English.txt Driver File Contents (R107133.EXE)

[Messages]

#	
#	Date	11/05/02
#

# Numbers between 0 and 20 are reserved for internal use in the program Modem Helper

#

# Numbers between 21 and 49 are reserved for errors in the program Modem Helper

#

# All the others numbers can be used for messages in Template files

#

# The following result codes should never be used to prevent confusion with older Error Codes from V1.x unless

# the codes ultimately mean the same thing and the template could be the same as the old HTML.

#

# RC1 = Unknown hardware diag dll

# RC3 = Sequence Error 

# RC5 = Modem Helper Application Error - corrupt software in Modem Helper - reinstall Modem Helper 

# RC8 = Modem Helper Application Error - corrupt software in Modem Helper - reinstall Modem Helper

# RC10 = Hardware Test File Error - Modem Helper can't access the DLL test file - reinstall Modem Helper

# RC83 = HDTEST.HTM loop condition in V1 - Code is now retired permanently.  



#

#				Internal Error Messages

#

Msg21 = ModemHelper is already running. Please stop the last session and restart Modem Helper

Msg22 = Not Enough Memory

Msg23 = No Automat File. Application will be closed.

Msg24 = Syntax Error in Automat File Mhstate.inf

Msg25 = A Diagnostic dll was not found

Msg26 = A Diagnostic function was not found



#

#				Title for all Modem Helper HTML pages

#

Msg50 = Dell Modem Helper

Msg51 = Modem Helper by Dell
MSG52 = charset=iso-8859-1



#

#				MDM_Util.tpl

#

Msg62 = Welcome to Modem Helper! 

Msg63 = <a href= "Template.htm" onclick="ModemHelper_Result(2);">Modem Helper</a>  will diagnose the condition of your Dell <a href= "Template.htm" onclick="ModemHelper_Result(2);">modem</a>. &nbsp; Modem Helper will test the physical <a href= "Template.htm" onclick="ModemHelper_Result(2);">modem hardware</a> and the interaction between the <a href= "Template.htm" onclick="ModemHelper_Result(2);">Windows Operating System</a> and your Dell modem.<br><b><p align=center>Modem Helper only diagnoses problems with internal, factory-installed Dell modems.&nbsp; If you have a portable computer with a PCMCIA or Cardbus modem, or you have any type of external modem attached to your portable or desktop computer, please close Modem Helper, remove the extra modem, and then restart your computer.</b>  

Msg64 = Note: Since Modem Helper will test the modem's hardware and driver within the operating system, it is strongly recommended that you terminate all other software applications that are currently running before continuing with Modem Helper.

Msg53 = Continue with Modem Helper...



#		

#				MHdef.tpl

#

Msg54 = <b>What is a modem?</b><font color="#000080">A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.&nbsp;&nbsp;</font></font></p><p align="left"><font face="Arial">

Msg55 = <b>What is a diagnostic application?</b><font color="#000080">A diagnostic application is a series of tests that helps determine if a device is working correctly.&nbsp; If there is a problem with the device, the diagnostic should be able to determine the source of the problem.</font></font></p><p align="left"><font face="Arial">

Msg56 = <b>What is hardware?</b><font color="#000080">Hardware is an object that you can actually &quot;touch and feel&quot;.&nbsp; These include items such as a printer, a keyboard, a mouse, and (of course) a modem.</font></font></p><p align="left"><font face="Arial">

Msg57 = <b>What is an operating system?</b> <font color="#000080">An operating system is the software that controls a computer.&nbsp; Examples of this are Windows 98, Windows NT, Windows 2000, and Linux.</font></font></p>

Msg58 = <b>What is a software application?</b><font color="#000080">The term software is usually associated with programs that execute within an operating system and perform specific functions.&nbsp; Examples of software applications are word processors, computer games, and Fax applications.</font></font></p><p align="left"><font face="Arial">

Msg59 = <b>What is a driver? </b><font color="#000080">A driver is a type of software that enables other software programs to use a specific piece of hardware.&nbsp; For example, when a fax software program is going to send a fax, it will give the commands to the modem's driver, which will then control the modem and make it perform the requested task.



#

#				Prog1.tpl

#

Msg60 = Modem Helper is searching for your Dell Modem.&nbsp; If one is found, it will be tested.<br>This may take a few minutes.

Msg61 = Please Wait...



#

#				Prog2.tpl

#

Msg65 = Modem Helper is attempting to test the modem's com port.<br>This may take a few minutes.



#			

#

#				Advanced.tpl

#

Msg70 = Your Dell Modem Has Passed All Tests!

Msg71 = If you continue to have difficulty with your <a href= "Template.htm" onclick="ModemHelper_Result(1);"> modem</a> connection, it is likely that the problem is because of bad telephone <a href= "Template.htm" onclick="ModemHelper_Result(1);"> line conditions</a> or with your <b><a href= "Template.htm" onclick="ModemHelper_Result(1);">I</a></b><a href= "Template.htm" onclick="ModemHelper_Result(1);">nternet <b>S</b>ervice <b>P</b>rovider </a> (also known as ISP). Contact your local telephone provider or your ISP for more information on what can be done.



#				Reinstl1.tpl

#

Msg80 = Modem Helper Needs to Reinstall Your Dell Modem

Msg81 = Modem Helper has found problems with the software for your Dell modem.&nbsp; Do you want Modem Helper to fix the problem?

Msg84 = <b>Note: </b>Dell recommends choosing <b>yes</b> to solve your modem installation problems.



#				Reinstl2.tpl

#

Msg85 = Modem Helper Needs to Reinstall Your Dell Modem

Msg86 = Modem Helper has found problems with the software for your Dell modem.&nbsp; Do you want Modem Helper to fix the problem?

Msg89 = <b>Note: </b>Please make sure your CD Rom drive is inserted into your portable computer's drive bay.&nbsp; Also, make sure you have a CD that came with your computer labeled <b>Drivers and Utilities, E-CD, or Resource CD</b> in the drive and that it can be accessed through the My Computer icon.<br><br>If your CD Rom drive is not installed, or you can not access the contents of disc through the My Computer icon, please select NO.&nbsp; This will close Modem Helper and allow you to turn off your PC and connect your drive.&nbsp; Once the drive is working, please run Modem Helper again.

Msg899 = <b>Note: </b>The CD has an auto-run program that will load when the CD is placed into the drive.&nbsp; Please wait for the CD's new screen to be displayed, then close the screen before letting Modem Helper install your modem software.


#				cdnotrdy.tpl

#

Msg810	= CD Rom Drive Not Found

Msg811	= Please connect your CD Rom drive to your system and verify that it can be accessed through the My Computer Icon.&nbsp; Once it is working, click on the "retry" button.

Msg812	= If you still can not access your CD Rom drive, click "Close Modem Helper" and restart your computer.&nbsp; Once your PC has returned to Windows, verify you can access your CD through the My Computer Icon and run Modem Helper again to resolve your modem installation problem.

Msg814	= Retry





#				Prog10.tpl

#

Msg90 = Modem Installation

Msg91 = Modem Helper is re-installing your modem software into the Windows Operating System.<br> This may take a few minutes.

Msg92 = Please Wait.  Your computer is not locked up.



#		

#				Advdef.tpl

#

Msg99 = Press Here To Go Back

Msg100 = What is a modem?

Msg101 = A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg102 = What causes bad telephone line conditions? 

Msg103 = Modems do not perform well on telephone lines that are either &quot;noisy&quot; or do not have enough bandwidth.&nbsp; Telephone lines can become noisy when they are placed near power cords, audio cords, or some types of electrical equipment.&nbsp; Not having enough bandwidth is usually due to the way that the telephone company has configured your telephone line, or even all of the telephone lines in your neighborhood.

Msg104 = What is an Internet Service Provider?

Msg105 = Internet Service Providers, also known as <b>ISP's</b>, are companies that offer ways of getting onto the internet.&nbsp; Examples of ISPs are America On Line (AOL), MSN, and DellNet.&nbsp;&nbsp;

Msg106 = What is V.90 / V.92 (or 56K) and what does it mean?

Msg107 = V.90 / V.92 is a specification that was developed by several modem companies to make modems communicate faster (up to 56,000 bits of information per second).&nbsp; However, the actual speed that a modem will reach is greatly dependent on telephone line conditions.&nbsp; Even though your modem is capable of speeds up to 56,000 bits per second, the FCC limits standard U.S. phone lines to speeds no faster than 53,333 bits per second.  This is the speed your modem could reach if you lived within a few feet of the telephone company's central office.&nbsp; The farther a modem is from the central office, the slower it will communicate.&nbsp; If line noise is present, the speed will be further decreased.

Msg108 = Why can't I connect to my ISP?

Msg109 = While the V.90 / V.92 standard was being finalized, several early versions of this standard were released into the market and many ISPs are still using them.&nbsp; This will often cause incompatibilities with modems that are fully compliant to the final version of the V.90 / V.92 standard, like your Dell modem.&nbsp; The best solution to the problem of not being able to connect to an ISP is to call them and discuss possible solutions.&nbsp; They may have alternative telephone&nbsp; numbers that will offer better performance.

Msg110 = What is the internet?

Msg111 = The internet is a network of millions of computers that are available for access by any computer that is connected to the internet.



#

#				Prog11.tpl

#

Msg112 = Your system will reboot automatically after Modem Helper finishes creating the diskette.

Msg113 = LEAVE THE DISKETTE IN THE FLOPPY DRIVE WHILE THE SYSTEM REBOOTS.

Msg114 = Modem Helper will use the diskette to test your modem before returning to Windows.

Msg115 = If your system gets stuck in the shut down screen, simply turn your PC off using the power switch.  Wait 10 seconds, then turn the PC back on.



#

#				Line00.tpl

#

Msg140 = Line Connection Error

Msg141 = For some reason, the modem is not detecting a <a href= "Template.htm" onclick="ModemHelper_Result(1);"> dial tone</a>.&nbsp; Modem Helper will need a standard telephone to best determine the cause of this problem.&nbsp;&nbsp; A standard telephone is any telephone you currently use in your home, including cordless phones. If you have to dial a <a href= "Template.htm" onclick="ModemHelper_Result(1);"> prefix</a> (such as 9 or 8) to dial some phone numbers, you more than likely are not using a standard telephone.

Msg142 = Is a standard telephone available?



#

#				L00def.tpl

#

Msg150 = Press Here To Go Back

Msg151 = What is a dial tone?

Msg152 = A dial tone is the tone that is heard on a telephone just before telephone numbers are dialed.

Msg153 = What is a dialing prefix?

Msg154 = A dialing prefix is a number (usually &quot;8&quot; or &quot;9&quot;) that is dialed to allow a telephone to make calls &quot;outside&quot; of a building or campus.&nbsp; Most telephones that are used in a large work environment will require the use of dialing prefixes.



#				 Line01.tpl

#

Msg160 = Dial Tone Detection Error

Msg161 = Modem Helper found that the <a href= "Template.htm" onclick="ModemHelper_Result(1);"> modem</a> fails to detect (hear) <a href= "Template.htm" onclick="ModemHelper_Result(1);">Dial Tone</a>.&nbsp; There are several reasons why a&nbsp; modem will not hear <a href= "Template.htm" onclick="ModemHelper_Result(1);">dial tone</a>.

Msg162 = Reasons For &quot;No Dial Tone&quot;

Msg163 = Possible Solutions

Msg164 = The telephone cord is not correctly plugged into the modem or the wall jack.

Msg165 = Disconnect the telephone cord and then plug it back in at both ends.

Msg166 = The telephone cord connecting your modem to the wall jack is damaged.

Msg167 = Replace the telephone cord that is being used with one that is known to be good.

Msg168 = Another telephone is currently being used on the same telephone line that the modem is connected to.

Msg169 = Hang up the telephone that is using the telephone line.

Msg170 = Faulty telephones, fax machines, answering machines, <a href= "Template.htm" onclick="ModemHelper_Result(1);">splitters</a>, and <a href= "Template.htm" onclick="ModemHelper_Result(1);"> couplers</a> can cause no dial tone errors to occur.

Msg171 = Disconnect all devices that are plugged into the same telephone line as the modem elsewhere in your home or office.&nbsp; If the modem detects dial tone after unplugging all devices, then one of the devices that was disconnected is faulty.

Msg172 = A telephone cord of great length is being used for the modem.

Msg173 = Use a shorter telephone cable, preferably the 6 foot cable that was sent with the computer.

Msg174 = The telephone wall jack that the modem is plugged into is faulty.

Msg175 = Try another telephone wall jack that is known to be good, such as the one your main telephone is using.

Msg176 = The modem is not connected <b>directly</b> to a telephone wall jack.

Msg177 = Connect the telephone cable directly between the wall jack and the modem (computer). &nbsp;Do not run the connection through a fax machine, answering machine, <a href= "Template.htm" onclick="ModemHelper_Result(1);">splitter</a>,<a href= "Template.htm" onclick="ModemHelper_Result(1);">coupler</a>, or another computer.

Msg178 = Your modem is attached to a <a href= "Template.htm" onclick="ModemHelper_Result(1);"> digital phone line.</a>

Msg179 = Analog modems like the one in your computer are not compatible with digital telephone systems that are commonly found in large businesses and college buildings.&nbsp; Your analog modem can sense these digital lines and will refuse to go off-hook if one is found.&nbsp; Find a line that is used by a dedicated fax machine and test the modem there.  

Msg180 = Would you like Modem Helper to test if the modem is getting dial tone again?<br><i>(If you click "View Country Settings", when you return to this page the buttons at the bottom will take a few seconds to become active again.)</i>



#

#				L01def.tpl

#

Msg181 = Press Here To Go Back

Msg182 = What is a modem?

Msg183 = A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg184 = What is a dial tone?

Msg185 = A dial tone is the tone that is heard on a telephone just before telephone numbers are dialed.

Msg186 = What is Off-Hook and On-Hook?

Msg187 = Off-Hook is when a telephone is lifted <u><i>OFF</i></u> of the telephone base (or hook) and is being used.&nbsp; On-Hook is when a telephone is placed back <i><u>ON</u></i> the telephone base (or hook).

Msg188 = What is a telephone coupler?

Msg189 = A telephone coupler is a device that is used to connect two telephone cables together, resulting in a longer telephone cable.

Msg190 = What is a telephone splitter?

Msg191 = A telephone splitter is an adapter that plugs into a standard, single telephone jack and provides two or more telephone jacks on the other end.

Msg192 = What is a digital phone system?

Msg193 = Digital phone systems are special phone systems used commonly in office environments to create a large, private telephone network within the walls of the business.&nbsp; Not all office telephone networks are of the digital type, but many of them are.&nbsp; The higher level of electrical current present on these types of phone systems can damage a regular analog modem, so Dell includes a feature called Digital Line Guard in all of its analog modems.&nbsp; As a result, the modem will refuse to go off hook as a self-protection feature if high electrical current levels exist at the phone jack.



#				Prog8.tpl

#

Msg200 = Dial Tone Test

Msg201 = Modem Helper is checking to see if the modem can hear dial tone.

Msg202 = Please Wait...



#

#				Line02.tpl/Line02b.tpl

#

Msg210	= Telephone Cord Test

Msg211	= Disconnect the end of the telephone cable that is plugged into the <a href= "Template.htm" onclick="ModemHelper_Result(1);">modem</a> and plug it into the telephone.

Msg212	= Take the telephone <a href= "Template.htm" onclick="ModemHelper_Result(1);"> off-hook</a> and listen for a <a href= "Template.htm" onclick="ModemHelper_Result(1);">dial tone</a>.

Msg213	= Do you hear dial tone on the telephone?



#

#				L02def.tpl/L02bdef.tpl

#

Msg220	= Press Here To Go Back

Msg221	= What is Off-Hook and On-Hook?

Msg222	= Off-Hook is when a telephone is lifted <i><u>OFF</u></i> of the telephone base (or hook) and is being used.&nbsp; On-Hook is when a telephone is placed back <i><u>ON</u></i> the telephone base (or hook).

Msg223	= What is a dial tone?

Msg224	=  A dial tone is the tone that is heard on a telephone just before telephone numbers are dialed.

Msg225	=  What is a modem?

Msg226	=  A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.



#

#				Line03.tpl/Line03b.tpl

#

Msg230	= Modem Dial Tone Retry

Msg231	= Now unplug the telephone cord from the telephone and plug it into the <a href= "Template.htm" onclick="ModemHelper_Result(1);">modem</a>.&nbsp;

Msg232	= Click on the NEXT button and <a href= "Template.htm" onclick="ModemHelper_Result(1);">Modem Helper </a> will test to see if the modem can detect <a href= "Template.htm" onclick="ModemHelper_Result(1);"> dial tone</a>.

Msg233	= Next...



#		

#				L03def.tpl/L03adef.tpl

#

Msg240	= Press Here To Go Back

Msg241	= What is Modem Helper?

Msg242	= Modem Helper</span></b><span style="color:navy"> is a diagnostic application that will diagnose and, if possible, correct problems with your Dell modem.

Msg243	= What is a modem?

Msg244	= A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg245	= What is a dial tone?

Msg246	= A dial tone is the tone that is heard on a telephone just before telephone numbers are dialed.



#

#				Line04.tpl

#

Msg250	= Dial Tone Detection Error

Msg251	= There are several reasons why a&nbsp; telephone will not have a <a href= "Template.htm" onclick="ModemHelper_Result(1);">dial tone</a>.

Msg252	= Reasons For &quot;No Dial Tone&quot;

Msg253	= Possible Solutions

Msg254	= The telephone cord is not correctly plugged into either the telephone or the telephone wall jack.

Msg255	= Disconnect the telephone cord and then plug it back in.

Msg256	= The telephone cord being used is damaged.

Msg257	= Replace the telephone cord that is being used with one that is known to be good.

Msg258	= Another telephone is currently being used on the same telephone line.

Msg259	= Hang up the telephone that is using the telephone line.

Msg260	= Faulty telephones, fax machines, answering machines, <a href= "Template.htm" onclick="ModemHelper_Result(1);">splitters</a>, and <a href= "Template.htm" onclick="ModemHelper_Result(1);"> couplers</a> can cause no dial tone errors to occur.

Msg261	= Disconnect all other devices that are plugged into the same telephone line.&nbsp; If you can hear a dial tone after unplugging all devices, then one of the devices that was disconnected is faulty.

Msg262	= The telephone wall jack is faulty.

Msg263	= Try another telephone wall jack that is known to be good, such as the one your main telephone is using.

Msg264	= Your modem is attached to a <a href= "Template.htm" onclick="ModemHelper_Result(1);"> digital phone line.</a>

Msg265  = Analog modems like the one in your computer are not compatible with digital telephone systems that are commonly found in large businesses and college buildings.&nbsp; Your analog modem can sense these digital lines and will refuse to go off-hook if one is found.&nbsp; Find a line that is used by a dedicated fax machine and test the modem there.

Msg266  = Is the telephone getting dial tone now?



#		

#				L04def.tpl

#

Msg270	= Press Here To Go Back

Msg271	= What is a modem?

Msg272	= A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg273	= What is a dial tone?

Msg274	= A dial tone is the tone that is heard on a telephone just before telephone numbers are dialed.

Msg275	= What is Off-Hook and On-Hook?

Msg276	= Off-Hook is when a telephone is lifted <u><i>OFF</i></u> of the telephone base (or hook) and is being used.&nbsp; On-Hook is when a telephone is placed back <i><u>ON</u></i> the telephone base (or hook).

Msg277	= What is a telephone coupler?

Msg278	= A telephone coupler is a device that is used to connect two telephone cables together, resulting in a longer telephone cable.

Msg279	= What is a telephone splitter?

Msg280	= A telephone splitter is an adapter that plugs into a standard, single telephone jack and provides two or more telephone jacks on the other end.

Msg281 = What is a digital phone system?

Msg282 = &nbsp;Digital phone systems are special phone systems used commonly in office environments to create a large, private telephone network within the walls of the business.&nbsp; Not all office telephone networks are of the digital type, but many of them are.&nbsp; The higher level of electrical current present on these types of phone systems can damage a regular analog modem, so Dell includes a feature called Digital Line Guard in all of its analog modems.&nbsp; As a result, the modem will refuse to go off hook as a self-protection feature if high electrical current levels exist at the phone jack.







#

#				Hdtest.tpl

#

Msg290	= Modem Helper Must Make A Diskette To Test Your Modem Hardware

Msg291	= Please label a blank floppy diskette &quot;<b>Modem Test</b>&quot;.

Msg292	= Insert the &quot;<b>Modem Test</b>&quot; diskette into the floppy drive and click CONTINUE... .

Msg293	= WARNING

Msg294	= Make sure the diskette being used contains no important information.

Msg295	= The contents of the diskette will be completely overwritten.

Msg297	= CONTINUE...



#

#				Restart1.tpl

#

Msg300	= Please insert the &quotModem Test&quot diskette into the &quotA&quot drive. &nbsp;Do not click next until the diskette is in the drive.

Msg301	= Next &gt;



#

#				Prog12.tpl

#

Msg310 = Reading Hardware Test Results and Testing Your Modem

Msg311 = After Modem Helper reads the hardware test results from the floppy disk, Modem Helper will test for dialtone.

Msg312 = Please Wait...





#

#				Line05.tpl

#

Msg320 = No Dial Tone At Wall Jack

Msg321 = There does not appear to be dial tone at the telephone wall jack.&nbsp; The telephone wall jack or the telephone lines from your local phone company may be faulty.&nbsp; Contact your local phone company for repair.



#

#				Restart2.tpl

#

Msg330 = Your Modem Software Has Been Removed.&nbsp;<br> To Reinstall Your Modem Software, Click "NEXT".

Msg331 = Next



#				General purpose strings

#

# Text for buttons : need spaces for "Yes" and "No"

Msg500 = &nbsp;&nbsp;&nbsp;Yes&nbsp;&nbsp;&nbsp;

Msg501 = &nbsp;&nbsp;&nbsp;No&nbsp;&nbsp;&nbsp;&nbsp;

Msg502 = Close Modem Helper

Msg503 = View Log file

Msg504 = View Country Settings



#				RC06

# 

Msg600 = Windows Com Library Error

Msg601 = Modem Helper cannot initialize the Windows Com Library.&nbsp; This is not a problem with your modem.&nbsp; You will need to run Modem Helper again after restarting your computer.

Msg602 = Please close all applications and restart your computer.

Msg603 = If the problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 6 - Windows COM Library Error



#				RC02

# 

Msg700 = Internet Explorer Version Error

Msg701 = Modem Helper has found that the version of Internet Explorer is not 4.0 or better.&nbsp; It is recomended that you visit Microsoft's web site for an update.

Msg704 = If the problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 2 - IE Not 4.0 or better



#				RC99

# 

Msg800 = Operating System Not Supported

Msg801 = Modem Helper does not support your current Windows operating system.

Msg804 = If the problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 99 - OS Not Supported By Modem Helper



#				RC09.tpl

#

Msg900 = Modem Helper Configuration File Error

Msg901 = Modem Helper cannot read the configuration file.&nbsp; This is not a problem with your modem.&nbsp; Close Modem Helper, then use the <b>Add/Remove</b> Programs icon in <b><a href= "Template.htm" onclick="ModemHelper_Result(2);">Control Panel</a></b> to uninstall Modem Helper.&nbsp; You must then reinstall this application.

Msg902 = If your computer is a desktop, Modem Helper can be reinstalled from the <i>Modem Drivers and Utilities CD</i>.&nbsp; This CD usually contains text on its label that mentions <i>Modem Helper by Dell</i>.

Msg903 = If your computer is a portable system, Modem Helper can be found on the <i>Drivers and Utilities CD</i>, <i>Resource CD</i>, or <i>E-CD</i> that came with your portable PC.

Msg904 = If the problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 9 - Modem Helper Configuration File Error



#				RC09def.tpl

#

Msg910 = Press Here To Go Back

Msg911 = What is a modem?

Msg912 = A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg913 = What is a diagnostic application? 

Msg914 = A diagnostic application is a series of tests that helps determine if a device is working correctly.  If there is a problem with the device, the diagnostic should be able to determine the source of the problem.

Msg915 = What is the Control Panel? 

Msg916 = The <b>Control Panel</b> is a group of icons in the Windows operating system that allows users to control hardware devices and some software applications.&nbsp; You can get to the <b>Control Panel</b> by clicking on the <b>Start</b> button, then on <b>Settings</b>, and then on <b>Control Panel</b>



#	

#				RC04.tpl

#

Msg4000 = Log File Error

Msg4001 = Modem Helper cannot access the Modem Helper log file.&nbsp; This is not a problem with your modem.

Msg4002 = Please close all applications and restart Modem Helper.

Msg4004 = If the problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 4 - Corrupt Modem Helper Log File</font>.





#

#				RC50.tpl

#

Msg510 = User Does Not Have Administrator Privileges

Msg511 = Modem Helper has detected that you do not have administrator rights on this computer.

Msg512 = This means Modem Helper will not be able to make any changes (if they are required).  Please close Modem Helper, log off in Windows, log back on as the administrator or as a user with administrator rights, and try running Modem Helper again.&nbsp;

Msg513 = If the problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 50 - User Is Not An Administrator</font>.





#

#				RC52.tpl

#

Msg5200 = An Unsupported Modem Was Detected

Msg5201 = Modem Helper has detected a modem in your Dell computer that is not a supported, internal Dell modem.&nbsp;Please remove any modem that did not come with your Dell computer (refer to the manufacturers instructions) and completely uninstall the non-Dell modem driver and software.&nbsp; If the modem is in a PCMCIA or Cardbus slot, be sure to STOP the modem device using the applet in the system tray near the clock.&nbsp; After stopping the device if necessary, and after the software for the unsupported modem has been uninstalled, reboot your computer and then run Modem Helper again.

Msg5202 = If you wish to keep the alternative modem in your computer, Modem Helper will not be able to continue.&nbsp; If the alternative modem is the one you are having problems with, please call the manufacturer of the modem for assistance.&nbsp; If the alternative modem was purchased from Dell with your Dell computer, a Dell technician might be able to assist you, but Modem Helper will not be able to resolve the issues you are having with the device.

Msg5204 = This application has been designed to resolve problems with <b>internal, factory-installed</b> Dell modems.

Msg5205 = For further assistance, please call Dell Technical Support at the number provided in your system documentation and report </font><font face="Arial" color="#FF0000"><br>Result Code: 52 - Unsupported Modem Found



#

#				RC53.tpl

#

Msg5300 = Driver Installation Failed

Msg5301 = Modem Helper has encountered a problem installing your modem software.&nbsp; This is not a problem with your modem hardware.

Msg5302 = The software for your Dell modem has been removed and reinstalled, but Modem Helper is unable to verify that the installation was successful.

Msg5303 = A Dell Technician should be consulted to help resolve this problem.

Msg5304 = Please call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 53 - Driver Installation Failed



#

#				RC54.tpl

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Msg5400 = Multiple Modems Detected In Your Computer

Msg5401 = Modem Helper has detected one or more modems in your Dell computer that are not a supported, internal Dell modem.&nbsp;Please remove any modem that did not come with your Dell computer (refer to the manufacturers instructions) and completely uninstall the extra modem's driver and software.&nbsp; After the software for the unsupported modem has been uninstalled, reboot your computer and then run Modem Helper again.

Msg5403 = Note: There should only be one modem in your Dell computer.&nbsp; This application has been designed to resolve problems with <b>internal, factory-installed</b> Dell modems.

Msg5404 = If you need further assistance, please call Dell Technical Support at the number provided in your system documentation and report<br><font color="#FF0000">Result Code: 54 - Multiple Modem Installations Found</font>



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#				RC55.tpl

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Msg5500 = PCMCIA, Cardbus, or Other External Modem Found

Msg5501 = Modem Helper has detected a PCMCIA, Cardbus or other type of external modem installed in your computer.&nbsp; Modem Helper only supports <i>internal</i> Dell modems.&nbsp; Uninstall the software and drivers for this modem and then reboot your computer.&nbsp; After returning to Windows, run Modem Helper again.

Msg5504 = If you are sure that you only have one internal modem in your system, or you need help with an external or PCMCIA type modem that was purchased from Dell with your Dell computer, call Dell Technical Support at the number provided in your system documentation and report<br><br><font color="#FF0000">Result Code: 55 - PCMCIA, Cardbus, or External Modem Detected</font>



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#				RC56.tpl

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Msg5600 = Auto Repair Declined

Msg5601 = You chose <u>not</u> to allow Modem Helper to fix the problem found with your Dell <a href= "Template.htm" onclick="ModemHelper_Result(1);">modem</a>.&nbsp; Dell believes that Modem Helper can fix the problem you are experiencing.&nbsp; Dell urges you to restart Modem Helper and choose YES when prompted to allow the repair to proceed.&nbsp; 

Msg5602 = If you feel that you need further assistance, call Dell Technical Support at the number provided in your system documentation and report<br><font color="#FF0000">Result Code: 56 - Auto Repair Declined</font>.



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#				RC56def.tpl

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Msg5610 = Press Here To Go Back

Msg5611 = What is a modem?

Msg5612 = A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg5613 = What is a diagnostic application?

Msg5614 = A diagnostic application is a series of tests that helps determine if a device is working correctly.&nbsp; If there is a problem with the device, the diagnostic should be able to determine the source of the problem.



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#				RC57.tpl

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Msg5700 = Multiple Modems Detected After Reinstall

Msg5701 = Modem Helper has detected an additional modem in your Dell computer that is not a supported, internal Dell modem.&nbsp;Please remove any modem that did not come with your Dell computer (refer to the manufacturers instructions) and completely uninstall the non-Dell modem driver and software.&nbsp; If the modem is in a PCMCIA or Cardbus slot, be sure to STOP the modem device using the applet in the system tray near the clock.&nbsp; After stopping the device if necessary, and after the software for the unsupported modem has been uninstalled, reboot your computer and then run Modem Helper again.

Msg5703 = Note: There should only be one modem in your Dell computer.&nbsp; This application has been designed to resolve problems with <b>internal, factory-installed</b> Dell modems.

Msg5704 = If you are sure that you only have one internal modem in your system, or you need help with an external or PCMCIA type modem that was purchased from Dell with your Dell computer, call Dell Technical Support at the number provided in your system documentation and report<br><br><font color="#FF0000">Result Code: 57 - Additional Modem Found After Reinstalling A Dell Internal Modem</font>

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#				RC60.tpl

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Msg6000 = Problems Running Modem Hardware Test

Msg6001 = Modem Helper cannot load and execute the hardware test for your modem.&nbsp; This is not a problem with your modem.&nbsp; Close Modem Helper, then use the <b>Add/Remove</b> Programs icon in <b><a href= "Template.htm" onclick="ModemHelper_Result(2);">Control Panel</a></b> to uninstall Modem Helper.&nbsp; You must then reinstall this application.

Msg6002 = If your computer is a desktop, Modem Helper can be reinstalled from the <i>Modem Drivers and Utilities CD</i>.&nbsp; This CD usually contains text on its label that mentions <i>Modem Helper by Dell</i>.

Msg6003 = If your computer is a portable system, Modem Helper can be found on the <i>Drivers and Utilities CD</i>, <i>Resource CD</i>, or <i>E-CD</i> that came with your portable PC.

Msg6004 = If the problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 60 - Problems Running Hardware Test



#				RC60def.tpl

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Msg6010 = Press Here To Go Back

Msg6011 = What is a modem?

Msg6012 = A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg6013 = What is a diagnostic application? 

Msg6014 = A diagnostic application is a series of tests that helps determine if a device is working correctly.  If there is a problem with the device, the diagnostic should be able to determine the source of the problem.

Msg6015 = What is the Control Panel? 

Msg6016 = The <b>Control Panel</b> is a group of icons in the Windows operating system that allows users to control hardware devices and some software applications.&nbsp; You can get to the <b>Control Panel</b> by clicking on the <b>Start</b> button, then on <b>Settings</b>, and then on <b>Control Panel</b>



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#				RC62.tpl

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Msg6200 = Modem Helper Can't Communicate With Your Modem

Msg6201 = If your system is a Desktop or if you are using a removable modem in a Portable computer, it is recommended that the modem be taken out of your computer and put back in to ensure all connections are being made inside your computer.<br><br>

Msg6202 = If your system allows for the reseat of your modem, please proceed to the following steps with care!

Msg6203 = 1. Unplug your computer from the electrical outlet before removing the cover. &nbsp; </b></font><p style="text-align:CENTER"><font face="Arial"><b>2. Before touching any of the components inside the machine, please place the palm of your hand on a metal portion of the computer chassis to discharge any <a href= "Template.htm" onclick="ModemHelper_Result(2);">static electricity</a> that may be in your body.

Msg6204 = If you feel you need assistance in performing this step, please call Dell Technical Support at the number provided in your system documentation and report

Msg6205 = Result Code: 62 - Modem Reseat Necessary

Msg6206 = Close Modem Helper



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#				RC62def.tpl

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Msg6210 = Press Here To Go Back

Msg6211 = What is static electricity?

Msg6212 = Static electricity occurs when any object picks up a small charge of electricity from the air. &nbsp;This usually happens in the home, especially when the air is dry. &nbsp;Wool and other types of fabric, like carpeting, can contain static electricity and pass it along to YOU when you touch them. &nbsp;After enough static electricity builds up in your body, you will feel a shock when it is passed on to the next object that you touch. &nbsp;This small &quot;shock&quot;&nbsp;can damage one or more internal components of your computer.



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#				RC63.tpl

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Msg6300 = No Internal Dell Modem Found 

Msg6301 = Modem Helper has determined that your Dell modem cannot be detected.

Msg6302 = There are a number of problems that could be preventing Modem Helper from detecting your modem.&nbsp; At this point, Modem Helper recommends that a Dell technician help you with this problem.

Msg6304 = Call Dell Technical Support at the number provided in your system documentation and report<br><font color="#FF0000">Result Code: 63 - No Internal Modem Found</font>.



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#				UnstRb2k.tpl/UnstRbME.tpl/UnstRb98.tpl

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Msg6400 = Reboot Necessary to Complete Modem Installation

Msg6401 = Modem Helper has removed your modem software and must now reboot your PC before installing the software again.

Msg6402 = After the system reboots, you should see a Windows Plug-and-Play screen appear.&nbsp; Please click on the Cancel button when you see this screen shown below.

Msg6410 = Restart Computer 

Msg6412 = Note: If your computer gets stuck while attempting to restart, simply turn your computer off using the power button.&nbsp; Wait 10 seconds, then turn your computer back on.





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#				RC66.tpl

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Msg6600 = Dial Tone Problem 

Msg6601 = Modem Helper has found that the <a href= "Template.htm" onclick="ModemHelper_Result(2);">modem</a> was unable to hear <a href= "Template.htm" onclick="ModemHelper_Result(2);">dial tone</a>.&nbsp; It is important to determine if there is a dial tone at the telephone wall jack. To test for a dial tone, simply plug a telephone into the telephone wall jack and listen for a dial tone.  Modem Helper can help you with this test with pictures of the entire procedure if you select "YES" when asked if you have a spare telephone to troubleshoot the problem. To get back to that page, close Modem Helper and run the program again.

Msg6602 = For further assistance, please call Dell Technical Support at the number provided in your system documentation and report<br><br><font color="#FF0000">Result Code 66 - Dial Tone Problem - No handset available to test jack



#				RC66def.tpl

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Msg6610	= Press Here To Go Back

Msg6611	= What is a modem?

Msg6612	= A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg6613	= What is a dial tone?

Msg6614	= A dial tone is the tone that is heard on a telephone just before telephone numbers are dialed.



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#				RC67.tpl

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Msg6700 = Com Port Conflict Detected

Msg6701 = Currently there is a <a href= "Template.htm" onclick="ModemHelper_Result(1);">software application</a> that is using the <a href= "Template.htm" onclick="ModemHelper_Result(1);">modem.</a>,&nbsp; This conflict is preventing other software applications from using the modem.&nbsp; For example, when a <a href= "Template.htm" onclick="ModemHelper_Result(1);">Fax application</a> has been configured to <a href= "Template.htm" onclick="ModemHelper_Result(1);">Auto-Answer</a> it prevents other applications, like a <a href= "Template.htm" onclick="ModemHelper_Result(1);">web browser</a> from accessing the modem.&nbsp; This is known as a modem &quot;<a href= "Template.htm" onclick="ModemHelper_Result(1);">COM Port</a> conflict&quot;.&nbsp; This problem is solved by closing all applications that might be using the modem.

Msg6702 = COM Port Conflict Situations

Msg6703 = Suggested Solutions

Msg6704 = Fax applications (such as WinFax and ProComm Plus) are configured to &quot;Auto-Answer&quot;</font></td> <td width="50%"><font face="Arial">Close the Fax application.&nbsp; If the problem still exists, review the help information for the fax application for instructions on uninstalling or disabling the application.

Msg6705 = The modem is already <a href= "Template.htm" onclick="ModemHelper_Result(1);">on-line</a> (connected) to a service like AOL, Prodigy, banking firm, etc.

Msg6706 = An icon in the Windows task bar (located in the lower right screen corner next to current time) might indicate a connection.&nbsp;&nbsp; Place the mouse pointer over icons to check for a connection message.&nbsp; Close the connection if one is found.

Msg6707 = Another computer device (such as a tablet or digital camera) that has been installed recently may be interfering with the modem.&nbsp;</font></td> <td width="50%"><font face="Arial">Uninstall the conflicting device according to the manufacturer's instructions.&nbsp; If the diagnostic passes after doing this, contact the conflicting device's manufacturer for assistance with the installation to prevent further conflicts with your Dell modem.

Msg6708 = If you use the Windows 2000 fax service, the Windows 98 or ME Dialup Server option, or the Windows 2000 Incoming Connections feature, these could be preventing Modem Helper from accessing your modem.&nbsp;</font></td><td width="50%"><font face="Arial">Turn off the option to receive calls with the Windows 2000 fax service or stop the Dialup Server.

Msg6709 = After trying the solutions above, restart your computer and Modem Helper will test for COM Port access again.<br><i>Note: If your computer gets stuck in the shut down screen, simply turn your computer off using the power switch.&nbsp; Wait 10 seconds, then turn your computer back on.</i>

Msg6710 = Restart Computer

Msg6711 = Retry

Msg6712 = <b>If you have returned to this page after having rebooted your computer to solve this problem, or...</b>

Msg6713 = If none of the suggested solutions fix the problem, please call Dell Technical Support at the number provided in your system documentation and report<br><font color="#FF0000">Result Code: 67 - COM Port Conflict</font>.



#				RC67def.tpl

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Msg6720 = Press Here To Go Back

Msg6721 = What is a software application?

Msg6722 = The term software is usually associated with programs that execute within an operating system and perform specific functions.&nbsp; Examples of software applications are word processors, computer games, and Fax applications.

Msg6723 = What is a modem?

Msg6724 = A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.&nbsp;&nbsp;

Msg6725 = What is a fax application?

Msg6726 = A fax, short for facsimile, is a document sent instantly to another location by regular phone lines.&nbsp; Both the sender and receiver of the document must have either a fax machine or a computer equipped with a modem that can receive fax documents.&nbsp; Your Dell modem is equipped with faxing capabilities.&nbsp; Refer to your fax application (such as BVRP Phonetools or Microsoft Fax) for instructions on how to use the modem's fax capabilities.

Msg6727 = What is Auto-Answer used for?

Msg6728 = Since fax applications must be able to answer incoming faxes, almost all fax applications have the option to Auto-Answer incoming calls.&nbsp; However, when Auto-Answer is enabled, the fax application will need to monitor the modem for incoming calls and may prevent other software applications from using the modem.

Msg6729 = What is a web browser?

Msg6730 = A web browser is a software application that is used to display content from the internet on your computer.&nbsp; Examples of web browsers are Microsoft Internet Explorer and Netscape Navigator.

Msg6731 = What is a COM port?

Msg6732 = A COM port could be described as a "one-lane highway" inside of a computer that the operating system (Windows) uses to send and receive commands to a communications device.&nbsp;  A modem is a device that will get a COM port assigned to it by Windows.&nbsp; For example, if a modem is assigned COM port 2, then when an application wishes to talk to the modem it will need to send commands to COM 2.

Msg6733 = What is On-Line and Off-Line?

Msg6734 = On-Line simply means connected and Off-Line means that the modem is not connected.<span style="mso-spacerun: yes">&nbsp; </span>If your computer is online, it is connected to another computer, usually the one at your internet service provider.



#				RC68.tpl

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Msg6800 = Your Dell Modem Is Currently In Use

Msg6801 = Modem Helper has detected that there is an active <a href= "Template.htm" onclick="ModemHelper_Result(1);">Dialup Networking Session.</a>.&nbsp

Msg6802 = This means you are currently logged on to your <span style="font-size:11.0pt;mso-bidi-font-size:13.5pt;font-family:Arial"><b><a href= "Template.htm" onclick="ModemHelper_Result(1);">I</a></b><a href= "Template.htm" onclick="ModemHelper_Result(1);">nternet <b>S</b>ervice <b>P</b>rovider&nbsp;</a> (also known as ISP) </span>and most likely have no problem with your modem.&nbsp; If you wish to test your Dell modem anyway, please close Modem Helper, log off of the internet, and try running Modem Helper again.&nbsp;

Msg6804 = If this problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 68 - DUN Session Detected</font>.



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#				RC68def.tpl

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Msg6810 = Press Here To Go Back

Msg6811 = What is Dialup Networking?

Msg6812 = Dialup Networking is a part of the Windows operating system that uses your modem to place a call to another modem and establish a network connection.&nbsp;&nbsp; Dialup Networking is used each time you open your web browser and attach to your internet service provider.

Msg6813 = What is an Internet Service Provider?

Msg6814 = An Internet Service Provider, also known as <b>ISP</b>, is a company that offers people a way to get onto the internet.&nbsp; Examples of ISPs are America On Line, Verizon, MSN, Earthlink, and DellNet.



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#				RC69.tpl

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Msg6900 = Repair Finished But Not Verified

Msg6901 = Modem Helper has been able to resolve your initial problem but is unable to fully verify the fix until Windows has finished loading.&nbsp; 

Msg6902 = Close Modem Helper by clicking the close button below.&nbsp; If you still experience problems with your modem when you attempt to use it, please run Modem Helper again.

Msg6903 = 

Msg6904 = If the problem persists call Dell Technical Support at the number provided in your system documentation and report <br><font color="#FF0000">Result Code: 69 - Close Modem Helper and Run Again









#				RC70.tpl

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Msg7003 = Dial Tone Test Failed 

Msg7004 = There is a <a href= "Template.htm" onclick="ModemHelper_Result(2);">dial tone</a> coming into the <a href= "Template.htm" onclick="ModemHelper_Result(2);">modem</a> but the modem can not hear it.

Msg7005 = For further assistance, please call Dell Technical Support at the number provided in your system documentation and report<br><br><font color="#FF0000">Result Code: 70 - No Dial Tone At Modem





#				RC70def.tpl

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Msg7180 = Press Here To Go Back

Msg7181 = What is a modem?

Msg7182 = A modem is a communication device that enables computers to &quot;talk&quot; to each other over regular phone lines.

Msg7183 = What is a dial tone?

Msg7184 = A dial tone is the tone that is heard on a telephone just before telephone numbers are dialed.





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#				RC71.tpl

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Msg7100 = Modem Hardware Test Failed

Msg7101 = Modem Helper has detected that the hardware test for your modem reported a failure code.&nbsp; Contact Dell Technical Support for further assistance and modem replacement, if necessary.

Msg7102 = Please call Dell Technical Support at the number provided in your system documentation and report<br><br><font color="#FF0000">Result Code: 71 - Modem Hardware Test Failure</font>



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#				RC81.tpl

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Msg8002 = Com Port Test Passed After Reboot

Msg8003 = If the problem with your modem continues to occur, there is a piece of software on your computer that is not sharing the modem with other applications.&nbsp; Closely inspect the applications that automatically run when your system boots into Windows to resolve the problem. 

Msg8004 = If you should need further assistance with this problem, please call Dell Technical Support at the number provided in your system documentation and report<br><br><font color="#FF0000">Result Code: 81 - Software Com Port Conflict Identified</font>





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#				RC85.tpl

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Msg8006 = Unresolved Software Configuration Issue

Msg8007 = Modem Helper has detected that the modem hardware is working, but a software issue exists that Modem Helper can not fix.

Msg8008 = Please call Dell Technical Support at the number provided in your system documentation and report<br><br><font color="#FF0000">Result Code: 85 - Hardware Passes But Com Port Is Not Accessible</font> 







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#				VrfyCtry.tpl

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Msg1700	= Is This Your Current Location?

Msg1701	= If the name of your current country location is shown correctly below, choose "Yes".&nbsp; If the country is wrong, or if there is no country shown, choose "No" and you will be given the opportunity to correct your country location setting.



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#				ChngCtry.tpl

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Msg1704	= Country Check

Msg1705	= Click on the "Country Check" button below to display the Windows location information to ensure your modem is set for your current country of residence.&nbsp; You may have to click on "My Location" when the next window appears and choose an option to "edit" the location before you will actually see the country currently selected.

Msg1706	= Once you have verified your country settings, choose to "Test Dial Tone".<br><br><i>(If you click "Country Check", when you return to this page the buttons at the bottom will take a few seconds to become active again.)</i>



Msg1707	= Test Dial Tone





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#				Prompt messages

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Msg9090 = Please insert a floppy disk

Msg9091 = Please insert the CD labeled "Modem Helper By Dell", "Resource CD", or "Drivers and Utilities".  Modem Helper will install the modem drivers from this CD.  If this message keeps coming back then you are using the wrong CD.  

Msg9092 = Please insert the Modem Helper Boot Disk into the floppy drive and click OK.  Modem Helper will read the hardware test results.


#				Reinstl3.tpl

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Msg9901 = Modem Helper has detected a problem with your Modem
Msg9902 = Please reinstall your Modem Driver using the system resource CD, the Driver Reset Tool or by visiting <b>http://support.dell.com/</b> to download a driver updated for installation.  


#				tapi.tpl

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Msg9801 = The Modem is not responding.
Msg9809 = Please verify that your modem is <b>"Enabled"</b> in your Device Manager.

Msg9802 = 1. Right click <b>"My Computer"</b> and select <b>"Properties"</b>.

Msg9803 = 2. Click the Hardware tab and select <b>"Device Manager"</b>.
Msg9804 = 3. In Device Manager select <b>"Modems"</b>.
Msg9805 = 4. Your modem will be shown, right click the modem name and select <b>"Enable"</b>.
Msg9806 = If the modem is not disabled, please reinstall the Modem Driver. After the installation is finished, if the problem presists run Modem Helper again.

#				2ndinst.tpl

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Msg9811 = The Modem is not responding after Driver Installation.
Msg9819 = If the Modem Driver reinstallation failed, your Modem Hardware might not be functioning correctly or you might use the wrong Driver.
Msg9812 = Please use the system resource CD, the Driver Reset Tool or visiting <b>http://support.dell.com/</b> to download the correct Modem Driver.  
Msg9813 = If the problem still persists during the driver installation, please contact Dell Tech Support.



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#				Log messages

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Msg9500 = Modem Id Registry key

Msg9501 = Modem Inf file:

Msg9502 = Missing Modem Inf file:

Msg9503 = Missing key:

Msg9504 = Uninstall Path =

Msg9505 = Install Path =

Msg9506 = Com Port =

Msg9507 = Model =

Msg9508 = Hardware Test Dll name =

Msg9509 = Hardware Test Dll Function name =

Msg9510 = Result code =

Msg9511 = Inf file to test:


[Pictures]

Pic1	= Dudley.gif

Pic2	= clock.gif

Pic3	= eSupport.jpg

Pic4	= footerbg.jpg

Pic5	= listen.jpg

Pic6	= logo.gif

Pic7	= pluginSm.jpg

Pic8	= pluginph.jpg

Pic9	= tdudley.gif

Pic10	= unplugSm.jpg

Pic11	= PNPME.gif

Pic12	= PNP2K.gif

PiC13	= PluginLT.jpg

Pic14	= unplugLT.jpg

Pic15	= unplugph.jpg

Pic16	= PNP9X.gif
Download Driver Pack

How To Update Drivers Manually

After your driver has been downloaded, follow these simple steps to install it.

  • Expand the archive file (if the download file is in zip or rar format).

  • If the expanded file has an .exe extension, double click it and follow the installation instructions.

  • Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.

  • Find the device and model you want to update in the device list.

  • Double-click on it to open the Properties dialog box.

  • From the Properties dialog box, select the Driver tab.

  • Click the Update Driver button, then follow the instructions.

Very important: You must reboot your system to ensure that any driver updates have taken effect.

For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.

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