##################################################################################################
#
# Version 2.13
# Date 9/10/2002
#
##################################################################################################
#
# Initial Entries, ModemHelper will start with Start entry by default
#
#
# Initial ModemHelper Start
#
[Start]
Function = SetInitialEntry
True = State114, (state Start = true) set initial entry
#
# Entry After Reseat
#
[EntryAfterReseatReboot]
Function = SetReseatEntry
True = State114, (state EntryAfterReseatReboot = true) set RA re-entry
#
# Entry After Hardware Test
#
[EntryAfterHardwareTestReboot]
Function = SetHWRestartEntry
True = State114, (state EntryAfterHardwareTestReboot = true) set HW re-entry
#
# Entry After Com Port Test
#
[EntryAfterComPortReboot]
Function = SetComPortTestEntry
True = State114, (state EntryAfterComPortReboot = true) set COM Port test entry
#
# Entry After Uninstall
#
[EntryAfterUninstall]
Function = SetUninstallEntry
True = State114, (state EntryAfterUninstall = true) set Uninstall test entry
##################################################################################################
#
# ModemHelper SG FlowChart page 1 - Initial Modem Helper Start...
#
[State114]
Function = IsThereLogFile
Dll = MDMLog
True = State102, (state114=true) log file exists
False = State100, (state114=false) log file does not exist
[State100]
Function = CreateLogFile
Dll = MDMLog
True = State101, (state100) Created log file
[State101]
Function = SetLogFileBit
Dll = MDMLog
True = State104, (state101) Set log file bit
[State102]
Function = IsLogFileValid
Dll = MDMLog
True = State103, (state102=true) Valid log file
False = RC04, (state102=false) Invalid log file
[State103]
Function = ObtainLastLogEntry
Dll = MDMLog
True = State104, (state103) Obtain last log entry
[State104]
Function = IE4OrBetter
Dll = MDMDsply
True = State105, (state104=true) IE Version Supported
False = RC02, (state104=false) Browser Not IE4 or better
[State105]
Function = InitializeBrowser
Dll = MDMDsply
True = State106, (state105) Initialize Browser
[State106]
Function = DetermineAndRecordOSType
True = State106a, (state106) Determine and record OS type
[State106a]
Function = OsTypeIs98
True = State113, (state106a=true) Windows 98 Supported
False = State106b, (state106a=false) OS Not 98
[State106b]
Function = OsTypeIsME
True = State113, (state106b=true) Windows ME Supported
False = State106c, (state106b=false) OS Not ME
[State106c]
Function = OsTypeIs2K
True = State116, (state106c=true) Windows 2K Supported
False = State106d, (state106c=false) OS Not 2K
[State106d]
Function = OsTypeIsXP
True = State116, (state106d=true) Windows XP Supported
False = RC99, (state106d=false) OS Not XP, Must be unsupported OS
[State113]
Function = IsMdmInfoFileValid
True = CheckDLD, (state113=true) Valid MdmInfo file
False = RC09, (state113=false) MdmInfo file not valid
[State116]
Function = UserIsAdmin
True = State113, (state115=true) Administrative Rights Detected
False = RC50, (state115=false) User does not have Administrator Rights
##################################################################################################
#
# ModemHelper SG FlowChart New Entry for Conxant apps
#
[CheckDLD]
Function = CheckDigitalLineDetect
Dll = check.dll
True = KillDLD, (CheckDLD) DLD found running
False = CheckMOH, (CheckDLD) DLD not running
[KillDLD]
Function = KillDigitalLineDetect
Dll = check.dll
True = CheckMOH, (KillDLD) DLD successfully killed
False = CheckMOH, (KillDLD) unable to kill DLD
[CheckMOH]
Function = CheckModemOnHold
Dll = check.dll
True = KillMOH, (CheckMOH) MOH is running
False = State109, (CheckMOH) MOH not running
[KillMOH]
Function = KillModemOnHold
Dll = check.dll
True = State109, (KillMOH) MOH successfully killed
False = State109, (KillMOH) unable to kill MOH
##################################################################################################
#
# ModemHelper SG FlowChart page 2 - Entry Type...
#
[State109]
Function = EntryTypeIsInitialEntry
True = InitialEntry, (state109=true) Application is initialized
False = State110, (state109=false) Not initial entry
[State110]
Function = EntryTypeIsEntryAfterReseat
True = Activity, (state110=true) Re-Entry after Reseat Shutdown
False = State111, (state110=false) Not Reseat Shutdown re-entry
[State111]
Function = EntryTypeIsEntryAfterHardwareTestReboot
True = HWRestart, (state111=true) Re-Entry after HW Test Reboot
False = State112, (state111=false) Not Entry after HW Test Reboot
[State112]
Function = EntryTypeIsEntryAfterComPortReboot
True = ScanPCIDevices, (state112=true) Re-Entry after ComPort Reboot
False = State117, (state112=false) Not ComPort Reboot re-entry
[State117]
Function = EntryTypeIsEntryAfterUninstall
True = State513, (state117=true) Re-Entry after uninstall
False = InitialEntry, (state117=False) Not uninstall re-entry
##################################################################################################
#
# ModemHelper SG FlowChart page 3 - InitialEntry
#
[InitialEntry]
Function = Display
Page = MDM_Util.tpl
1 = Activity, (stateInitialEntry=1) Choose continue to let ModemHelper execute
2 = MHdef, (stateInitialEntry=2) View definitions from first screen
[MHdef]
Function = Display
Page = MHdef.tpl
1 = InitialEntry, (MHdef) Return from definitions
[Activity]
Function = Display
Page = Prog1.tpl, VerifyLocation
[VerifyLocation]
Function = VerifyLocationInfo
True = ScanPCIDevices, (VerifyLocation=true) Checking that windows has Telephony Location info set
##################################################################################################
#
# ModemHelper SG FlowChart page 4 - PCIScan
#
[ScanPCIDevices]
Function = ScanPCIDevices
True = State301, (PCIScan=true) PCI Scan finished
[State301]
Function = CardBusDeviceFound
True = State302, (State301=true) Card Bus Device Found
False = State303, (State301=flase) No Card Bus Devices detected
[State302]
Function = IsCardBusModemFoundSupported
True = State303, (State302=true) Card Bus device found supported
False = RC55, (State302=flase) Card Bus device found not supported
[State303]
Function = ZeroClass7Devices
True = RegScan, (State303=true)No Class 7 devices found
False = State304, (State303=false) Class 7 devices found
[State304]
Function = OnlyOneClass7Device
True = RegScan, (State304=true) Only 1 Class 7 device found
False = RC54, (State304=false) More than 1 Class 7 device found
##################################################################################################
#
# ModemHelper SG FlowChart page 5 - RegScan
#
[RegScan]
Function = ScanRegistry
True = State305, (RegScan=true) Registry scan finished
[State305]
Function = ModemNotInEnumPCI
True = RC55, (State305=true) A modem detected was other than PCI
False = State306, (State305=false) Only PCI modems detected
[State306]
Function = MoreThanOneModem
True = State306a, (State306=true) More than 1 modem detected
False = Compare, (State306=false) Only 1 modem detected
[State306a]
Function = InstallFlagIsSet
True = RC57, (State306a=true) More than 1 modem detected after reinstall
False = RC54, (State306a=false) More than 1 modem detected before reinstall
##################################################################################################
#
# ModemHelper SG FlowChart page 6 - Compare
#
[Compare]
Function = CompareTwoModemScans
True = State307, (Compare=true) Comparing of 2 scans complete
[State307]
Function = BothNone
True = State307a, (State307=true) Both files state no modems found
False = State308, (State307=false) Files state that at least 1 modem found
[State307a]
Function = EntryTypeIsEntryAfterReseat
True = RC63, (state307a=true) Second Reseat Attempt
False = RC62, (State307a=false) First Reseat Attempt
[State308]
Function = BothNonDell
True = RC52, (State308=true) Both files state Non Supported modem
False = State309, State308=false) Files state that at least 1 modem supported
[State309]
Function = BothMatch
True = State313, (State309=true) Both files match
False = State310, (State309=false) Both files do not match
##################################################################################################
#
# ModemHelper SG FlowChart page 7 - No Match
#
[State310]
Function = PCIModemNone
True = RC52, (State310=true) Modem not found in PCI scan but modem in Registry (16-Bit PC Card?)
False = State311, (State310=false) Modem found in PCI
[State311]
Function = PCIModemNonDell
True = RC52, (State311=true) Modem not found in PCI scan but not Supported
False = State312, (State311=false) Modem found in PCI and Supported
[State312]
Function = REGModemNone
True = State315, (State312=true) Modem Found in PCI supported but no modem found in Registry
False = State315, (State312=false) Modem Found in PCI supported and modem found in Registry not supported
[State313]
Function = WriteModemName
True = State314
[State314]
Function = WriteModemsRegistryId
True = VerifyInstall
[State315]
Function = WriteModemName
True = State316
[State316]
Function = WriteModemsRegistryId
True = Reinstall
##################################################################################################
#
# ModemHelper SG FlowChart page 8 - VerifyInstall
#
[VerifyInstall]
Function = InitializeSearchModemInfFile
True = VerifyInstall1, (StateVerifyInstall=True) Class=Modem Found
False = TestInstallFlag, (stateVerifyInstall=false) Class=Modem not found
[VerifyInstall1]
Function = SearchModemInfFileInSystemInfFolder
True = VerifySearchString, (StateVerifyInstall3=True) Modem inf file found
False = VerifyInstall2, (stateVerifyInstall3=false) Modem inf file not found
[VerifyInstall2]
Function = SearchModemInfFileInSystemInfOtherFolder
True = VerifySearchString, (StateVerifyInstall4=True) Modem inf file found
False = VerifyInstall3, (stateVerifyInstall4=false) Modem inf file not found
[VerifyInstall3]
Function = SearchModemInfFileInDefinePath
True = VerifySearchString, (StateVerifyInstall5=True) Modem inf file found
False = TestInstallFlag, (stateVerifyInstall5=false) Modem inf file not found
[TestInstallFlag]
Function = InstallFlagIsSet
True = InstallFail, (stateTestInstallFlag=true) 2nd verify install
False = Reinstall, (stateTestInstallFlag=false) Drivers need to be installed
[VerifySearchString]
Function = VerifySearchString
True = SearchChildInfFiles, (StateSearchString=True) Search String Found in INF
False = TestInstallFlag, (StateSearchString=False) Search String Not Found in INF
[SearchChildInfFiles]
Function = InitializeSearchChildInfFiles
True = VerifyChildInstall, (StateSearchChildInfFiles=True) Search Child inf files Ok
False = TestInstallFlag, (StateSearchChildInfFiles=False) Search Child inf files Error
[VerifyChildInstall]
Function = GetChildInfFile
True = VerifyChildInstall3, (StateVerifyChildInstall=True) Child inf file detected
False = BuildHKR, (VerifyChildInstall=false) No more child inf file
[VerifyChildInstall3]
Function = SearchModemInfFileInSystemInfFolder
True = VerifyChildInstall, (StateVerifyChildInstall3=True) Modem child inf file found
False = VerifyChildInstall4, (stateVerifyChildInstall3=false) Modem child inf file not found
[VerifyChildInstall4]
Function = SearchModemInfFileInSystemInfOtherFolder
True = VerifyChildInstall, (StateVerifyChildInstall4=True) Modem child inf file found
False = VerifyChildInstall5, (stateVerifyChildInstall4=false) Modem child inf file not found
[VerifyChildInstall5]
Function = SearchModemInfFileInDefinePath
True = VerifyChildInstall, (StateVerifyChildInstall5=True) Modem child inf file found
False = SetAliasChildInfFile, (stateVerifyChildInstall5=false) Modem child inf file not found
[SetAliasChildInfFile]
Function = SetAliasChildInfFile
True = VerifyAliasInstall3, (stateSetAliasChildInfFile=true) Modem alias child inf file found
False = TestInstallFlag, (stateSetAliasChildInfFile=false) Modem alias child inf file not found
[VerifyAliasInstall3]
Function = SearchModemInfFileInSystemInfFolder
True = VerifyChildInstall, (StateVerifyChildInstall3=True) Modem alias inf file found
False = VerifyAliasInstall4, (stateVerifyChildInstall3=false) Modem alias inf file not found
[VerifyAliasInstall4]
Function = SearchModemInfFileInSystemInfOtherFolder
True = VerifyChildInstall, (StateVerifyChildInstall4=True) Modem alias inf file found
False = VerifyAliasInstall5, (stateVerifyChildInstall4=false) Modem alias inf file not found
[VerifyAliasInstall5]
Function = SearchModemInfFileInDefinePath
True = VerifyChildInstall, (StateVerifyChildInstall5=True) Modem alias inf file found
False = TestInstallFlag, (stateVerifyChildInstall5=false) Modem alias inf file not found
[BuildHKR]
Function = BuildHKR
True = VerifyAddReg, (BuildHKR=True) Build HKR for child inf files Ok
False = TestInstallFlag, (BuildHKR=False) Build HKR for child inf files Error
[VerifyAddReg]
Function = VerifyAddReg
True = VerifyCopyFiles, (VerifyAddReg=true) AddReg verified
False = TestInstallFlag, (VerifyAddReg=false) Error in AddReg section of INF
[VerifyCopyFiles]
Function = VerifyCopyFiles
True = VerifySupplementaryFiles, (VerifyCopyFiles=true) CopyFiles verified
False = TestInstallFlag, (VerifyCopyFiles=false) Error in CopyFiles section of INF
[VerifySupplementaryFiles]
Function = VerifySupplementaryFiles
True = VerifyPortName, (VerifySupplementaryFiles=true) Supplementary Files verified
False = TestInstallFlag, (VerifySupplementaryFiles=false) Can Not find a Suplementary File!
[VerifyPortName]
Function = VerifyPortName
True = CheckPort, Verify Install, Drivers installed correctly, 1xxxxxxx, Check Port
False = TestInstallFlag, (stateVerifyPortName=false) Installation not verified
[InstallFail]
Function = Display
Page = RC53.tpl
1 = CloseApplication
##################################################################################################
#
# ModemHelper SG FlowChart page 9 - Reinstall
#
[Reinstall]
Function = InstallFlagIsSet
True = InstallFail, (Reinstall=true) Already Installed Once
False = MdcModem, (Reinstall=false) First Time Reinstall
[MdcModem]
Function = IsModemIsMDC
True = Reinstall2, (MdcModem=true) Modem IS MDC type
False = MiniPci, (MdcModem=false) Modem is not MDC type
[MiniPci]
Function = IsModemIsMiniPci
True = Reinstall2, (stateMiniPci=true) Modem is MiniPci type
False = Reinstall1, (stateMiniPci=false) Modem is not identified
[Reinstall1]
Function = Display
Page = Reinstl1.tpl
1 = State501, (stateReinstall1=1) Reinstall modem drivers
2 = RC56, (stateReinstall1=2) Chose not to let Modem Helper install driver
[Reinstall2]
Function = Display
Page = Reinstl2.tpl
1 = State501, (stateReinstall2=1) Reinstall modem drivers
2 = RC56, (stateReinstall2=2) Chose not to let Modem Helper install driver
[State501]
Function = Display
Page = prog10.tpl, State502
[State502]
Function = CDReady
True = State503, (state502=true) CD ready
False = State502b, (State502=False) CD Not ready
[State502b]
Function = Display
Page = cdnotrdy.tpl
1 = CloseApplication
2 = State501
[State503]
Function = UninstallModem
True = State509, (state503=true) Uninstalled modem
False = InstallError, (state503=false) Uninstall is not complete
[State509]
Function = RebootBeforeInstall
True = State510, (State509) Reboot before install needed
False = State504, (State509) Reboot before install not needed
[State513]
Function = Display
Page = Restart2.tpl
1 = State514
[State514]
Function = Display
Page = prog10.tpl, RefreshInstallPath
[RefreshInstallPath]
Function = ReadModemName
True = RefreshInstallPath2, (RefreshInstallPath=true) ReadModemName
[RefreshInstallPath2]
Function = CDReady
True = State504, (RefreshInstallPath2=true) CDReady
False = State502c, (RefreshInstallPath2=false) CD Not ready
[State502c]
Function = Display
Page = cdnotrdy.tpl
1 = CloseApplication
2 = RefreshInstallPath
[State504]
Function = DeleteTelephonIni
True = State505, (state504) Delete telephon.ini
[State505]
Function = ExecuteTapiIni
True = State515, (state505) Rebuild telephon.ini
[State515]
Function = IsInstallFailedFlagSet
False = State506, (State515=true) InstallFailedFlag not set
True = State508, (State515=false) InstallFailedFlag is set
[State506]
Function = ReinstallModem
True = State507, (state506=true) Reinstall modem driver is complete
False = State508, (state506=false) Reinstall modem is not finished
[State507]
Function = SetInstallFlag
True = State516, (State507) Set the Install Flag
[State516]
Function = LookForLastKey
True = ScanPCIDevices, (State517=true) Last Key found
False = State508, (State517=false) Last Key Not Found
[State508]
Function = Display
Page = RC53.tpl
1 = CloseApplication, Result Code Reinstall Failed
##################################################################################################
#
# ModemHelper SG FlowChart page 10 - Reinstall Reboot
#
[State510]
Function = WriteModemName
True = State517, Writing Name to temp file
[State517]
Function = OsTypeIs98
True = State521, (State517=true) Windows 98 OS
False = State518, (State517=false) Not Windows 98 OS
[State521]
Function = Display
Page = UnstRb98.tpl
2 = State512
[State518]
Function = OsTypeIsME
True = State522, (State518=true) Windows ME OS
False = State519, (State518=false) Not Windows ME OS
[State522]
Function = Display
Page = UnstRbME.tpl
2 = State512
[State519]
Function = OsTypeIs2K
True = State523, (State519=true) Windows 2000 OS
False = State520, (State519=false) Not Windows 2000 OS
[State523]
Function = Display
Page = UnstRb2K.tpl
2 = State512
[State520]
Function = OsTypeIsXP
True = State524, (State520=true) Windows XP OS
False = RC09, (State520=false) Not Windows XP OS
[State524]
Function = Display
Page = UnstRb2K.tpl
2 = State512
[State512]
Function = SetRunModeForReboot
True = State512a
[State512a]
Function = RebootAfterUninstall
##################################################################################################
#
# ModemHelper SG FlowChart page 11 - Check Com Port
#
[CheckPort]
Function = CheckPort
True = CheckToSeeIfTestingAfterComPortReboot, (stateTestPort=true) COM Port Responds
False = TestTapi, (stateTestPort=false) COM Port does not respond
[CheckToSeeIfTestingAfterComPortReboot]
Function = EntryTypeIsEntryAfterComPortReboot
True = PortPassAfterReboot, (CheckToSeeIfTestingAfterComPortReboot=True) COM Port Pass after reboot
False = CheckToSeeIfTestingAfterHWReboot, (CheckToSeeIfTestingAfterComPortReboot=False) First time COM Port Check Pass
[CheckToSeeIfTestingAfterHWReboot]
Function = EntryTypeIsEntryAfterHardwareTestReboot
True = PortPassAfterReboot, (CheckToSeeIfTestingAfterHWReboot=true) Re-Entry after HW Test Reboot
False = CheckDialTone, (CheckToSeeIfTestingAfterHWReboot=false) Not Entry after HW Test Reboot
[PortPassAfterReboot]
Function = Display
Page = RC81.tpl
[TestTapi]
Function = CheckModemRegisteredWithTapi
True = RASRunning, (stateTestTapi=true) Check TAPI passed
False = Reinstall, (stateTestTapi=false) Check TAPI failed, Reinstall
[RASRunning]
Function = RemoteAccessServiceIsRunning
True = StopRAS, (AdvancedComPortTesting1=true) Remote Access Server is running
False = CheckToSeeIfFailingAfterComPortReboot, (AdvancedComPortTesting1=false) Remote Access Server is not running
[StopRAS]
Function = StopRemoteAccessService
True = RetestPortafterRASStopped, (StopRemoteAccessService=true) Remote Access Server Stopped
False = CheckToSeeIfFailingAfterComPortReboot, (StopRemoteAccessService=false) Remote Access Server Not Stopped!
[RetestPortafterRASStopped]
Function = CheckPort
True = PassAfterRASStop_ComRebootCheck, (stateTestPort=true) COM Port Responds after stopping Remote Access Service
False = CheckToSeeIfFailingAfterComPortReboot, (stateTestPort=false) COM Port still does not respond after stopping Remote Access Service
[PassAfterRASStop_ComRebootCheck]
Function = EntryTypeIsEntryAfterComPortReboot
True = RestartRASAfterreboot, (PassAfterRASStop_ComRebootCheck=True) COM Port Pass after reboot
False = PassAfterRASStop_HardwareRebootCheck, (PassAfterRASStop_ComRebootCheck=False) First time COM Port Check Pass
[PassAfterRASStop_HardwareRebootCheck]
Function = EntryTypeIsEntryAfterHardwareTestReboot
True = RestartRASAfterreboot, (PassAfterRASStop_HardwareRebootCheck=True) Re-Entry after HW Test Reboot
False = CheckDialTone, (PassAfterRASStop_HardwareRebootCheck=False) Not Entry after HW Test Reboot
[RestartRASAfterreboot]
Function = RestartRemoteAccessService
True = PortPassAfterReboot, (RestartRASAfterreboot=True) Remote Access Service Restarted
False = PortPassAfterReboot, (RestartRASAfterreboot=False) Remote Access Service NOT Restarted!
[RestartRemoteAccessService]
Function = RestartRemoteAccessService
True = CheckToSeeIfTestingAfterComPortReboot, (RestartRemoteAccessService=True) Remote Access Service restarted
False = CheckToSeeIfTestingAfterComPortReboot, (RestartRemoteAccessService=TFalse) Remote Access Service NOT restarted!
[CheckToSeeIfFailingAfterComPortReboot]
Function = EntryTypeIsEntryAfterComPortReboot
True = State704, (FailAgainAfterComPortReboot=true) Failed again after Com Port Reboot
False = CheckToSeeIfFailingAfterHardwareReboot, (FailAgainAfterComPortReboot=false) First Fail
[CheckToSeeIfFailingAfterHardwareReboot]
Function = EntryTypeIsEntryAfterHardwareTestReboot
True = RestartRASAfterHWreboot, (FailAgainAfterHWReboot=true) Failed again after Hardware Reboot
False = AdvancedComPortTesting1, (FailAgainAfterHWReboot=false) First Fail
[RestartRASAfterHWreboot]
Function = RestartRemoteAccessService
True = RC85, (RestartRASAfterreboot=True) Remote Access Service Restarted
False = RC85, (RestartRASAfterreboot=False) Remote Access Service NOT Restarted!
##################################################################################################
#
# ModemHelper SG FlowChart page 12 - Advanced Com Port Testing
#
[AdvancedComPortTesting1]
Function = IsDUNConnection
True = RC68, (stateCheckPort=true) Active Dial Up Networking session
False = RC67, (stateCheckPort=false) No DUN connection detected
[RC67]
Function = Display
Page = RC67.tpl
1 = RC67def, (stateRC67=1)
2 = RestartComputer, (stateRC67=2) Result Code 67 reboot to clear com port conflict
3 = RetryCheckPort, (stateRC67=3) retry check COM port
[RC67def]
Function = Display
Page = RC67def.tpl
1 = RC67, (stateRC671=1)
[RetryCheckPort]
Function = Display
Page = Prog2.tpl, ReRunComPortTest
[ReRunComPortTest]
Function = CheckPort
True = CheckDialTone, (ReRunComPortTest=true) Recheck Com Port Passed
False = RC67, (ReRunComPortTest=false) Recheck Com Port Fail
[RestartComputer]
Function = SetRunOnceModeForReboot
True = RestartComputer1
[RestartComputer1]
Function = RestartComputer
[RC85]
Function = Display
Page = RC85.tpl
1 = CloseApplication, Result Code 85 Hardware test passes but still No Com Port access
##################################################################################################
#
# ModemHelper SG FlowChart page 12 - Check Com Port After Reboot
#
[State704]
Function = RunDllHardwareTest
True = RestartRASAfterHWreboot, (state704=true) Vendor Hardware test passed
False = State705, (state704=false) Vendor Hardware test failed
##################################################################################################
#
# ModemHelper SG FlowChart page 13 - Hardware Fail Reasons
#
[State705]
Function = EntryTypeIsEntryAfterReseat
True = RC69, (State705=true) Cannot Hardware after Reseat
False = State705a,
[State705a]
Function = EntryTypeIsEntryAfterUninstall
True = RC69, (State705a=true) Cannot test Hardware after Uninstall Reboot
False = State705b,
[State705b]
Function = DllHardwareTestLoadFailed
True = RC60, (state705b=true) Hardware test -> DLL not loaded
False = State706, (state705b=false) Hardware test -> Vendor's hardware test DLL loaded
[State706]
Function = DllHardwareTestInitFailed
True = RC60, (state706=true) Hardware test -> DLL initialization failed
False = State707, (state706=false) Hardware test -> Vendor's DLL test initialized
[State707]
Function = DllHardwareTestFunctionLoadFailed
True = RC60, (state707=true) Hardware test -> No HardwareTest function in DLL
False = RC71, (state707=false) Hardware test -> Function returned non-zero value (fail)
[RC71]
Function = Display
Page = RC71.tpl
1 = CloseApplication
[RC69]
Function = Display
Page = RC69.tpl
1 = CloseApplication
##################################################################################################
#
# ModemHelper SG FlowChart page 14 - HardwareDOS
#
[HardwareDOS]
Function = EntryTypeIsEntryAfterHardwareTestReboot
True = PCIScan, (HardwareDOS=true) Re-Entry after HW Test Reboot
False = CreateFloppy, (HardwareDOS=false) Not Entry after HW Test Reboot
[CreateFloppy]
Function = Display
Page = hdtest.tpl
1 = TestFloppy, (stateHardwareDOS=1) Ask user to insert floppy disk
[TestFloppy]
Function = IsFloppyInserted
True = prog11, (stateTestFloppy=true) Floppy is in drive
False = HardwareDOS, (stateTestFloppy=false) Floppy is not in drive
[prog11]
Function = Display
Page = prog11.tpl, CreateDiagnosticDisk
[CreateDiagnosticDisk]
Function = CreateDiagnosticDisk
##################################################################################################
#
# ModemHelper SG FlowChart page 15 - HWRestart
#
[HWRestart]
Function = Display
Page = Restart1.tpl
1 = State902, (StateHWRestart=1)
[State902]
Function = IsFloppyInserted
True = State903, (State902=true) Floppy is inserted
False = HWRestart, (State902=false) Floppy is not inserted
[State903]
Function = Display
Page = Prog12.tpl, State905
[State905]
Function = ReadHWDOSResults
True = ScanPCIDevices, (State905=true) hardware test passed on floppy disk
False = RC71, (State905=false) hardware test failed on floppy disk
[RC60]
Function = Display
Page = RC60.tpl
1 = CloseApplication, Result Code 60 Problems Attempting To Run Hardware Test for Modem
2 = RC60def
[RC60def]
Function = Display
Page = RC60def.tpl
1 = RC60, (stateRC60def=1)
##################################################################################################
#
# ModemHelper SG FlowChart page 16 - CheckDialTone
#
[CheckDialTone]
Function = IsDialToneFailedFlagSet
False = IssueATCommand, (stateCheckDialToneFailedFlag=false) Dial Tone failed flag is not set
True = RC70, (stateCheckDialToneFailedFlag=true) Dial tone failed flag set
[IssueATCommand]
Function = IsDialToneDetected
True = Finished, (stateIssueATCommand=true) Dial Tone test passed
False = SetDialToneFailedFlag, (stateIsueATCommand=false) Dial Tone test failed
#False = Hardwaretestfordailtone, (stateIssueATCommand=false) Dial Tone test failed
[SetDialToneFailedFlag]
Function = SetDialToneFailedFlag
True = Hardwaretestfordailtone, (SetDialToneFailedFlag=true) Dial Tone Failed Flag Set
[LineConnectionError]
Function = Display
Page = Line00.tpl
1 = L00def, (stateQueryPhoneAvailable=1) View definitions
2 = Line01, (stateQueryPhoneAvailable=2) No - Phone not available
3 = Line02a, (stateQueryPhoneAvailable=3) Yes - Phone available
[L00def]
Function = Display
Page = L00def.tpl
1 = LineConnectionError, (L00def) back from definitions page
[RC70]
Function = Display
Page = RC70.tpl
1 = CloseApplication, Result Code 70 No Dial Tone After Line Debugging
2 = RC70def
[RC70def]
Function = Display
Page = RC70def.tpl
1 = RC70, (stateRC70def=1)
[Hardwaretestfordailtone]
Function = OsTypeIs98SEOrME
True = State1704, (Hardwaretestfordailtone=true) 98 or ME Detected
False = State1710, (Hardwaretestfordailtone=false) 2k or XP Detected
[State1710]
Function = UseBdisk
True = State1704a, (State1710=true) BDisk Supported Modem found
False = State1704, (State1710=false) No BDisk supported modem fou
[State1704]
Function = RunDllHardwareTest
True = State1704a, (state1704=true) Hardware test passed
False = State705, (state1704=false) Hardware test failed
[State1704a]
Function = IsTAPICountryValid
True = State1705, (state1704a=true) Country Code Captured
False = State1706, (state1704a=false) Country Code Not Captured
[State1705]
Function = Display
Page = VrfyCtry.tpl
1 = LineConnectionError, (State1705=YES) Country set correctly
2 = State1706, (State1705=NO) Country Not set correctly
[State1706]
Function = Display
Page = ChngCtry.tpl
1 = ShowTapi2, (State1706=1) Check TAPI Country Setting
2 = Prog082, (State1706=2) Try Dialtone Test Again
[ShowTapi2]
Function = DisplayTAPISettings
True = State1706
[Prog082]
Function = Display
Page = Prog8.tpl, RetryATCommand
[RetryATCommand]
Function = IsDialToneDetected
True = Finished, (stateIssueATCommandAgain=true) Dial Tone test passed
False = LineConnectionError, (stateIssueATCommandAgain=false) Dial Tone test failed again
##################################################################################################
#
# ModemHelper SG FlowChart page 18 - Line01 and Line02
#
[Line01]
Function = Display
Page = Line01.tpl
1 = L01def, (stateLine01=1) View definitions
2 = Prog08a, (stateLine01=2) Yes - Decided to retry dial tone
3 = RC66, (stateLine01=3) No - Decided not to debug dial tone
4 = ShowTapi, (StateLine01=4) Display Tapi Window
[Prog08a]
Function = Display
Page = Prog8.tpl, IssueATCommandLine01
[IssueATCommandLine01]
Function = IsDialToneDetected
True = Finished, (stateIssueATCommandLine01=true) Dial Tone test passed after Line01
False = Line01, (stateIssueATCommandLine01=false) Dial Tone test failed again
[ShowTapi]
Function = DisplayTAPISettings
True = Line01
[L01def]
Function = Display
Page = L01def.tpl
1 = Line01, (stateL01def) View definitions
[Prog08]
Function = Display
Page = Prog8.tpl, IssueATCommandAgain
[IssueATCommandAgain]
Function = IsDialToneDetected
True = Finished, (stateIssueATCommandAgain=true) Dial Tone test passed
False = Rc70, (stateIssueATCommandAgain=false) Dial Tone test failed again
[Line02a]
Function = IsModemIsMDC
True = Line02b, (stateLine102A=true) Modem Type is MDC
False = Line02, (stateLine102A=false) Modem Type is not MDC
[Line02]
Function = Display
Page = Line02.tpl
1 = L02def, (stateLine02=1) View definitions
2 = Line03, (stateLine02=2) Yes - heard Dial Tone on handset phone
3 = Line04, (stateLine02=3) No - no Dial Tone on handset phone
[L02def]
Function = Display
Page = L02def.tpl
1 = Line02, (stateL02def) Back to Line02 page
[Line02b]
Function = Display
Page = Line02b.tpl
1 = L02bdef, (stateLine02b=1) View definitions
2 = Line03a, (stateLine02b=2) Yes - heard Dial Tone on phone
3 = Line04, (stateLine02b=3) No - no Dial Tone on phone
[L02bdef]
Function = Display
Page = L02bdef.tpl
1 = Line02b, (stateL02bdef) Back to Line02b page
##################################################################################################
#
# ModemHelper SG FlowChart page 19 - Line03 and Line04
#
[Line03]
Function = Display
Page = Line03.tpl
1 = L03def, (stateLine03=1) View definitions
2 = Prog08, (stateLine03=2) Cord reseat; retry Dial Tone test
[L03def]
Function = Display
Page = L03def.tpl
1 = Line03, (stateL03def) back from definitions to line03 page
[Line03a]
Function = Display
Page = Line03a.tpl
1 = L03adef, (stateLine0a=1) View definitions
2 = Prog08, (stateLine03a=2) Cord reseat; retry Dial Tone test
[L03adef]
Function = Display
Page = L03adef.tpl
1 = Line03a, (stateL03adef) back to line3a page from definitions
[Line04]
Function = Display
Page = Line04.tpl
1 = L04def, (stateLine04=1) View definitions
2 = Line03, (stateLine04=2) Yes - Dial Tone after failure
3 = Line05, (stateLine04=3) No - No Dial Tone at wall jack
[L04def]
Function = Display
Page = L04def.tpl
1 = Line04, (stateL04def) back to line4 page from definitions
[Line05]
Function = Display
Page = Line05.tpl
1 = CloseApplication
##################################################################################################
#
# ModemHelper SG FlowChart page 20 - Finished
#
[Finished]
Function = RestartRemoteAccessService
True = DisplayFinalPage, (StateFinished=True) Remote Access Service restarted
False = DisplayFinalPage, (StateFinished=False) Remote Access Service Not restarted!
[DisplayFinalPage]
Function = Display
Page = Advanced.tpl
1 = Advdef, (stateDisplayFinalPage=1) View definitions
2 = BackupLogFile, (stateDisplayFinalPage=2) All tests passed - normal exit
3 = ViewLog1
[Advdef]
Function = Display
Page = Advdef.tpl
1 = Finished, (Advdef) Back from definitions
[ViewLog1]
Function = ViewLogFile
Dll = MDMLog
True = DisplayFinalPage
[BackupLogFile]
Function = BackupLogFile
Dll = MDMLog
True = CloseApplication
[CloseApplication]
Function = CloseApplication
##################################################################################################
#
# ModemHelper SG FlowChart page 21 - Internal Errors
#
[RC04]
Function = Display
Page = RC04.tpl
1 = CloseApplication, Result Code 04 mdm_util.log file is corrupt
[RC50]
Function = Display
Page = RC50.tpl
1 = CloseApplication, Result Code 50 User is not administrator
[RC06]
Function = Display
Page = RC06.tpl
1 = CloseApplication, Result Code 06 Windows Com Library Error
[RC02]
Function = Display
Page = RC02.tpl
1 = CloseApplication, Result Code 02 Browser is not IE4 or Better
[RC99]
Function = Display
Page = RC99.tpl
1 = CloseApplication, Result Code 99 OS is not supported
[RC09]
Function = Display
Page = RC09.tpl
1 = CloseApplication, Result Code 09 Invalid mdminfo.inf file
2 = RC09def
[RC09def]
Function = Display
Page = RC09def.tpl
1 = RC09, (stateRC09def=1)
##################################################################################################
#
# ModemHelper SG FlowChart - Bad Modem Detection
#
[RC52]
Function = Display
Page = RC52.tpl
1 = CloseApplication, Result Code 52 Non Supported modem detected
[RC54]
Function = Display
Page = RC54.tpl
1 = CloseApplication, Result Code 54 multiple modems found
[RC55]
Function = Display
Page = RC55.tpl
1 = CloseApplication, Result Code 54 PCMCIA modem found
##################################################################################################
#
# ModemHelper SG FlowChart - Error Pages
#
[RC56]
Function = Display
Page = RC56.tpl
1 = RC561, (stateRC56=1)
2 = CloseApplication, Result Code 56 auto-repair declined
[RC57]
Function = Display
Page = RC57.tpl
1 = CloseApplication, Result Code 57 multiple modems found after reinstall
[RC561]
Function = Display
Page = RC56def.tpl
1 = RC56, (stateRC561=1) back to rc56 page from definitions
[RC62]
Function = Display
Page = RC62.tpl
1 = RC621, Result Code 62 modem reseat needed
2 = RC620, (stateRC62=2)
[RC620]
Function = Display
Page = RC62def.tpl
1 = RC62, (stateRC620=1)
[RC621]
Function = SetRunModeForReboot
True = RC621a
[RC621a]
Function = ShutdownComputer
[RC63]
Function = Display
Page = RC63.tpl
1 = CloseApplication, Result Code 63 HW Reseat
[RC66]
Function = Display
Page = RC66.tpl
1 = CloseApplication, Result Code 66 Did not verify good wall jack and cord with a handset
2 = RC66def
[RC66def]
Function = Display
Page = RC66def.tpl
1 = RC66, (stateRC66def=1)
[RC68]
Function = Display
Page = RC68.tpl
1 = RC68def, (stateRC68=1)
2 = CloseApplication, Result Code 68 Dial Up Networking is active
[RC68def]
Function = Display
Page = RC68def.tpl
1 = RC68, (stateRC680=1)
##################################################################################################
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.