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README.TXT
ICP RAID Controllers: ICP9014RO/ICP9024RO
as of APril 26, 2005
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Please review this file for important information about issues
and erratas that were discovered after completion of the standard
product documentation. In the case of conflict between various
parts of the documentation set, this file contains the most
current information.
NOTE: The latest firmware and documentation will be available
for download at www.icp-vortex.com.
The following information is available in this file:
1. Software and Documentation
1.1 Controller & Utility Software
1.2 Documentation on this CD
2. Installation Instructions
3. General Cautions and Notes
3.1 General Cautions
3.2 General Notes
4. Array Level-Specific Notes
4.1 RAID 10 Notes
5. Controller-Specific Compatibility Issues
6. ICP Bootable CD
6.1 Intel SATA chipset compatibility
6.2 Intel 875 chipset and DVD ROM drive compatibility
6.3 USB and Wireless Keyboard/Mouse support
7. RAID Utility-Specific Issues and Notes
7.1 ACU (Array Configuration Utility)
7.2 IFU (ICP Flash Utility)
8. Operating System-Specific Issues and Notes
8.1 Windows - All
8.2 Windows 2000
8.3 Windows Server 2003 x64
8.4 Windows XP 64-Bit Edition for 64-bit Extended Systems
8.5 Linux
8.6 NetWare
9. Motherboard and System-Specific Compatibility Issues
9.1 BBS (BIOS Boot Specification)
9.2 ASUS P3C-2000 and P2B
9.3 ASUS P4PE
9.4 IBM E-Server XSeries 220
9.5 IBM Netfinity 5000
9.6 Microstar MS-6321
9.7 SOYO KT333 Dragon Ultra
9.8 SuperMicro P3T-DDE
9.9 Tyan Trinity 400
9.10 Tyan S2460
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1. Software and Documentation
1.1. Controller & Utility Software
Note: The latest versions of firmware and driver software
can be downloaded from www.icp-vortex.com when available.
- Firmware
- ACU
- ICP Storage Manager
Available on Windows and Linux systems only. Not available
on UnixWare, OpenUNIX, OpenServer, or NetWare systems.
- Windows Drivers
o Windows 2000 Server, Advanced Server, and Professional
o Windows 2003 Server, Standard and Advanced
o Windows XP, Home Edition and Professional
o Windows Server 2003 x64
o Windows XP 64-Bit Edition for 64-bit Extended Systems
- Linux Drivers
o Red Hat Advanced Server 2.1
o Red Hat Advanced Server 3.0
o SuSE 9.0 and 9.1
o SuSE Linux Enterprise Server 9
- Other Drivers
o UnixWare 7.1.x and OpenUNIX 8, Base and Business Editions
o SCO OpenServer 5.06 and 5.07
o Novell NetWare 6.x
1.2. Documentation on this CD
- ICP vortex RAID Controllers Quick Installation Guide
(printed)
- ICP vortex RAID Controllers Installation and
User's Guide
- ICP RAID Controllers README.TXT file
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2. Installation Instructions
- The ICP vortex RAID Controllers Installation and
User's Guide contains complete installation information for the
controllers and drivers, as well as complete instructions for
all utilities and ICP Storage Manager software.
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3. General Cautions and Notes
3.1 General Cautions
- While an array is being built or cleared, DO NOT remove and
reinsert any drive from that array. Doing so may cause
unpredictable results for any of the controller's arrays.
- While a drive is being cleared, DO NOT try to include it in a
new array. Doing so may cause unpredictable results.
- DO NOT move drives containing an array or volume from one
controller to another while the power is on. Doing so could
cause the loss of the array configuration or data, or both.
Instead, power off both affected controllers, move the drives,
and then restart.
3.2 General Notes
- When displaying information on a physical device, the device,
vendor and model information may be displayed incorrectly.
- During array migration from a RAID 1 or RAID 5 to a RAID 0, if
the original array had a spare drive attached, the resulting
RAID 0 retains the spare drive.
- After building or verifying a leg of a second-level array, the
status of the second-level array may be displayed as a "Quick
Initialized" array.
- The ICP controller supports only new drives or drives
that have been initialized or low-level formatted.
Attaching used drives could cause problems, including:
o Existing/rebuilding arrays may go off line
o Interrupted rebuilds may continue on the wrong drive
- On motherboard BIOSes supporting BBS, BBS support is usually
enabled on the ICP controller. This can cause problems
during restart. WORKAROUND: Disable BBS.
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4. Array Level-Specific Notes
4.1 RAID 10 Notes
- If a RAID 10 is degraded, the BIOS may report a degraded RAID 0
and a degraded RAID 1 instead of degraded RAID 10.
- You can not change the priority of a RAID 10 verify. Setting
the priority at the start of a verify has no effect. The
priority is still shown as high. Changing the priority of
a running verify on a RAID 10 may change the displayed priority
until a rescan is done, then the priority shows as high again.
- A RAID 10 created using the ACU using the CLEAR method may show
as "IMPACTED" until the CLEAR operation is complete. Also, the
drives' statuses are may be reported as Not Busy, even though the
drives are clearing.
- Performing a Verify and Verify/Fix on a RAID 10 displays the
same message text in the event log, "Build/Verify started on
second level array of array 'Array_0.'" You may see the message
three times for a Verify, but only once for a Verify/Fix.
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5. Controller-Specific Compatibility Issues
- In Linux, the controller does not support attached CD drives
during OS installation.
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6. ICP Bootable CD
6.1 Intel SATA chipset compatibility
- The ICP bootable CD will not boot when connected to motherboards
equipped with the Intel ICH5 SATA I/O device.
6.2 Intel 875 chipset and DVD ROM drive compatibility
- The ICP bootable CD will not boot when it is inserted in a DVD-
ROM drive connected to a motherboard equipped with the Intel 875
chipset.
6.3 USB and Wireless Keyboard/Mouse support
- The Adaptec bootable CD does not support USB or wireless keyboard
and mice.
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7. RAID Utility-Specific Compatibility Issues
7.1 ACU (Array Configuration Utility)
- A RAID 10 created using the ACU using the CLEAR method shows as
"IMPACTED" until the CLEAR operation is complete. Also, the
drives' statuses are reported as Not Busy, even though the drives
are clearing.
7.2 IFU (ICP Flash Utility)
- Caution: If the disk does not have enough space to save the flash
image, an error message informs you that an error occurred while
saving the image, and IFU saves an unusable image file.
- When you use the Save command, you are prompted to insert
the disk labeled to identify the controller firmware, e.g.
"IC9014 Firmware Disk 1". Insert a blank, formatted disk
and label it accordingly. If the disk is not formatted, you
will receive an error message telling you that the disk cannot
be opened.
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8. Operating System-Specific Compatibility Issues
8.1 Windows - All
- Formatting a logical volume using the My Computer function
may result in an incomplete format which would necessitate
a reformat. WORKAROUND: Use Windows Disk Management/Manager.
- PCI hotplug is not supported.
8.2 Windows 2000
- Verify that you have installed the most recent service pack.
You should use Service Pack 4 or later.
- More event notifications are generated than arrays degraded.
For example, in a configuration with four RAID 5s sharing
three drives, one failed drive causes six notifications--one for
each of the arrays affected, plus two extra for the second array.
8.3 Windows Server 2003 x64
- The Windows Server 2003 x64 drivers on the CD are supplied only
for evaluation with beta versions of the operating system and
should not be deployed in a production environment.
- Check www.icp-vortex.com for the latest drivers.
8.4 Windows XP 64-Bit Edition for 64-bit Extended Systems
- The Windows XP 64-Bit Edition for 64-bit Extended Systems drivers
on the CD are supplied only for evaluation with beta versions of
the operating system and should not be deployed in a production
environment.
- Check www.icp-vortex.com for the latest drivers.
8.5 Linux
- When you delete an array, the operating system can
no longer see the last array either. WORKAROUND: To allow
Linux to see the last array, restart your system.
- The controller does not support attached CD drives
during OS installation.
- Hot target discovery is not supported for smaller arrays.
Arrays created may not be available to the Linux OS until an
OS reboot.
8.7 NetWare
- NetWare supports only a single DOS partition.
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9. Motherboards and System-Specific Compatibility Issues
9.1 BBS (BIOS Boot Specification)
- On motherboard BIOSes supporting BBS, BBS support is usually
enabled on the ICP controller and could cause problems
during restart. WORKAROUND: Disable BBS.
9.2 ASUS P3C-2000 and P2B
- The ICP RAID controllers are not supported in these
motherboards.
9.3 ASUS P4PE
- The system generates many Event 15's even though the system
continues to operate normally. WORKAROUND: To avoid filling up
the event log, delete these events periodically.
9.4 IBM E-Server XSeries 220
- If you install the ICP controller in a 64-bit slot and the
on-board SCSI controller is enabled, the system scans the
controller, displays the controller's banner immediately
followed by BIOS NOT INSTALLED, and then freezes.
WORKAROUND: Use a 32-bit slot or disable the on-board SCSI
controller.
9.5 IBM Netfinity 5000
- The system generates many Event 9's even though the system
continues to operate normally. WORKAROUND: To avoid filling up
the event log, delete these events periodically.
9.6 Microstar MS-6321
- The ICP RAID controllers are not supported in Slot 5.
WORKAROUND: Use a different slot.
9.7 SOYO KT333 Dragon Ultra
- The ICP controller cannot coexist with the sound driver
(system's on-board C-Media 8738). The system reboots, then
locks up, when the OS is started. WORKAROUND: Either do not
install the sound driver or disable sound hardware in the
system BIOS.
9.8 SuperMicro P3T-DDE
- Mode 0 flash is not supported with the ICP RAID controllers.
9.9 Tyan Trinity 400
- When running Windows Server 2003 (and possibly other Windows
systems), the ICP RAID controllers are not supported in
Slot 5 or 6. WORKAROUND: Use a different slot.
9.10 Tyan S2460
- The ICP RAID controllers are not supported in 32-bit slots
in these motherboards. WORKAROUND: Use a 64-bit slot.
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(c) 2005 ICP vortex. All Rights Reserved.
This software contains the valuable trade secrets of ICP or its
licensors. The software is protected under international copyright
laws and treaties. This software may only be used in accordance with
the terms of its accompanying license agreement.
No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording or otherwise, without prior
written consent of ICP vortex Computersysteme GmbH,
Konrad-Zuse-Str.9, 74172 Neckarsulm, Germany.
Download Driver Pack
After your driver has been downloaded, follow these simple steps to install it.
Expand the archive file (if the download file is in zip or rar format).
If the expanded file has an .exe extension, double click it and follow the installation instructions.
Otherwise, open Device Manager by right-clicking the Start menu and selecting Device Manager.
Find the device and model you want to update in the device list.
Double-click on it to open the Properties dialog box.
From the Properties dialog box, select the Driver tab.
Click the Update Driver button, then follow the instructions.
Very important: You must reboot your system to ensure that any driver updates have taken effect.
For more help, visit our Driver Support section for step-by-step videos on how to install drivers for every file type.