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Dell OpenManage(TM) Software Quick Installation Guide
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This document provides information on the following topics:
* Maximizing the Value of Your Dell(TM) PowerEdge(TM) System
* Verifying the Systems Management Software Kit Contents
* System Management Software Overview
* Installing Your Operating System
* Installing Systems Management Software on a Managed System
* Installing Systems Management Software on a Management Station
* Updating Drivers and Utilities
* Security Patches and Hotfixes
* Obtaining Technical Assistance
======================================================================
Maximizing the Value of Your Dell PowerEdge System
======================================================================
Use the supplied CDs to quickly get your system up and running. You
will get consistent, reliable results and ensure trouble-free
operation. The CDs provide:
* Streamlined operating system installation -- Reduces the time
required for the installation of Microsoft(R) Windows(R), Novell(R)
NetWare(R), and Red Hat(R) Enterprise Linux operating systems by
guiding you through an easy-to-follow step-by-step process.
* Setup and configuration -- Provides the necessary tools for
setting up and configuring PowerEdge systems and software. The tools
permit automatic discovery and configuration of Dell-provided RAID
controllers and network adapters.
* Utilities, drivers, and diagnostics -- Allows you to view and
create Dell software driver and diagnostic diskettes.
* Systems Management -- Installs Dell OpenManage™ software
applications to gain maximum reliability and availability of your
systems. These applications provide the tools needed to remotely
monitor, diagnose, and update your systems.
* Documentation -- Enables you to quickly access available system,
systems management software, RAID controller, and peripheral
documents in supported languages. Reading the release notes and user
documentation for each Dell OpenManage product that you plan to
install on your system will help to ensure a smooth installation
of the associated products.
NOTE: To view documentation on systems that are running Red Hat
Enterprise Linux, you must launch "index.htm" under each of the
language directories.
======================================================================
Verifying the Systems Management Software Kit Contents
======================================================================
The systems management software kit includes, but is not limited to,
the following components:
* The "Dell OpenManage Server Assistant" CD provides the tools you
need to configure your system and install your operating system.
This CD also delivers the latest BIOS, firmware, diagnostics, and
Dell-optimized drivers for your system.
* The "Dell OpenManage Systems Management" CD contains the latest
systems management software products, including diagnostics,
storage management, and remote access service. This CD also contains
"readme" files, which provide the latest systems management software
product information.
* The "Product Documentation" CD helps you stay current with
documentation for systems, systems management software products,
peripherals, and RAID controllers.
Compare the contents of your system accessories box with the packing
slip or invoice enclosed with your system. If any components are
missing or damaged, call Dell within 30 days of the invoice date for
a free replacement. For more information, see "Obtaining Technical
Assistance."
======================================================================
Systems Management Software Overview
======================================================================
Dell OpenManage systems management software is a suite of application
programs for PowerEdge systems. This software allows you to manage
your system with proactive monitoring, diagnosis, notification, and
remote access.
Each system that you plan to manage with Dell OpenManage software
products is called a "managed system." "Managed system" applications
include Server Administrator, Array Manager, Storage Management, and
remote access controller (RAC) software. A "management station" can
be used to remotely manage one or more "managed systems" from a
central location. "Management Station" applications include IT
Assistant, Array Manager, and the BMC Management Utility. By
installing IT Assistant on a "management station," you can
effectively manage from one to thousands of remote "managed
systems."
Figure 1 illustrates the relationship between a management station
and its managed systems. Figure 1 also shows the operating systems
and the Dell OpenManage software products that may be installed on
the managed systems.
Figure 1. Example of a Management Station and Managed Systems
---------------------------------------------------------------------|
|
|------------------------| |
| management station | |
| ________ | |
| | | | |
| | | | |
| IT <--| |-------- "Systems Management" CD |
|Assistant |______| | |
| _|__|_ | |
| /------\ | |
| -------- | |
| | |
|------------------------| |
/| |\ |
/ | | \ _______________________ |
/ | | \ / | |
/ | | \ / ______ | "Server |
|-------------------| / operating <---| |--+-Assistant" |
|____ ____ ____ ____| / system | | |^ CD |
|| | | | | | | || / | | || |
|| | | | | | | || / Server | | || retail |
|| | | | | | | ||/ Administrator <-+ | | |+-operating |
|| | | | | | | ||\ | | | | system CD |
||--| |--| |--| |--|| \ Array | | | | |
| | \ Manager <-+-| |----"Systems |
| managed systems | \ | |----| | Management" |
|-------------------| \remote access <-+ | CD |
\ | |
\_______________________| "Product |
Documentation" |
CD |
---------------------------------------------------------------------|
Table 1 describes the Dell OpenManage products.
Table 1. Dell OpenManage Systems Management Software Applications
----------------------------------------------------------------------
Function Software Product Description
----------------- ----------------- ----------------------------------
Local system Server A management solution for
management Administrator PowerEdge systems that provides
a consolidated and consistent
way to monitor, configure,
update, and manage individual
Dell systems
NOTE: The enhanced Storage
Management Service component is
installed using the "Custom
Setup" option. See the "Dell
OpenManage Server Administrator
User's Guide" for instructions on
installing the new Storage
Management Service component
using the "Custom Setup" option.
Server Administrator provides the
following features:
* Security management
* A command line interface
* Extensive logging
* Ability to review and report the
configuration and status of a
host-based RAID subsystem
* Update capability for BIOS,
system firmware, PERC firmware/
driver, and NIC driver for Dell
systems
* Diagnostic tools to isolate
hardware problems while the
system is still operational
* Rapid access to detailed fault
and performance information that
is reported in the user
interface
* Remote administration of
monitored systems, including
BIOS setup, shutdown, startup,
and remote access controller
(RAC) security
* Enhanced features for configuring
a system's locally attached RAID
and non-RAID disk storage
----------------- ----------------- ----------------------------------
Configure and Array Manager A comprehensive storage
manage RAID management solution in an
integrated graphical view that
enables you to configure
and manage local and remote
storage attached to a server while
the server is online and continuing
to process requests
Array Manager performs the
following functions:
* Obtains information about
storage devices attached to the
server, including controllers
and array disks, enclosures,
channels, and other physical
components
* Obtains information on the
storage system's logical
components, such as virtual
disks and volumes, and displays
the connections among the
logical and physical storage
components
* Creates and deletes virtual disks
on the storage system
* Rebuilds and reconstructs data on
a system's locally attached RAID
storage
NOTE: Either Array Manager or the
Server Administrator Storage
Management Service can be used to
manage SCSI RAID subsystems. Dell
recommends that you use the Server
Administrator Storage Management
Service for systems running
Windows and Red Hat Enterprise
Linux operating systems. See the
"Server Administrator User's
Guide" for instructions on
installing the new Storage
Management Service component
using the "Custom Setup" option.
----------------- ----------------- ----------------------------------
Status and IT Assistant A systems management console
reporting program, usually installed on one
management station to collect
information and provide a view of
all managed systems
IT Assistantperforms the following
functions:
* Fault monitoring with
notification through e-mail,
paging, or console alerting to
keep administrators informed of
events reported from disk,
memory, voltage, fan, and
thermal conditions
* Inventory and asset reporting
including service tag number,
cost of ownership information,
and specifics of the BIOS,
microprocessor(s), and memory
* In-context launch of device-
specific tools such as Array
Manager, Server Administrator,
Remote Access service, and the
PowerConnect(TM) Switch Manager
----------------- ----------------- ----------------------------------
Remote management Remote access These hardware and software
controller (DRAC solutions perform the following
4, DRAC III, functions:
DRAC III/XT, ERA,
ERA/O, and * Help system administrators by
ERA/MC) providing alert messages for
system problems, enabling remote
system management, and by
reducing the need for the system
administrator to go to a system
* Help system administrators
improve the overall availability
of Dell systems
* Provide remote access to an
inoperable system, allowing
complete control of the local
console.
BMC Management A utility, available only
Utility for Windows and Red Hat
Enterprise Linux operating
systems, that provides remote
management and configuration of
computers equipped with a
baseboard management control
(BMC) chip, using the IPMI
protocol
----------------- ----------------- ----------------------------------
Server setup and Server Assistant A bootable CD that provides:
operating system
installation * Step-by-step system
configuration including RAID
controllers and network
interfaces
* Installation support for
Windows, Red Hat Enterprise
Linux, and NetWare operating
systems
* Dell-optimized device drivers
for PowerEdge systems
----------------------------------------------------------------------
======================================================================
Installing Your Operating System
======================================================================
Perform the following steps to determine if an operating system has
been installed on your system:
1. Ensure that the keyboard, mouse, and monitor are connected to your
system and turn on your system.
2. Read and accept the software license agreement to continue.
Your system reboots. If a message appears and states that bootable
drives do not exist or that an operating system was not found,
then an operating system has not been installed on your system.
Have your operating system CD available and continue with step 3.
If an operating system has been preinstalled on your system, it is
not necessary to continue with this process. Locate the operating
system's "Installation Instructions" document that was provided
with your system and follow those instructions to complete the
installation process.
3. Insert the "Server Assistant" CD into the CD drive and restart
your system.
NOTE: If you are using a USB CD-ROM, ensure that the USB CD-ROM is
configured as the first boot device. Refer to your system's
documentation for information on how to run the BIOS setup
utility.
4. Select "Server Setup" on the "Server Assistant" main page.
5. Follow the step-by-step instructions to configure your hardware and
to install your operating system.
For additional information about installing RAID, see "Getting
Started With RAID" on the "Product Documentation" CD.
======================================================================
Installing Systems Management Software on a Managed System
======================================================================
NOTE: The setup program provides both an "Express Setup" option
and a "Custom Setup" option. The "Express Setup" option
(recommended) automatically installs all of the detected
software components that are necessary to manage your system.
The "Custom Setup" option allows you to select which software
components you want to install. This procedure is based on the
"Express Setup" option. See the "Dell OpenManage Server
Administrator User's Guide" for information about "Custom
Setup."
----------------------------------------------------------------------
Installing Managed System Software for the Microsoft Windows 2000
Server or Windows Server 2003 Operating System
----------------------------------------------------------------------
1. Log on with administrator privileges to the system running the
Windows 2000 Server or Windows Server 2003 (collectively referred
to as Windows hereafter) operating system where you want to install
the managed system components.
2. Verify that your system has Internet Explorer 6.0 installed
(available for download at "www.microsoft.com"). You can also use
Netscape Navigator 7.02 or 7.1 on systems running Windows operating
systems.
3. If you have a RAID controller installed on your system and you plan
to install the storage management function, ensure that the device
drivers for each RAID controller are also installed.
You can find device drivers on the "Server Assistant" CD. You can
verify the device driver under Windows by right-clicking "My
Computer," selecting "Manage," and then clicking "Device Manager."
NOTE: If you have the "OpenManage Installation" icon on your
desktop, the managed system software has been preloaded on
your system and you do not need to use the "Systems
Management" CD. To complete the software installation,
double-click the "OpenManage Installation" icon to launch
setup, and then go to step 8.
4. Insert the "Systems Management" CD into the CD drive.
The setup program should start automatically. If it does not, click
the "Start" button, click "Run," and then type "x:setup.exe" (where
"x" is the drive letter of your CD drive).
5. Click "Next" to install Managed System.
6. Click "Accept" to proceed, or click "Decline" to exit.
7. Select "Install Managed System."
8. Click "Express Setup."
9. Click "Next" to proceed through the installation process.
The setup program automatically installs all of the managed system
software for your hardware configuration.
10. When the installation is complete, click "Finish" and restart your
system before using the software.
NOTE: To log in to Server Administrator, you must use your operating
system user name and password. See "Setup and Administration"
in the "Server Administrator User's Guide" for more information.
----------------------------------------------------------------------
Installing Managed System Software for the Red Hat Enterprise Linux
Operating System
----------------------------------------------------------------------
1. Log on with administrator privileges to the system running the Red
Hat Enterprise Linux operating system where you want to install the
managed system components.
2. For systems running Red Hat Enterprise Linux 2.1 (AS and ES)
or Red Hat Enterprise Linux 3 (AS, ES, and WS), verify that you
have one of the following browsers:
* Mozilla 1.5 or 1.6
* Netscape Navigator 7.02 or 7.1
NOTE: To use Dell-supported versions of Red Hat Enterprise Linux
kernels, you must have dynamic kernel support. See the "Server
Administrator User's Guide" for more information.
3. Start the X Windows graphical user interface (GUI) using the
"startx" command.
4. Insert the "Systems Management" CD into the CD drive.
NOTE: If your operating system was preinstalled, the managed
system software has been preloaded on your system and you
do not need to use the "Systems Management" CD. To complete
the software installation, run the installation script
"start.sh," located in the "/dell/omsw" directory.
5. Mount the CD using the "mount /mnt/cdrom" command.
6. Click "start.sh," located in the root directory of the CD, to start
the setup program.
7. Click "Next" to install Managed System.
8. Click "Accept" to proceed, or click "Decline" to exit.
9. Select "Install Managed System".
10. Click "Express Setup."
11. Click "Next" to proceed through the installation process.
The setup program automatically installs all of the managed system
software for your hardware configuration.
12. When the installation is complete, click "Finish."
NOTE: For Red Hat Enterprise Linux, you are not required to restart
the system before using the software.
----------------------------------------------------------------------
Installing Managed System Software for the Novell NetWare Operating
System
----------------------------------------------------------------------
1. Insert the "Systems Management" CD into the CD drive of the system
running Netware 5.1 or Netware 6.5.
2. Type "load cdrom" and press <Enter>.
3. If the volume name does not display, type "volumes" at the console
prompt and press <Enter>.
All available volumes display.
4. Record the volume name for the CD drive.
5. Type "load nwconfig" and press <Enter>.
6. In the "NetWare Configuration" screen under "Configuration
Options," select "Product Options" and press <Enter>.
7. On the "Other Installation Actions" menu, select "Install a product
not listed" and press <Enter>.
NOTE: A dialog box listing previously selected paths might appear
after you press <Enter>. Press <Esc> to close this dialog
box.
A default message appears, stating that the product is to be
installed from drive A.
8. Press <F3> to specify a different installation path.
9. Delete "a:" and type the volume name and path name:
"volume_name":netware
where "volume_name" is the name of the volume assigned to the CD
drive.
NOTE: You cannot enter spaces in the path name.
10. After you type the path name, press <Enter> to continue.
The following message appears:
"Indicate which file groups you want installed."
Server Administrator is not listed as a selection because it is
installed by default.
11. Select the components you want to install.
NOTE: Items selected for installation have an "X" next to them.
Pressing <Enter> next to an item selects that item. Pressing
the spacebar next to an item switches the selection between
selected and not selected.
12. To accept the components you have selected and to continue with
the installation, press <F10>.
The installation of Server Administrator with the components that
you selected begins. Status messages appear.
The Systems Management Security Utility appears and asks various
configuration questions. Follow the instructions on the screen.
NOTE: The default root password is "calvin."
Upon completion of the Systems Management Security Utility, the
installation of Server Administrator with the components that you
selected continues. Status messages appear.
13. When a dialog box appears, press <Enter> to continue.
14. When the Server Administrator installation is complete, press
<Esc> twice and <Enter> once to return to the console prompt and
exit the "nwconfig" program.
15. Restart your system before using the software.
======================================================================
Installing Systems Management Software on a Management Station
======================================================================
NOTE: You can install both managed system and management station
software on your PowerEdge system running a Windows
operating system.
NOTE: To log in to IT Assistant for the first time, leave the
"Password" field blank and press <Enter>. IT Assistant does not
have a default read-write password.
----------------------------------------------------------------------
Installing Systems Management Software for the Microsoft Windows
2000 Server, Windows Server 2003, Windows 2000 Professional, or
Windows XP Professional Operating System
----------------------------------------------------------------------
To install applications onto the management station, perform the
following steps to launch the install program:
1. Log on with administrator privileges to the system where you
want to install the management station applications.
2. Insert the "Systems Management" CD into the CD drive.
The setup program should start automatically. If it does not,
click the "Start" button, click "Run," and then type
"x:setup.exe" (where "x" is the drive letter of your CD
drive).
3. After the install program comes up, click "Next" to install
Management Station.
4. Click "Accept" to proceed or "Decline" to exit.
5. Select "Install Management Station".
NOTE: This menu item will not appear on systems that support only
Management Station software.
6. Click "Custom Setup."
7. Click "Next" to proceed to the "Management Station Software"
selection screen.
8. Select the components you want to install (or deselect the
default components you do not want to install) by selecting
the corresponding component check box.
9. Click "Next" to proceed to the "Install Summary" screen
where you can confirm the selection of components.
10. Click "Next" to proceed through the installation process.
11. When the installation is complete, click "Finish" and restart
your system, if applicable, before using the software.
----------------------------------------------------------------------
Installing Systems Management Software for the Red Hat Enterprise
Linux Operating System
----------------------------------------------------------------------
NOTE: Currently, the BMC Management Utility is the only available
management station software for Red Hat Enterprise Linux
operating systems.
To install the BMC Management Utility onto the management
station, perform the following steps to launch the install
program:
1. Log on with administrator privileges to the system where
you want to install the management station components.
2. Start the X Windows graphical user interface (GUI) using
the "startx" command.
3. Mount the CD using the "mount /mnt/cdrom" command.
4. Click "start.sh," located in the root directory of the CD, to
start the setup program.
5. After the install program comes up, click "Next" to install
Management Station.
6. Click "Accept" to proceed, or click "Decline" to exit.
7. Select "Install Management Station".
NOTE: This menu item will not appear on systems that support only
Management Station software.
8. Click "Custom Setup."
9. Click "Next" to proceed to the "Management Station Software"
selection screen.
10. Select the components you want to install (or deselect the
default components you do not want to install) by selecting
the corresponding component check box.
11. Click "Next" to proceed to the "Install Summary" screen to
confirm the selection of components.
12. Click "Next" to proceed through the installation process.
13. When the installation is complete, click "Finish" and restart
your system, if applicable, before using the software.
======================================================================
Updating Drivers and Utilities
======================================================================
The "Server Assistant" CD contains device drivers and utilities that
you can use to update your system. You must copy the drivers and
utilities to either a diskette or to your hard drive to use them.
For the latest product updates, such as BIOS, firmware, drivers, and
Dell OpenManage applications, go to the Dell Support website at
"support.dell.com."
NOTE: You can run the "Server Assistant" CD only on systems running
Windows. To extract drivers for systems that are running Red
Hat Enterprise Linux or NetWare, you must use the "Server
Assistant" CD on a system running Windows and then copy or
share the selected files to the final destination system.
1. Insert the "Server Assistant" CD into the CD drive on a system
running Windows.
The setup program should start automatically. If it does not, click
the "Start" button, click "Run," and then type "x:setup.exe" (where
"x" is the drive letter of your CD drive).
2. Select the system, and from the "Select Drivers/Utilities Set,"
select the file set that you want to update, and then click
"Continue."
3. From the "Drivers and Utilities Page," select the utility or driver
file that you want to update by clicking the link for the device
name.
The system prompts you for a location in which to save the file.
Files are delivered in compressed format. BIOS and firmware files
normally require diskettes for the extraction.
4. Decompress the file.
See the "Dell OpenManage Server Administrator Compatibility Guide" for
additional information about BIOS, firmware, drivers, and
Dell OpenManage application versions.
======================================================================
Security Patches and Hotfixes
======================================================================
It is strongly recommended that you download and install the latest
security patches, hotfixes, and service or support packs for your
operating system immediately after installation. Downloads for your
operating system are available at "www.microsoft.com",
"www.redhat.com", or "www.novell.com".
======================================================================
Obtaining Technical Assistance
======================================================================
Before contacting Dell for technical assistance, see the Dell Support
website at "support.dell.com." If you need additional technical
support, see "Getting Help" in your system's "Installation and
Troubleshooting Guide" for country/region-specific information about
contacting Dell by using telephone, fax, and Internet services.
Readme files for all supported software are available on the "Systems
Management" CD.
For Dell Enterprise Training and Certification programs, see
"www.dell.com/training." This service may not be offered in certain
locations.
_____________________________
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: "Dell," "Dell OpenManage," "PowerEdge,"
and "PowerConnect" are trademarks of Dell Inc.; "Microsoft" and
"Windows" are registered trademarks of Microsoft Corporation;
"Novell" and "NetWare" are registered trademarks of Novell, Inc.;
"Red Hat" is a registered trademark of Red Hat, Inc.
Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
Initial release: 15 September 2004
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.