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Dell OpenManage(TM) Software Quick Installation Guide
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This document provides information on the following topics:
* Maximizing the Value of Your Dell(TM) PowerEdge(TM) System
* Verifying the Systems Management Software Kit Contents
* System Management Software Overview
* Installing Your Operating System
* Installing Systems Management Software on a Managed System
* Installing Systems Management Software on a Management Station
* Updating Drivers and Utilities
* Obtaining Technical Assistance
======================================================================
Maximizing the Value of Your Dell PowerEdge System
======================================================================
Use the supplied CDs to quickly get your system up and running. You
will get consistent, reliable results and ensure trouble-free
operation. The CDs provide:
* Streamlined operating system installation -- Reduces the time
required for the installation of Microsoft(R) Windows(R), Novell(R)
NetWare(R), and Red Hat(R) Linux operating systems by guiding you
through an easy-to-follow step-by-step process.
* Setup and configuration -- Provides the necessary tools for
setting up and configuring PowerEdge systems and software. The tools
permit automatic discovery and configuration of Dell-provided RAID
controllers and network adapters.
* Utilities, drivers, and diagnostics -- Allows you to view and
create Dell software driver and diagnostic diskettes.
* Systems Management -- Installs Dell OpenManage software
applications to gain maximum reliability and availability of your
systems. These applications provide the tools needed to remotely
monitor, diagnose, and update your systems.
* Documentation -- Quickly access available system, systems
management software, RAID controller, and peripheral documents in
supported languages.
NOTE: To view documentation on systems that are running Red Hat
Linux, you must launch index.htm under each of the language
directories.
======================================================================
Verifying the Systems Management Software Kit Contents
======================================================================
The systems management software kit includes, but is not limited to,
the following components:
* The "Dell OpenManage Server Assistant" CD provides the tools you need
to configure your system and install your operating system. This CD
also contains the latest BIOS, firmware, diagnostics, and
Dell-optimized drivers for your system.
* The "Dell OpenManage Systems Management" CD contains the latest
systems management software products, including diagnostics,
storage management, and remote access service. This CD also contains
"readme" files, which provide the latest systems management software
product information.
* The "Product Documentation" CD helps you stay current with
documentation for systems, systems management software products,
peripherals, and RAID controllers.
Compare the contents of your system accessories box with the packing
slip or invoice enclosed with your system. If any components are
missing or damaged, call Dell within 30 days of the invoice date for
a free replacement. For more information, see "Obtaining Technical
Assistance."
======================================================================
Systems Management Software Overview
======================================================================
Dell OpenManage systems management software is a suite of application
programs for PowerEdge systems. This software allows you to manage
your system with proactive monitoring, diagnosis, notification, and
remote access.
Each system that you plan to manage with Dell OpenManage software
products is called a "managed system." "Managed system" applications
include Server Administrator, Array Manager, and remote access
controller (RAC) software. A "management station" can be used to
remotely manage one or more "managed systems" from a central location.
By installing IT Assistant on a "management station," you can
effectively manage from one to thousands of remote "managed systems."
Figure 1 illustrates the relationship between a management station and
its managed systems. Figure 1 also shows the operating systems and the
Dell OpenManage software products that may be installed on the managed
systems.
Figure 1. Example of a Management Station and Managed Systems
---------------------------------------------------------------------|
|
|------------------------| |
| management station | |
| ________ | |
| | | | |
| | | | |
| IT <--| |-------- "Systems Management" CD |
|Assistant |______| | |
| _|__|_ | |
| /------\ | |
| -------- | |
| | |
|------------------------| |
/| |\ |
/ | | \ _______________________ |
/ | | \ / | |
/ | | \ / ______ | "Server |
|-------------------| / operating <---| |--+-Assistant" |
|____ ____ ____ ____| / system | | |^ CD |
|| | | | | | | || / | | || |
|| | | | | | | || / Server | | || retail |
|| | | | | | | ||/ Administrator <-+ | | |+-operating |
|| | | | | | | ||\ | | | | system CD |
||--| |--| |--| |--|| \ Array | | | | |
| | \ Manager <-+-| |----"Systems |
| managed systems | \ | |----| | Management" |
|-------------------| \remote access <-+ | CD |
\ | |
\_______________________| "Product |
Documentation" |
CD |
---------------------------------------------------------------------|
Table 1 describes the Dell OpenManage products.
Table 1. Dell OpenManage Systems Management Software Applications
----------------------------------------------------------------------
Function Software Product Description
----------------- ----------------- ----------------------------------
Local system Server A management solution for
management Administrator PowerEdge systems that provides a
consolidated and consistent way to
monitor, configure, update, and
manage individual Dell systems.
Server Administrator provides the
following features:
* Security management
* A command line interface
* Extensive logging
* Ability to review and report the
configuration and status of a
host-based RAID subsystem
* Update capability for BIOS and
firmware for Dell systems
* Diagnostic tools to isolate
hardware problems while the
system is still operational
* Rapid access to detailed fault
and performance information that
is reported in the user
interface
* Remote administration of
monitored systems, including
BIOS setup, shutdown, start up,
and remote access controller
(RAC) security
----------------- ----------------- ----------------------------------
Configure and Array Manager A comprehensive storage management
manage RAID solution in an integrated
graphical view. Array Manager
enables you to configure and
manage local and remote storage
attached to a server while the
server is online and continuing to
process requests.
Array Manager performs the
following functions:
* Obtains information about
storage devices attached to the
server, including controllers
and array disks, enclosures,
channels, and other physical
components
* Obtains information on the
storage system's logical
components, such as virtual
disks and volumes, and displays
the connections among the
logical and physical storage
components
----------------- ----------------- ----------------------------------
Status and IT Assistant A systems management console
reporting program, usually installed on one
management station to collect
information and provide a view of
all managed systems. IT Assistant
performs the following functions:
* Fault monitoring with
notification through e-mail,
paging, or console alerting to
keep administrators informed of
events reported from disk,
memory, voltage, fan, and
thermal conditions
* Inventory and asset reporting
including service tag number,
cost of ownership information,
and specifics of the BIOS,
microprocessor(s), and memory
* In-context launch of device
specific-tools such as Array
Manager, Server Administrator,
Remote Access service, and the
PowerConnect(TM) Switch Manager
----------------- ----------------- ----------------------------------
Remote management Remote access These hardware and software
controller (DRAC solutions perform the following
II, DRAC III, functions:
DRAC III/XT, ERA,
ERA/O, and * Help system administrators by
ERA/MC) providing alert messages for
system problems, enabling remote
system management, and by
reducing the need for the system
administrator to go to a system
* Help system administrators
improve the overall availability
of Dell systems
* Remote access to an inoperable
system, allowing you to obtain
complete control of the local
console.
----------------- ----------------- ----------------------------------
Server setup and Server Assistant A bootable CD that provides:
operating system
installation * Step-by-step system
configuration including RAID
controllers and network
interfaces
* Installation support for
Windows, Red Hat Linux, and
NetWare operating systems
* Dell-optimized device drivers
for PowerEdge systems
----------------------------------------------------------------------
======================================================================
Installing Your Operating System
======================================================================
Perform the following steps to determine if an operating system has
been installed on your system:
1. Ensure that the keyboard, mouse, and monitor are connected to your
system and turn on your system.
2. Read and accept the software license agreement to continue.
Your system reboots. If a message appears and states that bootable
drives do not exist or that an operating system was not found,
then an operating system has not been installed on your system.
Have your operating system CD available and continue with step 3.
If an operating system has been preinstalled on your system, it is
not necessary to continue with this process. Locate the operating
system's "Installation Instructions" document that was provided
with your system and follow those instructions to complete the
installation process.
3. Insert the "Server Assistant" CD into the CD drive and restart
your system.
4. Select "Server Setup" on the "Server Assistant" main page.
5. Follow the step-by-step instructions to configure your hardware and
to install your operating system.
For additional information about installing RAID, see "Getting
Started With RAID" on the documentation CD.
======================================================================
Installing Systems Management Software on a Managed System
======================================================================
NOTE: Server Administrator installation is not supported on PowerEdge
300, 2300, 4300, 4350, 6300, or 6350 systems, or on systems
containing a version of systems management software prior to
version 3.0. If a previous version of systems management software
is detected, you are offered the option to uninstall it using the
CD interface. You can also use the OMClean utility found in the
"\support\windows\OMClean" directory on the "Systems Management" CD.
Double-click "omclean.exe" to launch this utility. After the
uninstallation is complete, you must reboot the system before you
can install the latest version of the systems management software.
NOTE: To gain maximum functionality when using IT Assistant, install
the SNMP agent on your managed system using your operating
system media before installing the managed system software.
NOTE: The setup program provides both an "Express Setup" option and a
"Custom Setup" option. The "Express Setup" option (recommended)
automatically installs all of the detected software components
that are necessary to manage your system. The "Custom Setup"
option allows you to select which software components you want
to install. This procedure is based on the "Express Setup"
option. See the "Dell OpenManage Server Administrator User's
Guide" for information about "Custom Setup."
----------------------------------------------------------------------
Installing Managed System Software for the Microsoft Windows 2000
Server or Windows Server 2003 Operating System
----------------------------------------------------------------------
1. Log on with administrator privileges to the system running the
Windows 2000 Server or Windows Server 2003 (collectively referred
to as Windows hereafter) operating system where you want to install
the managed system components.
2. Verify that your system has Internet Explorer 5.5 or 6.0 installed
(available for download at "www.microsoft.com"). You can also use
Netscape Navigator 7.02 or 7.1 on systems running Windows operating
systems.
3. If you have a RAID controller installed on your system and you plan
to install the storage management function, ensure that the device
drivers for each RAID controller are also installed.
You can find device drivers on the "Server Assistant" CD. You can
verify the device driver under Windows by right-clicking "My
Computer," selecting "Manage," and then clicking "Device Manager."
NOTE: If you have the "OpenManage Installation" icon on your
desktop, the managed system software has been preloaded on
your system and you do not need to use the "Systems
Management" CD. To complete the software installation,
double-click the "OpenManage Installation" icon to launch
setup, and then go to step 6.
4. Insert the "Systems Management" CD into the CD drive.
The setup program should start automatically. If it does not, click
the "Start" button, click "Run," and then type "x:setup.exe" (where
"x" is the drive letter of your CD drive).
5. Click "Install Managed System."
6. Click "Express Setup."
7. Click "Next" to proceed through the installation process.
The setup program automatically installs all of the managed system
software for your hardware configuration.
8. When the installation is complete, click "Finish" and restart your
system before using the software.
NOTE: To log in to Server Administrator, you must use your operating
system user name and password. See "Setup and Administration"
in the "Server Administrator User's Guide" for more information.
----------------------------------------------------------------------
Installing Managed System Software for the Red Hat Linux Operating
System
----------------------------------------------------------------------
1. Log on with administrator privileges to the system running the Red
Hat Linux operating system where you want to install the managed
system components.
2. For systems running Red Hat Enterprise Linux 2.1 (AS and ES)
or Red Hat Enterprise Linux 3 (AS, ES, and WS), verify that you
have one of the following browsers:
* Mozilla 1.5 or 1.6
* Netscape Navigator 7.02 or 7.1
NOTE: To use Dell-supported versions of Red Hat Linux kernels, you
must have dynamic kernel support. See the "Server Administrator
User's Guide" for more information.
3. Start the X Windows graphical user interface (GUI) using the
"startx" command.
4. Insert the "Systems Management" CD into the CD drive.
NOTE: If your operating system was preinstalled, the managed
system software has been preloaded on your system and you
do not need to use the "Systems Management" CD. To complete
the software installation, run the installation script
"start.sh," located in the "/dell/omsw" directory.
5. Mount the CD using the "mount /mnt/cdrom" command.
6. Click "start.sh" located in the root directory of the CD to start
the setup program.
7. Click "Express Setup."
8. Click "Next" to proceed through the installation process.
The setup program automatically installs all of the managed system
software for your hardware configuration.
9. When the installation is complete, click "Finish."
----------------------------------------------------------------------
Installing Managed System Software for the Novell NetWare Operating
System
----------------------------------------------------------------------
1. Insert the "Systems Management" CD into the CD drive of the system
running Netware 5.1 or Netware 6.5.
2. Type "load cdrom" and press <Enter>.
3. If the volume name does not display, type "volumes" at the console
prompt and press <Enter>.
All available volumes display.
4. Record the volume name for the CD drive.
5. Type "load nwconfig" and press <Enter>.
6. In the "NetWare Configuration" screen under "Configuration Options,"
select "Product Options" and press <Enter>.
7. On the "Other Installation Actions" menu, select "Install a product
not listed" and press <Enter>.
NOTE: A dialog box listing previously selected paths might appear
after you press <Enter>. Press <Esc> to close this dialog
box.
A default message appears, stating that the product is to be
installed from drive A.
8. Press <F3> to specify a different installation path.
9. Delete a: and type the volume name and path name:
"volume_name":netware
where "volume_name" is the name of the volume assigned to the CD
drive.
NOTE: You cannot enter spaces in the path name.
10. After you type the path name, press <Enter> to continue.
The following message appears:
"Indicate which file groups you want installed."
Server Administrator is not listed as a selection because it is
installed by default.
11. Select the components you want to install.
NOTE: Items selected for installation have an "X" next to them.
Pressing <Enter> next to an item selects that item. Pressing
the spacebar next to an item switches the selection between
selected and not selected.
12. To accept the components you have selected and to continue with
the installation, press <F10>.
The installation of Server Administrator with the components that you
selected begins. Status messages appear.
The Systems Management Security Utility appears and asks various
configuration questions. Follow the instructions on the screen.
NOTE: The default root password is "calvin."
Upon completion of the Systems Management Security Utility, the
installation of Server Administrator with the components that you
selected continues. Status messages appear.
13. When a dialog box appears, press <Enter> to continue.
14. When the Server Administrator installation is complete, press
<Esc> twice and <Enter> once to return to the console prompt and
exit the "nwconfig" program.
15. Restart your system before using the software.
======================================================================
Installing Systems Management Software on a Management Station
======================================================================
NOTE: IT Assistant installation is not supported on systems containing
a version of IT Assistant prior to version 6.2 that was
installed with a "Systems Management" CD prior to version 3.0. If
a previous version of IT Assistant is detected, you are offered
the option to uninstall it using the CD interface. You can also use
the OMClean utility found in the "\support\windows\OMClean" directory
on the "Systems Management" CD. Run the command "OMClean/f OMClean_ita.ini"
from a DOS command line. After the uninstallation is complete, you
must reboot the system before you can install the latest version of
the IT Assistant software.
NOTE: You can install both managed system and management station
software on your PowerEdge system running a Windows operating
system.
NOTE: Management station applications run only on systems running
Windows XP Professional, Windows 2000 Server, and Windows Server
2003, but can manage the managed systems running Windows,
NetWare, and Red Hat Linux.
To install applications onto the management station, perform the
following steps:
1. Log on with administrator privileges to the system where you want
to install the management station applications.
2. Insert the "Systems Management" CD into the CD drive.
The setup program should start automatically. If it does not, click
the "Start" button, click "Run," and then type "x:setup.exe" (where
"x" is the drive letter of your CD drive).
3. Click "Install Management Station."
4. Click "Express Setup."
5. Click "Next" to proceed through the installation process.
The setup program automatically installs all of the management
station software for your hardware configuration.
6. When the installation is complete, click "Finish" and restart your
system before using the software.
======================================================================
Updating Drivers and Utilities
======================================================================
The "Server Assistant" CD contains device drivers and utilities that
you can use to update your system. You must copy the drivers and
utilities to either a diskette or to your hard drive to use them.
For the latest product updates, such as BIOS, firmware, drivers, and
Dell OpenManage applications, go to the Dell Support website at
"support.dell.com."
NOTE: You can run the "Server Assistant" CD only on systems running
Windows. To extract drivers for systems that are running Red Hat
Linux or NetWare, you must use the "Server Assistant" CD on a
system running Windows and then copy or share the selected files
to the final destination system.
1. Insert the "Server Assistant" CD into the CD drive on a system
running Windows.
The setup program should start automatically. If it does not, click
the "Start" button, click "Run," and then type "x:setup.exe" (where
"x" is the drive letter of your CD drive).
2. Select the system, and from the "Select Drivers/Utilities Set,"
select the file set that you want to update, and then click
"Continue."
3. From the "Drivers and Utilities Page," select the utility or driver
file that you want to update by clicking the link for the device name.
The system prompts you for a location in which to save the file.
Files are delivered in compressed format. BIOS and firmware files
normally require diskettes for the extraction.
4. Decompress the file.
See the "Dell OpenManage Server Administrator Compatibility Guide" for
additional information about BIOS, firmware, drivers, and
Dell OpenManage application versions.
======================================================================
Obtaining Technical Assistance
======================================================================
Before contacting Dell for technical assistance, see the Dell Support
website at "support.dell.com." If you need additional technical
support, see "Getting Help" in your system's "Installation and
Troubleshooting Guide" for country/region-specific information about
contacting Dell by using telephone, fax, and Internet services.
Readme files for all supported software are available on the "Systems
Management" CD.
For Dell Enterprise Training and Certification programs, see
"www.dell.com/training." This service may not be offered in all
locations.
_____________________________
Information in this document is subject to change without notice.
© 2004 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission
of Dell Inc. is strictly forbidden.
Trademarks used in this text: "Dell," "Dell OpenManage," "PowerEdge"
and "PowerConnect," are trademarks of Dell Inc.; "Microsoft" and
"Windows" are registered trademarks of Microsoft Corporation;
"Novell" and "NetWare" are registered trademarks of Novell, Inc.;
"Red Hat" is a registered trademark of Red Hat, Inc.
Other trademarks and trade names may be used in this document to refer
to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
Initial release: 8 April 2004
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.