Using Intel's Automated Customer Support
The following services are available 24-hours a day, 365 days a year:
Internet
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Use the World Wide Web or anonymous FTP to get the following:
- Troubleshooting information
- Software updates
- Installation notes
- Product information
- Technical documents
Connection information:
World Wide Web:
http://www.intel.com (Intel Corporate home page)
http://support.intel.com (Customer Support home page)
FTP:
Address ftp.intel.com
Directory /pub/support/enduser_reseller/etherexpress_lan_adapters
Intel BBS
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Interactive dial-in service. Use your modem to download software and
files on the following topics:
- Troubleshooting information
- Software updates
- Installation notes
- Compatibility lists
BBS Phone numbers:
Europe +44-1793-432-955
US & Canada 1-503-264-7999
Worldwide 1-503-264-7999
FaxBack*
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Get faxes on the following topics:
- Troubleshooting
- Installation notes
- Compatibility lists
FaxBack Phone numbers:
Europe +44-1793-432-509
US & Canada 1-800-525-3019 or 503-264-6835
Worldwide 1-503-264-6835
* Third-party trademarks are the property of their respective owners.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.