Technical Support
Windows XP solution
We offer now a solution to install a Windows 2000 driver under Windows XP
for following models:
Blackwidow- 648 Home, 1248 Home, 1248 Pro, 1248 Pro+.
1. Insert the Blackwidow driver CD in your CD-ROM drive and cancel the
automatic installation.
2. Download the Windows XP Fix to your PC and start it (double-click).
3. After choosing your language there is a dialog box. In this dialog box
please choose the RUN.EXE file located on the Blackwidow CD-ROM in your
CD-ROM drive.
When Prompted with the Microsoft Digital Signature, click continue to
complete the scanner installation.
The installation should proceed as normal and install your scanner in
Windows XP.
If you still experience problems after trying the above then please try
altering the compatibility mode as shown below.
1. Insert the Blackwidow driver CD in your CD-ROM drive and cancel the
automatic installation.
2. Browse onto the Cd Rom Drive and right mouse click on the "Run" icon
3. Choose properties
4. Select the 'Compatibility' tab.
5. Choose Windows 2000 in the compatibility list and click on OK.
6. Now double click on the "Run" file.
7. The installation will proceed as normal.
This site is © of Devcom International Ltd. 2001. Devcom Int.Ltd. reserve
the right to alter either specifications or prices without notice. All
trade marks acknowledged. Black Widow is a registered trade mark of Devcom
Int.Ltd. Cooperage Way Business Centre, Alloa, FK10 3LP. Tel 01259
272120 Fax 01259 272103.
Web: www.blackwidow.co.uk E-mail: devcom@blackwidow.co.uk
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.