README.TXT Driver File Contents (pl243en.exe)

ReadMe File for the Hewlett-Packard HP-GL/2 Raster Driver
for Windows NT 4.0, Windows 2000, and Windows XP

Product name:              HP Designjet HP-GL/2 Raster Driver
                           for Windows NT 4.0, Windows 2000,
                           and Windows XP

Version number:            5.35

Languages supported:       English, French, Italian, German,
                           Portuguese, Spanish, Japanese, Korean,
                           Simplified Chinese, Traditional Chinese

Products supported:        HP Designjet 100
                           HP Designjet 500
                           HP Designjet 800
                           HP Designjet 5000
                           HP Designjet 5500
Installation instructions: see detailed instructions at the end
                           of this file

Platform requirements:     Microsoft Windows NT 4.0,
                           Windows NT 2000, or Windows XP


Internet Links from the Driver's Help File

The driver's help file contains some useful links for users with
access to the Internet. If you cannot link automatically to these
pages, they can still provide you with useful information.

The pages are:

HP Home Page  
HP Designjet Home Page  hpp://

Clipping when Printing to File (Windows NT 4.0)

If you experience clipped plots when printing to file, install
Windows NT 4.0 Service Pack 5 or later. Alternatively, you may
also work around these problems by setting up a Local Port as a
file. To do so, open Printer Properties and create a new Local
Port with a valid file path as Port Name, such as "C:\output.prn".

Large-File Problems

If you experience some problems when printing huge drawings or
long plots, please ensure that your system drive has at least
800 Mb of free space.

You may also find it helpful to disable print spooling, as

Under Windows NT:
Start -> Settings -> Printers -> Properties -> Scheduling
-> "Print directly to printer"

Under Windows 2000:
Start -> Settings -> Printers -> Properties -> Advanced
-> "Print directly to printer"

Under Windows XP:
Start -> Control Panel -> Printer and faxes -> Properties
-> Advanced -> "Print directly to printer"

Timeout for Complex Print Jobs

Complex print jobs may experience timeout problems. Under such
circumstances, only a portion of the drawing will be properly
printed, and the device will request more paper. To solve the
problem, increase the IN JOB TIMEOUT setting available through the
printer's front panel IO MENU.

For really complex drawings you may also need to change the
printer spool settings. This may be done as follows.

Under Windows NT:

Start -> Settings -> Printers -> Properties -> Scheduling
-> "Start printing after last page is spooled"

Under Windows 2000:

Start -> Settings -> Printers -> Properties -> Advanced
-> "Start printing after last page is spooled"

Under Windows XP:

Start -> Control Panel -> Printer and faxes -> Properties
-> Advanced -> "Start printing after last page is spooled"

Color Space

You should select the sRGB color space in your application,
otherwise hue casts may not be printed correctly. No CMYK path is
available in this driver. If you use CMYK, your application will
convert it to RGB; ensure that it converts to sRGB.

Large Images and Adobe Applications

Adobe Photoshop may have difficulty in printing large images at
high resolutions or on large paper sizes. You can check in advance
whether a problem will occur by clicking on the second pane from
the left of the Photoshop status bar. You should see a gray
rectangle representing the printed page, and a white crossed
rectangle on top of representing the image. The white rectangle
should be surrounded by the gray one; if not, your image may be

To overcome this problem, first ensure that you have selected the
correct paper size. In Photoshop, select File, Page Setup and
click on the Properties button to set the paper size. If the
problem remains, select File, Page Setup, Properties again, and
then click Scale to Fit and set a 100% scaling factor. The printer
driver will now report a lower resolution to Photoshop, which may
enable your image to be printed.

You may experience a similar problem with Adobe Acrobat.

Choosing Standard Page Sizes in Microsoft Word

If you want to select from a particular group of standard page
sizes (such as ANSI or ISO) in Microsoft Word, you must first
enable those paper sizes in the driver's Paper Sizes dialog box.
See the driver's help file for more information.

Keep Line Width When Scaling

The "Keep line width when scaling" option in the driver's CAD
properties page will not work if your application draws lines as
small rectangles. This may happen with thick or styled lines.


You should have Windows running and displaying the desktop;
we recommend rebooting your computer before installing a driver.

Standard Installation

Insert the CD-ROM into the CD-ROM drive and follow the
instructions that appear on your screen.

If no instructions appear on your screen, run the setup.exe
program on the CD-ROM.

Manual Installation

If you cannot or prefer not to use the standard installation
process, you can install the driver from the CD-ROM by following
these steps:

1. If the output you send to the printer will go directly to the
printer by network without being stored on another computer, you
must create a network port before installing the driver (consult
your network documentation or network administrator).

2. Under Windows NT or Windows 2000, click Start, Settings,
Printers to open the Printers dialog box; then double-click the
Add Printer icon to open the Add Printer Wizard dialog box. (We
recommend that you do not use the New Driver button in the Printer
Properties dialog box to install or upgrade this driver.)

Under Windows XP, click Start, Control Panel, Printers and other
hardware, Printer and faxes; then click Add Printer in the frame
labelled "Printer tasks".

3. Follow the steps displayed on your screen, answering the
questions as appropriate. Below is some basic advice for some of
the questions that you may be requested to answer, depending on
your system configuration.

You may be asked whether your printer is connected directly to your
computer, or connected indirectly through another computer.


* "My computer" or "Local printer" if the output you send to the
printer will go directly to the printer by cable or network
without being stored on another computer.

* "Network printer" if you will send output to the printer via
another computer. In this case, all settings for the printer are
managed by a printer server that has been set up by an

You may be asked the manufacturer and model of your printer.

Click Have Disk...

In the Install From Disk dialog box, enter the location of the
driver on the CD-ROM (the same folder as this ReadMe file) and
click OK. Select your HP Designjet printer from the list and click

If you want to install several drivers you will need to repeat
this procedure.

You may be asked whether you want to keep the existing driver or
use the new one.

Select "Replace existing driver".

You may be asked whether you want to print a test page.

We recommend that you select "Yes". By printing a test page you
will test the communications link between your system and the

If you are sharing the driver with Windows 95, 98, or Me, you may
be informed that a file from Windows 95, 98, or Me is needed. All
the necessary files are located one folder up from this ReadMe
file, in the "Win95" folder.

(c) Copyright Hewlett-Packard Company 2001. All rights reserved.
Version 5.30 September 2002

A limited License is granted for the use of this Software (and
related documentation) only with Hewlett-Packard printers on a
no-cost, sharing basis. You may distribute and copy this Software
(and related documentation) so long as it is strictly for use with
Hewlett-Packard printers, it is not modified and remains a
completely unaltered package, it is not sold for profit, and it is
advertised for use with Hewlett-Packard printers.
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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