I forgot to include the directions on how to use that zip file when I first posted it. Sorry about that. Other people email and ask about that too, so I've kept a record of that email response to others - see below: ======================================================= In order to use the contents of this zip file, you need to have the software that came with the scanner already installed on your WinXP system. I believe the software that shipped with this scanner was Vista Access version 3.75 which you should have on CD. If not, go to the Umax site, download, then install that software first. Here's the link to the Umax Website: http://www.umax.com/world/ It works like a charm! I can't believe what a pain in the butt this was - and that Umax couldn't post this online for their product user support. Ah, well. I'll assume that you already know how to copy or save the ZIP file into a folder on your hard disk, perhaps a folder that's entitled: Astra3400 Driver Update Once the zip file is in that folder, go ahead and unzip it, in order to make available the required files. 1. Turn the power to the scanner on 2. Reboot your machine 3. Go to SETTINGS - CONTROL - SYSTEM - Hardware Devices 4. Open up the Imaging Devices - locate Astra 3400 5. RIGHT CLICK - go to properties - then DRIVERS 6. Click the option to update Drivers - MANUALLY 7. You may or may not have to click on an option for viewing all available devices. 8. Locate the new folder with the unzipped files. (the folder that you just created for them) 9. Select the 3400 scanner - and then click okay. 0. Click okay if you get the message about NON digitally signed drivers - otherwise this won't work. Reboot the machine, and bingo. The Umax Astra 3400/3450 will now work without the terribly inferior WinXP driver software. IMPORTANT NOTE: The "one touch" buttons in the front of the scanner will still not work. Just the software itself from just within Windows, or from within a quality image editing application such as Photoshop, Paintshop Pro, Pixia, and so on. This is merely an in- convenience, and not a big deal at all. Once you get used to the software, you'll love this scanner! ========================================================= HINT: For better, faster scans, try to use 100% size in 75 dpi custom mode. Once you're happy with the way the scans are being done, disable the preview mode too. That way the scanner only makes one single pass which is much faster, and your light will last twice as long. If this text file did the trick for you, I'd appreciate a quick courtesy email as a "Thank You" just to let me know. Thanks. Good luck, and enjoy the scanner! LRM - Webmaster - www.abp1.com/index2.html www.accesspurple.com/ and several other Websites Technical Windows PC Support Specialist & System Designer AccessPurple Computers: computers@accesspurple.com =========================================================Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.