***************************************************************************** You can find the most recent software and user documentation for all WaveLAN products on our internet site. Software and Documentation World Wide Web http://www.wavelan.com FTP Server ftp://ftp.wavelan.com/pub If you encounter problems when installing or using this product, or would like information about our other WaveLAN products, please contact your local Authorized WaveLAN Reseller or regional Lucent Technologies Sales Office. Addresses of Resellers and Sales offices can be found on the WaveLAN website. In case no local or regional support is available, you can reach us at the addresses or telephone numbers listed below. WaveLAN Regional Support U.S.A usasupport@wavelan.com Caribbean/ Latin America / Canada calasupport@wavelan.com Europe/ Middle-East/ Africa emeasupport@wavelan.com Asia/ Pacific apasupport@wavelan.com WaveLAN Global Support U.S.A Voice: +1 800 WAVELAN +1 937 445 7256 Fax: +1 937 445 5552 When contacting WaveLAN Support, please complete this WaveLAN Problem Report form and include it with your email or fax. The form (report.txt) is available on the WaveLAN software diskette, and on the WaveLAN Support pages of the WaveLAN website. WAVELAN DRIVER PROBLEM REPORT FORM ***************************************************************************** GENERAL ------- Date: _____________________________________ Customer Name: _____________________________________ Contact name: _____________________________________ Telephone: _____________________________________ Email address / Fax: _____________________________________ HOST COMPUTER ------------- Brand and type (number): _____________________________________ Bus type (ISA, PCMCIA): _____________________________________ Processor type (386, 486, Pentium etc.) and Speed: _____________________________________ Operating System (DOS, Windows 95/98/NT etc.) and Version (e.g. OSR 2): _____________________________________ WAVELAN ------- (Use WaveMANAGER/CLIENT - Card Diagnostics - Version Info, to see Names and Variant and Version numbers. Card Type, Regulatory Domain variant, and Serial Number, are printed on the backside of the card.) Network Card type (PC Card Type-II Ext.):_____________________________________ Regulatory Domain variant (FC/ET/FR/JP): _____________________________________ Card Serial Number (S/N): _____________________________________ Primary Card Firmware Name, Variant, and Version: _____________________________________ Secondary Card Firmware Name, Variant, and Version: _____________________________________ Driver Name, Variant, and Version: _____________________________________ Utility Name, Variant, and Version: _____________________________________ Use of CS/SS, and/or Card Access Driver plus version numbers (DOS only): _____________________________________ Complete Start-up Banner of driver, inclusive error messages and error codes if displayed: _____________________________________ _____________________________________ _____________________________________ _____________________________________ _____________________________________ NETWORK ------- Network Operating System and Version: _____________________________________ Protocol stack (IPX, IP, Netbeui etc.): _____________________________________ Frame Type (802.3, Ethernet-II etc.): _____________________________________ Topology (WavePOINTs, Bridges, Routers in communication path): _____________________________________ PROBLEM DESCRIPTION: -------------------- ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.