####################################################################### DELL OPENMANAGE(TM) Storage Management, VERSION 1.0 README This is the readme file for the Dell OpenManage Server Administrator enhanced Storage Management Service. For information on the basic and enhanced Storage Management Service and their relationship to Array Manager, see the "Title and Description" section of this readme and the "What’s New for Version 1.9" and the "Storage Management Service" chapters of the Server Administrator User's Guide. NOTE: The enhanced Storage Management Service is installed using the Server Administrator install process. See the Dell OpenManage Install readme (readme_ins.txt) on the "Systems Management" CD for the latest installation information and issues specifically related to Server Administrator. NOTE: See the Dell OpenManage Array Manager readme (located in the "am3xx" directory on the "Systems Management" CD) for supplemental information regarding the basic Storage Management Service and Array Manager. Note: Product documentation for the enhanced Storage Management Service is provided as online help. The online help refers to this service as "Dell OpenManage Storage Management" and as "Storage Management". Note: The Server Administrator documentation includes the "User's Guide", "Messages Reference Guide", "CIM Reference Guide", "Command Line Interface (CLI) User's Guide", "SNMP Reference Guide", and "Compatibility Guide". You can access all the documentation from the product documentation CD or from the Dell Support website at "support.dell.com". Always see the Dell support Website at support.dell.com for the most current information. ####################################################################### ====================================================================== Criticality ====================================================================== 2 - Recommended Note: The enhanced Storage Management Service does not support Novell(R) NetWare(R) or fibre channel. Disk and volume management are also not provided by the enhanced Storage Management Service. All other storage management and configuration features provided by Array Manager are also provided by the enhanced Storage Management Service. In addition, the enhanced Storage Management Service supports Linux. ====================================================================== Title and Description ====================================================================== This release of Server Administrator provides both a basic and an enhanced Storage Management Service. The basic Storage Management Service is the same service as provided with previous releases. Array Manager is installed with the basic Storage Management Service. The enhanced Storage Management Service replaces the storage management and configuration features provided by Array Manager. See the WHAT IS NEW IN THIS RELEASE? section of this readme for more information. ###################################################################### README TABLE OF CONTENTS ###################################################################### COMPATIBILITY/RECOMMENDED REQUIREMENTS WARNINGS WHAT IS NEW IN THIS RELEASE? COMPARING THE ENHANCED STORAGE MANAGEMENT SERVICE AND ARRAY MANAGER CONSIDERATIONS WHEN MIGRATING FROM ARRAY MANAGER WHAT IS FIXED IN THIS RELEASE? INSTALLING STORAGE MANAGEMENT, VERSION 1.0 KNOWN LIMITATIONS ###################################################################### COMPATIBILITY/RECOMMENDED REQUIREMENTS ###################################################################### The enhanced Storage Management Service is installed using the Server Administrator install process. For Server Administrator installation requirements, see the following documentation: * The Dell OpenManage Install readme (readme_ins.txt) on the "Systems Management" CD for the latest installation information. * The "Installing Server Administrator" chapter in the Server Administrator User's Guide. ====================================================================== COMPATIBILITY WITH ARRAY MANAGER ====================================================================== Installing the new enhanced Storage Management Service replaces any previous installation of the Array Manager managed system (server software) that resides on the system. The Array Manager console (client software) is not replaced. ====================================================================== COMPATIBILITY WITH OTHER RAID STORAGE MANAGEMENT UTILITIES ====================================================================== * PERC Console and FAST Compatibility Issues when Installing Storage Management Installing Storage Management on a system that has FAST or the PERC Console installed is an unsupported configuration. It is recommended that you uninstall FAST and the PERC Console before installing Storage Management. In particular, you may find that Storage Management or the FAST features are disabled at run time when using Storage Management on a system that also has FAST installed. Storage Management replaces all storage management features provided by FAST and the PERC Console. In addition, Storage Management has features not provided by FAST and the PERC Console. * Compatibility with Linux Utilities Installing Storage Management on a Linux system that has other RAID storage management utilities provided by Dell or other vendors is an unsupported configuration. It is recommended that you uninstall these utilities before installing Storage Management. Storage Management replaces the storage management features provided by these utilities. Examples of the Dell or vendor-supplied Linux utilities include: - LinFlash - DellMgr - DellMON - LINLib - MegaMgr - MegaMON Note: See the WARNINGS section of this readme for additional information. ====================================================================== FIRMWARE AND DRIVER REQUIREMENTS FOR THE PERC 2/SC, 2/DC, 3/SC, 3/DC, 3/DCL, 3/QC, 4/SC, 4/DC, 4e/DC, 4/Di, 4/IM, 4e/Si, 4e/Di, CERC ATA100/4ch, LSI 1020, and LSI 1030 CONTROLLERS ====================================================================== The firmware and drivers listed in the following table refer to the minimum supported version. Later versions of the firmware and drivers are also supported. Refer to http://support.dell.com for the most recent driver and firmware requirements. Controller Firmware Windows 2000 Windows Redhat Redhat Driver Server Linux Linux 2003 Driver Driver Driver 2.1 3.0 PERC 2/SC 3.13 2.68 6.35.2.32 1.18 N/A PERC 2/DC 1.06 2.68 6.35.2.32 1.18 N/A PERC 3/SC 197O 5.46 6.41.2.32 2.10.7 2.10.7 PERC 3/DC 197O 5.46 6.41.2.32 2.10.7 2.10.7 PERC 3/DCL 197O 5.46 6.41.2.32 2.10.7 2.10.7 PERC 3/QC 197O 5.46 6.41.2.32 2.10.7 2.10.7 PERC 4/SC 350O 5.46 6.41.2.32 2.10.7 2.10.7 PERC 4/DC 350O 5.46 6.41.2.32 2.10.7 2.10.7 PERC 4e/DC 513P 5.46 6.41.2.32 2.10.7 2.10.7 PERC 4e/Si 513O 5.46 6.41.2.32 2.10.7 2.10.7 PERC 4e/Di 513O 5.46 6.41.2.32 2.10.7 2.10.7 PERC 4/Di on a 2.48 5.46 6.41.2.32 2.10.7 2.10.7 PowerEdge 2600 PERC 4/Di on a 412W 5.46 6.41.2.32 2.10.7 2.10.7 PowerEdge 1750 PERC 4/IM on a 1.00.12.00 1.08.06 1.08.18 Not Not PowerEdge (1.00.0C.00 Hex) (Native) Applicable Applicable 1655MC CERC 6.62 5.46 6.41.2.32 2.10.1 Native ATA 100/4CH LSI 1020 on a 1.03.04.00 1.08.19 1.08.18 Not Not PowerEdge (Native) Applicable Applicable 1600SC LSI 1030 on a 1.01.61.00 1.08.19 1.08.18 Not Not PowerEdge (Native) Applicable Applicable 2600 LSI 1030 on a 1.01.61.00 1.08.19 1.08.18 Not Not PowerEdge (Native) Applicable Applicable 1750 ====================================================================== FIRMWARE AND DRIVER REQUIREMENTS FOR THE PERC 2, PERC 2/Si, PERC 3/Si, PERC 3/Di, CERC SATA1.5/6ch, and CERC SATA1.5/2s CONTROLLERS ====================================================================== The firmware and drivers listed in the following table refer to the minimum supported version. Later versions of the firmware and drivers are also supported. Refer to http://support.dell.com for the most recent driver and firmware requirements. Note: Versions of these controllers (PERC 2, PERC 2/Si, PERC 3/Si, PERC 3/Di, CERC SATA1.5/6ch, and CERC SATA1.5/2s) prior to 2.8 are not supported. Note: Storage Management requires that the system be rebooted before Storage Management can properly determine whether the system meets the firmware and driver requirements for the PERC 2, PERC 2/Si, PERC 3/Si, PERC 3/Di, CERC SATA1.5/6ch, and CERC SATA1.5/2s controllers. For this reason, it is possible to complete an initial installation of Storage Management without being notified whether your system meets the firmware and driver requirements. Refer to this readme and http://support.dell.com for the most recent driver and firmware requirements. Controller Firmware Windows 2000 Windows Linux Linux Driver Server Driver Driver 2003 2.1 3.0 Driver PERC 2 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** PERC 2/Si 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** PERC 3/Si 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** PERC 3/Di on a 2.8.0.6089 2.8.0.6085 2.8.0.6085 1.1.4** 1.1.4** PowerEdge 1650 PERC 3/Di on a 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** PowerEdge 2500 PERC 3/Di on a 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4* PowerEdge 2550 PERC 3/Di on a 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** PowerEdge 2650 PERC 3/Di on a 2.8.0.6089 2.8.0.6085* 2.8.0.6085* 1.1.4** 1.1.4** PowerEdge 4400 PERC 3/Di on a 2.8.0.6089 2.8.0.6085 2.8.0.6085 1.1.4** 1.1.4** PowerEdge 4600 CERC 2.8.0.7028 2.8.0.7010 2.8.0.7010 1.1.4** 1.1.4** SATA1.5/6ch CERC Not 6.00.048 6.00.048 1.1.4** Not SATA1.5/2s Applicable Applicable Note: * The 2.8.0.6085 driver install package for the PERC 2, 2/Si, 3/Si, and 3/Di controllers contains the 2.8.0.6076 driver. For this driver, Storage Management displays 2.8.0.6076 whereas Windows Device Manager displays 2.8.0.6085. Note: ** The 1.1.4 Linux driver is included in RPM 2302 (Release Package Manager 2302). ====================================================================== ADAPTEC NON-RAID ULTRA SCSI CONTROLLER CARDS ====================================================================== The Ultra SCSI controller cards (non-RAID SCSI) include Ultra SCSI, Ultra2 SCSI, Ultra160 SCSI, Ultra320 SCSI. Support for the Ultra SCSI controller cards is provided in the BIOS. On Linux, the correct version of the Linux kernel is required in order for Storage Management to display and manage Adaptec non-RAID SCSI controllers. If the Linux kernel does not meet the requirements, Storage Management can be installed but the Adaptec non-RAID SCSI controllers will not be displayed by Storage Management. The Linux kernel requirements for the Adaptec non-RAID SCSI controllers are as follows: * Linux Advanced Server 2.1 update 3 with the aic7xxx_mod driver enabled * Linux Advanced Server 3.0 GOLD ====================================================================== PREREQUISITE DRIVERS AND FIRMWARE ON LINUX ====================================================================== On Linux, Storage Management installation is unable to detect whether the drivers and firmware on the system are at the required level for installing and using Storage Management. When installing on Linux, you will be able to complete the installation regardless of whether the driver and firmware version meets the required level. Even though you have completed the installation, installing on a system that does not meet the driver and firmware version requirements is an unsupported configuration. In particular, you may find that controllers and their features are not displayed by Storage Management on a system that does not meet the driver and firmware requirements. At Storage Management runtime, you can determine whether the system meets the requirements by checking your application log files for notifications on outdated firmware versions. ###################################################################### WARNINGS ###################################################################### * As a general rule, you should use only one RAID utility to configure and manage storage. Installing the enhanced Storage Management Service on a system that has native RAID utilities or RAID utilities provided by Dell or other vendors is an unsupported configuration. * The enhanced Storage Management Service enables you to perform storage tasks that are data-destructive. The enhanced Storage Management Service should be used by experienced storage administrators who are familiar with their storage environment. ###################################################################### WHAT IS NEW IN THIS RELEASE? ###################################################################### This release provides an enhanced Storage Management Service. The enhanced Storage Management Service provides the same storage management and configuration functions as Array Manager. Unlike Array Manager, however, the enhanced Storage Management Service features are accessible from the Server Administrator graphical and command line interfaces. Note: Product documentation for the enhanced Storage Management Service is provided as online help. The online help refers to this service as "Dell OpenManage Storage Management" and as "Storage Management". The enhanced Storage Management Service: * Enables you to view the status of local and remote storage attached to a monitored system. * Allows you to perform controller and enclosure functions for all supported RAID and non-RAID controllers and enclosures from a single graphical or command line interface without the use of the controller BIOS utilities. * Protects your data by configuring data redundancy, assigning hot spares, or rebuilding failed drives. * Provides a graphical interface that is wizard-driven with features for novice and advanced users and a detailed online help. * Provides a fully-featured and scriptable command line interface. * Supports SCSI, SATA, and ATA. Does not support Fibre Channel. NOTE: This release of the enhanced Storage Management Service does not provide Microsoft(R) Windows volume and disk management or Novell NetWare support. In addition, fibre channel is not supported. Note: For more information on the basic and enhanced Storage Management Service and their relationship to Array Manager, see the "What’s New for Version 1.9" and the "Storage Management Service" chapters of the Server Administrator User's Guide. ====================================================================== NEW FEATURES NOT AVAILABLE IN ARRAY MANAGER VERSION 3.5 ====================================================================== The following features are available in this release of the enhanced Storage Management Service and Array Manager Version 3.6, but are not available in Array Manager Version 3.5: * Support for global hot spares on the PERC 2, 2/Si, 3/Si, 3/Di, and CERC SATA1.5/6ch, and CERC SATA1.5/2s controllers. * Support for the 4e/DC, 4e/Si, 4e/Di, and CERC SATA1.5/2s controllers. ###################################################################### COMPARING THE ENHANCED STORAGE MANAGEMENT SERVICE AND ARRAY MANAGER ###################################################################### The following summarizes notable differences in operating system and feature support between Array Manager and the enhanced Storage Management Service: * Disk and volume management are provided by Array Manager on Windows 2000. Disk and volume management are not provided by the enhanced Storage Management Service. If you need disk and volume management, you can use the native disk and volume management utilities provided by your operating system. On a Windows 2000 system, you have the option of installing Array Manager which replaces the Windows 2000 disk and volume management. * Fibre channel support for the Dell PowerVault 660F storage system is provided by Array Manager, but not by the enhanced Storage Management Service. * NetWare support is provided by Array Manager, but not by the enhanced Storage Management Service. * Linux support is provided by the enhanced Storage Management Service, but not by Array Manager. Note: For a comprehensive comparison of enhanced Storage Management Service and Array Manager features, see the "What’s New for Version 1.9" chapter of the Server Administrator User's Guide. ###################################################################### CONSIDERATIONS WHEN MIGRATING FROM ARRAY MANAGER ###################################################################### If you replace an existing Array Manager installation with Storage Management, the following migration considerations apply: * Virtual Disk Preservation You can preserve the virtual disk names when migrating from Array Manager to Storage Management. To do so, however, you must not uninstall Array Manager prior to installing Storage Management. If Array Manager is uninstalled prior to installing Storage Management, then Storage Management will rename the virtual disks created with Array Manager. Whether or not Array Manager is uninstalled, Storage Management will be able to identify and manage the virtual disks created with Array Manager. * SNMP Traps The architecture for handling the SNMP traps and the Management Information Base (MIB) is different in Storage Management than Array Manager. You may need to modify applications that have been customized to receive SNMP traps from Array Manager. * Event Numbering The numbering scheme for Storage Management alerts or events is different than the numbers used for the corresponding Array Manager events. See the Alert Messages chapter in the Storage Management online help for more information. ###################################################################### WHAT IS FIXED IN THIS RELEASE? ###################################################################### Fixed issues are not applicable for this release. ###################################################################### INSTALLING STORAGE MANAGEMENT, VERSION 1.0 ###################################################################### The enhanced Storage Management Service is installed using the Server Administrator install process. For Server Administrator installation requirements, see the following documentation: * The Dell OpenManage Install readme (readme_ins.txt) on the "Systems Management" CD for the latest installation information. * The "Installing Server Administrator" chapter in the Server Administrator User's Guide. Note: You cannot reinstall Storage Management on a system that already has Storage Management installed. If you need to reinstall Storage Management, you must first uninstall the existing installation using the Server Administrator uninstall process. On a Windows system, you can also use Add/Remove programs to uninstall Storage Management. Note: Installing Storage Management on a system that does not have a supported controller or that has a controller that is not attached to storage is an unsupported configuration. ###################################################################### KNOWN LIMITATIONS ###################################################################### The following sections describe known problems associated with Storage Management or the supported controllers. Dell is in the process of resolving these problems. * Storage Management SNMP traps are not filtered by Server Administrator Problem: Server Administrator allows you to filter SNMP traps that you do not wish to receive. To implement SNMP trap filtering, select the System tree object and then select the Alert Management tab and the SNMP Traps subtab. The SNMP Traps subtab has options for enabling or disabling SNMP traps based on severity or the component that generates the trap. Even when the SNMP traps are disabled, Storage Management will generate SNMP traps. Solution: SNMP trap filtering will be provided in a future release of Storage Management. * Attempts to reconfigure a virtual disk or perform other operations may encounter strange behavior and fail. Problem: When creating a virtual disk on the PERC 2, PERC 2/Si, PERC 3/Si, PERC 3/Di, CERC SATA1.5/6ch, and CERC SATA1.5/2s controllers, Storage Management reserves 64KB of disk space on each array disk used by the virtual disk. The 64KB is reserved for the use of future operations (such as a reconfigure) that may require this disk space. The requirement for the 64KB of reserved array disk space may incur problems, however. For example, a virtual disk created with the controller BIOS or another utility may not have the 64KB of reserved space. In this case, the Storage Management Reconfigure Virtual Disk Wizard will be unable to reconfigure the virtual disk. The Reconfigure Virtual Disk Wizard may also demonstrate strange behavior, such as an inability to display an array disk selection or it may display error messages. You may also notice strange behavior with other virtual disk operations, although a rebuild will work in most cases. Solution: As a general rule, it is advisable to use Storage Management when creating a virtual disk. Dell is working to resolve this problem. * CLI reports "command successful" when attempts to reconfigure a virtual disk have failed. Problem: In some circumstances, attempts to reconfigure a virtual disk using the command line interface (CLI) may generate a "command successful" message even though the command has failed due to improper array disk specification. Solution: When using the CLI to reconfigure a virtual disk, you must specify all array disks to be included in the reconfigured virtual disk. The array disk specification applies to array disks that were in the original virtual disk and will continue to be in the reconfigured virtual disk and to any new array disks being added to the reconfigured virtual disk. The CLI parameters for reconfiguring a virtual disk, including the array disk specification, are described in the Storage Management online help. Dell is working to correct the CLI message in a future release. * On Linux, Storage Management fails to display an error message when the export log file function fails due to lack of file system space. Problem: When exporting a controller log file on a Linux system, no error message is displayed when the export log file function fails due to lack of file system space. Solution: Dell is working to resolve this problem. * On Linux, attempts to split a mirror that contains the boot drive may fail. Problem: On Linux, attempts to split a mirrored virtual disk that contains the boot drive on a PERC 2, 2/Si, 3/Si, 3/Di, CERC SATA1.5/6ch, or CERC SATA1.5/2s controller may fail. Solution: This behavior is a controller limitation on Linux. If it is necessary to split the mirror, change the boot drive or use another utility to split the mirror. * The size of very small virtual disks may be displayed as 0.00 in certain circumstances. Problem: The algorithm for calculating the virtual disk size rounds a value that is less than 0.005 down to 0.00. For this reason, the size of a virtual disk that is less than 0.005 is displayed as 0.00. Solution: Dell is working to resolve this problem. * Using the Go Back To Previous Page button in the Advanced Create Virtual Disk Wizard may display an error message. Problem: When attempting to use the Go Back To Previous Page button in the Advanced Create Virtual Disk Wizard, Storage Management may fail to display the previous page and instead display an error message. Solution: Dell is working to resolve this problem. * Rebuild menu option is displayed even when the Rebuild function is not available. Problem: A Rebuild task is not available for array disks that are offline. The Rebuild menu option may continue to be displayed, however. Solution: Dell is working to resolve this problem. * An array disk with a small amount of free disk space may not be usable in a virtual disk. Problem: Array disks with 0.01 available disk space may not be displayed as available when creating a virtual disk. Solution: Dell is working to resolve this problem. * Failed array disk not identified as missing after a rescan. Problem: On the PERC 2, PERC 2/Si, PERC 3/Si, PERC 3/Di, CERC SATA1.5/6ch, and CERC SATA1.5/2s controllers, a controller rescan only detects the array disks attached to the controller. If an array disk being used by a virtual disk has failed, it may not be identified as "missing" from the virtual disk after the rescan. Solution: Dell is working to resolve this problem. * RAID 1 virtual disk may not rebuild onto global hot spare. Problem: On a PERC 2/DC controller, a RAID 1 virtual disk that is degraded due to an array disk failure may not automatically rebuild onto a global hot spare. Solution: Perform a rebuild on the array disk assigned as a global hot spare. Dell is working to resolve this problem. * Reconfiguring virtual disk displays error in Mozilla browser. Problem: When reconfiguring a virtual disk using the Mozilla browser, the following error message may display: "Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party." Solution: You can disable this error message by changing a Mozilla browser setting. To disable this error message: 1) Select View --> Preferences. 2) Click Privacy and Security. 3) Click SSL. 4) Uncheck the "Sending form data from an unencrypted page to an unencrypted page" option. * Create virtual disk may fail due to lack of free space. Problem: In Storage Management, virtual disks created on a PERC 2/SC, 3/SC, 2/DC, 3/DCL, 3/DC, 3/QC, 4/SC, 4/DC, 4e/DC, 4/Di, 4e/Si, 4e/Di, or CERC ATA100/4ch controller cannot be created from array disks with an aggregate size greater than 2TB. If you attempt to create a virtual disk that exceeds the 2TB limit, the create virtual disk operation will fail. Solution: The 2TB limit is imposed by the controller. You will need to change your array disk selection in order to avoid this limitation. This limitation is documented in the Storage Management online help. Error messages will also document this limitation in a future release. * 1TB or larger virtual disks created in BIOS display with a smaller size in Storage Management. Problem: Storage Management does not allow you to create a virtual disk from array disks with an aggregate size greater than 2TB on the PERC 2/SC, 3/SC, 2/DC, 3/DCL, 3/DC, 3/QC, 4/SC, 4/DC, 4e/DC, 4/Di, 4e/Si, 4e/Di, or CERC ATA100/4ch controllers. If you use the BIOS to create a virtual disk using array disks that exceed 2TB, then Storage Management may display the virtual disk as having a smaller size. For example, if you create a RAID 10 in the BIOS using four 500MB array disks, the virtual disk size is 1TB whereas the aggregate array disk size is 2TB. In this case, Storage Management may display the virtual disk size as less than 1TB. Solution: Dell is working to resolve this problem. * On Linux, the size of a virtual disk is limited to 1TB. Problem: On Linux, the size of a virtual disk is limited to 1TB. For this reason, when you create a virtual disk on Linux using the Create Virtual Disk wizard, the wizard limits the virtual disk size to 1024GB. The controller BIOS is unable to enforce Linux restrictions and will therefore allow you to create a virtual disk that exceeds 1TB on Linux. In this case, Storage Management displays the virtual disk with the size specified in the BIOS. Solution: When creating virtual disks on Linux using the Create Virtual Disk wizard, limit your array disk selection to 1024GB or less to avoid unused (leftover) space on the array disks. When using the BIOS to create a virtual disk on Linux, limit the virtual disk size to 1024GB or less. * Virtual disks created in excess of 16 may not be visible to the Linux operating system. Problem: On a Linux system, Storage Management may allow you to create more than 16 virtual disks on the PERC 2, 2/Si, 3/Si, 3/Di, and CERC SATA1.5/6ch controllers. The controller driver, however, is only able to communicate the presence of 16 virtual disks to the Linux operating system. For this reason, virtual disks created in excess of 16 are not visible to Linux. Solution: On a Linux system, avoid creating more than 16 virtual when using a PERC 2, 2/Si, 3/Si, 3/Di, or CERC SATA1.5/6ch controller. * A virtual disk of minimum size is not visible to Windows Disk Management. Problem: If you create a virtual disk using the minimum allowable size in Storage Management, the virtual disk may not be visible to Windows Disk Management even after initialization. Solution: Windows Disk Management is only able to recognize extremely small virtual disks if they are dynamic. It is generally advisable to create virtual disks of larger size when using Storage Management. * Virtual disk Regenerating status not documented in online help. Problem: When an array disk in a virtual disk is being rebuilt, the virtual disk displays Regenerating status. The Regenerating status is not documented in the Storage Management online help. Solution: Dell is working to resolve this problem. * Reconfiguring a concatenated virtual disk to a RAID 1 displays Resynching state. Problem: On a PERC 2, 2/Si, 3/Si, 3/Di, or CERC SATA1.5/6ch controller, a virtual disk that is being reconfigured from concatenated to RAID 1 displays the Resynching state followed by the Reconstruct state. In most cases, a virtual disk that is being reconstructed only displays the Reconstruct state. Solution: The virtual disk reconfiguration should progress normally even though the displayed state may change from Resynching to Reconstruct. * No error displayed when global hot spare is too small for newly created virtual disk. Problem: A hot spare is an unused backup array disk that can be used to rebuild data from a redundant virtual disk. A global hot spare is assigned to all redundant virtual disks residing on the controller. Storage Management does not display an error message or otherwise prevent you from creating a virtual disk that is too large to be protected by an existing global hot spare. Solution: Dell is working to resolve this problem. * Storage Management does not generate an alert for missing controller battery. Problem: Storage Management does not generate an alert or SNMP trap when a controller battery is missing. In this situation, the battery state is displayed as Missing. Solution: Dell is working to resolve this problem. * There may be a delay in new objects in Storage Management being reported through SNMP. Problem: When objects, such as virtual disks are newly created in Storage Management there may be a delay of up to 5 minutes before they are reported through SNMP. This includes the creation of a virtual disk and performing an unmirror or split mirror function on a RAID-1 concatenated virtual disk on a PERC 2, 2/Si, 3/Si, 3/Di, or CERC SATA1.5/6ch controller. Note: Deleted objects will be reflected immediately through SNMP. Solution: This delay can be minimized by forcing a controller rescan. ###################################################################### Information in this document is subject to change without notice. (C) 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: "Dell", "PowerEdge", "PowerVault", and "Dell OpenManage" are trademarks of Dell Inc.; "Microsoft", "Windows", and "Windows NT" are registered trademarks of Microsoft Corporation; "Novell" and "NetWare" are registered trademarks of Novell, Inc.; "Red Hat" is a registered trademark of Red Hat, Inc. "EMC" and "Navisphere" are registered trademarks of EMC Corporation; "VERITAS" is a registered trademark and "Backup Exec" is a trademark of VERITAS Software Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own. August, 2004 DELL OPENMANAGE(TM) Storage Management, VERSION 1.0 READMEDownload Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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