====================================================================== CRITICALITY: ====================================================================== Recommended ====================================================================== TITLE/DESCRIPTION: ====================================================================== Dell OpenManage(TM) Install Readme Version 3.8 Release Date: May 2004 Dell OpenManage Install is used to install all Dell OpenManage products, such as Server Administrator and IT Assistant. ====================================================================== CONTENTS: ====================================================================== Compatibility/Minimum Requirements Release Highlights - Features Release Highlights - Fixes Installation Notes Known Limitations History ====================================================================== COMPATIBILITY/MINIMUM REQUIREMENTS ====================================================================== The following Dell(TM) PowerEdge(TM) systems are supported for "Systems Management" CD version 3.8: 350, 500SC, 600SC, 650, 700, 750, 1400, 1500SC, 1550, 1600SC, 1650, 1655MC, 1750, 2400, 2450, 2500, 2550, 2600, 2650, 4400, 4600, 6400, 6450, 6600, 6650, and 8450. ====================================================================== Release Highlights - Features ====================================================================== * Added Server Administrator CLI-only install capability ====================================================================== Release Highlights - Fixes ====================================================================== N/A ====================================================================== INSTALLATION ====================================================================== On Microsoft(R) Windows(R) operating systems, run "setup.exe" from the root directory of the CD or the software package. On Red Hat(R) Linux operating systems, start X Windows and run "start.sh" from the root directory of the CD or the software package. On Novell(R) NetWare(R) operating systems, run "nwconfig" and set the installation path to the "netware" directory of the CD or the software package. Detailed installation instructions, including silent install options, can be found in the installation chapter of the "Server Administrator User Guide" on the "Product Documentation" CD. ====================================================================== NOTES ====================================================================== * See the "qig.txt" file in the root directory on the "Systems Management" CD. The "Quick Installation Guide" provides instructions on how to install the applications on the "Systems Management" CD for all supported operating systems. * If you are running IT Assistant or any other application on the "Systems Management" CD, close the application before installing Server Administrator. * When installing Storage Management (Array Manager), if you deselect "Install with Storage Management console," but do select "Replace Logical Disk Management," you lose hard-drive management capability on the local system and the hard drive can be managed only from a remote system. * You cannot deselect specific services during the custom installation and then install older versions of other service components such as the Instrumentation Service, Storage Management Service, or the Diagnostic Service. * Novell NetWare software for RAID controllers is available in the "\support\Netware\RAID" directory on the "Systems Management" CD. * Red Hat Linux software for RAID controllers is available in the "\support\Linux\RAID" directory on the "Systems Management" CD. * LSI Logic offers a CIM solution application for monitoring 1020/1030-based PCI SCSI controllers, including the Dell PERC 4/im controller. This application is available for Red Hat Linux operating system versions supported by the system. The application and installation instructions are located on the "Systems Management" CD in the "\ihv\cim_linux" directory. * On Mozilla browsers, the "Close" button on the Info and Help pages does not work. Use the browser window exit option to exit the browser. * The Dell system bus driver for NetWare is available in the "\support\NetWare\dellsbd" directory on the "Systems Management" CD. * When a system is detected with a version of Dell OpenManage software earlier than 3.0, you are offered the option to uninstall it from the CD interface. After the uninstallation is complete, you must reboot the system before you can install the current version of the software. * Systems Management firmware is reset to the system default when upgrading from Dell OpenManage software version 3.2 or 3.2.2 on any of the following systems: PowerEdge 1600SC, 1650, 1750, 2600, 2650, 4600, 6600, and 6650. * The PERC firmware/driver updates that occur during the installation of Storage Management (Array Manager) installation areas are supported only when the prerequisites are met. See the Dell OpenManage Array Manager readme file for details on prerequisites. This function is provided only during custom installation. To activate the function (if supported), follow the instructions that appear on the screen. * Storage Management (Array Manager) cannot be independently uninstalled under NetWare operating systems, if it is installed via Dell OpenManage. It must be uninstalled through the Dell OpenManage product entry under Netware Product Database. For Windows operating systems, Array Manager logs its own entry in "Add/Remove Programs", when installed via Dell OpenManage and can be independently uninstalled. * A Windows utility named "OMClean" is provided to help uninstall OpenManage software from a Windows operating system, due to unexpected install/upgrade failures. After running this utility, you should be able to install the current version of OpenManage. This "OMClean" utility can be located in the "support\windows\omclean" directory on the "Systems Management" CD. * The installation of IT Assistant takes a considerable amount of time. It is especially noticeable on slow systems, and in situations where one installs via a network share. ====================================================================== KNOWN LIMITATIONS ====================================================================== ---------------------------------------------------------------------- Installation and Uninstallation Issues for All Supported Operating Systems ---------------------------------------------------------------------- * For systems running a supported Windows or Red Hat Linux operating system, some managed system components cannot be uninstalled using the "Systems Management" CD. These components must be uninstalled using the operating system (using "Add/Remove Program" for Windows, or running the appropriate RPM command for Red Hat Linux). * If you already have Adaptec Fast Console installed on your system, you must uninstall this application before installing the Storage Management Service. ---------------------------------------------------------------------- Installation and Uninstallation Issues for Supported Windows Operating Systems ---------------------------------------------------------------------- * Before installing Citrix Metaframe (all versions), you must uninstall any previous versions of Server Administrator. Errors may exist in the registry after a Citrix Metaframe installation. Server Administrator must be installed after the installation of Citrix Metaframe is complete. * If you have installed or upgraded to Microsoft Windows Server 2003 using the CD from Microsoft, the RAID controller driver for PERC 2/QC, PERC 2/Si, PERC 3/Si, and PERC 3/Di controllers is incompatible. You should update to the latest driver (available on the "Dell OpenManage Server Assistant" CD) before installing Dell OpenManage software with the "Systems Management" CD. Failure to do so prevents the RAID controller from being managed through Server Administrator and Array Manager. * On systems running a Windows operating system, when you uninstall all the management station components using the "Add/Remove Program" function, an empty folder named "Dell OpenManage Applications" might be left in the "Start" menu under "Programs." It is safe to manually delete this folder. * When performing an unattended uninstallation of managed system components via the "setup.exe /u" command, Dell recommends that you reboot your system after the uninstallation. If you do not reboot, the Windows Disk Management tool may not function. * On PowerEdge 1655MC systems running a Windows operating system, if you have installed the Remote Install agent only (without Server Administrator), you cannot uninstall it through the "Dell OpenManage Add/Remove Program" entry. To uninstall the Remote Install agent, run the batch file under the "Dell" folder on your system drive, typically "C:\Dell\removeri.bat." * The "Dell OpenManage Add/Remove Program" entry under a Windows operating system does not support the uninstallation of the following components: DRAC II, Intel(R) Agent, Broadcom Agent, Symbios Agent, IT Assistant, and LSI DMI Browser. These components must be uninstalled through the corresponding Windows entry in "Add/Remove Program". * After installing Server Administrator without Array Manager, the following error is generated in the Windows 2000 log: "Unable to register COM class objects." * If you have the Dell OpenManage software installed on your Windows 2000-based system and you plan to upgrade the operating system to Windows 2003, Dell recommends that you uninstall the existing Dell OpenManage software before you upgrade the operating system. To uninstall the existing software, use the "OMClean" utility that is in the "support\windows\omclean" directory on the "Systems Management" CD. After the operating system upgrade is complete, you can install the latest version of the Dell OpenManage software. * For unattended installation under Windows, it is recommended that you use the default DOS Command Prompt - "cmd.exe" instead of "command.com". Using "command.com" will result in an End-Program DOS popup at the end which you must respond. * Double-byte characters are not supported in the specification of the custom install directory. ---------------------------------------------------------------------- Installation and Uninstallation Issues for Supported Red Hat Linux Operating Systems ---------------------------------------------------------------------- * Dell OpenManage Install and Server Administrator require the "compat-libstdc++ RPM" package to be present in order to function. If your Red Hat Linux operating system does not have this package, Dell OpenManage will block the installation. You can find the "compat-libstdc++ RPM" package on one of the Red Hat Linux operating system CDs. ---------------------------------------------------------------------- Installation and Uninstallation Issues for Supported Novell NetWare Operating Systems ---------------------------------------------------------------------- * Installing Server Administrator on systems running supported Novell NetWare operating systems requires that you run the "restart server" command to complete the installation. * For NetWare systems running Adaptec CI/O: When the Adaptec CI/O Administrator is uninstalled from a system running NetWare 5.x, the following message appears on the System Console: "Unloading CI/O Management Service (IOMGR) is not recommended. Unload module anyway? n" When the Instrumentation Service uninstallation program detects the Adaptec CI/O Administrator on your system, the program switches to the System Console to display this message. To unload the Adaptec CI/O Administrator and allow the uninstallation program to continue, press <y>. * For managed systems running NetWare 5.1 or 6.0: Before running the Server Administrator installation in silent mode, ensure that the NWconfig utility is not running. The Server Administrator installation depends on the NWconfig utility; if the NWconfig utility is already running when you start a silent installation, the NWconfig utility fails and displays the message "This module is already loaded and cannot be loaded more than once." * The NetWare server may abend while stopping the Array Manager service, or while uninstalling or upgrading the Array Manager. This problem may beexperienced, when using or upgrading from Array Manager Version 3.4 or earlier (present in OpenManage Version 3.6 or earlier). Problem: On NetWare, if you are running Array Manager Version 3.4 or earlier, and you attempt to upgrade, uninstall, or stop the Array Manager service, the NetWare server may abend. Solution: Before attempting to uninstall or upgrade from the Array Manager Version 3.4 or earlier (OpenManage Version 3.6 or earlier), stop the Array Manager service by entering the following at the command prompt: VXSTOP -F If the NetWare server abends while attempting to stop the service, edit the "autoexec.ncf" file and comment out the line containing ARRAYMGR.NCF. Commenting out this line prevents Array Manager from loading on the next reboot. You can then restart the NetWare server and proceed with the Array Manager (or OpenManage) uninstall or upgrade. ====================================================================== HISTORY: ====================================================================== Version 3.7 A00 Release Date: February 2004 ====================================================================== Release Highlights - Features ====================================================================== * Integrate the new Storage Management (Array Manager) application with the ability to perform required PERC firmware/driver updates during installation. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.6 A00 Release Date: November 2003 ====================================================================== Release Highlights - Features ====================================================================== * Deliver "setupcon.exe", a console-based application for unattended install to work in environments such as Microsoft's Remote Command Service (RCMD). * Deliver "OMClean.exe", a utility to remove OpenManage applications from a system that will not properly upgrade. * Enhance uninstall capabilities to remove all OpenManage applications except IT Assistant. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.5 A00 Release Date: August 2003 ====================================================================== Release Highlights - Features ====================================================================== * Remove support for PowerEdge 300, 2300, 4300, 4350, 6300, and 6350 systems. * Implement lifecycle management -- allow upgrade from Systems Management version 3.0 and later only. * Enhance "Express Setup" summary screen for the management station. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.4 A03 Release Date: June 2003 ====================================================================== Release Highlights - Features ====================================================================== N/A ====================================================================== Release Highlights - Fixes ====================================================================== * Corrected PCI detection problem running foreign language Windows operating systems. Remote Access software can now be installed under the foreign language operating systems. ---------------------------------------------------------------------- Version 3.4 A02 Release Date: June 2003 ====================================================================== Release Highlights - Features ====================================================================== N/A ====================================================================== Release Highlights - Fixes ====================================================================== * Corrected instrumentation problem related to dynamic kernel support under Red Hat Linux operating systems. * Corrected SNMP warning message not showing problem for Web download releases. ---------------------------------------------------------------------- Version 3.4 A01 Release Date: May 2003 ====================================================================== Release Highlights - Features ====================================================================== * Add support for Microsoft Windows Server 2003. * Add support for Red Hat Linux 9 operating system. * Add "Update Service" as an explicit installation option. * Add "Replace Logical Disk Management" option for Storage Management. * Enhance the ability to enter a custom install directory for Windows installation. * Expand unattended installation support. * Add readme file document tree structure under "Info" section. * Remove Microsoft Windows NT(R) support. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.3.3 A00 Release Date: February 2003 ====================================================================== Release Highlights - Features ====================================================================== * Add support for the PowerEdge 1750 system. * Add support for the PowerEdge 650 system. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.3 A00 Release Date: December 2002 ====================================================================== Release Highlights - Features ====================================================================== * Add support for Red Hat Linux 8.0 operating system. * Add unattended installation enhancements for Microsoft Windows and Red Hat Linux. * Improve button style in the installation GUI. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.2.2 A02 Release Date: December 2002 ====================================================================== Release Highlights - Features ====================================================================== N/A ====================================================================== Release Highlights - Fixes ====================================================================== * Correct an installation problem associated with the SNMP service. ---------------------------------------------------------------------- Version 3.2.2 A01 Release Date: November 2002 ====================================================================== Release Highlights - Features ====================================================================== N/A ====================================================================== Release Highlights - Fixes ====================================================================== * Update the Server Administrator Instrumentation Service to correct a problem related to system voltage threshold values. * Update the Server Administrator Web server to correct a security problem. * Update the Server Administrator Diagnostic Service to correct a problem with testing tape drives on Microsoft Windows operating systems. * Correct a problem with upgrading the Server Administrator Remote Access Service. ---------------------------------------------------------------------- Version 3.2.3 A00 Release Date: October 2002 ====================================================================== Release Highlights - Features ====================================================================== * Add support for the PowerEdge 1655MC system. * Add support for Dell OpenManage Remote Install. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.2.2 A00 Release Date: September 2002 ====================================================================== Release Highlights - Features ====================================================================== * Add support for the PowerEdge 1600SC system. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.2 A00 Release Date: August 2002 ====================================================================== Release Highlights - Features ====================================================================== * Add support for Red Hat Linux 7.3 operating system (kernel version 2.4.18-4 or higher). * Add installation support of Broadcom SNMP agents for the Microsoft Windows operating system. * Enhance unattended installation to report results through an installation log file. * Enhance installation summary screen for Express Setup. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.1.2 A00 Release Date: August 2002 ====================================================================== Release Highlights - Features ====================================================================== * Add support for PowerEdge 600SC system. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.1.1 A00 Release Date: August 2002 ====================================================================== Release Highlights - Features ====================================================================== * Add support for PowerEdge 2600 system. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.1 A00 Release Date: May 2002 ====================================================================== Release Highlights - Features ====================================================================== * Install Dell OpenManage Array Manager console by default in Managed Node express setup. * Provide option to install Array Manager console in Managed Node custom setup. * Support installation of Intel SNMP agents on Microsoft Windows 2000 and Windows NT operating systems. * Add context-sensitive help. * Add support for Red Hat Linux Advanced Server 2.1. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.0.2 A00 Release Date: April 2002 ====================================================================== Release Highlights - Features ====================================================================== * Add support for PowerEdge 2650, 6600, and 6650 systems. * Add remote access support under Dell OpenManage Server Administrator for embedded remote access controllers. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.0.1 A00 Release Date: February 2002 ====================================================================== Release Highlights - Features ====================================================================== * Add support for PowerEdge 1650 and 4600 systems. * Add remote access support under Server Administrator for DRAC III cards. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ---------------------------------------------------------------------- Version 3.0 A00 Release Date: December 2001 ====================================================================== Release Highlights - Features ====================================================================== * Add Server Administrator support. * Add upgrade and uninstallation capability for Server Administrator. * Add Novell NetWare 6.0 support. * Add Red Hat Linux 7.2 support. * Expand unattended installation support for Microsoft Windows. * Add unattended command line installation and uninstallation support for Red Hat Linux. * Add unattended uninstallation for Windows and NetWare operating systems. * Carry Microsoft Internet Explorer Version 5.5. ====================================================================== Release Highlights - Fixes ====================================================================== N/A ====================================================================== Information in this document is subject to change without notice. (C) 2003-2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: "Dell," "PowerEdge," and "Dell OpenManage" are trademarks of Dell Inc.; "Microsoft," "Windows," and "Windows NT" are registered trademarks of Microsoft Corporation; "Novell" and "NetWare" are registered trademarks of Novell, Inc.; "Intel" is a registered trademark of Intel Corporation; "Red Hat" is a registered trademark of Red Hat, Inc. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Server Administrator uses the OverLIB JavaScript library. This library can be obtained from "www.bosrup.com". April 2004Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.