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DELL OPENMANAGE(TM) REMOTE INSTALL 1.2 README
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Title and Description
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Dell OpenManage Remote Install is a solution for provisioning and
configuring Dell(TM) PowerEdge(TM) 1655MC systems using a remote
and unattended method. Remote Install version 1.2 is being released in
August 2003. This file contains updated information for your "Dell
OpenManage Remote Install User's Guide" and any other Remote Install
technical documentation.
The online Remote Install documentation includes the "User's Guide"
and context-sensitive help. You can access all of the documentation
from the product documentation CD or from the Dell Support website
at "support.dell.com". You can access the context-sensitive help
from the "Help" button in the GUI.
See the Dell Support website (support.dell.com) for the most
current information.
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README TABLE OF CONTENTS
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Compatibility/Minimum Requirements
What Is New in This Release?
What Is Fixed in This Release?
Installation
Known Limitations
Remote Install User Notes
History
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COMPATIBILITY/MINIMUM REQUIREMENTS
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System Requirements
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The following is a list of Remote Install software components and the
requirements for each component:
* Image server - A system running the Remote Install Management
Station software. Remote Install is supported
only on Dell PowerEdge systems.
Operating system requirements: Microsoft(R)
Windows(R) 2000 Server, Windows 2000 Advanced
Server, or Windows Server 2003 (Standard Edition,
Enterprise Edition, or Web Edition)
* Target system - A Dell PowerEdge 1655MC system managed by remote
install.
Operating system requirements: Windows 2000
Advanced Server, Windows 2000 Server, Windows
Server 2003 (Standard Edition, Enterprise Edition,
or Web Edition), Red Hat(R) Linux 7.3, or
Red Hat Linux 9
NOTE: You can manage target systems created by
Remote Install version 1.0 on an image server
running Remote Install version 1.1 or 1.2. If you
use Remote Install to capture images, Dell recommends
that you update to Remote Install version 1.2. See
"Upgrading to Remote Install Version 1.2" in the
"Remote Install User's Guide."
* Admin console - A system with a browser that can access the Remote
Install GUI.
Operating system requirements: Windows 2000, Windows
2000 Advanced Server, Windows Server 2003 (Standard
Edition, Enterprise Edition, or Web Edition), Red Hat
Linux 7.3, or Red Hat Linux 9
Browser requirements: Secure Socket Layer (SSL) and
either Microsoft(R) Internet Explorer 5.x or later
or Netscape Navigator 6.x or later
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"Dell OpenManage Server Assistant" CD and Remote Install
Compatibility
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You can use either the "Dell OpenManage Server Assistant" CD or
Remote Install to install operating systems on target systems. If a
target system is connected to the Remote Install management network and
its PXE boot order is set to "Before hard drive", then Remote Install
supercedes Server Assistant in installing the operating system. If you
want to use Server Assistant to install the operating system, perform
ONE of the following workarounds:
- Disconnect the target system from the Remote Install management
network, use the "Server Assistant" CD to install the operating
system, and then reconnect the target system to the management
network.
OR
- Set the PXE boot order of the target system to "After hard drive",
use the "Server Assistant" CD to install the operating system, and
then reset the PXE boot order to "Before hard drive".
OR
- Manually skip PXE boot during the reboot process by pressing <Esc>
when the PXE boot prompt appears on the screen.
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WHAT IS NEW IN THIS RELEASE?
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Remote Install version 1.2 provides support for localization of the
Windows Server 2003 operating system in supported languages: English,
French, German, Japanese, Simplified Chinese, and Spanish. For details
about supported operating systems on image servers and target systems,
see "What's New in Version 1.2" in the "Remote Install User's Guide" on
the product documentation CD or on the Dell Support website at
"support.dell.com".
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WHAT IS FIXED IN THIS RELEASE?
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The following issues are fixed in Remote Install version 1.2:
* Access violation popup message problem for Windows Server 2003:
After uninstalling Remote Install agents from systems running
Windows Server 2003, a "ksagent" error message that previously
appeared after the next boot is now resolved.
* Installation problems when using the universal naming convention
(UNC): When using a path such as "\\IPAddress\sharedDirectory",
users encountered installation problems. Users can now run image
server and target system installation directly from the UNC path
or by mapping a drive to the shared directory.
* Failure to set the domain name system (DNS) server for target
systems running Red Hat Linux 7.3: Remote Install now allows the
user to set the DNS system for the target systems running Red Hat
Linux 7.3.
* Adding user account to user's group by default in Microsoft Windows
operating systems: An assigned user in the configuration file is
added to the user's group during the configuration. German, French,
and Spanish versions of the operating system translate the user's
group name correctly. Japanese and Simplified Chinese versions of
the operating system do not translate the name of the user's group.
* Incorrect error messages: Earlier versions of Remote Install
sometimes displayed incorrect error messages such as "target system
is not responding and has been made unmanageable." These false error
messages have been removed.
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INSTALLATION
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To install Remote Install using the "Systems Management" CD or using
Dell preinstalled software, see the "Remote Install User's Guide".
To install Remote Install using Dell OpenManage Web packages downloaded
from the Dell Support website at support.dell.com:
On systems running Windows, run "setup.exe" from the root of the
installation folder.
On systems running Linux, start X Windows and run "start.sh" from the
root of the installation folder.
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KNOWN LIMITATIONS
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This section provides information about open issues for Remote Install
version 1.2.
* Remote Install uses multiple ports to communicate among its components.
If you have other applications running, make sure that these
applications are not using or blocking any of the following ports:
67, 69, 443, 1131, 8007, 8009, 8081, 8443, and from 10000 to 10006.
* In some cases, after deploying an image, a target system may be shown
in the "Disconnected" state for up to 5 minutes before going to the
"Up" state.
* A target system may show up with a status of "unmanaged" because of a
network connection problem or a faulty configuration. If this occurs,
uninstall and reinstall the Remote Install agents on the target
system. Delete the target system from the image server's list of
systems and reboot the target system.
* When you use the "Server Assistant" CD to install the operating system
on a Dell PowerEdge 1655MC system, you have the option of installing
Server Administrator. If this box is checked, the Remote Install
target system agents are installed. Ensure that the option to install
Server Administrator with the operating system is NOT checked if you
want the system to be an image server. Otherwise, you must uninstall
the target system agents before the image server software can be
installed.
* Remote Install Agent does not support capturing an image from a
system with load-sharing virtual NICs (also known as "NIC teaming")
enabled.
Disable NIC teaming before capturing the operating system image.
After deployment, perform the following steps to re-enable NIC
teaming on the deployed target system:
1. Uninstall the Remote Install agent.
2. Enable NIC teaming.
* Before you finish the configuration of a target system, the host
name displayed on the system table might not be the actual assigned
host name.
* Dell recommends leaving the Maximum Number of Simultaneous Deployments
to its default value of 18. If this value is set to a value lower than
the number of images being deployed simultaneously, some images may not
be deployed. Leaving the value at 18 will also minimize the amount of
time necessary to deploy a set of images
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REMOTE INSTALL USER NOTES
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This section provides information to help you use Remote Install.
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How to Retrieve Log Files for Support
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The following log files located on the image server can assist you in
debugging:
* DDHCP.log - This file is located at:
"<InstalledDrive>:\dell\openmanage\netstart\ddhcp"
where <InstalledDrive> is the letter of the Remote Install
installation drive. This file contains DHCP and autodiscovery
logs.
The default size for "DDHCP.log" is set to 5 MB. When the size
of "DDHCP.log" exceeds its limit, it is backed up as "DDHCP0.log".
* KSDebug.txt - This file is located at:
"<InstalledDrive>:\dell\openmanage\netstart\KickStart"
This file contains configuration logs. The default size for
"KSDebug.txt" is set to 5 MB.
* Server.log - This file is located at:
"<InstalledDrive>:\dell\openmanage\netstart\oem\jboss\log"
This file is the main log file for Remote Install.
The default size for "Server.log" is set to 4 MB. When the
size of "Server.log" exceeds its limit, its content is backed
up to the files "Server.log.1", "Server.log.2", and so on. You
can retrieve these log files by using the "Logs--> Properties-->
Application" tab.
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Remote Install Reserved Directories
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Remote Install is installed in several directories, including the
following:
"<InstallationDrive>:\dell"
"<InstallationDrive>:\Program Files\dell"
where <InstallationDrive> is the drive letter of the installation drive.
Do not modify or delete files in these directories unless specifically
instructed to do so by the user documentation. Also, always use the
Remote Install browser-based GUI to access the image server when
modifying or deleting images or packages. Do not directly delete or
modify files in the shared storage directories.
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Configuration Notes
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After a target system is configured properly, it goes to the "Up"
state. Remote Install does not allow you to reconfigure a target
system in the "Up" state. If you want to reconfigure such a
system, delete the system from the image server and reinstall
the agents on the target system.
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HISTORY Remote Install Version 1.1, April 2003
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What Was Fixed in Remote Install Version 1.1?
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The following issues were fixed for Remote Install version 1.1:
* Automatic importing of existing images into a directory where
storage share images have been captured: When you add a storage
share to a directory on an image server and then uninstall and
later reinstall the Remote Install application, Remote Install
automatically imports the images it finds in those directories.
The images become available to the storage share.
* Deployment of backup image going to the "Up" state: An issue
was fixed that sometimes caused backup deployment to go to the
"Unmanaged" state after deployment. When you deploy a backup
image, the target system now goes to the "Up" state.
* FAT32 primary partition capture and deployment: In Remote
Install version 1.0, a system with a Microsoft Windows 2000
primary partition deployed to it might not boot because the
boot loader section was not fully recorded. This issue has
been fixed.
* Sector mode capture of an extended partition: In Remote Install
1.0, an image captured in the "sector" mode of a system with an
extended partition might cause errors, such as "target system
disk too small," when the image is deployed to a target system.
This issue is resolved.
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Known Limitations for Remote Install Version 1.1
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This section provides information about open issues for Remote
Install version 1.1.
* A Dell OpenManage Kick-Start message is displayed. Occasionally,
after uninstalling Remote Install agents from systems running Windows
Server 2003, an error message appears at the next boot stating that
the "ksagent" has experienced an error. You can ignore this message.
It does not occur again the next time you boot.
* A target system may show up with a status of "unmanaged" because of a
network connection problem or a faulty configuration. Try uninstalling
and reinstalling the Remote Install agents on the target system.
* When you use the "Server Assistant" CD to install the operating system
on a PowerEdge 1655MC system, you have the option of installing
Server Administrator. Ensure that the option to install Server
Administrator with the operating system is NOT checked. If Server
Administrator is installed before Remote Install, Remote Install is
installed in "Do not configure mode," and the Remote Install image
server cannot be installed over it.
* Remote Install Agent does not support capturing an image from a
system with load-sharing virtual NICs (also known as "NIC teaming")
enabled.
Disable NIC teaming before capturing the operating system image.
After deployment, perform the following steps to re-enable NIC
teaming on the deployed target system:
1. Uninstall the Remote Install agent.
2. Enable NIC teaming.
* Before you finish the configuration of a target system, the hostname
displayed on the system table might not be the actual assigned
hostname.
* On a system running the Red Hat Linux operating system, when the
user installs the Remote Install agent in text mode and the Server
Administrator installation fails, then the Remote Install installation
also fails. If this happens, use the GUI method. Select Remote
Install for installation by selecting the check box for "Remote
Install agent".
* When a user upgrades from Remote Install version 1.0 to Remote
Install version 1.1 on a system running Red Hat Linux 7.3, the
user sees a message stating "Current version already installed"
for Remote Install. Ignore this message.
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Information in this document is subject to change without notice.
(C) 2002-2003 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: "Dell", "PowerEdge", and "Dell OpenManage"
are trademarks of Dell Inc.; "Microsoft" and "Windows" are registered
trademarks of Microsoft Corporation; "Red Hat" is a registered trademark
of Red Hat, Inc.
Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
August 2003
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.