
or from the Dell Support website
at "support.dell.com" for details.
NOTE: If you have a Dell Remote Access Controller (DRAC) installed,
you must install the DRAC agent using the
"Dell PowerEdge Installation and Server
Management" CD for Server Administrator version 5.2.
During installation, select "Managed Node"-> "DRAC Agent."
NOTE: If the DRAC Console launch gives you a "Page cannot be
displayed" error, ensure that there is network connectivity
from the DRAC card, and that the DRAC is configured with a
valid IP address.
NOTE: If attributes or hardware objects do not display for Dell
Servers, ensure that the CIM Dell namespace is not corrupted
and that the Dell Services are not down.
Restart the Dell managed system or reinstall Server
Administrator to correct the CIM behavior.
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Operations Manager Management Console Requirements
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NOTE: The Management Pack version 3.0 can be installed
only on Operations Manager 2007.
* The Operations Manager 2007 agent software must be installed on all
Dell-managed systems either remotely from the management station or
locally on the managed system.
* For discovered systems to be recognized as Dell devices in the
Operations Manager 2007 environment, Server Administrator must be
installed on all Dell-managed systems.
* The Operations Manager 2007 Management Server Action Account must
have local Admin privileges on all the agent managed systems.
* To run the Remote Power Control tasks or the LED Identification
Control tasks on managed systems, the BMC Management Utility
version 2.0 must be installed on the management station.
The BMC Management Utility is available on the Dell
Systems Management Consoles CD.
NOTE: Windows 2003, Windows XP and Windows Vista™ operating systems
are supported for systems running Operations Console.
NOTE: Administrators need to ensure Dell tasks with BMC credentials
- username, password and KG key are set for all the Tasks in
Authoring pane - Dell Server BMC object, depending on the
customer settings. For credential parameters details and of
IPMISH task command line syntax, see the
"Dell OpenManage Baseboard Management Utilities User's Guide"
from the "Dell Systems Management Consoles CD" or from the Dell
Support website at "support.dell.com." for details.
Also, provide the accurate path to "ipmish.exe" in the
Dell task parameters.
NOTE: Remote Power control tasks, LED Identification control tasks
and Clear Agent ESM Log will function only for Dell systems on
which a Dell Agent is installed.
NOTE: Remote Power control tasks and LED identification control tasks
will provide IPMI Shell Task output only on Dell systems with
IPMI capability and with Server Administrator installed.
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RELEASE HIGHLIGHTS
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* Support for System Center Operations Manager 2007.
* Support for Dell OpenManage Server Administrator version 5.2 and
enhanced Storage Management Service version 2.2.
* New server model with detailed hardware hierarchy
drill down in Dell views.
*Support for discovery and monitoring of Dell printers that support
Community-based Simple Network Management Protocol
Version 2 (SNMPv2c).
The Management Pack does not process SNMP traps.
NOTE: Dell Management Pack version 3.0 is compatible only
with Operations Manager 2007.
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INSTALLATION/UPGRADE
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Installation
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For information on installing the Dell Management Pack for
Operations Manager 2007, see the "Dell Management Pack for
Microsoft System Center Operations Manager User's Guide"
at the Dell Support website at "support.dell.com."
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Uninstallation
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For information on uninstalling the Management Pack Version 3.0, see
the "Dell Management Pack for Microsoft System Center Operations
Manager User's Guide" at the Dell Support website at "support.dell.com."
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USER NOTES
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This section provides information to help enhance your experience
with the Management Pack in particular implementations and
environments.
- N/A
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KNOWN ISSUES
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This section provides information on open issues with the Dell
Management Pack 3.0 for Operations Manager 2007.
- Operations Manager Health Service may stop due to certain Monitor
thresholds. The Workaround for this issue is to modify the
following threshold settings for the Monitors:
1. Go to the Authoring pane
2. Select Authoring-> Management Pack Objects-> Monitors
3. Select Target as "Agent"
4. Select Entity Health-> Performance-> Health Service Performance
a) Right-click "Health Service Handle Count Threshold"
b) Select Overrides-> Override the Monitor-> For a Group
c) Choose "Management Server Computer Group"
d) Override the following parameters
* "Agent Performance Monitor Type - Threshold"
- "Override Setting" value from 2000 to 10000
* Enabled - "Override Setting" value to "true"
e) Apply the settings.
5. Select Entity Health-> Performance-> Health Service Performance
a) Right click "Health Service Private Bytes Threshold"
b) Select Overrides-> Override the Monitor-> For a Group
c) Choose "Management Server Computer Group"
d) Override the following parameters
* "Agent Performance Monitor Type - Threshold"
- "Override Setting" value from 104857600 to
1610612736
* Enabled - "Override Setting" value to "true"
e) Apply the settings.
- The IPMI Power control and LED Identification tasks shipped with the
Dell Management Pack v 3.0 require BMU 2.0 to be installed on the
Operations Manager Management Server and have default BMC credentials,
which cannot be modified.
If your systems have different BMC credentials, you need install BMU 2.0
on the Operator Console system and create new console tasks in
Authoring pane targeted on "BMC for Dell Server".
Select "Create new task" -> "Console Tasks - CommandLine" and set
the following command line parameters:
"Application:" Input the path of application "ipmish.exe"
(For example, c:\Program Files\Dell\SysMgt\bmc\ipmish.exe)
"Parameters:" for example:
-ip $Target/Property[Type="Dell.Connections00130025!Dell.Connections.ServerBMC"]/BMCIPAddress$ -u %BMCUserName% -p %BMCPassword% -k %BMCKGKey% %IPMITaskString%
The above BMCIPAddress string can be populated by selecting the drop-down
button indicating "BMC IP Address."
Update the BMC credentials - %BMCUserName%, %BMCPassword%, %BMCKGKey%
%IPMITaskString% - "power status" for CheckPowerStatus Task
- "power on" for PowerOn Task
- "power off" for PowerOffGrace Task
- "power off -force" for PowerOffForce Task
- "power cycle" for PowerCycle Task
- "power reset" for PowerReset Task
- "identify on" for LEDOn Task
- "identify off" for LEDOff Task
- Operations Manager cannot discover DRAC on Dell PowerEdge(TM) xx55
systems with modular chassis.
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HISTORY
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N/A
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Information in this document is subject to change without notice.
(C) 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: "Dell," "OpenManage," and "PowerEdge"
are trademarks of Dell Inc.; Windows Vista is a trademark, and
"Microsoft," "Windows," and "Windows Server",
"System Center Operations Manager" are either trademarks
or registered trademarks of Microsoft Corporation in the United States
and/or other countries.
Other trademarks and trade names may be used in this document to
refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks
and trade names other than its own.
June 2007
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.