###################################################################### DELL OPENMANAGE(TM) BASEBOARD MANAGEMENT CONTROLLER MANAGEMENT UTILITY VERSION 1.0.1 README ###################################################################### NOTE: This readme provides information about the Dell OpenManage Baseboard Management Controller (BMC) Management Utility version 1.0.1. NOTE: See the Dell OpenManage(TM) Server Administrator readme (readme.txt) on the "Systems Management and Documentation" CD for the latest information and issues specifically related to Server Administrator. NOTE: See the Dell OpenManage 4.0.1 installation readme (readme_ins.txt) on the "Systems Management" CD for the latest installation information and issues specifically related to Server Administrator. This file contains the following sections: * Criticality * User Notes * Known Issues ###################################################################### CRITICALITY ###################################################################### 3 - Optional Optional = Dell recommends that you review the specifics about the update to determine if it applies to your system. The update contains changes that impact only certain configurations, or provides new features that may/may not apply to your environment. ###################################################################### USER NOTES ###################################################################### This section provides information to help enhance your experience with your systems management software in particular implementations and environments. ====================================================================== NOTES FOR THE BASEBOARD MANAGEMENT CONTROLLER (BMC) MANAGEMENT UTILITY ====================================================================== * SOL Proxy on IP port 623 allows connections from a Web browser. However, if you connect from a Web browser, SOL Proxy displays only jumbled and unusable data. You must close the Web session and connect through a telnet connection to run the application. * Only one telnet session at a time can be connected to the SOL Proxy service. * Make sure you have assigned a valid BMC username and password before you connect to your system's BMC using the BMC Management Utility. Even though your system's BMC firmware does not allow null usernames or null passwords to be set, the BMC Management Utility does not limit this functionality. If you do not explicitly provide a valid BMC username and password when using the BMC Management Utility to log in to your system's BMC, the BMC firmware will use a null username and null password as defaults, resulting in a "Login Not Authorized" error. The default username and password values for the BMC are username: root, password: calvin. * You must connect to the SOL Proxy Server (the system on which the BMC Management Utility is installed), before you can use the SOL Proxy to connect to a managed system's BMC. * During normal use of the SOL Proxy utility, the SOL session can unexpectedly disconnect when it receives an out-of-sequence packet. The following error is displayed: Out of sequence SOL data received. SOL session closed due to data loss. Deactivating ............ Deactivated successfully The system is most likely to receive out-of-sequence packets immediately after the system is rebooted. * For optimal SOL Proxy performance, use the default "Character Accumulate Interval" and "Character Send Threshold" values. The default settings for these two parameters are 30 ms and 220 characters, respectively. You can set these two parameters in Server Administrator by clicking "Advanced Settings" on the "Serial-Over-LAN" page for the BMC object. If you change these values to lower values, the console redirection feature of SOL Proxy may experience a reduction in performance. For example, if the "Character Send Threshold" value is reduced to 10 characters, only 10 characters are being redirected each time a packet is sent. Furthermore, SOL Proxy has to wait to receive an acknowledgement for each packet before sending the next packet. As a result, the performance is significantly reduced. The "Character Accumulate Interval" value is the typical amount of time the BMC waits before sending a partial SOL data packet. This parameter is specified in milli-seconds. The "Character Send Threshold" value specifies the number of characters per SOL data packet. As soon as the number of characters accepted by the Baseboard Serial Controller into the Baseboard Management Controller is determined to be equal or greater than the "Character Send Threshold" value, the BMC starts transmitting SOL data packets (where each SOL data packet contains this many characters or less). If a packet contains less characters than this value, then it is defined to be a partial SOL data packet. * The intended usage model for the SOL Proxy is the following: Telnet Client <----> WAN Connection <----> SOL Proxy <----> BMC Server When the SOL Proxy communicates with the telnet client on a management station, it uses the TCP/IP protocol. However, SOL Proxy communicates with the managed system's BMC over the RMCP/IPMI/SOL protocol, which is a UDP-based protocol. Therefore, if you communicate with your managed system's BMC from SOL Proxy over a WAN connection, you may experience network performance issues such as connection timeouts. It was noted in a test environment that while performing console redirection over a WAN simulator where the WAN connection was between the SOL Proxy and BMC, a 10% packet loss rate led to several network errors, such as connection timeouts and authentication errors. However, when the packet loss rate was reduced to 5%, the SOL Proxy did not run into any network issues. However, the recommended usage model is to have the SOL Proxy and the BMC Server on the same LAN network. The management station with the telnet client can then connect to the SOL Proxy over a WAN connection. In this usage model, SOL Proxy will function as desired. * When you initiate a console redirection session using SOL Proxy while loading the Microsoft Windows operating system, you may not be able to send data to the serial port. Because Windows can block the writing of data to the serial port, you might receive the following message when you attempt to send data using keyboard input: "SOL not able to write to the system serial port." The SOL session closes after displaying this message. You are then directed to the main SOL menu. * You can manage a system by accessing multiple IPMI instances at the same time as long as your system's BMC supports more than one concurrent connection. However, multiple sessions can lead to session failures under high network traffic. * When attempting to gracefully power off a system running NetWare or Red Hat Linux via SOL Proxy, you can sometimes receive a message stating that the system is unable to power off the server because the "power_off_timeout" was reached. The "power_off_timeout" value specifies the time in seconds that SOL Proxy polls for the managed system's power status and is set to a default value of 60 seconds. If your managed system is running a supported NetWare or Red Hat Linux operating system, it may take longer than 60 seconds for the operating system to complete the graceful shutdown. You can avoid this circumstance by modifying the "power_off_timeout" parameter in the solproxy.cfg file to a larger value, such as 90 seconds. ###################################################################### KNOWN ISSUES ###################################################################### This section provides information about open issues with your systems management software. ====================================================================== ISSUES FOR THE BMC MANAGEMENT UTILITY ====================================================================== * The SOL Proxy service does not auto-start after installation. To start the SOL Proxy service after installation, you can either reboot the system (SOL Proxy automatically starts on a reboot), or manually start the service. See below for instructions on starting the SOL Proxy service on systems running Windows. See the "Baseboard Management Controller User's Guide" for more information about manually starting the SOL Proxy service on systems running Red Hat Linux. The "Baseboard Management Controller User's Guide" is available on the Dell Support website at "support.dell.com" or on the "Documentation" CD that came with your system. * The instructions in the "Baseboard Management Controller User's Guide" for starting the SOL Proxy service on systems running a supported Windows operating system are not correct. To start the SOL Proxy service on systems running Windows, perform the following steps: 1. Right-click "My Computer" and then click "Manage." The "Computer Management" window appears. 2. Click "Services and Applications" and then click "Services". The available services appear in the right frame of the window. 3. Find "SOL Proxy" in the list of services and right-click on it to start or stop the service. * After IPMI Shell is installed, if you open a command prompt and type "ipmish" without being in the "c:\program files\dell\openmanage\ bmcconsole" directory you will get an error saying that the command could not be found. This is because by default, the IPMISH directory is not added to the system path. You must either manually add the system path to the command line, or go to the specified directory before running the IPMISH application. * The default installation path for the SOL Proxy service on systems running Windows is incorrectly documented in the "Baseboard Management Controller User's Guide." The default installation path for the SOL Proxy service on systems running Windows is: C:\program files\dell\openmanage\bmcconsole * Microsoft(R) SAC does not implement hardware control flow. Therefore, when console redirection is enabled with EMS SAC, you will see corrupted data. Because SAC does not implement hardware flow control, you will not be able to effectively use SOL Proxy to activate console redirection to EMS SAC. * While performing console redirection via SOL Proxy, the screen may appear to have a few garbled characters. This can occur while the SOL Proxy refreshes the screen. You can verify your redirected output by using the same telnet client over the serial port to ensure that your telnet client supports console redirection features. If you see the same garbled text via the serial port, you may want to use another telnet client to get better performance. * If you issue the graceful shutdown command using SOL Proxy option 4 (Reboot and Activate Console Redirection) on a system running Microsoft Windows 2000 with a ACPI-compliant BIOS, Windows performs an emergency shutdown instead of a graceful shutdown. Windows does not send WM_QUERYENDSESSION and WM_ENDSESSION messages to the running programs; therefore, the programs cannot notify the user to save data and quit gracefully. This could result in data corruption or data loss. See the following link for more information: http://support.microsoft.com/default.aspx?scid=kb;en-us;297150 ###################################################################### Information in this document is subject to change without notice. (C) 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: "Dell", "PowerEdge", and "Dell OpenManage" are trademarks of Dell Inc.; "Microsoft" and "Windows" are registered trademarks of Microsoft Corporation; "Red Hat" is a registered trademark of Red Hat, Inc. Server Administrator uses the OverLIB JavaScript library. This library can be obtained from "www.bosrup.com". Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. July 2004Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.