1. First download the driver for the USB connection
by clicking the button below.
2. Download this to your desktop and then double
click on it. The driver files will be extracted to
C:\PCX1100U USB DRIVERS
3. Make sure the modem is connected to your computer
using the USB cable supplied and attached to the
modem in the port marked USB. Also make sure the
power supply is connected to the modem and the
power is on. The power light on the modem will indicate
this.
4. If when this is performed, the Found New Hardware Wizard
appears then click Cancel to close this window. Then from
your Desktop click on START, from the menu select
SETTINGS and then CONTROL PANEL. The CONTROL
PANEL will open.
5. In the CONTROL PANEL double click on the icon that is
marked SYSTEM. This will open a new window called
SYSTEM PROPERTIES. From this window select the tab
that is marked DEVICE MANAGER. With this selected a list of
system devices will appear with "+" or "-" to the left of them.
Working your way down the list look for anything with a "-" next
to it and marked "OTHER DEVICES" these may have a "?" or
"!"marked next to the device. Highlight the first one you find and
then click the button at the bottom of the window that is marked
REMOVE. A box will appear asking you if you are sure you want
to remove this. Click OK. Repeat this until all "?" or "!" are gone.
6. Now look towards the bottom of the list and double click on
UNIVERSAL SERIAL BUS CONTROLLERS. Look in this list and if
there is a device named USB COMPOSITE DEVICE then please
highlight this and click REMOVE.
7. Once all this has been completed click on the button at the bottom of
the window and click REFRESH. The Found New Hardware Wizard
should appear. Click NEXT in this window. This will take you to a
screen that has two options. Make sure the first option is selected,
"Search for the best driver (Recommended)" and click NEXT.
8. In the next window there will be a few options. Make sure only the option
that is labeled "Specify a location" has a check mark in the box to the left
of it. Now click on the button marked BROWSE.
9. A window will appear called BROWSE FOR FOLDER. In this window click
on the "+" next to C: and a list of folders should appear underneath this.
Click on the folder, PCX1100U USB Drivers and then click OK and this
window will dissapear.
10.Now back in the Found New Hardware Wizard window under "Specify
location" the path to the drivers should be displayed. Then click NEXT.
11.Windows will ask you to wait while it searches for a new driver for the
device. When Windows finds the driver a window will appear. From this
window select "The updated driver (Recommended) Toshiba PCX1100U
USB cable modem (WDM)" and click NEXT. Windows will say it is ready
to install the best driver for this device and click NEXT.
12.The drivers will load and Windows will prompt to click FINISH, please do this.
13.Again the Found New Hardware Wizard will this time it will say it has found
"Toshiba PCX1100U USB Cable Modem Networking support". Simply click
NEXT when prompted through every window, you may be asked to insert the
Windows 98 Second Edition CD ROM, please do this and when finished click
FINISH.
14.You will be promted to restart your computer. Click YES. Once the computer
restarts, the PC light on the modem should be on solid.
15.This completes the USB install. Any other settings should be provided by the
cable company.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.