ReadMe File for the Hewlett-Packard HP-GL/2 Raster Driver for Windows NT 4.0, Windows 2000, and Windows XP Product name: HP Designjet HP-GL/2 Raster Driver for Windows NT 4.0, Windows 2000, and Windows XP Version number: 5.31 Languages supported: English, French, Italian, German, Portuguese, Spanish, Japanese, Korean, Simplified Chinese, Traditional Chinese Products supported: HP Designjet 100 HP Designjet 500 HP Designjet 800 HP Designjet 5000 HP Designjet 5500 Installation instructions: see detailed instructions at the end of this file Platform requirements: Microsoft Windows NT 4.0, Windows NT 2000, or Windows XP SOFTWARE APPLICATION NOTES Internet Links from the Driver's Help File The driver's help file contains some useful links for users with access to the Internet. If you cannot link automatically to these pages, they can still provide you with useful information. The pages are: HP Home Page http://www.hp.com/ HP Designjet Home Page hpp://www.designjet.hp.com/ Clipping when Printing to File (Windows NT 4.0) If you experience clipped plots when printing to file, install Windows NT 4.0 Service Pack 5 or later. Alternatively, you may also work around these problems by setting up a Local Port as a file. To do so, open Printer Properties and create a new Local Port with a valid file path as Port Name, such as "C:\output.prn". Large-File Problems If you experience some problems when printing huge drawings or long plots, please ensure that your system drive has at least 800 Mb of free space. You may also find it helpful to disable print spooling, as follows. Under Windows NT: Start -> Settings -> Printers -> Properties -> Scheduling -> "Print directly to printer" Under Windows 2000: Start -> Settings -> Printers -> Properties -> Advanced -> "Print directly to printer" Under Windows XP: Start -> Control Panel -> Printer and faxes -> Properties -> Advanced -> "Print directly to printer" Timeout for Complex Print Jobs Complex print jobs may experience timeout problems. Under such circumstances, only a portion of the drawing will be properly printed, and the device will request more paper. To solve the problem, increase the IN JOB TIMEOUT setting available through the printer's front panel IO MENU. For really complex drawings you may also need to change the printer spool settings. This may be done as follows. Under Windows NT: Start -> Settings -> Printers -> Properties -> Scheduling -> "Start printing after last page is spooled" Under Windows 2000: Start -> Settings -> Printers -> Properties -> Advanced -> "Start printing after last page is spooled" Under Windows XP: Start -> Control Panel -> Printer and faxes -> Properties -> Advanced -> "Start printing after last page is spooled" Color Space You should select the sRGB color space in your application, otherwise hue casts may not be printed correctly. No CMYK path is available in this driver. If you use CMYK, your application will convert it to RGB; ensure that it converts to sRGB. Large Images and Adobe Applications Adobe Photoshop may have difficulty in printing large images at high resolutions or on large paper sizes. You can check in advance whether a problem will occur by clicking on the second pane from the left of the Photoshop status bar. You should see a gray rectangle representing the printed page, and a white crossed rectangle on top of representing the image. The white rectangle should be surrounded by the gray one; if not, your image may be clipped. To overcome this problem, first ensure that you have selected the correct paper size. In Photoshop, select File, Page Setup and click on the Properties button to set the paper size. If the problem remains, select File, Page Setup, Properties again, and then click Scale to Fit and set a 100% scaling factor. The printer driver will now report a lower resolution to Photoshop, which may enable your image to be printed. You may experience a similar problem with Adobe Acrobat. Choosing Standard Page Sizes in Microsoft Word If you want to select from a particular group of standard page sizes (such as ANSI or ISO) in Microsoft Word, you must first enable those paper sizes in the driver's Paper Sizes dialog box. See the driver's help file for more information. Keep Line Width When Scaling The "Keep line width when scaling" option in the driver's CAD properties page will not work if your application draws lines as small rectangles. This may happen with thick or styled lines. INSTALLATION INSTRUCTIONS You should have Windows running and displaying the desktop; we recommend rebooting your computer before installing a driver. Standard Installation Insert the CD-ROM into the CD-ROM drive and follow the instructions that appear on your screen. If no instructions appear on your screen, run the setup.exe program on the CD-ROM. Manual Installation If you cannot or prefer not to use the standard installation process, you can install the driver from the CD-ROM by following these steps: 1. If the output you send to the printer will go directly to the printer by network without being stored on another computer, you must create a network port before installing the driver (consult your network documentation or network administrator). 2. Under Windows NT or Windows 2000, click Start, Settings, Printers to open the Printers dialog box; then double-click the Add Printer icon to open the Add Printer Wizard dialog box. (We recommend that you do not use the New Driver button in the Printer Properties dialog box to install or upgrade this driver.) Under Windows XP, click Start, Control Panel, Printers and other hardware, Printer and faxes; then click Add Printer in the frame labelled "Printer tasks". 3. Follow the steps displayed on your screen, answering the questions as appropriate. Below is some basic advice for some of the questions that you may be requested to answer, depending on your system configuration. You may be asked whether your printer is connected directly to your computer, or connected indirectly through another computer. Select: * "My computer" or "Local printer" if the output you send to the printer will go directly to the printer by cable or network without being stored on another computer. * "Network printer" if you will send output to the printer via another computer. In this case, all settings for the printer are managed by a printer server that has been set up by an administrator. You may be asked the manufacturer and model of your printer. Click Have Disk... In the Install From Disk dialog box, enter the location of the driver on the CD-ROM (the same folder as this ReadMe file) and click OK. Select your HP Designjet printer from the list and click Next. If you want to install several drivers you will need to repeat this procedure. You may be asked whether you want to keep the existing driver or use the new one. Select "Replace existing driver". You may be asked whether you want to print a test page. We recommend that you select "Yes". By printing a test page you will test the communications link between your system and the printer. If you are sharing the driver with Windows 95, 98, or Me, you may be informed that a file from Windows 95, 98, or Me is needed. All the necessary files are located one folder up from this ReadMe file, in the "Win95" folder. (c) Copyright Hewlett-Packard Company 2001. All rights reserved. Version 5.30 September 2002 A limited License is granted for the use of this Software (and related documentation) only with Hewlett-Packard printers on a no-cost, sharing basis. You may distribute and copy this Software (and related documentation) so long as it is strictly for use with Hewlett-Packard printers, it is not modified and remains a completely unaltered package, it is not sold for profit, and it is advertised for use with Hewlett-Packard printers.Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.