KONICA MINOLTA magicolor 2430 DL Monochrome Only KONICA MINOLTA Windows Driver ReadMe V2.0 ================================================================= I. INTRODUCTION This Readme file contains special information relating to the following items: - Application Notes - Connectivity - Error Messages - PageScope Web Connection - Printer Driver - Status Display - Status Monitor - Operation Control Panel - Direct Print - Printer Driver and Controller Firmware Compatibility ================================================================= II. APPLICATION NOTES 1. CorelDRAW--When printing a file to letter-size media, select Fit to Paper in the Output Paper Size section on the Paper tab. If you do not select Fit to Paper, the image will be cut off on one side. 2. DOS--The DOS copy and print commands are not supported. 3. MS Word--Word does not allow users to print a saved document in a different paper size because it passes its default paper size to the printer driver. Take the following steps to print a document in a specified paper size: i. In Word go to File/Page Setup and make sure that the specified paper size is selected under Paper Size. ii. In Word go to File/Print and click the Properties button of the magicolor 2430 DL. iii. Select the Paper tab. Check "Fit to Paper" and select the specified paper size from the Output Paper Size drop-down list. 4. MS Internet Explorer 5.0--A SPOOL32 crash may be experienced when printing web pages containing java related data. Printing cannot be continued although the document can be saved. You must restart the printer to resume the printing job. Recommend to upgrade IE 5.0 to IE 5.5 or higher to avoid this problem. 5. Adobe Acrobat Reader 4.0--Dashed lines may not be imaged when printing pdf files. Recommend to upgrade to Acrobat Reader 5.0 to resolve this problem. 6. Adobe PageMaker 6.5--The color separation (C,M,Y,K) function may not function correctly depending on image data. when the K plane prints in color, please use the "B/W" setting instead of the "Color" setting on the Quality tab. 7. Lotus Approach 9.6.1--When Print Properties is opened, the layout of the driver preferences collapses. ================================================================= III. CONNECTIVITY 1. Network--IPP protocol runs over HTTP. Therefore, if you disable HTTP (Network/HTTP menu), IPP is automatically disabled, too. 2. Network--If you make any changes in the Network/HTTP or Network/SNMP menus, you must restart the printer for the changes to take effect. 3. Windows XP--When setting up the printer on a network, use the Standard TCP/IP port and then select either Generic or Minolta-QMS Printer as the device type. Then use the Microsoft Print Monitor in this environment. 4. Windows 2000--When setting up the printer on a network, use the Standard TCP/IP port and then select either Generic or Minolta Printer as the device type. Then use the Microsoft Print Monitor in this environment. 5. Windows 98SE/Me--When setting up the printer on a network, use the magicolor TCP/IP port. Then use the accompanying Print Monitor. 6. Windows NT--When setting up the printer on a network, use the LPR port. Then type the printer's IP address in the first text box and LP in the second text box. Use the accompanying Print Monitor. 7. Large Print Job--When printing over 50 pages, it is recommended to use the standard TCP/IP port instead of IPP. ================================================================= IV. ERROR MESSAGES 1. Media Jam--Be sure to empty the printer's output tray regularly, especially if you print lengthy jobs. If the output tray fills up (approximately 200 sheets of media), the message window displays a media jam message, and printing stops. 2. Duplex Jam--A duplex media jam may occur when printing with a paper size mismatch. This is in combination with AUTOCONTINUE=ON. Replace the tray with the correct paper size specified in the driver. 3. Invalid Printer Name--An error message may be displayed when installing the printer driver. Please remove any preceding and following spaces from the printer name text string to resolve this problem. 4. Print Outside Printable Area (Windows 98SE)--Attempting to print a document with margins set outside printable area will prompt the warning message dialog box: "The margins of section 1 are set outside the printable area of the page. Do you want to continue?". Please take the following steps: . If selecting "No" prompts an error message dialog box and the print queue shows an error status, please click "OK" in the error message dialog box. You should be able to cancel and clear the print job in the print queue. . If selecting "No" does not prompt the error message dialog box, you cannot cancel nor print the job and the print queue will show an error status. Please reboot your PC and remove the job in the print queue manually by clicking "Purge Print Documents" from the [File] menu while selecting the magicolor 2430 DL printer icon in the [Prints]folder. You should be able to cancel and clear the print job in the print queue. ================================================================= V. PAGESCOPE WEB CONNECTION 1. Job Page--The Job Owner field is always blank unless a name is specified in the User Name text box on the Device Options Setting tab in the Printing Preference. 2. URL--When entering a URL in the System/Online Assistance field, type in 'http:// URL'. PageScope Web Connection does not support 'https'. 3. WINS/NetBIOS--After changing the WINS/NetBIOS setting, the printer must be powered off/on. 4. Job Page--Currently "Number of Pages" column incorrectly shows a figure of a total number of pages of a print job, and "Number of Copies" always shows 1 regardless of the actual number of the copies. For example, for a job with 3 copies of 2-page document, "Number of Pages" and "Number of Copies" show 6 and 1 respectively. 5. Job Page--For a duplex job which has an odd number of pages, the last blank page is counted and added to the total number of pages. Coupled with the above note on the Job Page, for example, a job with 2 copies of 7-page duplex document would show 16 in the "Number of Pages" column. 6. Administrator Log-in--If you login with a correct Administrator password and still received an error message "Please log in again with a correct password", please check the Security and Privacy setting of your browser. In Internet Explorer, please ensure that you have Medium security (or lower) and Medium High privacy (or lower) settings. In Netscape, please ensure that cookies are allowed. ================================================================= VI. PRINTER DRIVER 1. The Monochrome only driver can not be installed simultaneously with the standard color driver on a PC. 2. Collation--In order to collate multiple copies of a duplex print job with Booklet Left Binding or Booklet Right Binding selected as the Duplex/Booklet option on the Setup tab, select collation in the printer driver only. Do not select collation in the application. This will cause the pages to print out of order. Similar effects will occur when printing with Watermark or with Form Overlays in WORD. Failing to set collation in the printer driver will cause the Watermark to print only on the first page of the first copy. 3. Defaults--When adding or removing an option on the "Device Options Setting" tab, all the print driver configuration settings except for the "Copies" and "Scaling" settings are automatically reset to their default settings. 4. Installation (Windows XP)--Due to a Windows limitation, when a second magicolor 2430 DL printer driver is installed, the printer name in the Printers folder is identified as (Copy 1) rather than (Copy 2). 5. Installation (Windows 98SE/Me)--When upgrading to a newer version of the driver, you need to first uninstall the older version before installing the new version. 6. Installation (Windows 98SE/Me)--During the driver installation from the Installer CD, the "Invalid Printer Name" dialog box appears after entering the existing printer name in the "Friendly Name" text field. The suffix "Copy 1" will be automatically appended to the new printer name to avoid duplicate names. You can change it to another unique name in the text field or can change it from the Printer folder after instillation. 7. Installation (Windows 98SE/NT)--The "Print A Test Page" option selected in the "Print Options" dialog box during the driver installation from the Installer CD may print incorrect outputs. This does not reflect the print qualities obtained from normal printing operation. 8. Installation (Windows 98SE)--When selecting USB connection type during the driver installation from the Installer CD, if the "Finish" button does not appear in the final "Add New Hardware wizard" dialog box and you are unable to continue the installation, please proceed as follows to complete the installation: - In the "To install a printer" dialog box, click the "Next" button. - Follow the succeeding steps to install the driver. - Once the driver is installed, the "Finish" button will appear in the "Add New Hardware Wizard" dialog box. - Click the "Finish" button to close and exit the "Add New Hardware Wizard". - The installation process is now completed. The KONICA MINOLTA "Main Menu" dialog box will remain open for you to make other selections. 9. Installation (Windows NT4.0)--Before installing the driver from the Installer CD, please install Internet Explorer 6.0 or later. Otherwise, you may experience difficulty completing the installation. 10. Installation (Windows XP SP2)--When installing the driver from the Installer CD, you may encounter a "Windows Security Alert" message appearing on your screen. Please select to "Unblock" the Installer program from the WinXP SP2 firewall. 11. Installation--When installing the driver from the Installer CD, it is possible that a message will be displayed indicating that some Java Virtual Machine (JVM) files may get overwritten. Please select "YES" to allow the files to be overwritten. (When selecting "NO", InstallShield Wizard will appear. Click "OK" to stop and cancel the installation automatically.) 12. Features (Windows NT4.0/2000/XP/2003)--It is possible that you may have some driver features unavailable such as Edit Custom Paper Size, Edit Form Overlay, Edit Watermark and Easy Set Save. These features are available when the user is logged in as Administrator. 13. IPP Port (Winows 2000)--Due to problems associated with the Windows spooler, for printers printing through the IPP port, selecting "Keep printed documents" in the Properties page of the printer will not keep the printed jobs in the queue. Additionally, displaying the Help menu items in the Printer Queue window will cause an error message to display. 14. Overlays--Overlay files are created as color documents. Therefore, even if you select monochrome printing (B/W on the Quality tab), the overlay prints in color. If you want a monochrome overlay file, you must create it selecting B/W printing and save it as an overlay file (Edit Form Overlay button on the Paper tab). 15. Overlays--Overlay files must be printed at the same resolution at which they were created. In other words, if you create an overlay file at 600 dpi, any documents with which you use this overlay should also be printed at 600 dpi. If you print the overlay at a different resolution, it is automatically resized and, therefore, placed incorrectly on the printed pages. 16. Overlays--Overlay files (*.prn) must be created with the magicolor 2430 DL driver. If you try to use an overlay file created with another driver, the file may not print. 17. Overlays--Printing a file with an overlay uses twice the virtual memory of regular printing. Therefore, it is recommended that you increase your PC's virtual memory. 18. Sharing--If you uninstall a printer driver for a shared printer under Windows 98SE/Me and then reinstall the printer driver, the new printer driver is automatically shared. If you do not want to share this printer driver, you must go in and manually unshare it. 19. Uninstallation (Windows 98SE/Me)--If you uninstall the printer driver, you must restart the PC to complete the uninstallation. Otherwise, some files are locked by the Windows operating system and therefore cannot be deleted. 20. Uninstallation (Windows 98SE/Me)--If you uninstall "KONICA MINOLTA magicolor 2430 DL Printer Driver Software" from Add/Remove Program Properties, you must temporarily disable any anti virus scan or anti virus real time protection programs. 21. Uninstallation (Windows Me)--When using Windows Me, restart the computer after uninstalling the printer driver. 22. Mixed Paper Sizes--When printing a document with mixed paper sizes, the job may print with unpredictable results. For example, a conflict will occur if a duplex document were specified such that the odd-numbered page is Letter size (front side) and the even-numbered page (back side) is Legal size paper. Booklet or N-Up applications that employ scaling may experience missing data or page shifting due to different aspect ratios used for different paper sizes. An application may use mixed paper sizes when the following occurs: (a) AUTO CONTINUE is set to ON (b) TRAY CHAINING is set to ON (c) Tray 1 and Tray 2 have different sized paper (d) Paper Source is set to Auto (e) Paper sizes specified on the front and back side are the same 23. Page Orientation--When a Word document with mixed page orientation is printed by Booklet, the second page rotates by 180 degrees. For example, a 3-page document with Landscape, Portrait and Landscape orientation set for the first, second and third page respectively would have the second page rotated. 24. Upgrading Driver--Remove the original driver before upgrading. From Start->Programs->KONICA MINOLTA program group, select "Uninstall", or from Start->Settings-> Control Panel/Add or Remove Programs, remove only "KONICA MINOLTA magicolor 2430DL". "KONICA MINOLTA magicolor 2430DL Printer Driver Software" listed in the "Add or Remove Programs" will be needed when removing the upgraded driver. If it has been removed by mistake, Please re-install the driver from the Installer CD. 25. Upgrading Driver--An error message may appear while installing an upgraded driver. However, please continue to complete the installation. If the "Language Version Conflict..." error dialog box appears, click the "Yes" button. If the "Setup could not replace..." error dialog box appears, click the "Ignore" button'. You should be able to install the upgraded driver. ================================================================= VII. STATUS DISPLAY 1. Printer Status--The Printer Status may display an error message such as "Power Off/Communications" or "Port Busy" while the print job is spooling. The correct printer status should be updated once the job has cleared the spooler. 2. Supplies Status Popup--Once the remaining toner amount has reached the percentage set in the "Notify when Supplies Reach" spin box, the "Supplies Status" window will pop up. This window will keep popping up every 5 minutes until the empty toner cartridge is replaced. Setting the percentage to 0 (zero) can prevent the Supplies Status window from popping up. ================================================================= VIII.STATUS MONITOR 1. Status Monitor Center--The network printers may not display in the main screen when it is opened. If this happens, please refresh the screen by selecting "Update Printers" from the "Action" menu. ================================================================= IX. OPERATION CONTROL PANEL 1. PROCESSING--Changing the print settings while 'PROCESSING' displays on the panel will affect the printing process. Wait till 'PROCESSING' is changed to 'READY' before changing the print settings. ================================================================= X. Direct Print 1. Media Jam--If a paper jam is not cleared before data transfer timeout occurs between the digital still camera and the printer, all the pages of the print job sent from the camera will not print out even after the printer recovers from the paper jam. Please re-send the print job to print all the pages. 2. Canceling Print Job--After canceling a print job from a digital still camera, the next print job sent from the digital still camera may not be received by the printer. If this happens, please unplug and reconnect the USB cable to the printer, and send the print job from the camera again. 3. PictBridge Support--With 32MB of on-board memory or 32MB of on-board memory and 64MB DIMM, the magicolor 2430 DL will support 600X600 printing in DRAFT mode. It will not be able to support index printing. The Digital Still Camera and the operation control panel will not show other selections. With 128MB DIMM or more, all functions are supported. Futhermore,the magicolor 2430 DL supports 640X480 (and above) image sizes. 4. Recommended Media--For the most current recommended media for Letter, 2-up, 4x6 photo paper (LTR 2-UP 4X6), please refer to the following URL: http://printer.konicaminolta.net/products/color/ mc2430DL/media.asp For the most current recommended media for A4, 2-up, 10x15 photo paper (A4 2-UP 10X15), please refer to the following URL: http://printer.konicaminoltaeurope.com/Q-shop_europe You should always be able to find the most up-to-date recommended media for your KONICA MINOLTA magicolor 2430 DL printer at the aforementioned URL. ================================================================= XI. PRINTER DRIVER AND CONTROLLER FIRMWARE COMPATIBILITY 1. Upgrading Printer Driver and Controller Firmware--If you upgrade your printer driver to version 2.0.524.0 or later, it is recommended that you also upgrade your printer's controller firmware to version 2.09 or later. You can check the version of your controller firmware by printing the "Config Page" from the printer controlpanel. You may encounter printer processing errors if you have the latest version of printer driver with an earlier version of the controller firmware (or vice-versa). ================================================================= TRADEMARKS KONICA MINOLTA is a trademark or a registered trademark of KONICA MINOLTA HOLDINGS, INC. magicolor is a trademark or a registered trademark of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All other trademarks are the property of their respective owners. Copyright (c) 2004 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All rights reserved.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
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Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
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