###################################################################### DELL OPENMANAGE(TM) IT ASSISTANT VERSION 6.5.3 README ###################################################################### NOTE: This readme provides information for Dell OpenManage IT Assistant version 6.5.3. IT Assistant is the premier Dell OpenManage systems management application for managing and monitoring Simple Network Management Protocol (SNMP), Desktop Management Interface (DMI), and Common Information Model (CIM)-instrumented systems. IT Assistant is designed for system administrators to remotely manage networked Dell systems equipped with SNMP, CIM, and DMI instrumentation. This document contains the latest update information for Dell OpenManage IT Assistant version 6.5.3. IT Assistant 6.5.3 is a Service Pack Update for IT Assistant 6.5. IT Assistant 6.5.3 also contains all of the changes and fixes added to previous IT Assistant Service Packs. For the latest version of this readme documentation, see the Dell Support website at "support.dell.com". NOTE: Some procedures described in this document require you to specify file locations (paths) according to an example. All example paths specified in this document refer to the default file location. If you specify paths other than the defaults during installation, use those paths instead of the examples specified in this document. ###################################################################### TABLE OF CONTENTS ###################################################################### * Criticality * Minimum Requirements * Release Highlights * Installation * User Notes * Known Issues ###################################################################### CRITICALITY ###################################################################### 2 - Recommended ###################################################################### MINIMUM REQUIREMENTS ###################################################################### The following subsections list operating systems that are compatible with the IT Assistant interface and the IT Assistant services. ---------------------------------------------------------------------- IT Assistant User Interface ---------------------------------------------------------------------- * Microsoft(R) Windows(R) 2000 SP3 or SP4 (Professional and Server Editions) * Microsoft Windows XP Professional SP1 * Microsoft Windows Server 2003 ---------------------------------------------------------------------- IT Assistant Services ---------------------------------------------------------------------- * Microsoft Windows 2000 SP3 or SP4 (Professional and Server Editions) * Microsoft Windows XP Professional SP1 * Microsoft Windows Server 2003 ###################################################################### RELEASE HIGHLIGHTS ###################################################################### Dell OpenManage(TM) Service Pack for IT Assistant ---------------------------------------------------------------------- Changes in IT Assistant 6.5.3 that were included in previous IT Assistant Service Packs ---------------------------------------------------------------------- * Added discrete sensor support and events for the latest hardware platforms. * Added support for the Server Administrator enhanced Storage Management Service. * Added support for the user configurable launch port for Remote Access Cards. NOTE: The IT Assistant 6.5.1, 6.5.2, or 6.5.3 Service Pack is mandatory to manage Dell PowerEdge(TM) 7250 systems. NOTE: The IT Assistant 6.5.2 or greater Service Pack is mandatory to manage Dell PowerEdge "x8xx" systems. NOTE: IT Assistant 6.5.3 is a Service Pack and can only be applied to systems that have IT Assistant 6.5 or an IT Assistant Service Pack installed. NOTE: You do not need to have previous IT Assistant Service Packs installed before installing the IT Assistant 6.5.3 Service Pack. ----------------------------------------------------------------------- The following issues are corrected in IT Assistant 6.5.3: ----------------------------------------------------------------------- * An issue that resulted in (2) Array Manager traps incorrectly represented as "Informational" rather than "Warning" was fixed. * An issue where an IT Assistant User Interface only installation was incorrectly blocking an OpenManage Network Node Manager installation was fixed. NOTE: The fixes listed below were included in previous IT Assistant Service Packs. * A memory leak was fixed in the IT Assistant User Interface. This issue occurred when a large number of alerts were received by the management station. * A Network Address Translation (NAT) issue that resulted in managed systems not being discovered was corrected. * An exception that resulted after the "IT Assistant Refresh" button was selected after a console refresh (right mouse click – refresh) was fixed. * An IT Assistant connection service crash that was caused by a complex IT Assistant event filter (resulting in a large filter query string) was fixed. * The default values in the event filter time range selection were changed to select the whole day. * IT Assistant can now launch the DRAC II console, which is generated from a web server and is accessible via a web browser. * IT Assistant now supports discovery of Class B networks. * An issue where extra characters were displayed in the Alert/Event log was fixed. * A Java.lang error seen during the "get inventory" process was fixed in this release. ###################################################################### INSTALLATION ###################################################################### The IT Assistant 6.5.3 Service Pack can only be applied to a system with IT Assistant 6.5 or a previous IT Assistant Service Pack already installed. If you have downloaded the service pack from the Dell Support website at "support.dell.com", click "setup.exe" and follow the installation instructions. * See the IT Assistant version 6.5 readme for additional IT Assistant 6.5 installation and uninstallation issues. NOTE: You do not need to have a previous IT Assistant Service Pack installed before installing IT Assistant 6.5.3. IT Assistant 6.5.3 is a cumulative Service Pack that includes all of the changes included in previous IT Assistant Service Packs. ###################################################################### USER NOTES ###################################################################### This section provides information to help you use IT Assistant: NOTE: The total physical memory size of a managed system that is discovered using the CIM protocol will reflect only the amount of memory available to the Microsoft operating system. For example, if you have six DIMMs in a spare bank configuration on a Dell PowerEdge 2800, Windows only reports the size of four DIMMs instead of the size of the entire six DIMMs. NOTE: When creating a BIOS header file (*.hdr) for a remote BIOS flash, if the system you want to flash is a PowerEdge "x8xx" system, you must increase the extended memory available to the DOS program. To increase the available memory perform the following steps: 1. Close all DOS command prompts 2. Right click on the _DEFAULT file in the WINNT or WINDOWS directory and select Properties 3. From the Properties window, select the Memory tab 4. Increase amount of Extended (XMS) memory to a minimum of 3072 kilobytes NOTE: When configuring networks for discovery, IT Assistant supports the entry of an "*" or "0-255" range for the last two octets of an IP address range. However, you should exclude the network and broadcast addresses of the network address range as IT Assistant will not automatically detect a broadcast or an invalid address when performing discovery. For example, for Class C networks, the last valid IP octet range is 1-254 (example: x.y.z.1-254); the end points 0 and 255 are not valid IP addresses and should be excluded. If using an "*" as your range for the last octet, the invalid end point IP addresses can be excluded by entering IP exclusion range(s) into IT Assistant; if entering the range explicitly, you must make sure not to include the invalid end point IP addresses as part of the range. * For more information, see the readme for IT Assistant 6.5. ###################################################################### KNOWN ISSUES ###################################################################### * See the readme for IT Assistant 6.5. ###################################################################### Information in this document is subject to change without notice. (C) 2003-2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: "Dell", "PowerEdge", and "Dell OpenManage" are trademarks of Dell Inc.; "Microsoft", "Windows", "Windows 2000","Windows XP", and "Windows Server" are registered trademarks of Microsoft Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. August 2004Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.