KONICA MINOLTA magicolor 2490MF
KONICA MINOLTA Windows Driver
ReadMe V1.1
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I. INTRODUCTION
This Readme file contains special information relating
to the following items:
- Application Notes
- Connectivity
- Error Messages
- PageScope Web Connection
- Printer Driver
- Client-Server Installation (Point and Print)
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II. APPLICATION NOTES
1. CorelDRAW--When printing a file to letter-size
media, select Fit to Paper in the Output Paper
Size section on the Paper tab. If you do not
select Fit to Paper, the image will be cut off
on one side.
2. DOS--The DOS copy and print commands are not
supported.
3. MS Word--Word does not allow users to print a
saved document in a different paper size because
it passes its default paper size to the printer
driver. Take the following steps to print a
document in a specified paper size:
i. In Word go to File/Page Setup and make
sure that the specified paper size is
selected under Paper Size.
ii. In Word go to File/Print and click the
Properties button of the magicolor 2490MF.
iii. Select the Paper tab. Check "Fit to Paper"
and select the specified paper size from the
Output Paper Size drop-down list.
4. MS Internet Explorer 5.0--A SPOOL32 crash may be
experienced when printing web pages containing java
related data. Printing cannot be continued although
the document can be saved. You must restart the
printer to resume the printing job. Recommend to
upgrade IE 5.0 to IE 5.5 or higher to avoid this
problem.
5. Adobe Acrobat Reader 4.0--Dashed lines may not be
imaged when printing pdf files. Recommend to upgrade
to Acrobat Reader 5.0 to resolve this problem.
6. Adobe PageMaker 6.5--The color separation (C,M,Y,K)
function may not function correctly depending on
image data.
when the K plane prints in color, please use the
"B/W" setting instead of the "Color" setting on
the Quality tab.
7. Lotus Approach 9.6.1--When Print Properties is
opened, the layout of the driver preferences
collapses.
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III. CONNECTIVITY
1. Network--If you make any changes in the Network menus,
you must restart the printer for the changes to take
effect.
2. Windows XP--When setting up the printer on a
network, use the Standard TCP/IP port and then
select either Generic or Minolta-QMS Printer as the
device type. Then use the Microsoft Print Monitor
in this environment.
3. Windows 2000--When setting up the printer on a
network, use the Standard TCP/IP port and then
select either Generic or Minolta Printer as the
device type. Then use the Microsoft Print Monitor
in this environment.
4. Windows 98SE/Me--When setting up the printer on a
network, use the magicolor TCP/IP port. Then use the
accompanying Print Monitor.
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IV. ERROR MESSAGES
1. Duplex Jam--A duplex media jam may occur when
printing with a paper size mismatch. This is in
combination with AUTOCONTINUE=ON. Replace the tray
with the correct paper size specified in the driver.
2. Invalid Printer Name--An error message may be
displayed when installing the printer driver. Please
remove any preceding and following spaces from the
printer name text string to resolve this problem.
3. Print Outside Printable Area (Windows 98SE)--Attempting
to print a document with margins set outside printable
area will prompt the warning message dialog box: "The
margins of section 1 are set outside the printable
area of the page. Do you want to continue?". Please
take the following steps:
. If selecting "No" prompts an error message dialog
box and the print queue shows an error status,
please click "OK" in the error message dialog box.
You should be able to cancel and clear the print
job in the print queue.
. If selecting "No" does not prompt the error message
dialog box, you cannot cancel nor print the job
and the print queue will show an error status. Please
reboot your PC and remove the job in the print
queue manually by clicking "Purge Print Documents"
from the [File] menu while selecting the magicolor
2490MF printer icon in the [Prints]folder. You
should be able to cancel and clear the print job
in the print queue.
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V. PAGESCOPE WEB CONNECTION
1. URL--When entering a URL in the System/Online
Assistance field, type in 'http:// URL'. PageScope
Web Connection does not support 'https'.
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VI. PRINTER DRIVER
1. Collation--In order to collate multiple copies of a
duplex print job with Left Binding or Right Binding
selected as the Booklet option on the N-up Details
button of the Layout tab, select collation in the
printer driver only. Do not select collation in the
application. This will cause the pages to print out
of order. Similar effects will occur when printing
with Watermark or with Form Overlays in WORD. Failing
to set collation in the printer driver will cause
the Watermark to print only on the first page of the
first copy.
2. Installation (Windows XP)--Due to a Windows limitation,
when a second magicolor 2490MF printer driver is
installed, the printer name in the Printers folder is
identified as (Copy 1) rather than (Copy 2).
3. Installation (Windows 98SE/Me)--When upgrading to a
newer version of the driver, you need to first uninstall
the older version before installing the new version.
4. Installation (Windows 98SE/Me)--During the driver
installation from the Installer CD, the "Invalid
Printer Name" dialog box appears after entering the
existing printer name in the "Friendly Name" text field.
The suffix "Copy 1" will be automatically appended
to the new printer name to avoid duplicate names. You
can change it to another unique name in the text
field or can change it from the Printer folder after
instillation.
5. Installation (Windows 98SE/NT)--The "Print A Test Page"
option selected in the "Print Options" dialog box during
the driver installation from the Installer CD may print
incorrect outputs. This does not reflect the print
qualities obtained from normal printing operation.
6. Installation (Windows 98SE)--When selecting USB
connection type during the driver installation from
the Installer CD, if the "Finish" button does not
appear in the final "Add New Hardware wizard" dialog
box and you are unable to continue the installation,
please proceed as follows to complete the installation:
- In the "To install a printer" dialog box, click the
"Next" button.
- Follow the succeeding steps to install the driver.
- Once the driver is installed, the "Finish" button will
appear in the "Add New Hardware Wizard" dialog box.
- Click the "Finish" button to close and exit the
"Add New Hardware Wizard".
- The installation process is now completed. The KONICA
MINOLTA "Main Menu" dialog box will remain open for
you to make other selections.
7. Installation (Windows XP SP2)--When installing the
driver from the Installer CD, you may encounter a
"Windows Security Alert" message appearing on your
screen. Please select to "Unblock" the Installer
program from the WinXP SP2 firewall.
8. Installation--When installing the driver from the
Installer CD, it is possible that a message will
be displayed indicating that some Java Virtual
Machine (JVM) files may get overwritten. Please
select "YES" to allow the files to be overwritten.
(When selecting "NO", InstallShield Wizard will
appear. Click "OK" to stop and cancel the
installation automatically.)
9. Features (Windows 2000/XP/2003)--It is possible
that you may have some driver features unavailable
such as Edit Custom Paper Size, Edit Form Overlay,
Edit Watermark and Easy Set Save. These features
are available when the user is logged in as
Administrator.
10. Overlays--Overlay files are created as color documents.
Therefore, even if you select monochrome printing
(B/W on the Quality tab), the overlay prints in color.
If you want a monochrome overlay file, you must create
it selecting B/W printing and save it as an overlay
file (Edit Form Overlay button on the Paper tab).
11. Overlays--Overlay files must be printed at the same
resolution at which they were created. In other
words, if you create an overlay file at 600 dpi, any
documents with which you use this overlay should
also be printed at 600 dpi. If you print the overlay
at a different resolution, it is automatically
resized and, therefore, placed incorrectly on the
printed pages.
12. Overlays--Overlay files (*.prn) must be created with
the magicolor 2490MF driver. If you try to
use an overlay file created with another driver,
the file may not print.
13. Overlays--Printing a file with an overlay uses twice
the virtual memory of regular printing. Therefore, it
is recommended that you increase your PC's virtual
memory.
14. Sharing--If you uninstall a printer driver for a
shared printer under Windows 98SE/Me and then
reinstall the printer driver, the new printer driver
is automatically shared. If you do not want to share
this printer driver, you must go in and manually
unshare it.
15. Uninstallation (Windows 98SE/Me)--If you uninstall the
printer driver, you must restart the PC to complete
the uninstallation. Otherwise, some files are locked
by the Windows operating system and therefore cannot
be deleted.
16. Uninstallation (Windows 98SE/Me)--If you uninstall
"KONICA MINOLTA magicolor 2490MF Printer Driver
Software" from Add/Remove Program Properties, you must
temporarily disable any anti virus scan or anti virus
real time protection programs.
17. Uninstallation (Windows Me)--When using Windows Me,
restart the computer after uninstalling the printer
driver.
18. Mixed Paper Sizes--When printing a document with mixed
paper sizes, the job may print with unpredictable
results. For example, a conflict will occur if a duplex
document were specified such that the odd-numbered page
is Letter size (front side) and the even-numbered page
(back side) is Legal size paper. Booklet or N-Up
applications that employ scaling may experience missing
data or page shifting due to different aspect ratios
used for different paper sizes. An application may use
mixed paper sizes when the following occurs:
(a) AUTO CONTINUE is set to ON
(b) TRAY CHAINING is set to ON
(c) Tray 1 and Tray 2 have different sized paper
(d) Paper Source is set to Auto
(e) Paper sizes specified on the front and back side
are the same
19. Page Orientation--When a Word document with mixed page
orientation is printed by Booklet, the second page
rotates by 180 degrees. For example, a 3-page document
with Landscape, Portrait and Landscape orientation set
for the first, second and third page respectively would
have the second page rotated.
20. Device Options Setting--It is possible that when you
click the "Default" button under the "Device Options
Setting" tab, the "Apply" button will be grayed-out.
When this occurs, clicking the "OK" button will have
the same effect as the "Apply" button.
21. Upgrading Driver--Remove the original driver before
upgrading. From Start->Programs->KONICA MINOLTA program
group, select "Uninstall", or from Start->Settings->
Control Panel/Add or Remove Programs, remove only
"KONICA MINOLTA magicolor 2490MF".
"KONICA MINOLTA magicolor 2490MF Printer Driver
Software" listed in the "Add or Remove Programs" will
be needed when removing the upgraded driver. If it
has been removed by mistake, Please re-install the
driver from the Installer CD.
22. Upgrading Driver--An error message may appear while
installing an upgraded driver. However, please
continue to complete the installation.
If the "Language Version Conflict..." error dialog box
appears, click the "Yes" button. If the "Setup could
not replace..." error dialog box appears, click the
"Ignore" button'. You should be able to
install the upgraded driver.
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VII. CLIENT-SERVER INSTALLATION (Point and Print)
1. Printer Properties (Windows XP SP2)--When installing
the driver with SP2, new security features allow for
greater protection but less flexibility in a Client/Server
environment. When the "Use simple file sharing (Recommended)"
box is checked, SP2 forces the user to go into
"Forceguest" mode even if the user has Administration
rights to the server. As such, it is possible that driver
settings performed at the client side may not be saved
at the server because the user does not have the proper
security rights. Additionally, some driver settings
at the client side may not be available.
The "Use simple file sharing (Recommended)" check box can
be accessed by going to "My Computer", then to "Tools",
"Folder Options" and select the "View" tab.
2. Printer Names--Windows supports the use of long printer
names. It allows you to create printer names that contain
spaces and special characters. However, if you share a printer
over a network, some clients will not recognize or correctly
handle the long names and you may experience problems printing.
To prevent printing problems due to long names, you need to
ensure that the printer's entire qualified name (including
the server name, \\PRINTER2\PSCRIPT, for example) must be
less than 32 characters. Additionally, do not include
spaces or special characters in these names.
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TRADEMARKS
KONICA MINOLTA is a trademark or a registered trademark of
KONICA MINOLTA HOLDINGS, INC.
magicolor is a trademark or a registered trademark of
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
All other trademarks are the property of their respective owners.
Copyright (c) 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
All rights reserved.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.